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Pillows City Hotel Brussels Centre

4.0 star property

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Photo gallery for Pillows City Hotel Brussels Centre

Street view
Bar (on property)
Grand Luxury Room | Minibar, in-room safe, soundproofing, iron/ironing board
Library
Shower, rainfall showerhead, free toiletries, hair dryer

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Parking available
  • Gym
  • Room service
  • 24/7 front desk

Explore the area

Map
Parochiaansstraat 15-27, Brussels, 1000
  • La Grand Place
    ‪7 min walk‬
  • Royal Palace of Brussels
    ‪10 min walk‬
  • Manneken Pis Statue
    ‪11 min walk‬
  • Brussels (BRU-Brussels - National)
    ‪27 min drive‬

Room options

View all photos for Luxury Room

Luxury Room | Minibar, in-room safe, soundproofing, iron/ironing board

Luxury Room

  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite

Suite | Minibar, in-room safe, soundproofing, iron/ironing board

Suite

  • 45 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room

Family Room | Minibar, in-room safe, soundproofing, iron/ironing board

Family Room

  • 45 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Grand Luxury Room

Grand Luxury Room | Minibar, in-room safe, soundproofing, iron/ironing board

Grand Luxury Room

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Front of property – evening/night

Warwick Grand-Place Brussels

  • Pet-friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
4.3 out of 5, Excellent, (1395)
The price is €153
for 1 room
includes taxes & fees
21 Apr - 22 Apr
Warwick Grand-Place Brussels

About this property

Pillows City Hotel Brussels Centre

Hotel with a 24-hour fitness centre, a short walk to La Grand Place
This smoke-free hotel features a restaurant, a 24-hour fitness centre and a bar/lounge. WiFi in public areas is free. Additionally, a snack bar/deli, self parking and coffee/tea in a common area are on-site.
Pillows City Hotel Brussels Centre offers 70 accommodations with minibars and espresso makers. LCD televisions are featured in guestrooms. Bathrooms include a shower with a rainfall showerhead, complimentary toiletries and hairdryers.

This Brussels hotel provides wireless Internet access for a surcharge. Business-friendly amenities include safes and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Recreational amenities at the hotel include a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Pillows City Hotel Brussels Centre. During your stay, you're just a quick walk from La Grand Place. Features include free WiFi in public areas, plus a restaurant and a 24-hour gym.
  • Free Wi-Fi in some public areas
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • WiFi for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • On-site recreation includes a 24-hour gym
  • Guests really like the accommodation for the overall comfort and cleanliness
  • Within a 10-minute walk of La Grand Place and Royal Palace of Brussels
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. There are 2 meeting rooms available. A 24-hour fitness centre, a terrace, and tour/ticket assistance are also featured at the boutique Pillows City Hotel Brussels Centre. For a fee, parking is available.

This 4-star Brussels hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 11:00 AM and at the weekend from 8:00 AM to 11:00 AM.
The Living Bar & Bistro – This restaurant serves lunch, dinner and light fare. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

Dutch, English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (surcharge)
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Parking on site (EUR 45 per night)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 11:00 AM on weekdays and 8:00 AM to 11:00 AM on weekends; EUR 29 for adults and EUR 12.50 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • The Living Bar & Bistro

Things to do

  • 24-hour gym

Family friendly

  • Highchair
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 2 meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • LCD TV

Food and drink

  • Champagne service
  • Electric kettle
  • Espresso maker
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 50 per night.
  • Cots (infant beds) are available for EUR 25 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 4.24 per room, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 29 for adults and from EUR 12.50 for children
  • Self-parking fee: EUR 45 per night
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: EUR 25 per night
  • Rollaway bed fee: EUR 50 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards, debit cards and cash
Front desk staff will greet guests on arrival at the property.

Property is also known as

Sandton Brussels Centre
Sandton Hotel Brussels Centre
Sandton Brussels Centre Hotel
Sandton Brussels Centre
Pillows City Brussels Brussels
Pillows City Hotel Brussels Centre Hotel
Pillows City Hotel Brussels Centre Brussels
Pillows City Hotel Brussels Centre Hotel Brussels

Pillows City Hotel Brussels Centre Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 684 out of 1004 reviews
Rating 8 - Good. 260 out of 1004 reviews
Rating 6 - Okay. 41 out of 1004 reviews
Rating 4 - Poor. 7 out of 1004 reviews
Rating 2 - Terrible. 12 out of 1004 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

8/10 Good

Karen

Stayed 1 night in Dec 2024

10/10 Excellent

Szymon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and clean hotel. Very good location and nice, helpful staff.
Stayed 1 night in Dec 2024

