Hotel with a 24-hour business centre, steps from Avenue Louise
Along with a 24-hour business centre, this hotel has a 24-hour front desk and express check-in. WiFi in public areas is free. Additionally, express check-out, a banquet hall and a vending machine are on-site. Housekeeping is available once per stay.
Citybox Brussels offers 246 accommodations with a hairdryer. This Brussels hotel provides complimentary wireless Internet access, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices). Bathrooms include a shower with a rainfall showerhead. Housekeeping is provided once per stay.
During your stay at Citybox Brussels, you're just a quick walk from Avenue Louise. You'll find features such as free WiFi in public areas and a 24-hour business centre.
Free Wi-Fi (speed: 250+ Mbps (good for 3–5 people or up to 10 devices))
Amenities include a 24-hour business centre, meeting rooms and a vending machine
Steps from Avenue Louise and a 3-minute drive from Royal Palace of Brussels
Cats and dogs welcome for a fee (restrictions apply)
WiFi is free in public spaces. A 24-hour business centre and meeting rooms are available. Citybox Brussels also features a vending machine, express check-in, and express check-out.
Languages
Dutch, English, French
Property amenities
Internet
Available in all rooms: Free WiFi
In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
Available in some public areas: Free WiFi
Parking and transport
No on-site parking available
Conveniences
24-hour front desk
Vending machine
Guest services
Housekeeping (once per stay)
Business services
24-hour business centre
Meeting rooms
Accessibility
No lift
Room amenities
Bedroom
Bedsheets provided
Bathroom
Hair dryer
Private bathroom
Rainfall showerhead
Shower
Towels provided
More
Desk
Laptop workspace
Policies
Check-in
Check-in start time: 3:00 PM; check-in end time: 6:00 AM
Express check-in available
Check-out
Check-out before noon
Express check-out available
Special check-in instructions
Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Access methods
Staffed front desk
Pets
Pets: EUR 15 per pet, per stay
Only dogs and cats are allowed
Maximum 1 pets
Certain rooms only
You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
Service animals are exempt from fees.
Children and extra beds
Children are welcome.
Rollaway/extra beds are not available.
Payment types at the property
Important information
Fees
Guests will be asked to pay the following charges at the property:
A tax is imposed by the city: EUR 4.24 per room, per night
We've listed all charges provided to us by the property.
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Pet fee: EUR 15 per pet, per stay
Service animals are exempt from fees
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
You need to know
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property.
We should mention
Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
Property is also known as
Citybox Brussels Hotel
Citybox Brussels Brussels
Citybox Brussels Hotel Brussels
Citybox Brussels Reviews
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Very clean hotel. Area is perfect for public transport. Very noisy outside. Windows could be sound proof. On our second night we were awake from road works at 2 am & we could not sleep. So went to reception to ask for another room. We were given one on the other side of the building which helped. Towels could be bigger. There was no tv in room. Could do with a kettle & cups & no hand towels given.
Our small double was what depression feels like… barely any sunlight.. no kettle or TV.
Shower was at maximum temperature and was lukewarm.
My partner kept waking up with bites all over his body.
I feel like we were catfished because the photos look GREAT!
Loved Brussels, but will not be staying at Citybox again!
Emily
Stayed 3 nights in Oct 2024
6/10 Okay
Imran
25 Oct 2024
Disliked: Room comfort
Not a very comfortable stay
Smallish room. Cramped space. Have to goto the reception to replace towels.
We had an unfortunate experience with bedbugs. I got multiple bites on my face, under my breasts, and on my upper thighs. I am in lots of discomfort and I feel pretty disgusted by it.
Matthew
Stayed 2 nights in Oct 2024
8/10 Good
Dr Richard
Business traveller
23 Oct 2024
Liked: Property conditions & facilities
The epitome of efficiency
CItyBox is all about efficiency and, if efficiency is your desire, performs well. Don't look for staff--there really aren't any. Kick check-in/check out; keys issued by machine. Maid service only on demand. Tight quarters with no frills but clean, efficient, a soli spot for a place to sleep while working.
Dr Richard
Stayed 3 nights in Oct 2024
6/10 Okay
Daniela
Travelled with family
23 Oct 2024
Liked: Cleanliness, staff & service
The property was good value compared to other properties. Rooms were very small with limited facilities but bed and pillows were super comfortable. Location was easy to get to and a short walk from the metro station. Could hear street traffic though so it was quite noisy. We were on the 2nd floor and it sounded like the noise was directly outside our window. Overall, I would recommend for those on short stays and who will spend most of their time out.
This property is not quiet with the street car (public transport) making it sound like an earthquake every 5 minutes. There is no TV in the room to block out the sound at 2200 when trying to fall asleep & the dryer (€7 to wash & €7 to dry) does not fully dry your cloths. Other than those issues this place would’ve been perfect.
Contemporary, minimal rooms which are beautifully clean and well maintained. Convenient for Eurostar connection to the UK and the shopping within a few steps of the hotel is wonderful!