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NH Brussels Grand Place Arenberg

4-star property
15 Rue D Assaut, Brussels, 09 725 22 184
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3.7 out of 5
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See all 18 ebookers Reviews

"Friendly check-in staff =) " More

By a verified traveller on Mon 05 Dec 2022

Points Of Interest

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Junior Suite (Extra Bed 2 adults + 1 child)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Junior Suite (Extra Bed 3 adults)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Junior Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Superior Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at NH Brussels Grand Place Arenberg. During your stay, you're just a quick walk from La Grand Place. Free WiFi in public areas, a gym and a bar are available.

  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Amenities include free newspapers in reception, a front desk safe and a business centre
  • On-site recreation includes a gym and bicycles to rent
  • Within a 10-minute walk of La Grand Place and Manneken Pis Statue
  • Cats and dogs welcome for a fee

NH Brussels Grand Place Arenberg ratings based on 18 Verified Reviews

Review Summary
3.7 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for NH Brussels Grand Place Arenberg

Everyone (5) Couples (5) Business (1) Family (3) Other (1) Friends (1)
4 out of 5

Posted by on 6 Apr 2024

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Comment from Hotel Management

9 Apr 2024 by Célina - Front Office Team

Dear John, Thank you for this great note you left after your stay at NH Grand Place Arenberg. Hope to welcome you again soon.

4 out of 5

Posted by , from Uxbridge on 22 Feb 2023

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Comment from Hotel Management

18 Mar 2023 by Front Office Team

Dear Thiyagalingam,Thank you for taking the time to rate us. We hope that you enjoyed your stay in our hotel. Kind regards,Juliette Front Office Team

5 out of 5
Friendly check-in staff =)

Posted by on 5 Dec 2022

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Comment from Hotel Management

7 Dec 2022 by Bérénice - Front Office

Dear Michael, We would like to thank you for taking the time to leave a comment about your recent stay with us.We are delighted to read that you had a great stay with us and that you particularly enjoyed our location and friendly staff. We look forward to welcoming you back soon. Best regards,

4 out of 5

Posted by on 19 Nov 2019

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Comment from Hotel Management

20 Nov 2019 by The Quality Team

Thank you very much for sharing your feedback. We are very happy to hear that you had a great stay with us. We hope to welcome you back to our hotel.

2 out of 5
Good location. Walls are very thin and I was woken up early each morning with contacts banging. This persisted all morning due to cleaning or nearby rooms. Staff not very friendly. Room tattered in places. No ventilation in bathroom. Hotel is relatively cheap but would not stay there again.

Posted by on 7 Oct 2019

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Comment from Hotel Management

9 Oct 2019 by Quality team

Dear Guest, thanks for booking with us. We are very sorry to read that your stay was not as you expected and that you had some trouble during the stay. We wish you could advised reception about this directly, we are sure our colleagues would have taken action straight after. We hope you can give a second chance, we will be happy to welcome you back! Regards,

3 out of 5

Building Works

Pros: Room layout
Cons: Better isolation of the building works (enviromental)
Location: Near Paddington and ideal for Heathrow
Hotel rooms were of a good quality, but the hotel was undergoing a large renovation of at least half of the hotel. My room was close to the renovations and smelt sort of like 'wet plaster' and it was quite strong, This unfortunately tarnished my stay - however I'm sure once the renovations are complete (and they are extensive) it will be back to being a high quality hotel.

Posted by , from London on 17 Nov 2017

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Comment from Hotel Management

20 Nov 2017 by Athina

Dear guest, Thank you for your comment. I think you wrote your comment in the wrong hotel as we are not under renovation right now. We are the NH Grand Place Arenberg. Have a lovely day.

5 out of 5

Great location, service and comfort

Great place to stay while in Brussels. We were here for 2 nights and had a comfortable stay. This hotel is very close to Grand Place and Brussels central station. The room was extremely comfortable with good mattress, shower and a balcony. We loved it was very quite any time of the day. Highly recommended!!

Posted by on 4 May 2015

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3 out of 5
Die Unterkunft liegt wenige Hundert Meter von der Central Station entfernt. Ist also auch mit Gepäck problemlos zu Fuss erreichbar. Die gebuchte Junior Suite war etwas enttäuschend. Hauptkritikpunkt war ein Fenster, das nicht korrekt geschlossen werden konnte. Es wurde ein Reparaturversuch unternommen, der allerdings nur bedingt erfolgreich war. Der Strassenlärm, der so ins Zimmer drang, war beachtlich. Das fleckige, zerrissene Sofa gehört auf den Sperrmüll aber nicht in ein Hotel.

Posted by on 2 Nov 2022

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Comment from Hotel Management

3 Nov 2022 by Front Office Team

Dear Markus;Thank you for choosing NH Grand Place Arenberg and for sharing your feedback with us. We are glad to read that you appreciated the location of our hotel. Anyway, we are sorry that our room didn't live up to your expectations.We are going to inform our quality management about the topics you mentioned, in this way we are able to improve ourselves.Best regards

4 out of 5
Personnel accueillant et serviable. Salle de bain un peu vétuste.

