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The Hotel

4.0 star property

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Photo gallery for The Hotel

Exterior
Splendour Suite (lounge access) | City view
View from room
Panorama Suite (lounge access) | Egyptian cotton sheets, premium bedding, minibar, in-room safe
Front of property – evening/night

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Parking available

Explore the area

Map
38 Boulevard de Waterloo, Brussels, 1000
  • Place du Grand Sablon
    ‪7 min walk‬
  • Royal Palace of Brussels
    ‪12 min walk‬
  • La Grand Place
    ‪17 min walk‬
  • Brussels (BRU-Brussels - National)
    ‪32 min drive‬

Room options

View all photos for Deluxe Panorama (lounge access)

Deluxe Panorama (lounge access) | Egyptian cotton sheets, premium bedding, minibar, in-room safe

Deluxe Panorama (lounge access)

  • 25 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Vista Room

Superior Vista Room | Egyptian cotton sheets, premium bedding, minibar, in-room safe

Superior Vista Room

  • 27 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Twin Room

Superior Twin Room | Egyptian cotton sheets, premium bedding, minibar, in-room safe

Superior Twin Room

  • 25 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Panorama Suite (lounge access)

Panorama Suite (lounge access) | Egyptian cotton sheets, premium bedding, minibar, in-room safe

Panorama Suite (lounge access)

  • 50 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Double Room

Superior Double Room | Egyptian cotton sheets, premium bedding, minibar, in-room safe

Superior Double Room

  • 25 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Panorama corner (lounge access)

Deluxe Panorama corner (lounge access) | Egyptian cotton sheets, premium bedding, minibar, in-room safe

Deluxe Panorama corner (lounge access)

  • 27 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Splendour Suite (lounge access)

Splendour Suite (lounge access) | Egyptian cotton sheets, premium bedding, minibar, in-room safe

Splendour Suite (lounge access)

  • 94 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

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About this property

The Hotel

Luxury hotel with full-service spa and fitness centre
A full-service spa, a restaurant and a fitness centre are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a bar/lounge, a conference centre and self parking. Housekeeping is available on request.
The Hotel offers 422 accommodations with minibars and laptop-compatible safes. Beds feature Egyptian cotton sheets and premium bedding. Smart televisions come with satellite channels. Bathrooms include baths or showers, bathrobes, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers. Additionally, rooms include espresso makers and complimentary bottles of water. An iron/ironing board, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The Urban Spa by Codage has 2 treatment rooms. Services include deep-tissue massages, hot stone massages, facials and body treatments. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Our customers tell us they can't get enough of The Hotel's great location. During your stay, you're just a quick walk from Avenue Louise. Enjoy features like free WiFi in public areas, plus a full-service spa and a restaurant. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Enjoy garden views while dining at The Iris
  • Full breakfast served daily for a fee
  • Self-parking available for a fee
  • Indulge with facials, hot stone massages or body treatments at The Urban Spa by Codage
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym and bicycles to rent
  • Guests have great things to say about the helpful staff and the location
  • Just a 4-minute walk from Egmont Palace and 6 minutes on foot from Place du Petit Sablon
  • Dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
The Hotel offers its guests a full-service spa and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Event space at this hotel measures 17222 square feet (1600 square metres) and includes a conference centre. Spa services, a vending machine, and multilingual staff are also featured at the luxury The Hotel. Parking is available for a fee.

This 4-star Brussels hotel is smoke free.

For a fee, guests can enjoy full breakfast on weekdays from 6:30 AM to 10:00 AM and at the weekend from 7:00 AM to 11:00 AM.
The Iris – Overlooking the garden, this restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.
24-hour room service is available.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

Dutch, English, French, German, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Secured, covered parking on site (EUR 35 per day)

Food and drink

  • Full breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 32 for adults and EUR 32 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • The Iris

Things to do

  • Art gallery
  • Bicycle rentals
  • Full-service spa
  • Gym

Family friendly

  • Free cot
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 12 meeting rooms
  • Conference centre (17,222 square foot of space)

Full-service spa

  • 2 treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (87 centimetre wide door)
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Free cot

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Smart TV with satellite channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free daily newspapers
  • Iron/ironing board on request
  • Laptop-compatible safe
  • LED lighting
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Access methods

Staffed front desk

Pets

  • Pets: EUR 30 per pet (varies based on length of stay)
  • Only dogs are allowed
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 70 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 4.24 per room, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately EUR 32 for adults and from EUR 32 for children
  • Covered self-parking fee: EUR 35 per day
  • Pet fee: EUR 30 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: EUR 70 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

Hotelstars Union assigns an official star rating for properties in Belgium. This property is rated 4 stars.

