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Hotel de Orangerie by CW Hotel Collection - Small Luxury Hotels of the World

4.0 star property
VIP Access

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Photo gallery for Hotel de Orangerie by CW Hotel Collection - Small Luxury Hotels of the World

Bar (on property)
Exterior
Deluxe Room (Deluxe Heritage) | Hypo-allergenic bedding, minibar, in-room safe, individually decorated
Junior Suite | Hypo-allergenic bedding, minibar, in-room safe, individually decorated
Exterior

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Pet-friendly
  • 24/7 front desk
  • Room service
  • Parking available

Explore the area

Map
Kartuizerinnenstraat 10, Bruges, 8000
  • Bruges Market Square
    ‪3 min walk‬
  • Bruges Belfry
    ‪3 min walk‬
  • Bruges Christmas Market
    ‪3 min walk‬
  • Ostende (OST-Ostend-Bruges Intl.)
    ‪48 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Junior Suite

Junior Suite | Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Junior Suite

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Basic Double Room (next to the entrance)

Basic Double Room (next to the entrance) | Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Basic Double Room (next to the entrance)

  • 12 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Comfort Room

Comfort Room | Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Comfort Room

  • 15 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Romantic Room, Canal View

Romantic Room, Canal View | Living area | 29-cm flat-screen TV with digital channels, TV

Romantic Room, Canal View

  • 25 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room (Deluxe Heritage)

Deluxe Room (Deluxe Heritage) | Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Deluxe Room (Deluxe Heritage)

  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room (Heritage)

Classic Room (Heritage) | Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Classic Room (Heritage)

  • 20 sq m
  • Sleeps 2
  • 1 King Bed

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Superior Room, Canal View | View from room

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The price is €206
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includes taxes & fees
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About this property

Hotel de Orangerie by CW Hotel Collection - Small Luxury Hotels of the World

Luxury hotel with 24-hour front desk and restaurant
A restaurant, a bar/lounge and self parking are available at this smoke-free hotel. WiFi in public areas is free. Additionally, 24-hour room service, a business centre and concierge services are on-site.
Hotel de Orangerie by CW Hotel Collection - Small Luxury Hotels of the World offers 20 accommodations with minibars and espresso makers. Each accommodation is individually furnished and decorated. 29-cm flat-screen televisions come with digital channels. Bathrooms include a shower with a rainfall showerhead, bathrobes, slippers and designer toiletries.

This Bruges hotel provides complimentary wireless Internet access. Business-friendly amenities include safes and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Hotel de Orangerie by CW Hotel Collection - Small Luxury Hotels of the World's great location gets high marks from our customers. During your stay, you're just a quick walk from Bruges Market Square. Features include free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include babysitting, dry cleaning/laundry and a concierge
  • Guests have great things to say about the breakfast and the location
  • Steps from Basilica of the Holy Blood and Bruges Belfry
  • Airport pick-up shuttle service available for a fee
  • Dogs welcome for a fee
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Business amenities include a business centre and meeting rooms.

Public spaces have free WiFi. A terrace, multilingual staff, and tour/ticket assistance are also featured at the luxury Hotel de Orangerie by CW Hotel Collection - Small Luxury Hotels of the World. A shuttle from the airport to the hotel (available 24 hours) is available for a fee. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Bruges hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 8 AM to 10:30 AM.
Hotel de Orangerie by CW Hotel Collection - Small Luxury Hotels of the World has a restaurant serving breakfast only.
24-hour room service is available.

Awards and affiliations

The property is a member of the Small Luxury Hotels of the World.

Languages

Dutch, English, French, German

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking within 200 metres
  • 24-hour airport pick-up shuttle on request for a surcharge
  • Parking on site (EUR 30 per night)
  • Limited on-site parking

Food and drink

  • Daily buffet breakfast available 8 AM to 10:30 AM for a fee: EUR 30 for adults and EUR 20 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Shopping

Family friendly

  • Cot (surcharge)
  • In-room babysitting
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Lockers
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • On a river
  • Terrace

Spa

  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Handrails in stairways
  • Lever door handles
  • Lift

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Cot (surcharge)
  • Hypo-allergenic bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 29-cm flat-screen TV with digital channels

Food and drink

  • 24-hour room service
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: EUR 20.00 per pet, per night
  • Only dogs are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 1 year old and younger stay free when using existing bedding.
  • Cots (infant beds) are available for EUR 15 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 3.98 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 30 for adults and from EUR 20 for children
  • Airport shuttle fee: EUR 100 per room
  • Self-parking fee: EUR 30 per night
  • Pet fee: EUR 20.00 per pet, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: EUR 15 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
Hotel de Orangerie by CW Hotel Collection - Small Luxury Hotels of the World offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.

