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pentahotel Brussels City Centre

4.5 star property

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Bar (on property)
Lobby
penta Plus Room | Premium bedding, in-room safe, blackout curtains, free WiFi
Bar (on property)
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking available
  • Pet-friendly
  • Bar

Explore the area

Map
Chaussee De Charleroi 38, Brussels, 1060
  • Avenue Louise
    ‪4 min walk‬
  • Royal Palace of Brussels
    ‪4 min drive‬
  • La Grand Place
    ‪6 min drive‬
  • Brussels (BRU-Brussels - National)
    ‪22 min drive‬

Room options

View all photos for penta Plus Room

penta Plus Room | Premium bedding, in-room safe, blackout curtains, free WiFi

penta Plus Room

  • 25 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Penta Junior Suite

Premium bedding, in-room safe, blackout curtains, free WiFi

Penta Junior Suite

  • 35 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for penta Standard Room

Premium bedding, in-room safe, blackout curtains, free WiFi

penta Standard Room

  • 20 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for penta Single Room

Premium bedding, in-room safe, blackout curtains, free WiFi

penta Single Room

  • 20 sq m
  • Sleeps 1
  • 1 Single Bed

Similar properties

Exterior

Citybox Brussels

  • Pet-friendly
  • Free WiFi
  • Business services
  • 24/7 front desk
4.3 out of 5, Excellent, (420)
The price is €109
for 1 room
includes taxes & fees
20 Apr - 21 Apr
Citybox Brussels

About this property

pentahotel Brussels City Centre

Luxury hotel with 24-hour fitness centre and 24-hour front desk
This smoke-free hotel features a restaurant, a 24-hour fitness centre and a bar/lounge. Free WiFi in public areas and a free manager's reception are also provided. Other amenities include a coffee shop/cafe, coffee/tea in a common area and 24-hour room service. Housekeeping is available on request.
Pentahotel Brussels City Centre offers 202 accommodations with laptop-compatible safes and free newspapers. Beds feature premium bedding. Fridges and coffee/tea makers are provided. Bathrooms include a shower with a rainfall showerhead, slippers, designer toiletries and complimentary toiletries.

This Brussels hotel provides complimentary wireless Internet access. 42-inch Smart televisions come with satellite channels. Additionally, rooms include complimentary bottles of water and a hairdryer. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Pentahotel Brussels City Centre's great location gets high marks from our customers. During your stay, you're just a quick walk from Avenue Louise. Features include free WiFi in public areas and a free manager's reception, plus a restaurant. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Enjoy Modern European cuisine while dining at Pentalounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a 24-hour gym and bicycles to rent
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Just a 4-minute walk from Avenue Louise and a 4-minute drive from Royal Palace of Brussels
  • Dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. A free manager's reception is offered daily. A computer station is on site and WiFi is free in public spaces.

Event space at this hotel measures 3261 square feet (303 square metres) and includes conference space. A 24-hour fitness centre, a library, and a vending machine are also featured at the luxury pentahotel Brussels City Centre. Parking is available for a fee.

This Art Deco Brussels hotel is smoke free.

The hotel hosts a free manager's reception daily.
Pentalounge – This restaurant specialises in Modern European cuisine and serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar.
24-hour room service is available.
A hosted evening meal is available for a surcharge daily. Reservations are required.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

Arabic, Dutch, English, French, German, Romanian, Russian, Spanish, Turkish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Secured, covered parking on site (EUR 26 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 10:30 AM on weekends; EUR 29 for adults and EUR 14.50 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Hosted evening meal available daily for a fee of EUR 55; reservation required

Restaurants on site

  • Pentalounge

Things to do

  • 24-hour gym
  • Arcade/game room
  • Bicycle rentals
  • Books
  • Library
  • TV in common areas

Family friendly

  • Arcade/game room
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 3,261 square feet of conference space
  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Lift (89 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch smart TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Freezer
  • Meal delivery service
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Heating (climate-controlled)
  • Laptop-compatible safe
  • LED lighting
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: EUR 20 per pet, per night
  • Only dogs are allowed
  • Weight limit: 44 lb per pet
  • Pets cannot be left unattended
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 3 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for EUR 25.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: EUR 25 per stay
  • A tax is imposed by the city: EUR 4.24 per room, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 29 for adults and from EUR 14.5 for children
  • Covered self-parking fee: EUR 26 per day
  • Pet fee: EUR 20 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 25.0 per night
  • Hosted evening meal: EUR 55

