Hotel Mozart

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Mozart

Interior
Interior detail
Triple Room | In-room safe, free cots/infant beds, free WiFi, bed sheets
Quadruple Room | In-room safe, free cots/infant beds, free WiFi, bed sheets
Porch

Reviews

6.8 out of 10

Popular amenities

  • 24/7 front desk
    24/7 front desk
  • Laundry
    Laundry
  • Free WiFi
    Free WiFi

Explore the area

Map
Rue Marche Aux Fromages, 23, Brussels, Brussels-Capital Region, 1000
  • La Grand Place
    2 min walk
  • Brussels City Hall
    2 min walk
  • Galeries Royales Saint-Hubert
    2 min walk
  • Brussels (BRU-Brussels - National)
    23 min drive

Room options

Quadruple Room

  • 30 sq m
  • Sleeps 4
  • 4 Single Beds

Triple Room

  • 30 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed OR 3 Single Beds

Double or Twin Room

  • 20 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

Single Room

  • 20 sq m
  • Sleeps 1
  • 1 Single Bed

Royal Suite

  • 30 sq m
  • Sleeps 5
  • 1 King Bed

Similar properties

About this property

Hotel Mozart

Hotel with a rooftop terrace, steps from La Grand Place
Along with a rooftop terrace, this smoke-free hotel has laundry facilities and a 24-hour front desk. WiFi in public areas is free. Additionally, tour/ticket assistance, a front desk safe and a reception hall are on-site. Housekeeping is not available.
Hotel Mozart offers 54 accommodations with a safe. Cable televisions are provided. This Brussels hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Cots/infant beds (complimentary) are also available.
Our customers tell us that they can't get enough of the helpful staff at Hotel Mozart. During your stay, you're just a quick walk from La Grand Place. Free WiFi in public areas, a rooftop terrace and laundry facilities are available.
  • Free Wi-Fi (speed: 50+ Mbps)
  • Amenities include a front desk safe, laundry facilities and a lift
  • Guests have great things to say about the location and the helpful staff
  • Steps from La Grand Place and 11 minutes on foot from Brussels Christmas Market
Hotel Mozart offers its guests a rooftop terrace, tour/ticket assistance, and laundry facilities. WiFi is free in public spaces. Hotel Mozart also features a front desk safe and a lift.

This 3-star Brussels hotel is smoke free.

Languages

Dutch, English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Family friendly

  • Free cot
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk

Guest services

  • No housekeeping service
  • Tour and ticket assistance

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • Lift (89 centimetre wide door)
  • Low-height electrical sockets in bathroom
  • Visual fire alarm
  • Well-lit path to entrance

More

  • 1 building
  • 4 floors
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Towels provided

Entertainment

  • 24-inch TV with cable channels

More

  • Heating
  • Safe

Policies

Check-in

Check-in start time: 2:30 PM; check-in end time: midnight

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 4.24 per room, per night

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards; cash is not accepted
Front desk staff will greet guests on arrival.

Property is also known as

Hotel Mozart Brussels
Mozart Brussels
Mozart Hotel Brussels
Hotel Mozart Hotel
Hotel Mozart Brussels
Hotel Mozart Hotel Brussels

Hotel Mozart Reviews

Reviews

6.8
Rating 10 - Excellent. 255 out of 1005 reviews" "
Rating 8 - Good. 282 out of 1005 reviews" "
Rating 6 - Okay. 183 out of 1005 reviews" "
Rating 4 - Poor. 127 out of 1005 reviews" "
Rating 2 - Terrible. 158 out of 1005 reviews" "

6.6/10

Cleanliness

7.2/10

Staff & service

6.4/10

Amenities

6.2/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

2/10 Terrible

Aleksandra

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Infested with bedbugs
Stayed 1 night in Aug 2024

2/10 Terrible

Honor

Disliked: Property conditions & facilities
Rude Receptionist, giving wrong information. (Sending Disabled Elderly People to the Third Floor, when the whole property is a maze of staircases and the room was in fact on the 1st Floor!) Drunken Men standing outside guest rooms shouting. DISMAL Breakfast with No Choice whatsoever!
Stayed 1 night in Aug 2024

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Avoid! Do yourself a favour a book somewhere else
The hotel is old and dirty and the staff/owner is rude. We told him we didn’t want to stay and he still charged two nights, not honouring the one night cancellation fee. Over all is was a terrible experience, but the worst is the dodgy business he has in the basement, which we accidentally saw :(
Stayed 3 nights in Aug 2024

10/10 Excellent

Christine

Beautiful charming looking atmosphere
Stayed 2 nights in Aug 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Stayed 2 nights in Jul 2024

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Good location, lacks the basics
The hotel's location is ideal, just a 5-minute walk from the train station, situated in a prime tourist area filled with restaurants and shops. The lobby and overall decor are impressive, exuding a high-class atmosphere. However, the room experience was disappointing. The carpet was dirty and had long hairs from the previous guest. In the bathroom, the soap and shampoo dispensers were non-functional, the shower doors didn't close properly, and the shower head holder was partially broken, forcing you to hold the shower head while washing.
Stayed 1 night in Jul 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location/ enjoyable stay
Perfect location to explore the city. Moroccan decor throughout. Room small but comfortable for a couple of days. Owner very friendly, played piano at breakfast. Continental breakfast is pretty much a break and a croissant, very good coffee tough. Plenty of bars and places to eat nearby. Close to Brussels Central station. Overall a very enjoyable stay
Stayed 3 nights in Jul 2024

