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4.3 out of 5

"Acceptable and recommendable. I recommended it to my daughter annd her cousin " More

By a verified traveller on Sun 17 Feb 2019

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Grand Luxury Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Family Room

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Luxury Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at Pillows City Hotel Brussels Centre. During your stay, you're just a quick walk from La Grand Place. Features include free WiFi in public areas, plus a restaurant and a 24-hour gym.

  • Free Wi-Fi in some public areas
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • WiFi for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • On-site recreation includes a 24-hour gym
  • Guests really like the accommodation for the overall comfort and cleanliness
  • Within a 15-minute walk of La Grand Place and Manneken Pis Statue

Pillows City Hotel Brussels Centre ratings based on 9 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Pillows City Hotel Brussels Centre

Everyone (6) Family (1)
4 out of 5

Posted by on 6 Jul 2019

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Comment from Hotel Management

7 Jul 2019 by Annelies De Neef

Dear, thank you for staying at Sandton Brussels Centre. We are delighted you enjoyed your stay with us and hope to welcome you soon back.

4 out of 5

Posted by on 22 May 2019

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Comment from Hotel Management

23 May 2019 by Annelies De Neef, Front Office Manager

Dear, Thank you for staying at Sandton Brussels Centre. We appreciate your kind feedback!

4 out of 5
Acceptable and recommendable. I recommended it to my daughter annd her cousin

Posted by on 17 Feb 2019

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Comment from Hotel Management

20 Feb 2019 by Annelies De Neef Front Office Manager

Dear, Thank you for staying at Sandton Brussels Centre. Your feedback is important to us. We hope to welcome you soon back

5 out of 5
Great location, within walking distance to Grande Place, central train station, and metro station. Clean and spacious rooms. Very friendly staff.

Posted by on 6 Aug 2024

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Comment from Hotel Management

6 Aug 2024 by Pillows Team

Dear Claudia,Thank you for your kind words! We're dedicated to providing exceptional service and your positive feedback is a testament to our commitment. We appreciate your trust in us!Hope to see you back soon in Brussels.Kind regards.

4 out of 5
Correct pour le prix

Posted by on 11 May 2024

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Comment from Hotel Management

13 May 2024 by Pillows Team

Chère Yann,Nous vous remercions de nous faire part de votre opinion.Ce fut un plaisir de lire tous les points positifs à propos de notre Hôtel. Nous espérons que vous reviendrez bientôt afin de vivre une nouvelle aventure SandtonBien à vous

5 out of 5
It was perfect.

Posted by on 20 Jul 2023

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Comment from Hotel Management

21 Jul 2023 by Pillows Team

Dear Eloïse, Thank you for giving us such a nice feedback! We are happy that you enjoyed your stay with us and hope to see you soon in our Pillows City Hotel Brussels Centre.Best regards,Pillows team

5 out of 5

Excellent

Pros: Le personnel souriant (ça change tout un vrai sourire avec le sens du service) La décoration Le petit-déjeuner Le parking privé de l'hôtel
L'hôtel est très bien situé, en plein centre-ville. Le personnel est accueillant, souriant et à l'écoute. Le petit-déjeuner est copieux, avec des produits frais. La literie est hyper confortable. Vraiment tout était parfait. On entend les cloches de la cathédrale mais cela ne m'a absolument pas dérangé. C'est plutôt mélodieux !

Posted by , from Le Havre on 22 May 2018

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Comment from Hotel Management

23 May 2018 by Annelies De Neef, Front Office Manager

Dear Hermeline, Thank you for staying at Sandton Brussels Centre. We are delighted you enjoyed your stay with us. Your feedback is important to us. We hope to welcome you soon back.

4 out of 5
L'hôtel est super bien situé. Mais j'ai trouvé que les personnes qui travaille à la récupére ne sont pas super performan. Je suis arrivé à l'hôtel à 4h le réceptionniste À pas voulu ouvrir la porte j'ai du attendre 20 minutes dehors Pour qu'il voit que j'ai eu une réservation. Et la veille j'avais appeler Pour dire que j'arrivé au petit matin Vous pouvez vérifier avec l'hôtel .

Posted by on 18 Aug 2016

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4 out of 5

Loistava sijainti

Hotelli tosi lähellä metroa ja rautatieasemaa. Myös vanhakaupunki muutaman minuutin kävelymatkan päässä. Kävellen pääsee lähes jokapaikkaan suhteellisen mukavasti. Huone oli perussiisti ja kylpyhuone oli todella iso. Miinuksena kylpyhuoneessa välillä viemärin hajua, vaikka olimme ylimmässä kerroksessa. Ilmastointi myös pitä aika kovaa ääntä. Mutta sijainti kyllä loistava ja rauhallinen. Vedenkeitintä olisin kaivannut huoneeseen.

Posted by on 2 Aug 2016

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About the Pillows City Hotel Brussels Centre

Location Parochiaansstraat 15-27, Brussels, 1000

Property Features

There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. There are 2 meeting rooms available. A 24-hour fitness centre, a terrace, and tour/ticket assistance are also featured at the boutique Pillows City Hotel Brussels Centre. For a fee, parking is available. This 4-star Brussels hotel is smoke free.

  • 1 building
  • 70 guestrooms or units
  • 7 levels
  • Deli
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Terrace
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Train station: Brussels Central Station (0.5 km / 0.3 mi)
  • Metro station: Parc Station (0.3 km / 0.2 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Pillows City Hotel Brussels Centre offers 70 accommodations with minibars and espresso makers. LCD televisions are featured in guestrooms. Bathrooms include a shower with a rainfall showerhead, complimentary toiletries and hairdryers. This Brussels hotel provides wireless Internet access for a surcharge. Business-friendly amenities include safes and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

  • Minibar
  • In-room dining (limited hours)
  • LCD television
  • Espresso maker
  • Electric kettle
  • Shower
  • Rainfall showerhead
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Sound-insulated rooms
  • Climate control

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 11:00 AM and at the weekend from 8:00 AM to 11:00 AM.

The Living Bar & Bistro – This restaurant serves lunch, dinner and light fare. Guests can enjoy drinks at the bar.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness centre.

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)

This property accepts credit cards, debit cards and cash

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates). This property accepts Visa, Mastercard, American Express, Eurocard, debit cards and cash.

  • Staffed front desk
  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Parking height restrictions apply
  • Debit cards

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 4.24 per room, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 29 for adults and from EUR 12.50 for children
  • Self-parking fee: EUR 35 per night
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Sandton Brussels Centre
  • Sandton Hotel Brussels Centre
  • Sandton Brussels Centre Hotel
  • Sandton Brussels Centre
  • Pillows City Brussels Brussels
  • Pillows City Hotel Brussels Centre Hotel
  • Pillows City Hotel Brussels Centre Brussels
  • Pillows City Hotel Brussels Centre Hotel Brussels
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