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Best Western Heritage Inn & Suites

3.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Best Western Heritage Inn & Suites

Lobby
Premium bedding, down duvets, desk, laptop workspace
Exterior
Lobby
Premium bedding, down duvets, desk, laptop workspace

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Parking available
  • Pool
  • Breakfast included
  • Gym
  • Laundry
  • Pet-friendly

Explore the area

Map
146 Heritage Pkwy, Broussard, LA, 70518
  • Broussard Sports Complex at Saint Julien Park
    9 min drive
  • Ziggy's Grill
    4 min walk
  • New Iberia Station
    16 min drive
  • New Iberia, LA (ARA-Acadiana Regional)
    15 min drive

Room options

View all photos for Standard Room, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Premium bedding, down duvets, desk, laptop workspace

Standard Room, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • 27 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | Premium bedding, down duvets, desk, laptop workspace

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • 27 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Premium bedding, down duvets, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave (with Sofabed)

Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave (with Sofabed) | Premium bedding, down duvets, desk, laptop workspace

Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave (with Sofabed)

  • 27 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking, Kitchenette (Shower Only;with Sofabed)

Premium bedding, down duvets, desk, laptop workspace

Suite, 1 King Bed, Non Smoking, Kitchenette (Shower Only;with Sofabed)

  • 30 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Refrigerator & Microwave (Walk-in Shower;with Sofabed)

Premium bedding, down duvets, desk, laptop workspace

Suite, 1 King Bed, Accessible, Refrigerator & Microwave (Walk-in Shower;with Sofabed)

  • 27 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed with Sofa bed, Accessible, Refrigerator & Microwave (with Sofabed)

Premium bedding, down duvets, desk, laptop workspace

Standard Room, 1 King Bed with Sofa bed, Accessible, Refrigerator & Microwave (with Sofabed)

  • 27 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Accessible, Kitchenette

Premium bedding, down duvets, desk, laptop workspace

Standard Room, 1 King Bed, Accessible, Kitchenette

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

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Exterior

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About this property

Best Western Heritage Inn & Suites

Hotel in Broussard with free breakfast and 24-hour fitness centre
Along with an outdoor pool, this hotel has a 24-hour fitness centre and self parking. Free on-the-go breakfast and free WiFi in public areas are also provided. Other amenities include laundry facilities and a 24-hour front desk.
Best Western Heritage Inn & Suites offers 67 air-conditioned accommodations with a hairdryer and an iron/ironing board. This accommodation is furnished with desks and desk chairs. Beds feature down duvets and premium bedding. A pillow menu is available. This Broussard hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.
Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Best Western Heritage Inn & Suites. During your stay, you'll be within walking distance of Le Triomphe Golf and Country Club. Enjoy features like free breakfast and free WiFi in public areas, plus an outdoor pool. This property offers pet-friendly amenities, such as an off-lead area.
  • Free on-the-go breakfast served daily
  • Free WiFi
  • Self-parking available for a fee
  • Take a swim in the outdoor pool
  • Amenities include laundry facilities and a lift
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the value of their stay
  • Just a 1-minute drive from Le Triomphe Golf and Country Club and 5 minutes from Zoo of Acadiana
  • Cats and dogs welcome for a fee
  • Pet-friendly amenities are available, including an off-lead area
Best Western Heritage Inn & Suites offers its guests an outdoor pool and a 24-hour fitness centre. WiFi is free in public spaces. Free breakfast is served daily. The business-friendly Best Western Heritage Inn & Suites also features laundry facilities and a lift. Parking is available for a fee.

Smoking is allowed in designated areas at this 3-star Broussard hotel.

Guests are served a free on-the-go breakfast daily from 6:00 AM to 9:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Uncovered parking on site (USD 2 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 9:00 AM

Things to do

  • 24-hour gym
  • Outdoor pool

Family friendly

  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities

Guest services

  • Housekeeping (daily)

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Portable hoist available
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Down comforter
  • Pillow menu
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Desk chair
  • Heating
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 20 per pet, per day (maximum USD 40 per stay)
  • Only dogs and cats are allowed
  • An off-lead area is available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self-parking fee: USD 2 per night
  • Pet fee: USD 20 per pet, per day (maximum USD40 per stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher and a first aid kit
Front desk staff will greet guests on arrival.

We should mention

  • Guests may experience noise disturbance due to nearby construction work.

