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Novotel Brussels City Centre

4.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Novotel Brussels City Centre

Exterior
Point of interest
Lobby sitting area
Lobby
Meeting facility

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Bar
  • Pet-friendly
  • Room service

Explore the area

Map
Rue De La Vierge Noire 32, Brussels, 1000
  • St. Catherine's Square
    1 min walk
  • Brussels Christmas Market
    3 min walk
  • Brussels Stock Exchange
    4 min walk
  • Brussels (BRU-Brussels - National)
    39 min drive

Room options

View all photos for Family Suite, 2 Queen Beds

Hypo-allergenic bedding, free minibar items, in-room safe, desk

Family Suite, 2 Queen Beds

  • 29 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Family Room (Superior 1 double bed and 2 sofa beds)

Family Room (Superior 1 double bed and 2 sofa beds) | Hypo-allergenic bedding, free minibar items, in-room safe, desk

Family Room (Superior 1 double bed and 2 sofa beds)

  • 29 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Double Sofa Beds

View all photos for Family Room (Standard 1 double bed and 2 sofa beds)

Hypo-allergenic bedding, free minibar items, in-room safe, desk

Family Room (Standard 1 double bed and 2 sofa beds)

  • City view
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

View all photos for Standard Room, 1 Double Bed

Standard Room, 1 Double Bed | Street view

Standard Room, 1 Double Bed

  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Room, 1 Double Bed

Executive Room, 1 Double Bed | Hypo-allergenic bedding, free minibar items, in-room safe, desk

Executive Room, 1 Double Bed

  • 33 sq m
  • Sleeps 2
  • 1 Double Bed

Similar properties

Reception

Novotel Brussels off Grand'Place

Pet-friendly
Free WiFi
Restaurant
Air conditioning
4.4 out of 5, Excellent, (1001)
The price is €276
for 1 night
includes taxes & fees
1 Jan - 2 Jan
Novotel Brussels off Grand'Place

About this property

Novotel Brussels City Centre

Eco-certified Brussels hotel in Lower Town with a fitness centre
Along with an indoor pool, this smoke-free hotel has a restaurant and a fitness centre. WiFi in public areas is free. Other amenities include a bar/lounge, 24-hour room service and concierge services. Housekeeping is available on request.
Novotel Brussels City Centre offers 217 air-conditioned accommodations with minibars (stocked with some free items) and laptop-compatible safes. 80-cm flat-screen televisions come with cable channels. Bathrooms include baths or showers with a deep soaking bath and a rainfall showerhead, complimentary toiletries and hairdryers.

This Brussels hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a fitness centre.

Children aged under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision.

Our customers tell us they can't get enough of Novotel Brussels City Centre's great location. During your stay, you're just a quick walk from La Grand Place. Free WiFi in public areas, an indoor pool and a restaurant are available.
  • Free WiFi
  • Enjoy a bite to eat at GourmetBar, a brasserie that serves Belgian cuisine
  • Continental breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • Guests have great things to say about the location and the clean guestrooms
  • Steps from St. Catherine's Square and Tour Noire
  • Pets welcome for a fee
Novotel Brussels City Centre offers its guests an indoor pool and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

There are 6 meeting rooms available. A terrace, a vending machine, and multilingual staff are also featured at the eco-certified Novotel Brussels City Centre.

This 4-star Brussels hotel is smoke free.

For a fee, guests can enjoy continental breakfast on weekdays from 6:30 AM to 10:00 AM and at the weekend from 6:30 AM to 11:00 AM.
GourmetBar – This brasserie specialises in Belgian cuisine and serves breakfast, lunch, dinner and light fare. Guests can enjoy drinks at the bar. A children's menu is available.
24-hour room service is available.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

Dutch, English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (EUR 25 per day)

Food and drink

  • Continental breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 11:00 AM on weekends; EUR 26 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • GourmetBar

Family friendly

  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 6 meeting rooms
  • Computer station

Outdoors

  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (90 centimetre wide door)
  • Stair-free path to entrance
  • Thin carpet in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (78 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 100% renewable energy
  • 7 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1999
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub or rainfall showerhead
  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 80-cm flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Free minibar (limited items)

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: EUR 99
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: EUR 15 per pet, per night
  • Maximum 2 pets
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 15 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 4.24 per room, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately EUR 26 per person
  • Nearby parking fee: EUR 25 per day (33 ft away)
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees
  • Late check-out fee: EUR 99 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards and cash
Cashless transactions are available
This property uses a grey water recycling system and eco-friendly cleaning products
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Front desk staff will greet guests on arrival.

We should mention

  • Pool access available from 6:00 AM to 10:00 PM
  • Up to 2 children aged 15 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Hotelstars Union assigns an official star rating for properties in Belgium. This property is rated 4 stars.