We should mention

  • Children aged 1 year old and younger stay free in the same room as the parent or guardian when using existing bedding.

National rating

Hotelstars Union assigns an official star rating for properties in Belgium. This property is rated 4 stars.

Property is also known as

De Orangerie
De Orangerie Bruges
Romantik Hotel Orangerie Bruges
Hotel De Orangerie Bruges
Hotel Orangerie
Martins Orangerie Bruges
Martins Orangerie Hotel Bruges
Hotel Orangerie Bruges
Orangerie Bruges
Romantik Hotel Orangerie
Romantik Orangerie Bruges
Romantik Orangerie
Hotel de Orangerie
Romantik Hotel de Orangerie

Hotel de Orangerie by CW Hotel Collection - Small Luxury Hotels of the World Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 707 out of 883 reviews
Rating 8 - Good. 126 out of 883 reviews
Rating 6 - Okay. 34 out of 883 reviews
Rating 4 - Poor. 12 out of 883 reviews
Rating 2 - Terrible. 4 out of 883 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

6/10 Okay

David

Disliked: Cleanliness, property conditions & facilities
The room service was sub standard. Didn’t even bother to make the bed, empty the bin or refresh bathroom products. On the second night there was no hot water in the shower. When we told the receptionist she shrugged and said it was because we were on the top floor.
Stayed 2 nights in Dec 2024

10/10 Excellent

Malenna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super Experience
Stayed 1 night in Dec 2024

10/10 Excellent

Shannon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay. It was our first time in Bruges and we couldn’t have picked a better hotel. The location couldn’t be any better. Right in the historic center yet the rooms are very quiet. The property is beautiful and really well decorated. The staff are incredibly friendly and always available to answer any questions. The breakfast was incredible, so much to choose from including crab and champagne!
Stayed 3 nights in Dec 2024

10/10 Excellent

Nuha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

martin

Stayed 1 night in Dec 2024

8/10 Good

Miryam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was wonderful but the bathtub and sink kept clogging up and wouldn’t drain. We only stayed one night but let the front desk know. Otherwise a great stay.
Stayed 1 night in Dec 2024

8/10 Good

Ann

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very pretty character hotel but the rooms are little tired. Superb breakfast. Staff were very welcoming & informative. The hotel is in a very convenient part of the town with only a short walk to everything.
Stayed 2 nights in Dec 2024

8/10 Good

Siobhan

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Nov 2024

2/10 Terrible

Gabriela

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We chose Hotel de Orangerie in Bruges to celebrate my birthday, but the experience was far from what we expected of a 4-star hotel. Despite notifying the hotel in advance of my birthday (which they acknowledged), there was no recognition upon check-in, even though my birthday was on my passport. We thought they might surprise us, but nothing came. Even after my husband mentioned it to Corinne at the front desk while asking for restaurant recommendations, there was no acknowledgment or gesture. We stayed in the “Romantic Room with Canal View,” but the windows were so dirty we couldn’t enjoy the view until I cleaned them. The fireplace didn’t work, the lamps flickered due to old wiring, and the bathroom needed extra cleaning. The water provided in reusable bottles appeared unwashed, so we purchased bottled water. On the second night, we moved to the “Heritage Room,” which was a nightmare. The bathroom light didn’t work and was never fixed. The room was filthy, with stained carpets, IKEA bedding, and moldy windows. The heater emitted a burnt plastic smell, and we discovered it was full of dust, trash, and items from previous guests. The showerhead came out of the wall, and the sink was clogged with sludge. At checkout, Corinne claimed she didn’t know it was my birthday and offered water and cookies as an afterthought, which we declined. This hotel fails to meet basic standards of hospitality or cleanliness and does not deserve its 4-star rating.
Stayed 1 night in Dec 2024

2/10 Terrible

Gabriela

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We chose Hotel de Orangerie in Bruges to celebrate my birthday, but the experience was far from what we expected of a 4-star hotel. Despite notifying the hotel in advance of my birthday (which they acknowledged), there was no recognition upon check-in, even though my birthday was on my passport. We thought they might surprise us, but nothing came. Even after my husband mentioned it to Corinne at the front desk while asking for restaurant recommendations, there was no acknowledgment or gesture. We stayed in the “Romantic Room with Canal View,” but the windows were so dirty we couldn’t enjoy the view until I cleaned them. The fireplace didn’t work, the lamps flickered due to old wiring, and the bathroom needed extra cleaning. The water provided in reusable bottles appeared unwashed, so we purchased bottled water. On the second night, we moved to the “Heritage Room,” which was a nightmare. The bathroom light didn’t work and was never fixed. The room was filthy, with stained carpets, IKEA bedding, and moldy windows. The heater emitted a burnt plastic smell, and we discovered it was full of dust, trash, and items from previous guests. The showerhead came out of the wall, and the sink was clogged with sludge. At checkout, Corinne claimed she didn’t know it was my birthday and offered bottled water and cookies as an afterthought, which we declined. This hotel fails to meet basic standards of hospitality or cleanliness and does not deserve its 4-star rating.
Stayed 1 night in Dec 2024

