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Mercure Bristol North The Grange Hotel

4.0 star property

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Photo gallery for Mercure Bristol North The Grange Hotel

Exterior
Exterior
Sports facility
Exterior
Superior Double Room, 1 Double Bed, Garden View | Garden

Reviews

7.6 out of 10
Good

Popular amenities

  • Gym
  • Bar
  • Room service
  • Pet-friendly

Explore the area

Map
Old Gloucester Road, Northwoods Winterbourne, Bristol, England, BS36 1RP
  • UWE Bristol
    ‪6 min drive‬
  • Aztec West Business Park
    ‪7 min drive‬
  • The Mall at Cribbs Causeway
    ‪11 min drive‬
  • Bristol Filton Airport (FZO)
    ‪16 min drive‬

Room options

View all photos for Classic Double Room, 1 Double Bed

Classic Double Room, 1 Double Bed | In-room safe, desk, iron/ironing board, free WiFi

Classic Double Room, 1 Double Bed

  • 21 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Privilege, Double Room, 1 Double Bed

In-room safe, desk, iron/ironing board, free WiFi

Privilege, Double Room, 1 Double Bed

  • 24 sq m
  • Sleeps 2
  • 1 Double Bed

Standard Room, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Room, 2 Single Beds

Classic Room, 2 Single Beds | In-room safe, desk, iron/ironing board, free WiFi

Classic Room, 2 Single Beds

  • 21 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Family Room (Classic)

Family Room (Classic) | In-room safe, desk, iron/ironing board, free WiFi

Family Room (Classic)

  • 26 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Superior Double Room, 1 Double Bed, Garden View

In-room safe, desk, iron/ironing board, free WiFi

Superior Double Room, 1 Double Bed, Garden View

  • 24 sq m
  • Sleeps 2
  • 1 Double Bed

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About this property

Mercure Bristol North The Grange Hotel

Hotel with free parking, in the vicinity of The Mall at Cribbs Causeway
A restaurant, a fitness centre and a bar/lounge are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, 24-hour room service, conference space and dry cleaning are on-site. Housekeeping is available on request.
Mercure Bristol North The Grange Hotel offers 68 accommodations with a safe and coffee/tea makers. LED televisions come with digital channels. Bathrooms include baths or showers with a deep soaking bath, complimentary toiletries and hairdryers.

This Bristol hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and fans. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Mercure Bristol North The Grange Hotel. During your stay, you'll be close to The Mall at Cribbs Causeway. Enjoy features like free WiFi in public areas and free self-parking, plus a restaurant. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, luggage storage and wedding services
  • On-site recreation includes a gym
  • 8 minutes by car from Wild Place Project and 10 minutes from Cabot Circus Shopping Centre
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. A fitness centre, multilingual staff, and a garden are also featured at the business-friendly Mercure Bristol North The Grange Hotel. Free self parking is available.

This 4-star Bristol hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 9:30 AM and at the weekend from 7:30 AM to 10:30 AM.
The Brasserie – This restaurant serves breakfast, lunch and dinner.
24-hour room service is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:30 AM to 10:30 AM on weekends; GBP 17.95 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • The Brasserie

Things to do

  • Gym

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • LED TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Fan
  • Heating
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Express check-in available

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Please note: Dogs are not allowed in the restaurant.

Access methods

Staffed front desk

Pets

  • Pets: GBP 15 per pet, per night
  • Only dogs are allowed
  • Food and water bowls are available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately GBP 17.95 per person
  • Pet fee: GBP 15 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property uses solar energy, plus a grey water recycling system
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Bristol North Grange Hotel
Mercure Bristol North
Mercure Bristol North Grange
Mercure Bristol North Grange Hotel
Mercure Bristol North Hotel
Mercure Grange
Mercure Grange Hotel
Mercure Grange Hotel Bristol North
Mercure Hotel Bristol North
Ramada Bristol
Bristol Ramada
Ramada Hotel Grange
Mercure Bristol North The Grange Hotel Hotel
Mercure Bristol North The Grange Hotel Bristol
Mercure Bristol North The Grange Hotel Hotel Bristol

Mercure Bristol North The Grange Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 194 out of 677 reviews
Rating 8 - Good. 248 out of 677 reviews
Rating 6 - Okay. 131 out of 677 reviews
Rating 4 - Poor. 65 out of 677 reviews
Rating 2 - Terrible. 39 out of 677 reviews

8.0/10

Cleanliness

8.0/10

Staff & service

6.8/10

Amenities

7.2/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

8/10 Good

William

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
8/10 pretty good
Lovely place, great facilities. I would recommend it. Only downfalls are poor illumination at night driving in and sign posting for disability access is nowhere to be seen. the duvet is luxury but only suitable if it’s -5c we both was burning up with the heat. But other than that all good. Breakfast was cheap and plentiful, was a nice surprise
Stayed 1 night in Nov 2024

