8/10 Good
Sharmain
Travelled with partner
6 Jan 2025
Liked: Cleanliness, staff & service, amenities
Pros
1) Location. Very near to the shopping area and the lots of food options. Near to Centraal station as well.
2) Upscale looking hotel. Looks really posh and nice.
3) Friendly and helpful staff.
4) Rooms were made up very quickly!
5) Food was pretty good quality. (We had room service on the first night and had breakfast on our last day)
Cons
1) Shower glass isn't large enough to prevent water from reaching outside the non-shower area.
2) Central a/c system which doesnt allow us to control the airflow in my room. I often find myself feeling too warm/stuffy.
3) Insufficient staff during check-in. It was 3.30pm and only 1 staff at the check-in counter. I had already done my online check in but had to wait for the other 5-6 guests in front of my to be served first.