Hotel with a rooftop terrace, steps from La Grand Place
Along with a rooftop terrace, this smoke-free hotel has laundry facilities and a 24-hour front desk. WiFi in public areas is free. Additionally, tour/ticket assistance, a front desk safe and a reception hall are on-site. Housekeeping is not available.
Hotel Mozart offers 54 accommodations with a safe. Cable televisions are provided. This Brussels hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Cots/infant beds (complimentary) are also available.
Our customers tell us that they can't get enough of the helpful staff at Hotel Mozart. During your stay, you're just a quick walk from La Grand Place. Free WiFi in public areas, a rooftop terrace and laundry facilities are available.
Free Wi-Fi (speed: 50+ Mbps)
Amenities include a front desk safe, laundry facilities and a lift
Guests have great things to say about the location and the helpful staff
Steps from La Grand Place and 11 minutes on foot from Brussels Christmas Market
Hotel Mozart offers its guests a rooftop terrace, tour/ticket assistance, and laundry facilities. WiFi is free in public spaces. Hotel Mozart also features a front desk safe and a lift.
This 3-star Brussels hotel is smoke free.
Languages
Dutch, English, French, Spanish
Property amenities
Internet
Available in all rooms: Free WiFi
In-room WiFi speed: 50+ Mbps
Available in some public areas: Free WiFi
Parking and transport
No on-site parking available
Family friendly
Free cot
Laundry facilities
Conveniences
24-hour front desk
Laundry facilities
Safe at front desk
Guest services
No housekeeping service
Tour and ticket assistance
Outdoors
Rooftop terrace
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Front entrance ramp
Lift (89 centimetre wide door)
Low-height electrical sockets in bathroom
Visual fire alarm
Well-lit path to entrance
More
1 building
4 floors
Reception hall
Smoke-free property
Room amenities
Bedroom
Bedsheets provided
Free cot
Bathroom
Towels provided
Entertainment
24-inch TV with cable channels
More
Heating
Safe
Policies
Check-in
Check-in start time: 2:30 PM; check-in end time: midnight
Check-out
Check-out before 11 AM
Special check-in instructions
Front desk staff will greet guests on arrival
Access methods
Staffed front desk
Pets
No pets allowed, but service animals are welcome
Children and extra beds
Children are welcome.
Rollaway/extra beds are not available.
Free cots (infant beds)!
Payment types at the property
Important information
Fees
Guests will be asked to pay the following charges at the property:
A tax is imposed by the city: EUR 4.24 per room, per night
We've listed all charges provided to us by the property.
You need to know
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards; cash is not accepted
Front desk staff will greet guests on arrival.
Property is also known as
Hotel Mozart Brussels
Mozart Brussels
Mozart Hotel Brussels
Hotel Mozart Hotel
Hotel Mozart Brussels
Hotel Mozart Hotel Brussels
Hotel Mozart Reviews
Reviews
6.8
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Rude Receptionist, giving wrong information. (Sending Disabled Elderly People to the Third Floor, when the whole property is a maze of staircases and the room was in fact on the 1st Floor!) Drunken Men standing outside guest rooms shouting. DISMAL Breakfast with No Choice whatsoever!
The hotel is old and dirty and the staff/owner is rude. We told him we didn’t want to stay and he still charged two nights, not honouring the one night cancellation fee. Over all is was a terrible experience, but the worst is the dodgy business he has in the basement, which we accidentally saw :(
The hotel's location is ideal, just a 5-minute walk from the train station, situated in a prime tourist area filled with restaurants and shops. The lobby and overall decor are impressive, exuding a high-class atmosphere. However, the room experience was disappointing. The carpet was dirty and had long hairs from the previous guest. In the bathroom, the soap and shampoo dispensers were non-functional, the shower doors didn't close properly, and the shower head holder was partially broken, forcing you to hold the shower head while washing.
Perfect location to explore the city. Moroccan decor throughout. Room small but comfortable for a couple of days. Owner very friendly, played piano at breakfast. Continental breakfast is pretty much a break and a croissant, very good coffee tough. Plenty of bars and places to eat nearby. Close to Brussels Central station. Overall a very enjoyable stay
The tip of the iceberg was hearing someone trying to open the door several times at 1.30am i thought to be a drunken guest. This continued with force only to which i opened the door to the manager/owner who wanted to discuss a payment issue. Had no remorse or understanding that it was completely inappropriate to enter without permission and refused to wait until the morning to discuss what had gone wrong. Luckily i had locked the door and kept the key in the lock.
Room flooded floor soaked bed soaked…no choice to move as hotel was full. No towel rack. Soap in shower did not dispense. Very old and somewhat shabby property. Dim lighting. Water stains on wall. Overall not good.
The room was completely different from the description on the website, very small and unsanitary.
No toothbrushes, toothpaste, razors, mineral water, etc. provided, no refrigerator either.
My recent stay at Hotel Mozart was nothing short of a nightmare. From the moment I entered my room, I noticed the place was not up to standard, but things quickly escalated from bad to worse.
On the first night, we woke up itching and discovered bed bugs crawling on the bed. This revolting discovery resulted in a rash that covered my daughter’s body and made my first night stay extremely uncomfortable.
When I approached the hotel management to address the issue, I was met with extreme rudeness and indifference. They showed no concern for my family’s wellbeing or the severe problem at hand. Instead of offering assistance or an apology, they dismissed my complaint and refused to take any responsibility. We had to move to a different hotel in the middle of the night.
I would strongly advise anyone considering a stay at Hotel Mozart to think twice. The combination of unsanitary conditions and unprofessional staff makes this hotel a place to avoid at all costs. Save yourself the trouble and find somewhere else to stay.
I thought I booked a 3-star hotel. Hotel Mozart is almost a 1-star. No AC, no heater. Door knobs loose. Ultra-small shower and bathroom. Our "triple room" was really a ridiculously small one-bedroom that they jammed 2 more beds into. Beds were average. Exposed hot water pipe in shower which could burn your skin. Glass shelf above sink hits your head when you need to spit. Continental breakfast was lame, coffee, OJ, bread. No fruit. Staff would also sit in dining room and disturb everyone with their constant chatter. Housekeeping came in while guest was in bathroom--and just kept cleaning! OMG!
The one best thing about Hotel Mozart was it is centrally located to everything. Price was okay for the location, but not for amenities. Also, owner is super friendly. Next time, we'll book a 4-star hotel down the street.
This stay was my worst experience in a hotel and I've been to many countries. The location was good but it was not clean at all and very noisy at night.
I got bitten by so many bed bugs during all night that now my whole body is covered in bites.
There are many much better places to stay in Brussels, please read carefully all the bad reviews and run away from this place!
Above all DO NOT BOOK IN THIS HOTEL!!!!!
They cover all the tables in bread in the morning and even if you are allergic they refuse to remove it from the table like every surface is covered in huge crossants and bread. They have orange juice on every table too, just sittting out for hours. Very unfriendly staff, very unhygienic, a hazard for food allergies.
the room was very dark and did not seem clean, neither did the towels. The room felt damp. the bed and madras seem very old. It was difficult to find the room. I found another hotel. The pictures looked very beautiful, but did not live up to it.
DO NOT STAY HERE!!! The hotel itself is cute, and it’s in a good location, but the owner is extremely unprofessional and it is infested with bed bugs. We made the mistake of not checking the reviews beforehand and ended up covered in bites. The owner wears the same dirty bathrobe every day. He claims not to know about the bed bugs but definitely does, and will refuse any request for a refund. TLDR this place is gross, do not give them your business. They do not deserve to be listed on Expedia and I hope they are removed.