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pentahotel Brussels Airport

3.0 star property

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Photo gallery for pentahotel Brussels Airport

Exterior
Lobby lounge
Terrace/patio
Arcade
penta Standard Room | Premium bedding, individually decorated, individually furnished, desk

Reviews

7.6 out of 10
Good

Popular amenities

  • Room service
  • 24/7 front desk
  • Gym
  • Bar
  • Parking available

Explore the area

Map
Berkenlaan 5, Diegem, Machelen, 1831
  • NATO Headquarters
    ‪4 min drive‬
  • Atomium
    ‪15 min drive‬
  • La Grand Place
    ‪17 min drive‬
  • Brussels (BRU-Brussels - National)
    ‪5 min drive‬

Room options

View all photos for penta Single Room

Premium bedding, individually decorated, individually furnished, desk

penta Single Room

  • 15 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for penta Plus Room

penta Plus Room | Premium bedding, individually decorated, individually furnished, desk

penta Plus Room

  • 17 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for penta Standard Room

penta Standard Room | Premium bedding, individually decorated, individually furnished, desk

penta Standard Room

  • 15 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

Similar properties

Double Room | Desk, free WiFi, bed sheets, alarm clocks

ibis budget Brussels Airport

  • Pet-friendly
  • Free WiFi
  • Breakfast available
  • Parking available
3.6 out of 5, Good, (1004)
The price is €62
for 1 room
includes taxes & fees
11 May - 12 May
ibis budget Brussels Airport

About this property

pentahotel Brussels Airport

Hotel in Machelen with 24-hour fitness centre and 24-hour business centre
A restaurant, a 24-hour fitness centre and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a 24-hour business centre, a coffee shop/cafe and self parking. Housekeeping is available on request.
Pentahotel Brussels Airport offers 87 accommodations with complimentary bottles of water and designer toiletries. This individually decorated and furnished accommodation includes desks. Beds feature premium bedding. 38-inch Smart televisions come with cable channels.

Bathrooms include a shower with a rainfall showerhead, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness centre and in-room fitness.
Our customers tell us that they can't get enough of the helpful staff at pentahotel Brussels Airport. During your stay, you'll be within walking distance of NATO Headquarters. Features include free WiFi in public areas, plus a restaurant and a 24-hour gym.
  • Free WiFi
  • Enjoy local and international cuisine while dining at Pentalounge
  • Continental breakfast served daily for a fee
  • Self-parking and extended parking available for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • On-site recreation includes a 24-hour gym
  • Just a 4-minute drive from NATO Headquarters and 15 minutes from European Union Parliament Building
  • Pets welcome for a fee
Pentahotel Brussels Airport offers its guests a 24-hour fitness centre and in-room fitness. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Business amenities include a 24-hour business centre, a meeting room, and coworking spaces. Event space at this hotel measures 3767 square feet (350 square metres) and includes conference space. A vending machine, an arcade/games room, and multilingual staff are also featured at the business-friendly pentahotel Brussels Airport. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3-star Machelen hotel is smoke free.

For a fee, guests can enjoy continental breakfast on weekdays from 6:30 AM to 10:00 AM and at the weekend from 6:30 AM to 10:30 AM.
Pentalounge – This restaurant specialises in local and international cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Pentalounge – On-site lobby lounge. A children's menu is available. Open 24 hours. Open daily.
Room service (during limited hours) is available.
A hosted evening meal is available for a surcharge on Monday, Tuesday, Wednesday and Thursday. Reservations are required.

Languages

Dutch, English, French, German

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Secured parking on site (EUR 19 per night)
  • Secured extended parking on site (EUR 60 per week)
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Continental breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 10:30 AM on weekends; EUR 22 for adults and EUR 11 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Hosted evening meal available on Monday, Tuesday, Wednesday, and Thursday for a fee of EUR 30; reservation required

Restaurants on site

  • Pentalounge
  • Pentalounge

Things to do

  • 24-hour gym
  • Arcade/game room
  • TV in common areas

Family friendly

  • Arcade/game room
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • 3,767 square feet of conference space
  • Coworking space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Lift (80 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (140 centimetre high)
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 38-inch smart TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service
  • Meal delivery service

More

  • 3G smartphone data speed
  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Desk
  • Electrical adapters
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • LED lighting
  • Rowing machine
  • Smartphone
  • Soundproofed rooms
  • Stationary bicycle
  • Treadmill
  • Unlimited smartphone data usage
  • Window screens
  • Workout equipment

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: EUR 20 per pet, per night
  • Weight limit: 44 lb per pet
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 5.49 per room, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately EUR 22 for adults and from EUR 11 for children
  • Secured self-parking fee: EUR 19.00 per night
  • Secured extended parking fee: EUR 60 per week
  • Pet fee: EUR 20 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Hosted evening meal: EUR 30

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old.
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
Tax ID - BE0408.083.849
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
On-site parties or group events are strictly prohibited
Long-term renters welcome
This property uses eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
This property has a strict no-smoking policy. Violators will be subject to penalties (EUR 250).

We should mention

  • One child aged 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Hotelstars Union assigns an official star rating for properties in Belgium. This property is rated 3 stars.