Property is also known as

Novotel Brussels Centre
Novotel Brussels Centre Tour Noire
Novotel Tour Noire
Novotel Tour Noire Hotel
Novotel Tour Noire Hotel Brussels Centre
Novotel Brussels Centre Tour Noire Hotel
Brussels Novotel
Novotel Brussels Centre Hotel Brussels
Novotel Brussels City Centre Hotel
Novotel Brussels City Brussels
Novotel Brussels City Centre Hotel
Novotel Brussels City Centre Brussels
Novotel Brussels City Centre Hotel Brussels

Novotel Brussels City Centre Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 557 out of 1002 reviews" "
Rating 8 - Good. 329 out of 1002 reviews" "
Rating 6 - Okay. 74 out of 1002 reviews" "
Rating 4 - Poor. 23 out of 1002 reviews" "
Rating 2 - Terrible. 19 out of 1002 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Scarlett, FUQUAY VARINA

Liked: Cleanliness
Stayed 1 night in Sep 2024

8/10 Good

Paul

Travelled with family
Liked: Cleanliness, staff & service, amenities
Good central location. Overpriced breakfast for quality (I'd advise going to one of the many places nearby) Squeaky beds, stuffy room. Lack of instructions for using shower, pull out beds, details on swimming pool use etc.
Stayed 3 nights in Sep 2024

10/10 Excellent

Stewart

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great central location which is just slightly out of the noisy areas. But perfectly walkable to join in with the noise if you wish! Beds are comfortable, extra pillows are provided by default. Spacious rooms. Hotel provided useful recommendations to visit during our stay and we almost exclusively used the list!
Stayed 3 nights in Sep 2024

10/10 Excellent

Hooi pheng

Stayed 1 night in Sep 2024

10/10 Excellent

Javed

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient location for everything.
Stayed 3 nights in Sep 2024

10/10 Excellent

Jessica

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

2/10 Terrible

Romel

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nothing special and staff are unfriendly!
Stayed 1 night in Jun 2024

10/10 Excellent

Megan Katie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well positioned hotel with great facilities. Spacious and clean room.
Stayed 3 nights in Sep 2024

10/10 Excellent

Trisha

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was an AWESOME hotel! The staff were super helpful. The room was huge, the shower was awesome and it had a pool!!!! Everything was walkable. The price was perfect and we wish we could have stayed here longer.
Stayed 3 nights in Aug 2024

10/10 Excellent

Na

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, spacious, convenient location and reasonably priced. I highly recommend it!
Stayed 2 nights in Sep 2024

8/10 Good

Ogechi

Stayed 3 nights in Aug 2024

8/10 Good

Patrick

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super friendly staffs they helped us get around and stored our backs to kill some time before our flight to Milan. I recommend.
Stayed 1 night in Sep 2024

10/10 Excellent

Nick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Aug 2024

8/10 Good

Xing

Liked: Cleanliness, staff & service, property conditions & facilities
Location is perfect. Breakfast is ok. Staff are friendly. The bed mattress needs to be replaced.
Stayed 3 nights in Aug 2024

10/10 Excellent

JEREMY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Aug 2024

10/10 Excellent

Mustafa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very good for the family
Stayed 1 night in Aug 2024

6/10 Okay

Rakesh

Travelled with family
The breakfast was basic as provided by most hotels. There was nothing great about it. The swimming pool was very small. Building work around the area. The staff service was average. It fits a 3 star hotel. However, it is quite central, easy to travel around, close to a lot of amenities, well placed in the region. Whatever the hotel could not provide, you get within 100 metres.
Stayed 4 nights in Aug 2024

4/10 Poor

Sukvinder K

Travelled with family and small children
Disliked: Staff & service, property conditions & facilities
Staff at reception when we checked in were not helpful. Rude and abrupt
Stayed 2 nights in Aug 2024

6/10 Okay

mark

Travelled with family
Liked: Cleanliness, amenities
Hotel was clean and up to date. The area around the hotel was dirty, unsafe, homeless people, beggars and people smoking weed.
Stayed 5 nights in Aug 2024

8/10 Good

Eyong

Travelled with family
Liked: Cleanliness, staff & service
The property was close to transport and walkable to main attractions. A bigger fridge would be useful in a family room.
Stayed 3 nights in Aug 2024

10/10 Excellent

Vikram

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an amazing time at Novotel Brussels City Centre. The staff were so helpful, particularly Awa, who went out of her way to help us with lots of help and advice! The pool was small but a good size for the kids and the gym was sufficient, although could have done with a water dispenser. Breakfast had good options and the hotel is excellently located!
Stayed 3 nights in Aug 2024

10/10 Excellent

Eden

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed our stay here, the staff was very helpful and the facilities were great.
Stayed 1 night in Aug 2024

10/10 Excellent

Krista

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel, lovely location.
Stayed 3 nights in Aug 2024

10/10 Excellent

Doug

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Novotel was in a great location and the pool and gym were great. The room was very clean but the toilet and sink were in different rooms, overall this hotel was very convenient and felt clean and cozy.
Stayed 2 nights in Aug 2024

10/10 Excellent

DEVIN R

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great place for a family to explore!
Stayed 2 nights in Aug 2024