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Hotel des Colonies Brussels by Mercure

3.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hotel des Colonies Brussels by Mercure

Interior detail
Interior entrance
Interior entrance
Restaurant
Comfort + | Desk, laptop workspace, blackout curtains, iron/ironing board

Reviews

7.2 out of 10

Good

Popular amenities

  • Gym
  • Room service
  • Bar
  • 24/7 front desk
  • Breakfast available
  • Laundry

Explore the area

Map
Rue du Progrès, 9, Brussels, 1210
  • Place Charles Rogier
    1 min walk
  • La Belle Epoque
    1 min walk
  • Rogier Station
    2 min walk
  • Brussels (BRU-Brussels - National)
    33 min drive

Room options

Superior Room, 2 Single Beds

  • Sleeps 2
  • 2 Single Beds

Privilege, Duplex, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed

Superior Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

Classic Room, 1 Single Bed

  • Sleeps 1
  • 1 Single Bed

Superior Room, 1 Double Bed with Sofa bed

  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

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Front of property

Hotel Siru Brussels

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Gym
Game room
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3.5 out of 5, Good, (851)
The price is €86
for 1 room
includes taxes & fees
8 Jan - 9 Jan
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About this property

Hotel des Colonies Brussels by Mercure

Hotel connected to the convention centre in Saint-Josse-ten-Noode with a fitness centre
This smoke-free hotel features a fitness centre, a bar/lounge and a business centre. WiFi in public areas is free. Other amenities include conference space, dry cleaning and a 24-hour front desk. Housekeeping is not available.
Hotel des Colonies Brussels by Mercure offers 97 accommodations with espresso makers and free toiletries. Flat-screen televisions come with cable channels and pay-per-view films.

This Brussels hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. An iron/ironing board and hairdryers can be requested.

Recreational amenities at the hotel include a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Hotel des Colonies Brussels by Mercure. During your stay, you'll be connected to the convention centre and just a quick walk from Place Charles Rogier. Features include free WiFi in public areas, plus a gym and a bar.
  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Amenities include a front desk safe, a business centre and 4 meeting rooms
  • On-site recreation includes a gym
  • 14 minutes by foot from Brussels Christmas Market and a 3-minute drive from Tour & Taxis
  • Train station pick-up, local-area and shopping centre shuttle service available for a fee
Public spaces have free WiFi. Business amenities include a business centre and 4 meeting rooms. You can enjoy a drink at the bar/lounge. A fitness centre, multilingual staff, and dry cleaning/laundry services are also featured at the business-friendly Hotel des Colonies Brussels by Mercure.

This 3-star Brussels hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 7:00 AM to 10:00 AM and at the weekend from 7:00 AM to 10:30 AM.
Room service (during limited hours) is available.

Languages

Dutch, English, French, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Area shuttle (surcharge)
  • Train station pick-up shuttle (surcharge)
  • Shopping centre shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; EUR 19 for adults and EUR 10 for children
  • A bar/lounge

Things to do

  • Gym
  • TV in common areas

Family friendly

  • Free cot

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Multilingual staff
  • No housekeeping service

Business services

  • 4 meeting rooms
  • Business centre
  • Conference space

Accessibility

  • Lift

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels
  • Pay films

Food and drink

  • Espresso maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 4.24 per room, per night
  • Service fee: EUR 2.56 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 19 for adults and from EUR 10 for children
  • Facilities fee: EUR 10 per person, per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards
Front desk staff will greet guests on arrival.

We should mention

  • One child aged 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

des Colonies
des Colonies Brussels
Des Colonies Hotel
Hôtel des Colonies
Hôtel des Colonies Brussels
Hotel Des Colonies Brussels, Belgium
Hôtel Colonies Brussels
Hôtel Colonies
Colonies Brussels
Hôtel des Colonies
Hotel des Colonies Brussels by Mercure Hotel
Hotel des Colonies Brussels by Mercure Brussels
Hotel des Colonies Brussels by Mercure Hotel Brussels

Hotel des Colonies Brussels by Mercure Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 148 out of 801 reviews" "
Rating 8 - Good. 321 out of 801 reviews" "
Rating 6 - Okay. 218 out of 801 reviews" "
Rating 4 - Poor. 85 out of 801 reviews" "
Rating 2 - Terrible. 29 out of 801 reviews" "

7.6/10

Cleanliness

7.6/10

Staff & service

7.8/10

Amenities

6.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel has great individuality and an interesting history. Room was spacious and bed very comfortable.
Stayed 1 night in Sep 2024

8/10 Good

Joel

Liked: Cleanliness, property conditions & facilities
Lovely hotel. It was beyond my expectations. Except on lady in the reception rest of the staffs were great. Unfortunately my room was not ready on time and had to wait 30 mins at lobby. The staff didn’t put any effort to compensate the delay.
Stayed 1 night in Sep 2024

