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Novotel Brussels Airport

3.0 star property

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Photo gallery for Novotel Brussels Airport

Exterior
Lobby sitting area
Terrace/patio
Superior Room, Multiple Beds (Premium) | Minibar, in-room safe, desk, laptop workspace
Sports facility

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Room service
  • 24/7 front desk
  • Gym
  • Bar

Explore the area

Map
Da vinci laan 25, Bedrijvenzone Diegem-Vuurberg, Machelen, Flemish Brabant, 1831
  • NATO Headquarters
    ‪5 min drive‬
  • Cliniques Universitaires Saint-Luc
    ‪7 min drive‬
  • Woluwe Shopping Centre
    ‪8 min drive‬
  • Brussels (BRU-Brussels - National)
    ‪4 min drive‬

Room options

View all photos for Superior Room, 1 Double Bed

Minibar, in-room safe, desk, laptop workspace

Superior Room, 1 Double Bed

  • 25 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, 1 Double Bed (Premium)

Superior Room, 1 Double Bed (Premium) | Minibar, in-room safe, desk, laptop workspace

Superior Room, 1 Double Bed (Premium)

  • 25 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, Multiple Beds (Premium)

Superior Room, Multiple Beds (Premium) | Minibar, in-room safe, desk, laptop workspace

Superior Room, Multiple Beds (Premium)

  • 25 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Double Sofa Beds

View all photos for Superior Room, 1 Double Bed with Sofa bed

Superior Room, 1 Double Bed with Sofa bed | Minibar, in-room safe, desk, laptop workspace

Superior Room, 1 Double Bed with Sofa bed

  • 25 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

Similar properties

Room

NH Brussels Airport

  • Spa
  • Free airport shuttle
  • Pet-friendly
  • Free WiFi
4.5 out of 5, Wonderful, (600)
The price is €82
for 1 room
includes taxes & fees
8 Mar - 9 Mar
NH Brussels Airport

About this property

Novotel Brussels Airport

Family-friendly hotel connected to the convention centre in Diegem with free airport shuttle
Along with a restaurant, this smoke-free hotel has a fitness centre and a bar/lounge. Free WiFi in public areas and a free airport shuttle are also provided. Other amenities include a coffee shop/cafe, 24-hour room service and a business centre. Housekeeping is available on request.
Novotel Brussels Airport offers 209 accommodations with minibars and a safe. LCD televisions come with satellite channels. Bathrooms include a separate bath and shower and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and blackout curtains. An iron/ironing board, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Novotel Brussels Airport. During your stay, you'll be connected to the convention centre and close to Brabantse Golf. You'll find features such as free WiFi in public areas and a free round-trip airport shuttle, plus a restaurant. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • On-site recreation includes a gym and a playground
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Just a 5-minute drive from NATO Headquarters and 7 minutes from Brabantse Golf
  • Free airport shuttle service
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. A business centre and meeting rooms are available.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 4358 square feet (405 square metres) and includes conference space. A fitness centre, a terrace, and a vending machine are also featured at the family-friendly Novotel Brussels Airport. A roundtrip airport shuttle is free at scheduled times. Parking is available for a fee.

This 3-star Machelen hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:00 AM to 10:00 AM and at the weekend from 6:00 AM to 11:00 AM.
Foodsquare – This brasserie serves breakfast and lunch.
Wurlitzer Bar – This bar only serves light fare. Open daily.
24-hour room service is available.

Languages

Dutch, English, French, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free return airport shuttle from 6:00 AM to 10:30 PM at scheduled times
  • Parking on site (EUR 12 per night)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 6:00 AM to 11:00 AM on weekends; EUR 26 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Foodsquare
  • Wurlitzer Bar

Things to do

  • Arcade/game room
  • Gym
  • Playground

Family friendly

  • Arcade/game room
  • Free cot
  • Laundry facilities
  • Playground
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 4,358 square feet of conference space
  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 20 accessible parking spaces
  • Front entrance ramp
  • Handrails in stairways (120 centimetre high)
  • Lift (90 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (90 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: EUR 15 per pet, per night
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 5.49 per room, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 26 per person
  • Self-parking fee: EUR 12 per night
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 2 children aged 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Hotelstars Union assigns an official star rating for properties in Belgium. This property is rated 3 stars.

