Aris Grand-Place Hotel

3.0 star property
VIP Access

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Photo gallery for Aris Grand-Place Hotel

Restaurant
Exterior
Restaurant
Reception
Family Duplex, Mezzanine | In-room safe, desk, soundproofing, iron/ironing board

Reviews

8.8 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Pet-friendly
  • Breakfast available
  • Air conditioning
  • Free WiFi

Explore the area

Map
Rue du Marché aux Herbes 78-80, Brussels, 1000
  • La Grand Place
    ‪1 min walk‬
  • Manneken Pis Statue
    ‪5 min walk‬
  • Royal Palace of Brussels
    ‪11 min walk‬
  • Brussels (BRU-Brussels - National)
    ‪30 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members

Room options

Superior Double or Twin Room

  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

Premium Double Room, 1 King Bed

  • 23 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Classic Single Room, 1 Single Bed

  • 13 sq m
  • Sleeps 1
  • 1 Single Bed

Classic Double Room, 1 Queen Bed

  • 17 sq m
  • Sleeps 2
  • 1 Queen Bed

Superior Twin Room

  • 20 sq m
  • Sleeps 2
  • 2 Single Beds

Family Duplex, Mezzanine

  • 60 sq m
  • Sleeps 5
  • 2 Single Beds and 1 King Bed

Classic Twin Room, 2 Single Beds

  • Sleeps 2
  • 2 Single Beds

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About this property

Aris Grand-Place Hotel

Hotel with a 24-hour front desk, steps from La Grand Place
A coffee shop/cafe, a 24-hour front desk and a front desk safe are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include multilingual staff assistance and a reception hall. Housekeeping is available once per stay.
Aris Grand-Place Hotel offers 55 air-conditioned accommodations with a safe and complimentary bathrobes. 81-cm Smart televisions come with digital channels. Bathrooms include a shower, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Change of towels and change of bedsheets can be requested. Housekeeping is provided once per stay.

Aris Grand-Place Hotel's great location gets high marks from our customers. During your stay, you're just a quick walk from La Grand Place. Features include free WiFi in public areas, plus a coffee shop/cafe and breakfast (surcharge). This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Enjoy a bite to eat at the café
  • Buffet breakfast served daily for a fee
  • Amenities include a front desk safe, multilingual staff and a lift
  • Guests have great things to say about the central location and the proximity to shopping
  • Steps from La Grand Place and 11 minutes on foot from Royal Palace of Brussels
  • Cats and dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
There's a coffee shop/cafe on site. Public spaces have free WiFi. Aris Grand-Place Hotel also features multilingual staff, a front desk safe, and a lift.

This 3-star Brussels hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 7:00 AM to 10:00 AM and at the weekend from 7:00 AM to 11:00 AM.
Lloyd Coffee Eatery – On-site café.

Languages

Dutch, English, French, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 15 for adults and EUR 8 for children
  • A coffee shop/cafe

Restaurants on site

  • Lloyd Coffee Eatery

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)
  • Multilingual staff

Accessibility

  • Lift

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 81-cm smart TV with digital channels

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Heating
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: EUR 25 per pet, per night
  • Only dogs and cats are allowed
  • Food and water bowls are available
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 50 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: EUR 50 per stay
  • A tax is imposed by the city: EUR 4.24 per room, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 15 for adults and from EUR 8 for children
  • Pet fee: EUR 25 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 50 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses solar energy
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

National rating

Hotelstars Union assigns an official star rating for properties in Belgium. This property is rated 3 stars.

Property is also known as

Aris Grand Place Brussels
Aris Grand Place Hotel Brussels
Hotel Aris
Hotel Aris Brussels
Aris Brussels
Aris Grand-Place Hotel Hotel
Aris Grand-Place Hotel Brussels
Aris Grand-Place Hotel Hotel Brussels

Aris Grand-Place Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 569 out of 1003 reviews
Rating 8 - Good. 304 out of 1003 reviews
Rating 6 - Okay. 78 out of 1003 reviews
Rating 4 - Poor. 25 out of 1003 reviews
Rating 2 - Terrible. 27 out of 1003 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Gary, Ithaca

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The property was located in the heart of the city in the Grand Place area. This was both good and bad. The good was its location to everything including the central train station we took from the Brussels airport, the bad was the noise which seemed to only stop at 2am and then start back up at 6am when the trucks invaded the streets to make deliveries and LOTS of noise. Our room as in the front right over the entrance so we heard EVERYTHING. I highly recommend bringing earplugs if noise bothers your sleeping. The other oddity was the cafe located at the entrance of the hotel. When we arrived the place was packed with a line out the door which made getting our luggage inside really difficult. Once inside though the staff were very accommodating and friendly. They allowed us to store our luggage until our room was ready. The bed was comfortable and the bathroom clean. I have been to Europe before so I expected this but why shower doors do not cover the whole opening is bizarre to me. It made taking a shower without getting the floor soaked a challenge. Come on Europe splurge for that extra sliding shower door.
Stayed 2 nights in Dec 2024