Posted by on 23 May 2022

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Comment from Hotel Management

11 Jun 2022 by Front Desk NH Arenberg Grand Place

Dear Pascal, Thank you so much for your kind review and helpful feedback. Hoping to see you in Brussels soon. Kind Regards

4 out of 5
situation de l hotel en plein centre, chambre tres confortable , belle salle de bains et wc séparé ! petit déjeuner de qualité et copieux malgré les contraintes du covid accueil agréable et efficace parking possible mais couteux

Posted by on 22 Jul 2020

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Comment from Hotel Management

23 Jul 2020 by The Quality Team

Cher/Chère JC, merci beaucoup pour partager votre commentaire sur Expedia à la suite de votre séjour chez NH Grand Place Arenberg! Nous sommes heureux de lire que votre séjour étit exceptionel! Nous ésperons vous revoir bientôt! Bien cordialement!

About the NH Brussels Grand Place Arenberg

Location 15 Rue D Assaut, Brussels, 1000

Property Features

Public spaces have free WiFi. A business centre and 3 meeting rooms are available. You can enjoy a drink at the bar/lounge. A fitness centre, a vending machine, and complimentary newspapers in the lobby are also featured at NH Brussels Grand Place Arenberg. Parking is available for a fee. Smoking is allowed in designated areas at this 4-star Brussels hotel.

  • 1 building
  • 155 guestrooms or units
  • 7 levels
  • Charging station for electric cars
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Newspapers in lobby (free)
  • Smoking in designated areas
  • Water dispenser
  • Bar or lounge

Family Friendly Amenities

  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi , Wireless internet access

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Train station: Brussels-Congress Station (0.9 km / 0.6 mi)
  • Metro station: De Brouckere Station (0.5 km / 0.3 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

NH Brussels Grand Place Arenberg offers 155 accommodations with a safe and coffee/tea makers. A pillow menu is available. Flat-screen televisions are featured in guestrooms. Bathrooms include baths or showers with a deep soaking bath and a rainfall showerhead, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

  • Deep-soaking bath
  • In-room dining (limited hours)
  • Flat-screen television
  • Coffee maker
  • Pillow options
  • Bath or shower
  • Rainfall showerhead
  • Cots (free)
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Desk
  • Sound-insulated rooms
  • Ensuite bathroom
  • Change of towels (on request)
  • Change of bedsheets (on request)

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 7 AM to 10 AM.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Bicycle rentals on site
  • Health or beauty spa nearby

Hotel Policies

Check-in

  • Check-in time ends at midnight
  • Check-in time starts at 3:00 PM

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Pet Policy

  • Pets: EUR 25 per accommodation, per night
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 55 lb per pet) Service animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)

This property accepts credit cards and cash

This property reserves the right to pre-authorise the guest's credit card prior to arrival.

Cashless transactions are available

Noise-free guestrooms cannot be guaranteed

Safety features at this property include a fire extinguisher and a first aid kit

This property affirms that it follows the cleaning and disinfection practices of Feel Safe at NH (NH Hotels)

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates). This property accepts Visa, Mastercard, American Express, Diners Club, JCB International and cash. This property reserves the right to pre-authorise the guest's credit card prior to arrival. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Feel Safe at NH (NH Hotels) guidelines.

  • Humane animal treatment
  • Sustainability/community reinvestment (10% revenue or more)
  • Guest education on local ecosystems and culture
  • Property follows sanitisation practices of COVID-19 Guidelines (WHO)
  • Credit card pre-authorization
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Water dispenser use by guests actively encouraged
  • Debit cards not accepted
  • Staffed front desk
  • Smoke detector
  • Please note, some room types at this property are not available when booking a stay with children.
  • Noise-free rooms not guaranteed
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Guest accommodation is not sealed after cleaning
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Reservation is not required for facilities on-site
  • Property is cleaned with disinfectant
  • Staff does not wear personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are not in place
  • Property follows a brand or regulatory agency's sanitisation guidelines Feel Safe at NH (NH Hotels)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • Online penalty collection
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 4.24 per room, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 13 to 32 per person
  • Self-parking fee: EUR 24 per day
  • Pet fee: EUR 25 per accommodation, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Arenberg Hotel
  • NH Grand Place Arenberg
  • NH Grand Place Arenberg Hotel
  • NH Brussels Grand Place Arenberg Hotel
  • NH Brussels Grand Place Arenberg
  • Nh Grand Place Arenberg Hotel Brussels
  • Arenberg
  • Nh Brussels Arenberg Brussels
  • NH Brussels Grand Place Arenberg Hotel
  • NH Brussels Grand Place Arenberg Brussels
  • NH Brussels Grand Place Arenberg Hotel Brussels
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.