Hotel San Juan Internacional

3.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hotel San Juan Internacional

Outdoor pool, open 8:00 AM to 6:00 PM, pool loungers
Lobby
Property entrance
Meeting facility
Garden view

Reviews

8.4 out of 10

Very good

Popular amenities

  • Pool
  • Bar
  • Gym
  • Parking available
  • Breakfast included
  • Spa

Explore the area

Map
Autopista Giron Km. 6, Bucaramanga, Santander, 680001
  • Center for Events and Exhibitions
    5 min drive
  • Acropolis Shopping Mall
    10 min drive
  • Cacique Shopping Mall
    11 min drive
  • Bucaramanga (BGA-Palonegro Intl.)
    35 min drive

Room options

Basic Twin Room

  • 24 sq m
  • Sleeps 2
  • 2 Large Single Beds

Family Cabin, 2 Bedrooms

  • 50 sq m
  • Sleeps 5
  • 1 Double Bed, 1 Single Bed and 2 Large Single Beds

Standard Double Room

  • Sleeps 2
  • 1 King Bed

Superior Suite, Jetted Tub

  • 55 sq m
  • Sleeps 4
  • 1 King Bed and 2 Large Single Beds

Superior Double Room, 2 Double Beds

  • 24 sq m
  • Sleeps 4
  • 2 Double Beds

Family Room, Multiple Beds, Garden View

  • 24 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

Standard Quadruple Room, Multiple Beds

  • 35 sq m
  • Sleeps 4
  • 2 Single Beds and 2 Large Single Beds

Junior Room, 1 King Bed

  • 40 sq m
  • Sleeps 2
  • 1 King Bed

Double Room Superior

  • Sleeps 2
  • 1 Queen Bed

Triple Room Standard

  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

Twin Room Standard

  • Sleeps 2
  • 2 Single Beds

Quadruple Room Standard With Garden View

  • Sleeps 4
  • 2 Single Beds and 1 Double Bed

Suite With Garden View

  • Sleeps 4
  • 2 Double Beds and 1 King Bed

Double Room Superior With Garden View

  • Sleeps 4
  • 2 Queen Beds

Suite Junior With Garden View

  • Sleeps 2
  • 1 King Bed

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About this property

Hotel San Juan Internacional

Family-friendly hotel with full-service spa and free breakfast
A full-service spa, an outdoor pool and a restaurant are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a fitness centre, a bar/lounge and a poolside bar are on-site.
Hotel San Juan Internacional offers 60 air-conditioned accommodations with minibars and a safe. LED televisions come with satellite channels. Bathrooms include complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has couples treatment room(s). Services include deep-tissue massages, hot stone massages, facials and body treatments. The spa is equipped with Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy.
During your stay at Hotel San Juan Internacional, you'll be within walking distance of Center for Events and Exhibitions. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Enjoy Regional cuisine while dining at Dona Juana
  • Take a swim in the outdoor pool
  • Indulge with deep-tissue massages, aromatherapy or facials at the spa
  • Services include dry cleaning/laundry, tour or ticket assistance and a porter
  • On-site recreation includes a gym, a steam room and a sauna
  • Just a 5-minute drive from Center for Events and Exhibitions and 8 minutes from Provincial Viaduct
  • Airport shuttle service available for a fee
  • Dogs welcome for a fee
Hotel San Juan Internacional offers its guests a full-service spa, an outdoor pool, and a sauna. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces.

A 24-hour business centre and meeting rooms are available. Event space at this hotel measures 323 square feet (30 square metres) and includes a conference centre. A children's pool, a fitness centre, and spa services are also featured at the family-friendly Hotel San Juan Internacional. An airport shuttle (available on request) is available for a fee. Self parking is free.

This 3-star Bucaramanga hotel is smoke free.

Guests are served a free buffet breakfast daily from 7:00 AM to 10:00 AM.
Dona Juana – This restaurant specialises in Regional cuisine.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge) from 6:00 AM to 11:00 PM on request
  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Dona Juana

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Full-service spa
  • Gym
  • Outdoor pool
  • Playground
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Arcade/game room
  • Children's pool
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (323 square foot of space)
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Pool loungers
  • Terrace

Full-service spa

  • Aromatherapy
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • No lift
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • LED TV with satellite channels

Food and drink

  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 5:30 AM
Minimum check-in age - 18

Check-out

Check-out before 1 PM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: COP 50000 per accommodation, per night
  • Only dogs are allowed
  • Maximum 1 (weight limit: 22 lb per pet)
  • Pets cannot be left unattended
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding. Children may not be eligible for complimentary breakfast.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay VAT (19%) at the property. Non-resident travellers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: COP 32000 per vehicle (one-way)
  • Pet fee: COP 50000 per accommodation, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Hotel San Juan Internacional offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.

We should mention

  • Visitors travelling with a child may be required by the property to present the following documents: at check-in, parents travelling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Colombian citizens). If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be obligated to present a notarised consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • Pool access available from 8:00 AM to 6:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children may not be eligible for complimentary breakfast.