10/10 Excellent

MARTIN Joseph

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A really enjoyable and relaxed experience.
Stayed 2 nights in Nov 2024

10/10 Excellent

Kels

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All of the Staff are superstars, notably the Ladies on the Front Desk/ Breakfast. Knowledgeable, and eager to help. This was my favourite hotel I have stayed in this year to date. Thank you.
Stayed 2 nights in Nov 2024

10/10 Excellent

Clarey

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

Margaret

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A+ hotel!
Such a lovely and quaint hotel- staff was excellent and very accommodating
Stayed 2 nights in Nov 2024

6/10 Okay

Catriona

Travelled with partner
Liked: Property conditions & facilities
From the sheer amount of positive reviews for this hotel, it made it a no brainer to book for our night in Bruges. The location is great, not too touristy or busy but easy enough to get the main parts of Bruges. But, I will say while overall it was good, it was honestly just good. For being a small luxury hotel you kind of expect/hope for it being more than good. The doors have no soundproofing so we got to hear the conversations of everyone who walked past which while it was off season didn’t cause too much disruption, it was still a bother. As for cleanliness, the room on the surface looks clean, but the nespresso and cups had dust and dirt in them, and the pillows and sheets on top were clean (the silk cover was a nice touch) but when you peel them back finding stains of all sorts kind of ruins the charm. As for the staff, I think we maybe checked in on a slow night or something. It was all a bit much, like too much almost me on the verge of going could you just let me get to my room. The kicker for me which knocked the staff down was that as a guest I really really really do not want to hear staff gossiping about guests in not an exactly quiet way. The staff in the morning were pleasant and nice but again we were just checking out so it was a quick interaction. Overall, when we come back it won’t be a ‘we have to go back there’ instead more of let’s see where else is available.
Stayed 1 night in Nov 2024

10/10 Excellent

Helena

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent boutique hotel in historic building
Cozy and elegant hotel. Old world charm, great location by the canal. Outstanding service, welcoming staff. Spacious room with nice decor and stylish bathroom.
Stayed 7 nights in Nov 2024

10/10 Excellent

Denise

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Wonderful hospitality and staff so so helpful, perfect breakfast, and for my early breakfast needs, made me coffee. Room great and overlooked the canal. Did not get a chance but the owner will even give a tour of any part of the city you wish. Great pride of ownership. Very very nice.
Stayed 5 nights in Nov 2024

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very attentive and courteous.
Stayed 1 night in Nov 2024

10/10 Excellent

laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel
What a beautiful and quaint hotel right in the heart of Bruges. The staff were extremely friendly and efficient. Lovely touches on checkin and checkout. Lovely breakfast too.
Stayed 3 nights in Nov 2024

10/10 Excellent

Andrew

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a beautiful boutique hotel in the centre of Bruges and the staff and service during my stay were exceptional.
Stayed 1 night in Nov 2024

10/10 Excellent

Jason, phoenix

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Best hotel in Bruges excellent staff
Stayed 1 night in Nov 2024

8/10 Good

Lynne

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
The location of this property was fantastic as it was on a quiet street just off the main. As far as cleanliness, our room was clean, but our bathroom was not in due to a large clog of hair in the shower. I flooded the bathroom floor. Not exactly the way I wanted to start off the first hour of our visit. Our room itself had a very undesirable location. We weren’t even inside the hotel proper. And I was told that was because I did not book it directly with the hotel. The people who work there were very nice I just feel that I Wasn’t given adequate information about the room that we were Reserving. Expedia needs to do a better job of that explanation I never felt unsafe But I also never really felt like we were part of the hotel. I thought the lounge was very nice, Quiet and relaxing. After the bathroom flooding incident, no Adjustments were made To our bill.
Stayed 2 nights in Oct 2024

10/10 Excellent

Mary Augusta

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely building in a great location. Beautiful decor, welcoming staff

10/10 Excellent

Jennifer

Stayed 3 nights in Oct 2024

10/10 Excellent

Brittanie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 1 night in Oct 2024