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Novotel Brussels Airport

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Novotel Brussels Airport

Property amenity
Front of property
Sports facility
Superior Room, Multiple Beds (Premium) | Minibar, in-room safe, desk, laptop workspace
Reception

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Free airport shuttle
  • Breakfast available
  • Bar
    Bar
  • Gym
    Gym
  • Room service
    Room service
  • Parking available
    Parking available

Explore the area

Map
Da vinci laan 25, Bedrijvenzone Diegem-Vuurberg, Machelen, Flemish Brabant, 1831
  • NATO Headquarters
    5 min drive
  • Cliniques Universitaires Saint-Luc
    7 min drive
  • Woluwe Shopping Centre
    8 min drive
  • Brussels (BRU-Brussels - National)
    4 min drive

Room options

View all photos for Superior Room, 1 Double Bed

Minibar, in-room safe, desk, laptop workspace

Superior Room, 1 Double Bed

  • 25 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, 1 Double Bed (Premium)

Superior Room, 1 Double Bed (Premium) | Minibar, in-room safe, desk, laptop workspace

Superior Room, 1 Double Bed (Premium)

  • 25 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, Multiple Beds (Premium)

Superior Room, Multiple Beds (Premium) | Minibar, in-room safe, desk, laptop workspace

Superior Room, Multiple Beds (Premium)

  • 25 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Double Sofa Beds

View all photos for Superior Room, 1 Double Bed with Sofa bed

Superior Room, 1 Double Bed with Sofa bed | Minibar, in-room safe, desk, laptop workspace

Superior Room, 1 Double Bed with Sofa bed

  • 25 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

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About this property

Novotel Brussels Airport

Family-friendly hotel connected to the convention centre in Diegem with free airport shuttle
Along with a restaurant, this smoke-free hotel has a fitness centre and a bar/lounge. Free WiFi in public areas and a free airport shuttle are also provided. Other amenities include a coffee shop/cafe, 24-hour room service and a business centre. Housekeeping is available on request.
Novotel Brussels Airport offers 209 accommodations with minibars and a safe. LCD televisions come with satellite channels. Bathrooms include a separate bath and shower and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and blackout curtains. An iron/ironing board, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Novotel Brussels Airport. During your stay, you'll be connected to the convention centre and close to Brabantse Golf. You'll find features such as free WiFi in public areas and a free round-trip airport shuttle, plus a restaurant. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • On-site recreation includes a gym and a playground
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Just a 5-minute drive from NATO Headquarters and 7 minutes from Brabantse Golf
  • Free airport shuttle service
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. A business centre and meeting rooms are available.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 4358 square feet (405 square metres) and includes conference space. A fitness centre, a terrace, and a vending machine are also featured at the family-friendly Novotel Brussels Airport. A roundtrip airport shuttle is free at scheduled times. Parking is available for a fee.

This 3-star Machelen hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:00 AM to 10:00 AM and at the weekend from 6:00 AM to 11:00 AM.
Foodsquare – This brasserie serves breakfast and lunch.
Wurlitzer Bar – This bar only serves light fare. Open daily.
24-hour room service is available.

Languages

Dutch, English, French, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free return airport shuttle from 6:00 AM to 10:30 PM at scheduled times
  • Parking on site (EUR 12 per night)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 6:00 AM to 11:00 AM on weekends; EUR 26 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Foodsquare
  • Wurlitzer Bar

Family friendly

  • Arcade/game room
  • Free cot
  • Laundry facilities
  • Playground
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 4,358 square feet of conference space
  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 20 accessible parking spaces
  • Front entrance ramp
  • Handrails in stairways (120 centimetre high)
  • Lift (90 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (90 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 5 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1972
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: EUR 15 per pet, per night
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 5.49 per room, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 26 per person
  • Self-parking fee: EUR 12 per night
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • Up to 2 children aged 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Hotelstars Union assigns an official star rating for properties in Belgium. This property is rated 3 stars.