Property is also known as

Ramada Bucaramanga Hotel San Juan
Hotel San Juan Internacional Giron
San Juan Internacional Giron
Ramada Bucaramanga Hotel Giron
Ramada Bucaramanga Hotel
Ramada Bucaramanga Giron
Ramada Hotel San Juan
Ramada Bucaramanga San Juan
Ramada San Juan
Hotel San Juan Internacional Bucaramanga
San Juan Internacional Bucaramanga
San Juan Internacional
Ramada Bucaramanga
Juan Internacional Bucaramanga
Hotel San Juan Internacional Hotel
Hotel San Juan Internacional Bucaramanga
Hotel San Juan Internacional Hotel Bucaramanga

Hotel San Juan Internacional Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 46 out of 100 reviews" "
Rating 8 - Good. 35 out of 100 reviews" "
Rating 6 - Okay. 10 out of 100 reviews" "
Rating 4 - Poor. 5 out of 100 reviews" "
Rating 2 - Terrible. 4 out of 100 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Lina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very unique and very nice pool
Stayed 1 night in Sep 2024

8/10 Good

Charles D

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel San Juan Internacional
The Hotel is situated just outside Giron, rooms arranged across the resort which is quite large and spread-out, not much noise from the main road when inside the room. Rooms are well equipped, clean and functional, beds, and bathroom in excellent condition, staff very helpful, sprayed room too for mosquitos which is an occupational hazard in Colombia, the pool is really huge for a hotel resort, also very clean, but also very deep at deep end. Large open air bar and restaurant, food is reasonable, breakfast is a little limited but adequate. Good price.
Stayed 2 nights in Jun 2024

10/10 Excellent

Terry

Stayed 1 night in Jun 2024

8/10 Good

Marx

Liked: Staff & service, amenities
Just really noise first night
Stayed 2 nights in May 2024

10/10 Excellent

Carolina, Coconut Creek

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hidden gem! Second stay here and Ineill continue to come back!
Stayed 1 night in May 2024

10/10 Excellent

Carolina, Coconut Creek

Liked: Cleanliness, staff & service, property conditions & facilities
Great property very well-maintained cleaned and the staff was amazing and so accommodating. I felt like I was a queen in a five star resort with my daughters.
Stayed 1 night in Mar 2024

8/10 Good

Jan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Conveniant location to the airport
Stayed 1 night in Feb 2024

10/10 Excellent

Garry, Port St Lucie

Stayed 1 night in Jan 2024

6/10 Okay

Debora

Stayed 1 night in Dec 2023

2/10 Terrible

Ronald

Liked: Property conditions & facilities
Disliked: Staff & service
Never stay at San Juan International
When I arrived at hotel, I was charged again for my stay. It was later reversed after calling Hotels.com but it should have never happened. And I didn’t appreciate the clerk and later the bellhop knocking on my door around midnight. Before arriving, I talked with Maria about transportation from the airport. I wasn’t told that they were calling me a taxi which was more expensive than the ones at the airport.
Stayed 1 night in Aug 2023

10/10 Excellent

Steven

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gorgeous Wedding!
Spent the weekend for a wedding. The location was amazing, the pool was wonderful and the on site amenities were fantastic. I will return just to enjoy the resort.
Stayed 2 nights in Jul 2023

10/10 Excellent

Miguel

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Jun 2023

10/10 Excellent

Alexander

Stayed 1 night in Apr 2023

10/10 Excellent

Alfonso, Hoover

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful mountain views, near the city but country feel. The restaurant food is great.
Stayed 1 night in Mar 2023

8/10 Good

Juan

Travelled with family
Liked: Cleanliness, staff & service, amenities
Buen hotel de paso, el personal es muy amable y el desayuno delicioso
Stayed 1 night in Feb 2023

8/10 Good

CHAYREE, Charlotte

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Services was fantastic. But they should improve the cleanliness.
Stayed 1 night in Jan 2023

2/10 Terrible

Jacques

Stayed 1 night in Dec 2022

10/10 Excellent

Harrinton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
*
Stayed 1 night in Nov 2022

8/10 Good

WALDEMAR

Stayed 1 night in Aug 2022

10/10 Excellent

Elkin

Stayed 1 night in Jul 2022

10/10 Excellent

Pierre

Stayed 2 nights in May 2022

8/10 Good

Jaime, Prague

Stayed 2 nights in Oct 2021

10/10 Excellent

Carlos

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfy
Great beds, overall a good place to rest when you are working
Stayed 1 night in Jul 2021

10/10 Excellent

Daran

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic
Secure and pleasant resort with great facilities and helpful staff. The pools are great, including for young kids. I was very, very impressed with the quality and price of the food, so much so I ordered some dishes more than once. My original room didn’t have great WiFi but they moved me very easily upon request.
Stayed 1 night in Oct 2020

8/10 Good

Verified traveller

Stayed 1 night in Feb 2020