10/10 Excellent

Dennis

Stayed 2 nights in Dec 2024

10/10 Excellent

Kristin

Stayed 2 nights in Dec 2024

8/10 Good

Ian

Liked: Cleanliness, property conditions & facilities
Good
Stayed 3 nights in Dec 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2024

10/10 Excellent

Brian, Loule

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient to the city centre and the train station.
Stayed 2 nights in Dec 2024

10/10 Excellent

LISBERT, MIAMI

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was 5 min walk to center and train station. Room was a good size for 2 people everything was clean. The staff was super friendly and accommodating. I recommend
Stayed 3 nights in Dec 2024

10/10 Excellent

Salma

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent ! Nice hotel with a great location and friendly staff . Would recommend to anyone !!! Also thank you for taking care of my elderly parents . My mother fell at midnight in her room and the hotel staff came quickly to help . Do not hesitate to book there !
Stayed 1 night in Dec 2024

8/10 Good

Salvatore

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had to wait for room to be ready while others in my group did not. Complimentary breakfast was not includedwith my reservation.
Stayed 3 nights in Dec 2024

8/10 Good

Georgios

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Freindly, helpful staff, wonderful room
Stayed 1 night in Dec 2024

10/10 Excellent

Michelle, North Bellmore

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel! Only two blocks to the main square and the central train station. The hotel itself looks like it was recently remodeled and it beautiful. The staff was also fantastic and kind. I would absolutely stay here again when I come to Brussels.
Stayed 1 night in Dec 2024

10/10 Excellent

Natasha

Travelled with partner
Luxurious hotel. Polite and pleasant staff. Lovely room and very comfortable bed. Enjoyed the extensive breakfast and delicious evening menu. Would recommend to friends & family.
Stayed 2 nights in Nov 2024

10/10 Excellent

Kerim

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great bed, large room & practical location
Stayed 2 nights in Nov 2024

2/10 Terrible

Rishi

Stayed 3 nights in Nov 2024

2/10 Terrible

Seyyed Hesamodin

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
We booked this hotel through Expedia and requested a crib for our 4-month-old baby. There was no mention of an extra charge online, and nothing indicated we would be billed for it. Upon arrival, we were shocked to find an additional nightly fee for the crib, which was invoiced without any prior notice! Naturally, we refused to pay, as this information was never disclosed during the booking process. To our disbelief, the staff came to our room and removed the crib in front of our eyes, leaving our 4-month-old baby without a proper sleeping arrangement. This behavior is absolutely unacceptable and unprofessional
Stayed 3 nights in Sep 2024

10/10 Excellent

Jill

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, very clean and friendly staff
The staff was very friendly and the location was a short walk from all the tourist attractions. Breakfast in the morning was delicious and the room was clean and spacious. We ate dinner at the restaurant one night and it was excellent. Would definitely recommend this hotel!
Stayed 2 nights in Oct 2024

10/10 Excellent

Thiago

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are fine
Stayed 2 nights in Oct 2024

10/10 Excellent

JOHN, Irvine

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The staff upgraded our room to the bigger room which in the corner separated from the other rooms which was so quiet. The staff are helpful whenever we asked them any questions. The breakfast was great with many selection. It is close to the central station and meeting place for tours.
Stayed 3 nights in Oct 2024

10/10 Excellent

Deborah

Stayed 3 nights in Sep 2024

10/10 Excellent

Olufunmilola

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect Stay at a Perfect Location
Where do I start. I chose Pillows based on the fantastic reviews and I must say they are all true. The check in was quick and efficient, got an upgrade without asking, staff very friendly and willing to help, smell of reception always welcoming. The bed and pillows are so comfortable, the room is beautiful, bathroom awesome. The location is amazing. Just around the corner to Grand Place. Very easy walk. Loved every minute of our stay at Pillows. Will definitely stay here next time in Brussels and look out for the hotel in other cities. Thank you Pillows for the amazing time and the personal welcome note which I have never received in any of the hotels I have stayed. Please keep it up.
Stayed 5 nights in Oct 2024

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Jack

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very quiet but had almost no view at all due to closeness to adjoining building. Room had poor lighting and was too dark giving a depressing feeling. Room safe and mini fridge were difficult to access and use due to low placement in closet too close to side of bed. Glass shower wall was modern looking but lacked safety decals. Shower floor very slippery. Shower great however. Breakfast also great.
Stayed 6 nights in Oct 2024

8/10 Good

david

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice clean spacious quiet room near train station
Stayed 3 nights in Oct 2024