8/10 Good

Luke

Liked: Staff & service
Overall good stay.
Stayed 3 nights in Aug 2024

10/10 Excellent

Iwona

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Wonderful stay, great hotel. Good, central location. Miserable reception staff
Stayed 1 night in Sep 2024

6/10 Okay

Ramon

No much to do at the hotel
Stayed 4 nights in Aug 2024

8/10 Good

Mie Mie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location.
Stayed 2 nights in Aug 2024

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would stay again
A bit awkward to find down the small street, obviously to no fault of theirs my phone died and I was left to ask a taxi driver where abouts it was quite late on, confortable beds, good breakfast and a decent gym for a hotel, good location for Brussels Noord train station and the tootbus sightseeing stop is a 2 minute walk which i would recommend to anyone interested in seeing Brussels during their stay, reception area is very nice but rest of the hotel is pretty dated
Stayed 1 night in Jul 2024

8/10 Good

Lara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Nice classic hotel with clean chic room. But it gets noisy from next room.
Stayed 2 nights in Aug 2024

10/10 Excellent

Adriana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very nice experience. The room was very spacious, the bed was very comfortable, the TV was placed at a very comfortable spot (visible from bed, but not too close to disrupt sleep), and the bath tub was really nice! The location was great, very easy to get to/from the airport and train station. Also, a very nice location to have a nice long walk around all the city main views
Stayed 1 night in Jul 2024

6/10 Okay

Vincent

Travelled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
The rooms are very spacious and location is superb. Property is a bit dated. The first room assigned was very dusty which triggered my hayfever. The second room didn’t have this problem.
Stayed 1 night in Jul 2024

6/10 Okay

Mihaela

Stayed 1 night in Jul 2024

8/10 Good

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2024

6/10 Okay

Wing Chun

Stayed 4 nights in Jul 2024

10/10 Excellent

JUNKO

Stayed 1 night in Jul 2024

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities
Staff impeccable thank you
Stayed 2 nights in Jun 2024

6/10 Okay

Vasileios, Athens

Business traveller
Liked: Cleanliness, amenities
It is an old property. It has been refurbished, but it remains an old property. Wafer thin connecting doors in rooms let you hear anything next doors. Showers in bathtubs very clumsy to use, clumsy partitions let water onto the floor, difficult to calibrate to the right temperature. Big rooms and bathrooms, but dark. Mirror in bathroom very dark. Very good location, near Brussels Nord. I wouldn't stay here again.
Stayed 6 nights in Jun 2024

2/10 Terrible

Moke

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel Des Colonies, Awful experience, Not recommended. The Reception staff were extremely rude, unhelpful and disinterested throughout our stay. One individual in particular became very aggressive, argumentative and intimidating when asked for the twin beds to be set up as a double bed. Even though we had booked and paid for a double bed and that is how one of the two rooms had been set up anyway. The rooms are tired and the reception area was dark and smelt stuffy and unclean. The breakfast was very poor quality and tasteless. The staff at breakfast clearly did not want to be there and did the bare minimum. There is no way I would recommend this hotel and will actively advise against using it.
Stayed 3 nights in Jun 2024

8/10 Good

Wai Chi Thomas

Travelled with family, Business traveller
Liked: Cleanliness
Disliked: Staff & service
I did not experience any hospitality during my stays
Stayed 1 night in Jun 2024

8/10 Good

Kelham

Liked: Room comfort
Disliked: Cleanliness
Stayed 1 night in Jun 2024

8/10 Good

Jose luis

Liked: Cleanliness, staff & service, property conditions & facilities
Good location, close the Brussels North Train Station and very walkable to a lot of cool places. My only complaint is that the wifi was really bad. Other than that I had a great stay. Staff is very friendly and helpful.
Stayed 2 nights in Jun 2024

8/10 Good

gio

Travelled with family
Liked: Staff & service, property conditions & facilities
It was a good stay. Location was very close to many interesting locations. People at front desk answered every question I had very politely and helped me to navigate.
Stayed 1 night in May 2024

8/10 Good

Katya

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, value for money, and convenient for a short trip. I stayed there for 3 nights and had everything that’s necessary for the trip, restaurants, shops and the metro station is next to the hotel so it’s easy to move around, like 15-20 minute walk from the city center. Would stay here again just keep it mind it’s an old hotel.
Stayed 3 nights in May 2024

6/10 Okay

Anastasios

Business traveller, Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Good hotel on a budget.
Good hotel on a budget. Visited with my family. It could have been cleaner, but vey spacious room and large bed. Breakfast buffet variety was also good. I will recommend it for trips in a lower budget
Stayed 2 nights in May 2024

8/10 Good

Kim, Twin Brooks

Liked: Cleanliness, staff & service, property conditions & facilities
Great location 5 minutes walk from Garenoord (north train station). Easy walk to Grand Place/Grote Market. Art deco hotel with history, very cool. Helpful staff. Building construction nearby makes the area a bit dirty but it was not noisy. Great breakfast buffet!
Stayed 4 nights in Apr 2024