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
The best part of this hotel is the location. It’s just across the way from the grand place and adjacent to great shopping. We were able to walk everywhere. The big disadvantage is the noise. Every single morning by 6:30am they were hauling trash down the cobblestone paths right below or window. Woke us up every freaking morning we were there. There’s a cute restaurant you have to walk through to get to the hotel reception desk. Oh and you have to pull your luggage down the street to the hotel at least during the holidays. The street in front of the hotel is not accessible by car. We were surprised we needed to walk with our luggage. The staff were mostly great. We had a few at the desk who didn’t want to help us. The restaurant gets very busy as well. Not sure it was worth the extra price for the hotel and breakfast package. We ate there most days because it was convenient during the holidays. There was no wait if you purchased the breakfast package, but there were so many restaurants and cafes in walking distance to the hotel. I would probably stay there again but bring ear plugs or get a quieter room if they have any. That noise was a bummer. Long days with lots of walking. Would have loved to stay in bed longer.
Stayed 6 nights in Dec 2024

10/10 Excellent

Declan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Grand Stay…
Fantastic hotel right in the heart of the city. Lloyds coffee shop downstairs was a massive hit and an instant relaxing point when we needed a break from walking 🙂 staff very friendly and helpful. Loved it
Stayed 3 nights in Dec 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Hotel was excellent and the staff were very friendly and helpful the location was very good for the Christmas Market and the Grand place also plenty of shopping available on the doorstep short walks to the main shopping Street and Shopping centre Close to all public transport links and only 1 stop from Brussels Midi station and the Eurostar terminal
Stayed 2 nights in Dec 2024

10/10 Excellent

heidi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location and hotel. Friendly staff. Would recommend!
Stayed 2 nights in Dec 2024

10/10 Excellent

Mark

Stayed 3 nights in Dec 2024

6/10 Okay

Harvey

Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Chantal

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Everything about the hotel it’s staff and location is 5 Star
Stayed 1 night in Dec 2024

8/10 Good

Scott

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good option for downtown Brussels
Couldn't ask for a better location: a few minutes' walk from the Brussels central train station, the Grand Place, and the pedestrian shopping zone. Friendly and helpful staff. Good sized rooms for a downtown hotel in a major city. Our room had been recently rennovated and the beds and pillows were very comfortable. My only complaint, which is not necessarily the hotel's responsibility, is that the front desk arranged a van to take our group to the airport and quoted us 50 euros cash/55 euros if using a credit card. When we got to the airport, the driver insisted on 65 euros. So if the hotel arranges a van/shuttle for you, make sure that you negotiate/conform the price directly with the driver BEFORE setting foot in their vehicle or even letting them load a bag. This is standard practice when travelling in the developing world, but I didn't expect it to be necessary in the heart of Western Europe.
Stayed 1 night in Dec 2024

10/10 Excellent

Kaitlyn

Stayed 2 nights in Dec 2024

6/10 Okay

Samantha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic location, lovely staff. We usually stay central, therefore expect some noise (we aren’t light sleepers) but the hotel was one of the loudest we’ve stayed in with street noise and building work from neighbouring properties. Not the fault of the hotel but worth noting if you’re a light sleeper. Regardless of this, we had a lovely stay.
Stayed 4 nights in Dec 2024

10/10 Excellent

Hannah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Michael

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel - good location.
Very nice hotel extremely close to Grand Place. Good rooms and good service in the reception. The breakfast, however, was disappointing as there apparently no longer was possibility for warm dishes.
Stayed 1 night in Dec 2024

8/10 Good

Vivien

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel well situated
Stayed 2 nights in Dec 2024

10/10 Excellent

Sandy

Liked: Cleanliness, staff & service, property conditions & facilities
Near a square of restaurants and shops
Stayed 2 nights in Nov 2024

8/10 Good

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

2/10 Terrible

Julie

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
So be prepared to drag your bags over rough cobblestone for about 100 yards - no car access. First room reeked of cologne. Second room was ok until the heater kicked on and then it filled the room with a perfume smell. And then every few minutes the heater would cause this metal popping sound that was so loud I was started while wearing earplugs. Definitely bring earplugs - you could hear people from outside and it was loud! The front desk agent said both my first and second room numbers aloud - big safety issue for a solo female traveler and there were other men around too. Am relieved I left and if the area wasn’t sold out I would have left after the first night
Stayed 2 nights in Dec 2024

10/10 Excellent

Nadia

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Awesome location. Close to Christmas markets, shopping and restaurants. Staff were very friendly.
Stayed 2 nights in Nov 2024

10/10 Excellent

Lise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful little room, very clean, in a great central location but a little noisy at night hearing people outside.
Stayed 3 nights in Nov 2024

10/10 Excellent

Jon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay.
I was in town to visit the very busy Christmas markets and this hotel was PERFECT. The location was amazing, the staff was friendly and helpful, and the room was beautiful. I will absolutely be back.
Stayed 2 nights in Nov 2024

8/10 Good

Michael

Stayed 5 nights in Nov 2024

2/10 Terrible

Chiara

Business traveller
Disliked: Staff & service, property conditions & facilities, room comfort
I slept all the time next to a curtain! It was no easy to reach the room, because the lift didn’t serve that floor so I had to ask help to get there with my luggage. And the room was in another building next to the main building. The room was very small. I had any opportunity to use the VIP ACCESS I had as a benefit
Stayed 3 nights in Nov 2024

10/10 Excellent

Ena

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was perfect. The room was big and clean. Will stay again in this hotel.
Stayed 2 nights in Nov 2024

10/10 Excellent

Heather, St.Albert

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super friendly and helpful staff, lovely rooms!
Stayed 1 night in Nov 2024