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Hotel Ciudad Bonita

4.0 star property

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Photo gallery for Hotel Ciudad Bonita

Business centre
Outdoor pool
Reception
2 restaurants, breakfast, lunch, dinner served; seafood
Interior

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Bar
  • Parking included
  • Breakfast included
  • Pet-friendly
  • Gym

Explore the area

Map
Calle 35 No 22-01, Antonia Santos, Bucaramanga, 680006
  • Antonia Santos Park
    ‪3 min walk‬
  • Holy Family Cathedral
    ‪4 min walk‬
  • Santander Theatre
    ‪6 min walk‬
  • Bucaramanga (BGA-Palonegro Intl.)
    ‪47 min drive‬

Room options

Basic Room

  • City view
  • Sleeps 7
  • 1 Double Bed, 1 Large Single Bed, 1 Queen Bed, 1 Single Sofa Bed and 1 Single Bed

View all photos for Double Suite

Minibar, in-room safe, desk, blackout curtains

Double Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Double Room Superior

Minibar, in-room safe, desk, blackout curtains

Double Room Superior

  • Sleeps 2
  • 1 Double Bed

View all photos for Room Standard

Minibar, in-room safe, desk, blackout curtains

Room Standard

  • Sleeps 4
  • 2 Double Beds

View all photos for Double Room Standard

Minibar, in-room safe, desk, blackout curtains

Double Room Standard

  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Triple Room Standard

Minibar, in-room safe, desk, blackout curtains

Triple Room Standard

  • Sleeps 3
  • 1 Single Bed and 1 Double Bed

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About this property

Hotel Ciudad Bonita

Hotel in Bucaramanga with 2 restaurants and free breakfast
Along with 2 restaurants, this hotel has an outdoor pool and a fitness centre. Free continental breakfast, free WiFi in public areas and free valet parking are also provided. Additionally, a bar/lounge, a poolside bar and a snack bar/deli are on-site.
Hotel Ciudad Bonita offers 65 accommodations with minibars and a safe. 42-inch flat-screen televisions come with cable channels. Bathrooms include a shower, bathrobes, slippers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include a hairdryer and blackout curtains. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include an iron/ironing board.

Recreational amenities at the hotel include an outdoor pool, a steam room and a fitness centre.
During your stay at Hotel Ciudad Bonita, you're just a quick walk from Antonia Santos Park. Features include free breakfast, free WiFi in public areas and free valet parking.
  • Free continental breakfast served daily
  • Free WiFi
  • Free valet parking and self-parking
  • Enjoy seafood while dining at Doña Petrona del Mar
  • Take a swim in the outdoor pool
  • Services include babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes a gym and a steam room
  • Just a 3-minute walk from Antonia Santos Park and 4 minutes on foot from Holy Family Cathedral
  • Airport shuttle service available for a fee
  • Pets welcome for a fee
Hotel Ciudad Bonita offers its guests an outdoor pool, a steam room, and a fitness centre. There are 2 restaurants on site, as well as a nearby snack bar/deli and a nearby corner/local shop. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business centre and meeting rooms. A terrace, multilingual staff, and tour/ticket assistance are also featured at Hotel Ciudad Bonita. An airport shuttle (available on request) is available for a fee. Free self parking and valet parking are available.

Guests are served a free continental breakfast daily from 7:00 AM to 9:00 AM.
Doña Petrona del Mar – This restaurant specialises in seafood and serves lunch and dinner. Guests can enjoy drinks at the bar.
Terraza Trinitarios – This restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.
Pizzeria Asturias – This restaurant specialises in Italian cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge) from 6:00 AM to 11:00 PM on request
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Free continental breakfast available daily 7:00 AM to 9:00 AM
  • 2 restaurants
  • A bar/lounge
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Doña Petrona del Mar
  • Pizzeria Asturias
  • Terraza Trinitarios

Things to do

  • Gym
  • Outdoor pool
  • Steam room
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • Grocery/convenience store
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with cable channels

Food and drink

  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 5 AM
Minimum check-in age - 18

Check-out

Check-out before 1 PM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: COP 20000 per pet, per stay
  • Maximum 1 (weight limit: 18 lb per pet)

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding. Children may not be eligible for complimentary breakfast.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay VAT (19%) at the property. Non-resident travellers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: COP 35000 per vehicle (one-way)
  • Pet fee: COP 20000 per pet, per stay
  • An in-room safe is available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve rollaway/extra beds and sofa beds
This property accepts credit cards, debit cards and cash
Hotel Ciudad Bonita offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.

We should mention

  • Visitors travelling with a child may be required by the property to present the following documents: at check-in, parents travelling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Colombian citizens). If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be obligated to present a notarised consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • Children may not be eligible for complimentary breakfast.