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old.
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
On-site parties or group events are strictly prohibited
Long-term renters welcome
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector and a smoke detector
Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 2 children aged 3 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Mercure Brussels Center Louise
Mercure Brussels Center Louise
Mercure Brussels Center Louise Belgium
Mercure Brussels Center Louise Hotel Saint-Gilles
pentahotel Brussels City Centre Hotel
pentahotel Brussels City Centre
Pentahotel Brussels City Centre Belgium
Pentahotel Brussels City
pentahotel Brussels City Centre Hotel
pentahotel Brussels City Centre Brussels
pentahotel Brussels City Centre Hotel Brussels

pentahotel Brussels City Centre Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 504 out of 1005 reviews
Rating 8 - Good. 329 out of 1005 reviews
Rating 6 - Okay. 102 out of 1005 reviews
Rating 4 - Poor. 40 out of 1005 reviews
Rating 2 - Terrible. 30 out of 1005 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Abhishek

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Great hotel, friendly staff and great location.
Stayed 1 night in Dec 2024

10/10 Excellent

It's a Good Thing

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic accommodation option
Great option for a vibey stay in Brussels.
Stayed 1 night in Nov 2024

10/10 Excellent

It's a Good Thing

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Vibey hotel
Great vibe - fantastic area
Stayed 6 nights in Nov 2024

6/10 Okay

Keira

Travelled with partner
Disliked: Property conditions & facilities
The hotel had lots of cafes and supermarket near it which was great and a 30min walk or tram journey into the centre. The staff were friendly. However, the room was a bit dirty upon arrival and the shower was very cold and there were no spare duvets to use which was annoying and meant for a cold night which was disappointing for the price to pay for our stay.
Stayed 2 nights in Dec 2024

8/10 Good

Christopher

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Pentahotel was really nice, modern and had great facilities. The hotel is on the road and if you have a room that overlooks the road it can be quite noisy with trams, cars and people leaving the bar in the early hours but overall it was a good stay.
Stayed 3 nights in Dec 2024

10/10 Excellent

James

Travelled with family
Liked: Staff & service, room comfort
Great hotel
Great hotel in a good location- close to Ixelles, tram stop, and 30 min walk to Grand Plac. Bed was very comfy, breakfast was excellent, and there's a nice vibe in the hotel reception area with comfy seats and music.
Stayed 2 nights in Dec 2024

8/10 Good

Shahin

Travelled with family, Business traveller, Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Dec 2024

8/10 Good

Madonna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

10/10 Excellent

Hannah

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel and great location for visiting the city, also great bar in the hotel
Stayed 4 nights in Nov 2024

8/10 Good

Alicia, Hounslow

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In all we had a great stay. The only negative was the limited dining options and slow service. The location is perfect as the transport links are great and it’s also in walking distance to a number of areas. Whilst it wasn’t a problem for us, 4 coat hangers really aren’t enough for 2 people. We would certainly stay again if we return to Brussels.
Stayed 4 nights in Nov 2024

10/10 Excellent

It's a Good Thing

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Vibes
Great hotel. Really great vibe in the integrated lounge/bar reception area. Rooms are generally very good - avoid small single rooms if you can.
Stayed 7 nights in Nov 2024

10/10 Excellent

Pat

Travelled with partner
Liked: Amenities, property conditions & facilities
Highly recommend. Great breakfast comfortable and welcoming common areas. Perfect location for walking and exploring historic Brussels
Stayed 3 nights in Nov 2024

10/10 Excellent

Soumiya

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing customer service and friendly staff
Stayed 1 night in Nov 2024

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Brilliant
Hotel was great. Pleasure to stay in. Staff brilliant if I’m coming back would stay again. Bar on site. Good food too.
Stayed 1 night in Nov 2024

10/10 Excellent

Byeongchul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Alberto

Stayed 2 nights in Oct 2024

6/10 Okay

Alex

Business traveller
Liked: Cleanliness
It was fine.
Stayed 2 nights in Nov 2024

10/10 Excellent

Oscar

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Oct 2024

10/10 Excellent

Faek, Brooklyn

Liked: Cleanliness
Excellent hotel. Room is spacious and clean. I highly recomend it
Stayed 1 night in Nov 2024

10/10 Excellent

STANLY

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

8/10 Good

Shado Junior

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

6/10 Okay

Manaf, Halifax

Business traveller
Liked: Cleanliness, staff & service, amenities
The restaurant and the guest relation at the bar. little different
Stayed 1 night in Sep 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Wonderful staff. Lack of hot water utter sadness.
Originally we were given a room immediately outside the elevators. We requested a change since we are both light sleepers and were giving a room on a higher floor and as far from the elevators as possible. The room also had a king bed and was much bigger. Wild that the same room types are so varied. Check-in or anything at the reception/bar was soooo slow. But the staff were above and beyond nice and helpful. The hot water was not working the second night - absolute disappointment while sick and freezing. TERRIBLE. Disappointment for such a nice hotel to be a let down in this way. The restaurant and bar were a great spot to hang out. The food was inedible though. The Korean chicken bites were rubbery and pink inside - did not eat. Drinks were great and well priced.
Stayed 3 nights in Oct 2024

10/10 Excellent

Peter, St Albert

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel. Good restaurant food and wonderful staff.
Stayed 2 nights in Oct 2024