10/10 Excellent

Jordan

Stayed 3 nights in Jul 2024

6/10 Okay

CHRISTIAN

Travelled with family
Disliked: Room comfort
Stayed 2 nights in Jul 2024

2/10 Terrible

Reuben

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The tip of the iceberg was hearing someone trying to open the door several times at 1.30am i thought to be a drunken guest. This continued with force only to which i opened the door to the manager/owner who wanted to discuss a payment issue. Had no remorse or understanding that it was completely inappropriate to enter without permission and refused to wait until the morning to discuss what had gone wrong. Luckily i had locked the door and kept the key in the lock.
Stayed 2 nights in Jul 2024

2/10 Terrible

Gerald

Business traveller
Disliked: Amenities, property conditions & facilities
Room flooded floor soaked bed soaked…no choice to move as hotel was full. No towel rack. Soap in shower did not dispense. Very old and somewhat shabby property. Dim lighting. Water stains on wall. Overall not good.
Stayed 4 nights in Jul 2024

2/10 Terrible

Satoshi, London

Disliked: Cleanliness, amenities, property conditions & facilities
The room was completely different from the description on the website, very small and unsanitary. No toothbrushes, toothpaste, razors, mineral water, etc. provided, no refrigerator either.
Stayed 1 night in Jul 2024

2/10 Terrible

Sana

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
My recent stay at Hotel Mozart was nothing short of a nightmare. From the moment I entered my room, I noticed the place was not up to standard, but things quickly escalated from bad to worse. On the first night, we woke up itching and discovered bed bugs crawling on the bed. This revolting discovery resulted in a rash that covered my daughter’s body and made my first night stay extremely uncomfortable. When I approached the hotel management to address the issue, I was met with extreme rudeness and indifference. They showed no concern for my family’s wellbeing or the severe problem at hand. Instead of offering assistance or an apology, they dismissed my complaint and refused to take any responsibility. We had to move to a different hotel in the middle of the night. I would strongly advise anyone considering a stay at Hotel Mozart to think twice. The combination of unsanitary conditions and unprofessional staff makes this hotel a place to avoid at all costs. Save yourself the trouble and find somewhere else to stay.

6/10 Okay

Juan

Stayed 2 nights in Jun 2024

8/10 Good

Alexis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a perfect location, customer services was excellent and friendly.
Stayed 3 nights in Jun 2024

2/10 Terrible

Thomas

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort
Mozart not Music to our Ears
I thought I booked a 3-star hotel. Hotel Mozart is almost a 1-star. No AC, no heater. Door knobs loose. Ultra-small shower and bathroom. Our "triple room" was really a ridiculously small one-bedroom that they jammed 2 more beds into. Beds were average. Exposed hot water pipe in shower which could burn your skin. Glass shelf above sink hits your head when you need to spit. Continental breakfast was lame, coffee, OJ, bread. No fruit. Staff would also sit in dining room and disturb everyone with their constant chatter. Housekeeping came in while guest was in bathroom--and just kept cleaning! OMG! The one best thing about Hotel Mozart was it is centrally located to everything. Price was okay for the location, but not for amenities. Also, owner is super friendly. Next time, we'll book a 4-star hotel down the street.
Stayed 5 nights in Jun 2024

2/10 Terrible

Mark

Stayed 2 nights in Jun 2024

4/10 Poor

Mark

Disliked: Property conditions & facilities, room comfort
Stayed 3 nights in Jun 2024

2/10 Terrible

Robert

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bedbugs
The room had bedbug. We checked out immediately. There was no AC. It was hot.
Stayed 1 night in Jun 2024

4/10 Poor

Verified traveller

Business traveller
Disliked: Room comfort
NO AC. NO AC. NO AC. No even a fan. Horribly hot. Small bathroom and small room. Decent price
Stayed 3 nights in Jun 2024

6/10 Okay

EHSAN

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jun 2024

2/10 Terrible

Florian

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dirtiness and Bed bugs
This stay was my worst experience in a hotel and I've been to many countries. The location was good but it was not clean at all and very noisy at night. I got bitten by so many bed bugs during all night that now my whole body is covered in bites. There are many much better places to stay in Brussels, please read carefully all the bad reviews and run away from this place! Above all DO NOT BOOK IN THIS HOTEL!!!!!
Stayed 1 night in Jun 2024

2/10 Terrible

Integra

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They cover all the tables in bread in the morning and even if you are allergic they refuse to remove it from the table like every surface is covered in huge crossants and bread. They have orange juice on every table too, just sittting out for hours. Very unfriendly staff, very unhygienic, a hazard for food allergies.
Stayed 1 night in Jun 2024

2/10 Terrible

Marianne

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
found another hotel
the room was very dark and did not seem clean, neither did the towels. The room felt damp. the bed and madras seem very old. It was difficult to find the room. I found another hotel. The pictures looked very beautiful, but did not live up to it.
Stayed 1 night in Jun 2024

2/10 Terrible

Ethan

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
DO NOT STAY HERE!!! The hotel itself is cute, and it’s in a good location, but the owner is extremely unprofessional and it is infested with bed bugs. We made the mistake of not checking the reviews beforehand and ended up covered in bites. The owner wears the same dirty bathrobe every day. He claims not to know about the bed bugs but definitely does, and will refuse any request for a refund. TLDR this place is gross, do not give them your business. They do not deserve to be listed on Expedia and I hope they are removed.
Stayed 2 nights in Jun 2024