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Hotel Buena Vista

3.5 star property

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Photo gallery for Hotel Buena Vista

Terrace/patio
Apartment, 2 Bedrooms | Living room | 32-inch LCD TV with digital channels, TV
Massages
Lobby sitting area
View from room

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Spa
  • Pool
  • Breakfast included
  • Pet-friendly
  • Gym
  • Parking included

Explore the area

Map
Calle 34 # 32-34, Bucaramanga, Santander, 680002
  • Megamall Shopping Center
    ‪7 min walk‬
  • Parque del Agua
    ‪10 min walk‬
  • San Pio Park
    ‪12 min walk‬
  • Bucaramanga (BGA-Palonegro Intl.)
    ‪48 min drive‬

Room options

View all photos for Standard Double Room

Standard Double Room | Minibar, in-room safe, desk, soundproofing

Standard Double Room

  • 26 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Single Room

Standard Single Room | Minibar, in-room safe, desk, soundproofing

Standard Single Room

  • 26 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Junior Studio Suite

Junior Studio Suite | Minibar, in-room safe, desk, soundproofing

Junior Studio Suite

  • 35 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room

Twin Room | Minibar, in-room safe, desk, soundproofing

Twin Room

  • 26 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Apartment, 2 Bedrooms

Apartment, 2 Bedrooms | Minibar, in-room safe, desk, soundproofing

Apartment, 2 Bedrooms

  • 77 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

View all photos for Double Room Standard

Minibar, in-room safe, desk, soundproofing

Double Room Standard

  • Sleeps 3
  • 1 Double Bed

View all photos for Twin Room Standard

Minibar, in-room safe, desk, soundproofing

Twin Room Standard

  • Sleeps 3
  • 2 Single Beds

View all photos for Double Suite Junior

Living room | 32-inch LCD TV with digital channels, TV

Double Suite Junior

  • Sleeps 3
  • 1 Double Bed

View all photos for 2-Bedroom Apartment

Minibar, in-room safe, desk, soundproofing

2-Bedroom Apartment

  • Sleeps 5
  • 2 Single Beds and 1 Double Bed

View all photos for Single Room Standard

Minibar, in-room safe, desk, soundproofing

Single Room Standard

  • Sleeps 2
  • 1 Double Bed

View all photos for Single Suite Junior

Living room | 32-inch LCD TV with digital channels, TV

Single Suite Junior

  • Sleeps 2
  • 1 Double Bed

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About this property

Hotel Buena Vista

Pet-friendly hotel connected to the convention centre in Bucaramanga with a full-service spa
Along with a full-service spa, this hotel has an outdoor pool and a restaurant. Free full breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a fitness centre, a business centre and conference space are on-site.
Hotel Buena Vista offers 54 air-conditioned accommodations with minibars and a safe. 32-inch LCD televisions come with digital channels.

Bathrooms include a shower, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.

An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness centre.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is open selected days.
With your stay at Hotel Buena Vista, you're connected to the convention centre and just a quick walk from Parque Mejoras Públicas. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free full breakfast served daily
  • Free WiFi
  • Free self-parking
  • Enjoy a bite to eat at the restaurant
  • Take a swim in the outdoor pool
  • Treat yourself to massages at the spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • Just a 3-minute walk from Parque Mejoras Públicas and 7 minutes on foot from Corfescu Theater
  • Pets welcome for a fee
Hotel Buena Vista offers its guests a full-service spa, an outdoor pool, and a fitness centre. There's a restaurant on site. Free breakfast is available daily. Public spaces have free WiFi.

A business centre and meeting rooms are available. Event space at this hotel measures 65 square feet (6 square metres) and includes conference space. A children's pool, a terrace, and tour/ticket assistance are also featured at the business-friendly Hotel Buena Vista. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 3.5-star Bucaramanga hotel.

Guests are served a free full breakfast daily from 6:30 AM to 9:30 AM.
Hotel Buena Vista has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free covered self parking on site
  • Limited on-site parking (max 10 spaces per unit)
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available daily 6:30 AM to 9:30 AM
  • A restaurant

Things to do

  • Children's pool
  • Full-service spa
  • Gym
  • Outdoor pool

Family friendly

  • Children's pool
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 65 square feet of conference space
  • Business centre
  • Meeting rooms

Outdoors

  • Terrace

Full-service spa

  • Massage
  • Spa open select days

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV with digital channels

Food and drink

  • Limited room service
  • Mini-fridge
  • Minibar

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 1 PM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 3 per pet, per night
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding. Children may not be eligible for complimentary breakfast.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay VAT (19%) at the property. Non-resident travellers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 3 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher
Front desk staff will greet guests on arrival at the property.