Property is also known as

Brussels Airport Novotel
Novotel Brussels Airport
Novotel Hotel Brussels Airport
Novotel Brussels Airport Hotel
Novotel Brussels Airport Hotel
Novotel Brussels Airport Machelen
Novotel Brussels Airport Hotel Machelen

Novotel Brussels Airport Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 513 out of 1006 reviews
Rating 8 - Good. 322 out of 1006 reviews
Rating 6 - Okay. 102 out of 1006 reviews
Rating 4 - Poor. 40 out of 1006 reviews
Rating 2 - Terrible. 29 out of 1006 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Teresa, Austin

Liked: Cleanliness, staff & service, property conditions & facilities
Low cost modern hotel with comfy beds; comfortable shuttle to the airport at scheduled hours; longer hours in summer than fall/winter.
Stayed 1 night in Nov 2024

10/10 Excellent

Remi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and comfy hotel. The last shuttle from the airport is around 10:30PM, so if you arrive later, you are on the hook for a taxi (about 20 euros for just a 5 min ride).
Stayed 1 night in Nov 2024

6/10 Okay

Håkan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Gary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy in and easy out Airport location.....with a welcomed shuttle service
Stayed 1 night in Nov 2024

10/10 Excellent

Teresa Jimena

Travelled with family
Liked: Cleanliness, staff & service, amenities
El shuttle que ofrecen no estaciona en un área de fácil acceso para los pasajeros con equipaje, se tiene que caminar al otro lado de la calle y el hotel no ofrece ayuda para trasladar el equipaje ni al área de shuttle ni a las habitaciones. Deben indicar que no tienen estas facilidades.
Stayed 1 night in Oct 2024

8/10 Good

keith

Convenient and the staff is nice.
Stayed 5 nights in Jul 2024

6/10 Okay

Alastair

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Below average, but food was good.
Our stay was one night. The food and service in the restaurant was good. The room was dated and dirty, but luckily the bedding was clean. There are some things that are easy to fix. If a chair is that dirty it's better to not have a chair if the hotel chain cannot afford new ones (see attached photo). The "Art" on the wall is also not necessary... Maybe no art is better than some art. The bed wasn't very comfy but there was no noise so we did manage to get a sleep. €120 is very expensive for what we slept in.
Stayed 1 night in Oct 2024

10/10 Excellent

Martine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 1 night in Oct 2024

8/10 Good

Kristine, Port Hope

Liked: Cleanliness, property conditions & facilities
Clean quiet and convenient to airport
Stayed 1 night in Oct 2024

10/10 Excellent

Greg G

Liked: Cleanliness, staff & service, property conditions & facilities
Works well for an early flight
Check in was easy. Staff were friendly. The room (perhaps got the hotel.com special?) was clean but small and had a very strange layout - not like other Novotel I’ve stayed in. The restaurant was good but very busy and seemed understaffed. All in, with the free shuttle the hotel works very well for an early flight. I would stay here again.
Stayed 1 night in Oct 2024

10/10 Excellent

Janet

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel with shuttle service to/from the airport. Nice quiet room with a comfy bed and clean bathroom. Restaurant on site.
Stayed 1 night in Oct 2024

10/10 Excellent

PETER

Stayed 2 nights in Sep 2024

8/10 Good

Gerald

Restaurant on site not open until 530
Stayed 1 night in Oct 2024

6/10 Okay

Natalia

Liked: Cleanliness, staff & service
Very old fashion hotel. Restaurant and shutter is the only convenient. It needs renovation.
Stayed 1 night in Oct 2024

10/10 Excellent

meihua

Stayed 1 night in Sep 2024

8/10 Good

Robert

Liked: Amenities, property conditions & facilities
Fine stay. b.
Stayed 1 night in Oct 2024

10/10 Excellent

linda

Travelled with group
Excellent
Stayed 1 night in Oct 2024

8/10 Good

Gabriella

Liked: Cleanliness, staff & service, property conditions & facilities
Close to airport. Shuttle service. Nice rooms. Nice staff
Stayed 1 night in Oct 2024

8/10 Good

Tony

Liked: Staff & service
Stayed 1 night in Oct 2024

6/10 Okay

Aaron

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Only option for food was a buffer at 33 euros. The bus arrangement is not great. I'd probably prefer to pay more and stay at a hotel closer to airport with an actu6 choice of food. It unreasonable to get a bid to this hotel to find there are no options other than 33 euros buffet.
Stayed 1 night in Oct 2024

8/10 Good

sabine

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Rajesh

Business traveller
Stayed 1 night in Oct 2024

10/10 Excellent

Bozena

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was great. Dinner was good. 6pm opening for dinner is a little late, but it was a pleasant stay.
Stayed 1 night in Sep 2024

10/10 Excellent

Anjana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Loved the facilities at the Hotel. The staff were quite friendly and responsive to our queries. The place was super quiet even though we were right next to the airport. The breakfast buffet was really good, with a good selection available. We made the smart choice of including breakfast when we made the reservation, otherwise playing something like 24 Euros per person for breakfast might be a bit too expensive for some. The hotel airport shuttle was super convenient to get to the airport on time.
Stayed 4 nights in Sep 2024

10/10 Excellent

Felix

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024