Property is also known as

Comfort Place Inn
Heritage Inn Suites
Heritage & Suites Broussard
Best Western Heritage Inn & Suites Hotel
Best Western Heritage Inn & Suites Broussard
Best Western Heritage Inn & Suites Hotel Broussard

Best Western Heritage Inn & Suites Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 213 out of 381 reviews" "
Rating 8 - Good. 101 out of 381 reviews" "
Rating 6 - Okay. 32 out of 381 reviews" "
Rating 4 - Poor. 23 out of 381 reviews" "
Rating 2 - Terrible. 12 out of 381 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Willis

Stayed 2 nights in May 2024

8/10 Good

Misty

Liked: Property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Mike

Stayed 1 night in Aug 2024

2/10 Terrible

Brai

Stayed 2 nights in Sep 2024

10/10 Excellent

Kurtis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family stayed here during a long week while losing a family member. A good nights rest, easy breakfast, and location were all a tremendous help to us!
Stayed 5 nights in Sep 2024

2/10 Terrible

Delilah

Disliked: Cleanliness, amenities, property conditions & facilities
Inconvenience
Stayed 2 nights in Aug 2024

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

vicki

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommend
Michelle went above and beyond to help my family out with a sensitive matter while we were there.
Stayed 1 night in Aug 2024

2/10 Terrible

Kandice

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Horrible
I booked a king suite and was put in a double queen room due to overbooking even though I booked a monster higher and my card was on file to charge. I was called earlier that day and told if they couldn't run my card at that time before champion that I would lose my reservation. Once we checked in took a shower and lay down for the night we will woke up around midnight with bed bugs all over us and had to find another hotel.
Stayed 1 night in Aug 2024

4/10 Poor

Pearl

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
BAD CONDITIONS
NOT GOOD, my daughter’s room with her family had bed bugs, they had to move Hotels. My Mother’s room had mold in the bathroom. Will never stay there again.
Stayed 1 night in Aug 2024

10/10 Excellent

Micki

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Front Desk Lady Exceptional.
I hate I don't remember her name but the lady at the desk was by far the sweetest and helpful person I've seen at a hotel in a long time. Room was clean and the bed was very comfortable. I'll be back for sure.
Stayed 1 night in Aug 2024

6/10 Okay

Janis

Liked: Staff & service, property conditions & facilities
The only complaint I have is that the room had a strong odor of mold and mildew. Otherwise , it was ok for a quick one night stay. The staff was very friendly and complimentary breakfast was good.
Stayed 1 night in Jul 2024

8/10 Good

Lou

Liked: Cleanliness, staff & service, property conditions & facilities
Good location.
Stayed 1 night in Aug 2024

10/10 Excellent

DEBBIE

Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
As usual, the beds and breakfast were up-to-par with Best Western. The towels in my room, however, were not clean. I DID address this with the very helpful and friendly staff. They apologized profusely and said I should expect to hear from the district manager over this. Unfortunately, I have not heard from them. I would still stay here again. The staff tried to make things right.
Stayed 1 night in Apr 2024

10/10 Excellent

Julie

Travelled with family
Liked: Staff & service, room comfort
Stayed 3 nights in Jul 2024

10/10 Excellent

Eric

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will stay here again
From check in to check out, this had to be one of our best stays in years. We were taken by the way the property was kept up when we arrived. The entrance to the Inn was spotless. The floors, desk and coffee area was great. Checking in took about 5 minutes and we took the elevator to our room on the second floor. Our room was very clean and well made. The towels were folded very nicely, and the King-Sized bed was well made with fantastic pillows. My wife wants us to see about getting a mattress like the one there because she slept so comfortably. The TV was cable with great reception. The bathroom was very clean looking and had ample towels and wash cloths. The breakfast was very nice and had a great assortment. We will stay here again when in the area.
Stayed 1 night in Jul 2024

10/10 Excellent

Salvador

Liked: Cleanliness
Stayed 3 nights in Jul 2024

2/10 Terrible

David

Disliked: Staff & service
Over priced
Window was too dirty to see outside. A/c had a hard time keeping up with cooling down the room, no housekeeping, other guest allowed to run up and down the hallway at all hours of the night.
Stayed 2 nights in Jul 2024

8/10 Good

Stacey

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Weekend trip
Loud! Just happened to have a travel softball team from Texas staying also. Children ran the halls until 11pm and after. Adults talking loud in hallway was aggravating as well. Breakfast was sparse with very limited seating. Trash accumulated in hall by doors. Might have been a better stay without the loud and inconsiderate Texas group. Front desk attendant was wonderful. She was friendly and efficient.
Stayed 2 nights in Jul 2024

10/10 Excellent

Penny

Stayed 2 nights in Jul 2024

2/10 Terrible

Rosemary

Stayed 4 nights in Jul 2024

8/10 Good

Kim

Would stay again
Stayed 1 night in Jun 2024

10/10 Excellent

Jaida

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

chuck

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The lady at the front desk was so nice
Stayed 2 nights in Jun 2024