Property is also known as

Brussels Airport Novotel
Novotel Brussels Airport
Novotel Hotel Brussels Airport
Novotel Brussels Airport Hotel
Novotel Brussels Airport Hotel
Novotel Brussels Airport Machelen
Novotel Brussels Airport Hotel Machelen

Novotel Brussels Airport Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 502 out of 1002 reviews" "
Rating 8 - Good. 332 out of 1002 reviews" "
Rating 6 - Okay. 98 out of 1002 reviews" "
Rating 4 - Poor. 40 out of 1002 reviews" "
Rating 2 - Terrible. 30 out of 1002 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

David

Stayed 1 night in Aug 2024

10/10 Excellent

Gordon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice airport hotel. Clean, efficient, and nice staff
Stayed 1 night in Aug 2024

10/10 Excellent

ARTURO, SUNNY ISLES BEACH

Liked: Cleanliness, amenities
Great location and value for being close to airport and transportation
Stayed 2 nights in Aug 2024

8/10 Good

GEORGE, Fairfax

Liked: Cleanliness, staff & service, property conditions & facilities
I liked the hotel.
Stayed 1 night in Aug 2024

8/10 Good

Kaylin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was an airport hotel. I liked the free water bottle in the room & was happy it had air conditioning.
Stayed 1 night in Aug 2024

10/10 Excellent

Rochell, MARSHALL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access to transportation and airport
Stayed 1 night in May 2024

10/10 Excellent

Sabrina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
shuttle was very convenient, and the AC was great during this heat wave
Stayed 1 night in Aug 2024

10/10 Excellent

Ghassan

Liked: Cleanliness, amenities, property conditions & facilities
All was very good
Stayed 1 night in Aug 2024

4/10 Poor

Manon

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
No air conditioning
The room was excessively warm. We set the air conditioning to 19 degrees but it never cooled down. Eventhough the bed was comfortable, the heat made it hard to have a night sleep.
Stayed 1 night in Aug 2024

10/10 Excellent

Francesco

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente atención
Stayed 1 night in Jun 2024

10/10 Excellent

Jessica, Geilenkirchen

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy shuttle service to and from airport. Really good dinner options.
Stayed 1 night in Aug 2024

10/10 Excellent

Roger

Liked: Cleanliness, staff & service, property conditions & facilities
It's close to Airport
Stayed 1 night in Aug 2024

10/10 Excellent

Melody A

Liked: Cleanliness, staff & service, property conditions & facilities
The stay was great, the lighting system was strange
Stayed 7 nights in Aug 2024

10/10 Excellent

David

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

6/10 Okay

Michael

Liked: Cleanliness
Free shuttle from airport made convenient, albeit doesn’t operate after 2359 so if your plane is delayed then you’ll need a taxi. Buffet breakfast had a decent selection, but it costs extra so check if included in price. Very quiet hotel inside and outside too. A bit more expensive that other brands, for room only or with breakfast, but good night sleep with all the facilities you need and would expect.
Stayed 1 night in Aug 2024

10/10 Excellent

DAVID

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable & quiet stay close to airport.
Very quiet location, only 5 minutes from airport on free shuttle bus.
Stayed 1 night in Aug 2024

8/10 Good

Ciprian

Travelled with family
Stayed 1 night in Aug 2024

10/10 Excellent

Jessica, Geilenkirchen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great shuttle service and really good food
Stayed 1 night in Aug 2024

10/10 Excellent

Andree

Stayed 4 nights in Jul 2024

10/10 Excellent

Joey

Travelled with family
Stayed 2 nights in Aug 2024

10/10 Excellent

Tony

Stayed 1 night in Jul 2024

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

8/10 Good

Frédérick

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Anne Marthe

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good hotel near airport
Friendly staff, clean and comfortable rooms, good amenities, VERY close to Brussels airport, OK pricing (for the area, it's comparable to other hotels, though for the type of hotel it is, the price could be more affordable)
Stayed 1 night in Jul 2024

10/10 Excellent

Pandora

Stayed 1 night in Jul 2024