Property is also known as

Hotel Brussels
The Hotel Hotel
The Hotel Brussels
The Hotel Hotel Brussels

The Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 779 out of 1234 reviews
Rating 8 - Good. 303 out of 1234 reviews
Rating 6 - Okay. 82 out of 1234 reviews
Rating 4 - Poor. 36 out of 1234 reviews
Rating 2 - Terrible. 34 out of 1234 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Olga, Spokane

Liked: Cleanliness, staff & service, property conditions & facilities
Overall I would recommend this hotel. The only thing I don't like is breakfast. It's very overpriced.
Stayed 1 night in Dec 2024

10/10 Excellent

EUNJU

Stayed 1 night in Dec 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic stay
First class hotel. Room very clean. Bed and pillows very comfortable. Amazing view of the city from both the lounge and room. Staff amazing so courteous helpful and friendly. Breakfast was fantastic the best buffet breakfast I have ever had in Europe. The restaurant again the same as breakfast was amazing. Hospitality is clearly something this hotel staff want to provide to their guest and I will definitely stay here again as my only hotel choice for Brussels
Stayed 2 nights in Dec 2024

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Always stay here and like the convenience and the amenities. Always have a great breakfast. The room this time was incredibly hot and fan provided didn’t make any difference. I was offered a room move but it was late in the evening when I was going out. Will stay again and ask for room with window that can be opened next time.
Stayed 2 nights in Dec 2024

10/10 Excellent

Matthew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A Perfect Stay at The Hotel, Brussels – 5 Stars All Around! From the moment we arrived early on the Eurostar, our stay at The Hotel in Brussels was nothing short of spectacular. Despite arriving at 10:30am, we were warmly welcomed and able to check into our stunning corner suite, offering breathtaking views of the city. To kick off our trip, we celebrated with champagne delivered to our room—a moment of pure luxury! For dinner, we visited the iconic Belga Queen for incredible steak and fish. A highlight was being invited to explore the vault below the restaurant—an unforgettable experience that alone is worth the visit. Back at the hotel, the breakfast exceeded all expectations. The variety was fantastic, with healthy fruit options, excellent coffee, and so much more. Each day, we made full use of the gym, sauna, and steam room—where the views from the sauna are simply unbeatable. One evening, we ventured to what we were told is the only casino in Brussels, paired with a rooftop bar above. With cheese fondue and red wine keeping us warm, it was a cozy and memorable experience. The city’s charm was on full display at the Grand Place square, where the architecture left us in awe, and the Christmas markets added a magical touch. To top it all off, we met so many kind and beautiful people, making this trip even more special. This will now become an annual destination for us—thank you, Brussels, and thank you, The Hotel, for an unforgettable stay!
Stayed 2 nights in Dec 2024

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Brussels Dec-24
Really good hotel with close proximity to everything to so in Brussels
Stayed 1 night in Dec 2024

10/10 Excellent

Rebecca

Stayed 2 nights in Nov 2024

10/10 Excellent

Philippe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic
Very helpful and polite staff, service provided very good.
Stayed 3 nights in Dec 2024

10/10 Excellent

Esra

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Breakfast and location perfect
Stayed 3 nights in Dec 2024

10/10 Excellent

Christos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

6/10 Okay

Aleksandra

Business traveller
The breakfast area was not properly set up on the first floor and we were in the line up to get a seating.
Stayed 3 nights in Dec 2024

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was situated in a great location connected to many places for sightseeing and shopping or eating. The staff were welcoming and wonderful. The amenities were top notch. It was my first time in Brussels and having a great place to call home base made it more enjoyable. Will definitely book again
Stayed 3 nights in Dec 2024

10/10 Excellent

Ian

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Erick

Liked: Property conditions & facilities
Ola
Stayed 1 night in Dec 2024

8/10 Good

Girard

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

8/10 Good

francoise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Un peu déçus
Un peu déçu par un acceuil moins chaleureux qu'avant et un buffet moins fourni plus de noix d' amazonie par exemple The hotel reste reste un hotel tres agreable Mais c'est notre troisieme et a chaque fois Un peu de la qualite de service semble s'amoindrir
Stayed 3 nights in Dec 2024

10/10 Excellent

James, Oxford

Stayed 1 night in Dec 2024

10/10 Excellent

Ole

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

10/10 Excellent

Kest

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2024

8/10 Good

Ciprian

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel for a short stay
Stayed 2 nights in Dec 2024

6/10 Okay

Stella

Travelled with group
Poor quality towels in room . Minibar poor. No water daily. Room not cleaned well enough daily
Stayed 3 nights in Dec 2024

6/10 Okay

Alex

Stayed 2 nights in Nov 2024

10/10 Excellent

Matthew

Stayed 8 nights in Nov 2024

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

2/10 Terrible

Kurt

Stayed 1 night in Nov 2024