Property is also known as

Ciudad Bonita
Ciudad Bonita Bucaramanga
Hotel Ciudad Bonita
Hotel Ciudad Bonita Bucaramanga
Hotel Ciudad Bonita Hotel
Ayenda 1517 Ciudad Bonita
Hotel Ciudad Bonita Bucaramanga
Hotel Ciudad Bonita Hotel Bucaramanga

Hotel Ciudad Bonita Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 32 out of 80 reviews
Rating 8 - Good. 29 out of 80 reviews
Rating 6 - Okay. 10 out of 80 reviews
Rating 4 - Poor. 5 out of 80 reviews
Rating 2 - Terrible. 4 out of 80 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort
It is Bonita
Had trouble with room’s door and I was immediately moved to another room once I told Front Desk about the problem. All Personnel was great, the awesome included breakfast is Superb. I did not get in the pool but rested a little by it and was an awesome spot to relax a little. There’s so many options to eat less than 2 mins away that there’s no need for you to leave the surroundings. Plus, so importantly, pharmacies and an Oxxo near by Both rooms felt a bit too tight for me, I am only 5’11 & 195lbs, therefore it is a bit likely to not be sleeping there again
Stayed 2 nights in Jul 2024

8/10 Good

santiago

Liked: Staff & service, property conditions & facilities, room comfort
Good service and food
The service and food of the hotel is great, the only problem we had was that on our room the bathroom door could not be closed and the bed’s sheets were a bit dirty but then they changed them
Stayed 1 night in Apr 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2021

10/10 Excellent

Verified traveller

Stayed 2 nights in Mar 2021

10/10 Excellent

Verified traveller

Stayed 7 nights in Nov 2020

6/10 Okay

Verified traveller

Liked: Staff & service
Stayed 1 night in Mar 2020

10/10 Excellent

Andrew

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A fantastic place to stay in B-manga
This hotel was a pleasure to stay at. From the moment we pulled up to the door, the doorman helped us, then the front desk staff and so on. Comfortable rooms, good location, and restaurant and pool both were excellent. Morning breakfast was also very good. I wouldnt hesitate staying here again
Stayed 2 nights in Dec 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was reasonably prices and convenient location for my visit.
Stayed 1 night in Sep 2019

4/10 Poor

Juan, San Francisco

Business traveller
Disliked: Amenities, property conditions & facilities
Es muy reducido espacio, nesecitas limpieza y una remodelación ( todo es muy viejo)
Stayed 3 nights in Sep 2019

10/10 Excellent

Marco

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2019

10/10 Excellent

Marcus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Easy peasy
It was great. Wonderful service. Clean rooms.
Stayed 1 night in May 2019

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Services was terrible. I when to dinner on the third floor . Only 3 clients and one big table for a bussiness demonstration. To serve me took more than 1/2 hour. One table had a kid about 5 or 6 years playing around with no supervision. Almost hit some ladies on one table . Staff did not do anything to correct situation. Then father started to play with him throwing a bottle of water to each other. Staff again did not do to correct situation. I ask managment next morning and told me she was the daughter of owner of the property.
Stayed 1 night in Mar 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel close to everything people very pleasant and the restaurant very good
Stayed 3 nights in Feb 2019

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very traditional hotel, with a touch of modern features. very clean, staff offers professional customer service. Thank you all for making my visit to Bucaramanga very pleasent and confortable.
Stayed 5 nights in Nov 2018

8/10 Good

washington, new jersey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice place great location
Stayed 3 nights in Oct 2018

10/10 Excellent

SergioEEsteban, Bucaramanga

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly people, breakfast is the best we highly recommended. Great location.
Stayed 3 nights in Sep 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Hotel, stuff very helpful, breakfast was very good and location just near everything in the City. Great place to stay in Bucaramanga.
Stayed 2 nights in May 2018

8/10 Good

Cory, Montreal , Canada

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel with all amenities
During my recent last minute trip to Bucamangara I decided I would go for economy instead of my usual upscale hotel. I was impressed with this hotel as it exceeded its star rating mostly because of the excellent staff and available amenities. You can have a real Colombian experience right here at the this hotel.
Stayed 1 night in Oct 2017

8/10 Good

Verified traveller

Liked: Property conditions & facilities, room comfort
Stayed 1 night in Jun 2017

2/10 Terrible

Syed

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Avoid booking this hotel
This property is more like a cheap motel with uncomfortable bed and bad flooring. There are several much better choices within the price range of this hotel. We will never book this hotel again.

8/10 Good

Luis

Liked: Cleanliness, staff & service
Convenient hotel
Nice place to stay, nearby area not so good but service was great and it was clean.

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Staff & service
mutton dressed as lamb
The best points. Nice pool area Comfy beds Location Bad points Needs proper refurb not just a redecorate Very noisy in rooms Nasty smell in my room Very average breakfast No English speaking staff

8/10 Good

caecilia, Vancouver, BC

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, good restaurant, but noisy.

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo bien
Stayed 9 nights in Apr 2021

10/10 Excellent

AGUSTIN

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy bueno
Muy Bueno
Stayed 2 nights in Apr 2021