We should mention

  • Visitors travelling with a child may be required by the property to present the following documents: at check-in, parents travelling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Colombian citizens). If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be obligated to present a notarised consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children may not be eligible for complimentary breakfast.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Buena Vista Bucaramanga
Hotel Buena Vista Bucaramanga
Hotel Buena Vista Hotel
Hotel Buena Vista Bucaramanga
Hotel Buena Vista Hotel Bucaramanga

Hotel Buena Vista Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 79 out of 160 reviews
Rating 8 - Good. 54 out of 160 reviews
Rating 6 - Okay. 14 out of 160 reviews
Rating 4 - Poor. 7 out of 160 reviews
Rating 2 - Terrible. 6 out of 160 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

carlos, WEST PALM BEACH

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

10/10 Excellent

Peter

Liked: Amenities
Could not open sliding windows or doors. Overall the Junior Suite is really lovely and good value for money.
Stayed 6 nights in Sep 2024

10/10 Excellent

Daniel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hotel Buena Vista is well located and within an easy walk to many restaurants and shopping. Our room faced the street but the building was quiet. The rooftop pool is refreshing and offers views of the surrounding area. Front desk staff were very welcoming.
Stayed 1 night in Aug 2024

10/10 Excellent

gustavo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

6/10 Okay

Charles D

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Hotel Buena Vista
Stayed for 3 days, check-in was fine, access to suite was via lift to 2nd floor but the you have to traverse the building and then go back down a floor via stairs, while the porter did carry the bags, not ideal, no other access. The suite had a spacious living area, but the kitchen area had no functional equipment, and the bedroom was small and the bathroom very small, given the overall size of the suite these could have been bigger, the bedroom was the only room with air con, and it was noisy but functional on full power. There was also a fan in the main living area, but only half worked and very noisy. There were some hairs in the bedroom and the bathroom cold fawcett fell off in hand, shower unit needs deep clean. Given the budget is was OK, just need a better clean, however the two main problems were poor Wi-Fi which I needed for work, 2nd day it did not work in the morning so walked to another hotel to work. But the major problem is noise during the day and night, some windows are only covered by gauze to allow air circulation, but this means the street noise is very loud until 2 or 3 in the morning. There is a pool but cold and very small on rooftop. The restaurant is basic but functional, food is adequate and inexpensive, staff are friendly and nice. stay was ok but not best experience, I would struggle stay again.
Stayed 3 nights in Jun 2024

10/10 Excellent

Dispower

Stayed 2 nights in Nov 2023

10/10 Excellent

Alif

Stayed 6 nights in Oct 2023

8/10 Good

Welthon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, lots of dining option. Sraff friendly and helpful.
Stayed 2 nights in Oct 2023

8/10 Good

Janos

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Floridian..
Very nice,highly recommended But at least one person at whole hotel employees if could speak one word English would be great..at least who’s working at front desk..
Stayed 2 nights in Aug 2023

10/10 Excellent

German A.

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel has exelent costumer service, and very clean rooms
Stayed 2 nights in Aug 2023

8/10 Good

Ella

Liked: Cleanliness, staff & service
The breakfast service is awful
Stayed 1 night in Jun 2023

10/10 Excellent

Jose Antonio, Fresno

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Price, Good Breakfast and there's many restaurants near by.

10/10 Excellent

Daniel, Germantown

Liked: Cleanliness, staff & service, property conditions & facilities
Love the exceptional service

10/10 Excellent

Victor

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were modern and clean.
Stayed 3 nights in May 2022

8/10 Good

Anthony

Stayed 1 night in Feb 2022

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Decent hotel
Hotel was great but no hot water. I thought the hotel didn't have any hot, but on the last day found out it was just the heater being defective in the room. Also, dont use spa. Worst massage ever. 1 hour booked but only got 45 minutes with a 15 minute “self rest” as part of it. Also, very lazy massage for the other times. Hotel would be rated way higher if it wasnt for these 2 things. Everything else was good and I would return
Stayed 4 nights in Dec 2021

10/10 Excellent

Sandeep

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place and good price
Awesome place and very friendly staff. Nice pool , restaurant and good internet
Stayed 4 nights in Oct 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would go back. Great value for great hotel
Good hotel, located in an older building but the insides have been remodeled so it's nice and modern. Bed was comfortable. Breakfast was alright. It was very nice having onsite parking and the location of the hotel is quite central. Staff was great. I would go back again, especially for the price I paid.
Stayed 1 night in Aug 2021

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2021

2/10 Terrible

Verified traveller

Liked: Cleanliness
The parking is on the first floor and they pack cars in. As many as they can. Leaving the next morning they had to search through a pile of keys and move 9 cars so we could leave. The noise on the sidewalk and the noise on the property is unbearable. The good news is that if you like a hard bed these beds are like stone. You will be very happy. At check in I give my credit card and take 2 beers from their beer cooler. The next day after I am 300 km away they call wanting to know how I plan to pay for the beers. Think about this. During the moving of 9 cars no one thought to mention that the card I gave does not cover incidentals? They also charged a pet fee for a service dog. Not and esa a service dog when their policy states no charge.
Stayed 1 night in Apr 2021

10/10 Excellent

Robinson

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All excellent
Stayed 1 night in Mar 2020

10/10 Excellent

WilliamRivera, Virginia ,usa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Personal muy amable y servicial,habitacion limpia .Tiene servicios muy buenos.
Stayed 9 nights in Nov 2019

10/10 Excellent

Robinson

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelent
Stayed 1 night in Nov 2019

6/10 Okay

Gina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a very clean hotel. But the neighbourhood we did not like
Stayed 8 nights in Oct 2019

10/10 Excellent

Cathy J

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2019