Property is also known as

pentahotel Brussels Airport
pentahotel Hotel Brussels Airport
pentahotel Brussels Airport Hotel
Pentahotel Brussels Machelen
pentahotel Brussels Airport Hotel
pentahotel Brussels Airport Machelen
pentahotel Brussels Airport Hotel Machelen

pentahotel Brussels Airport Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 213 out of 702 reviews
Rating 8 - Good. 258 out of 702 reviews
Rating 6 - Okay. 124 out of 702 reviews
Rating 4 - Poor. 68 out of 702 reviews
Rating 2 - Terrible. 39 out of 702 reviews

8.2/10

Cleanliness

7.8/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

2/10 Terrible

Rod

Disliked: Cleanliness, staff & service, property conditions & facilities
Disgusting property. The toilet in my room hardly been cleaned and was absolutely disgusting. With a foul smell. Switched to another room wasn’t much better. The carpets are all stained. The comforter had blood stains on it. Horrible.
Stayed 1 night in Jan 2025

10/10 Excellent

Karl

Stayed 1 night in Jan 2025

4/10 Poor

Hindoloh

Stayed 1 night in Dec 2024

10/10 Excellent

Rafal

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

2/10 Terrible

brian

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Disgusted with Hotels.com

For 2 weeks Hotels.com could NOT find my reservation-both on application as well as computer.when I tried to cancel the reservation due to the country security situationHotels showed: "something went wrong our side".unable to continue.SO That cost me the payment refund.AND I NOW NO LONGER USE HOTELS,I USE BOOKING,AND CURRENTLY AM TRAVELLING WITH 11 NIGHTS hotel accomodations .
Stayed 1 night in Dec 2024

2/10 Terrible

Cat

Travelled with group
Liked: Staff & service
Disliked: Cleanliness
Our room was very dirty, the non lobby areas were very shabby with trash and gross carpet, and there were a lot of issues with the bathroom. The floor was wet when we got there, the hair dryer didn’t work, the shower was small and slanted so everything fell off the rack, etc. Since there was no phone in the hotel room I tried to go to the desk but every time there was a huge line of people checking in, so there was no way for me to get help unless I stood there in my pajamas with wet hair. The rooms were also very tiny and they only gave you one pillow per person. I would not recommend this place
Stayed 1 night in Dec 2024

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quite and peaceful area
Stayed 1 night in Nov 2024

10/10 Excellent

Brian

Stayed 3 nights in Nov 2024

10/10 Excellent

Lavinia Cristina

Liked: Cleanliness, staff & service, property conditions & facilities
I enjoy my stay,ferndly peopele. Only with the transportation air Canada changed two time my fly al’t last minute and I will look for refound. Thanks
Stayed 4 nights in Nov 2024

10/10 Excellent

Ali

Liked: Cleanliness
Good hotel
Stayed 1 night in Nov 2024

10/10 Excellent

Yahya

Travelled with family, Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a good stay for one night.
Stayed 1 night in Nov 2024

6/10 Okay

Norman

Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness
Super small room. Hotel is boutique style in decor: some neo metal thing that was a bit weird. Floors were dirty. Paid for breakfast but shouldn’t have as nobody checked to see if we had.
Stayed 1 night in Oct 2024

6/10 Okay

Giuseppe

Business traveller
Liked: Staff & service
Not bad, but not good
Stayed 1 night in Jul 2024

10/10 Excellent

Jithin J

Stayed 1 night in Oct 2024

8/10 Good

Ihor, Brooklyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Some water pipe sounds in the room.
Stayed 3 nights in Oct 2024

10/10 Excellent

Lionel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a perfect stay and staff were very helpful, attentive and friendly
Stayed 4 nights in Oct 2024

10/10 Excellent

Rafal

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

4/10 Poor

Niculae

Travelled with family
Liked: Staff & service, property conditions & facilities
Disliked: Amenities
Expensive parking, 18 euro per night
Stayed 2 nights in Sep 2024

6/10 Okay

Dacka

Travelled with family
Liked: Cleanliness
Stayed 6 nights in Aug 2024

10/10 Excellent

Jess

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very pleasant staff. Organized and make travel a lot easier. They will also arrange for cab pickup which was so helpful. Very attentive and responsive prior to and during your stay. 5 min drive from the airport
Stayed 1 night in Aug 2024

10/10 Excellent

Beatrice

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 4 nights in Aug 2024

10/10 Excellent

J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Obed

Liked: Cleanliness, staff & service, property conditions & facilities
Well maintained, close to the airport ,nice staff
Stayed 1 night in Aug 2024

6/10 Okay

Stephanie

Liked: Staff & service

Good little hotel with great location

Hotel was situated close to the airport paid 15€ for a taxi from the airport room was small but it did us for the 2 nights that we were there for check in was easy and quick air con worked well could do with an extra pillow and blanket in the room more hangers as there was only 2 in the room think the light switches could do with having which light does works for which light The bathroom one of our bulbs weren’t working so it looked darker than what it prob is shower pressure was good and the water temp was good as well telly worked fine and plenty to choose from to watch however there aren’t any restaurants near by the hotel is like on a complex of offices and other hotels breakfast was lovely good choice of cold food cheeses bread croissants tea/coffee staff very friendly and helpfu the hotel is about 10-15 min walk to train station Diegem which will take u to Brussels central Would I stay again yes I would I would have liked to have a safe in the hotel room beds comfy
Stayed 2 nights in Aug 2024

8/10 Good

Ram Sai Amarnath

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel
Stayed 2 nights in Aug 2024