10/10 Excellent

V

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
There’s no getting away from the fact that the hotel could do with updating however it was super clean, the food was lovely and the staff were friendly, efficient and welcoming. We had a lovely stay, thank you!
Stayed 1 night in Nov 2024

8/10 Good

Maria

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

THOMAS

Stayed 1 night in Nov 2024

8/10 Good

Christine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
We had a nice stay at the hotel, just for one night with family. The staff were very helpful & friendly. The hotel itself is large and has extensive grounds. The room was quite cold when we arrived (November) but once we closed the window and started the heating it was fine & it was comfortable. Breakfast looked delicious with a good variety of foods, but the warming apparatus for the cooked breakfast wasn’t keeping the food warm, and the plates were also cold, so that was disappointing.
Stayed 1 night in Nov 2024

10/10 Excellent

peter

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

4/10 Poor

Sian

Stayed 1 night in Oct 2024

6/10 Okay

Debbie

Liked: Cleanliness
Stayed 2 nights in Oct 2024

10/10 Excellent

Andy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

2/10 Terrible

Hamish

Business traveller
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Impossible to get in or out of hotel when it rains
Stayed 1 night in Sep 2024

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities
Very disappointing room. Broken toilet seat .tap came off in hand. shower control very stiff. Large stains on carpet and shower curtain.A number of centipedes having to be removed from carpet. Room needs an overhaul
Stayed 1 night in Oct 2024

6/10 Okay

Dawn

My opinion
Lovely hotel in lovely grounds but in need of a little TLC and modernisation. Service a little slow for evening meal but food good.. Self service breakfast usually really good but disappointed on this visit. No plates/bowls out had to ask, missing breakfast items and food not hot. Saturday Breakfast cooked to order but still not hot Room comfortable but carpet poorly fitted so a bit of a trlip haazard. Could do with some sound proofing for rooms above the function rooms as music very loud and could clearly hear the songs being played.
Stayed 2 nights in Sep 2024

6/10 Okay

Mohamedridha

Liked: Staff & service
Stayed 1 night in Sep 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
A lovley setting, beautiful trees in extensive grounds. Friendly and helpful staff. Hotel needs refurbishment in certain areas.
Stayed 2 nights in Sep 2024

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

6/10 Okay

Susanna

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Friendly staff but in need of some tlc
Staff were lovely and grounds beautiful but the room itself was not in a great condition. Our dog immediately found a mouldy ice cream lid behind the curtains, and the shower was so old and worn you couldn’t see how to work it. The bed was very uncomfortable and the place is so old and creaky you could hear every movement in the room above us. The bar area was really nice and it was great to find a dog friendly place but the rooms seemed pretty tired and in need of some tlc
Stayed 1 night in Sep 2024

10/10 Excellent

Aaron

Stayed 1 night in Aug 2024

6/10 Okay

Colin

Stayed 1 night in Jun 2024

2/10 Terrible

joseph

Disliked: Property conditions & facilities, room comfort
Ruined out weekend
Booked a premium room, expected much better, explained to them my wife is disabled and has mobility issues, the photos on your page showed large room with comfortable sesting. We had a small room with just 2 dinning room style chairs, not at all suitable for a disabled person, i took this up with reception who insisted it was a premium room , this room upset my wife to the extent i had to take her home the next day missing a family wedding, other issues, they knew she had mobility problems so put us in upstairs room quite a distance from entrance, no usb points in room , poor finish around bath room , the whole hotel is in need of a complete update and refurbishment, roof leaking in corridor, disabled access is very poor, on the plus side friendly staff and food is good but a little pricey, if i had the time to find a alternative hotel at short notice I would have walked out after seeing the room, I will ne making a complaint to their group head office
Stayed 2 nights in Sep 2024

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The facility was charming and the staff was most welcoming and helpful. The restaurant was very good and most accommodating.
Stayed 1 night in Sep 2024

10/10 Excellent

Eimante

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, beautiful views, clean, however slightly outdated but with lots of character!
Stayed 1 night in Aug 2024

4/10 Poor

Danielle

Travelled with partner
Disliked: Amenities, property conditions & facilities
The grounds if this hotel are lovely but unfortunately when we stayed they had a wedding on that proceeded to have after parties in hotel rooms till 6am so we got no sleep , then there was no food left at breakfast that we had paid for. The rooms are very dated also. No one even asked how our stay had been at check out or we would if told them all this.
Stayed 1 night in Aug 2024

10/10 Excellent

Si

Liked: Room comfort
nice hotel in amazing grounds
Stayed 1 night in Aug 2024

8/10 Good

John

Liked: Cleanliness, staff & service
The property is showing its age from the outside,and could do with sprucing up
Stayed 1 night in Aug 2024

6/10 Okay

Jane

Travelled with partner
Liked: Cleanliness, staff & service
Like the position but disappointed with breakfast as many items were cold and the eggs were solid. Need to maintain heat of hot trays.
Stayed 2 nights in Aug 2024