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Up América Plaza

3.5 star property

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Photo gallery for Up América Plaza

Sun deck
Quadruple Room | Pillow-top beds, desk, blackout curtains, free WiFi
Reception
Interior entrance
Standard Double Room | Pillow-top beds, desk, blackout curtains, free WiFi

Reviews

7.8 out of 10
Good

Popular amenities

  • Breakfast available
  • Pet-friendly
  • Parking available
  • Housekeeping
  • Air conditioning
  • 24/7 front desk

Explore the area

Map
Bartolome Mitre 1744, Buenos Aires, BUE, 1744
  • Palace of the Argentine National Congress
    ‪3 min walk‬
  • Colón Theatre
    ‪17 min walk‬
  • Obelisco
    ‪18 min walk‬
  • Buenos Aires (EZE-Ministro Pistarini Intl.)
    ‪38 min drive‬

Room options

View all photos for Superior Double Room

Superior Double Room | Pillow-top beds, desk, blackout curtains, free WiFi

Superior Double Room

  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Quadruple Room

Quadruple Room | Pillow-top beds, desk, blackout curtains, free WiFi

Quadruple Room

  • Sleeps 4
  • 1 Double Bed and 2 Single Beds OR 4 Single Beds

View all photos for Superior Twin Room

Superior Twin Room | Pillow-top beds, desk, blackout curtains, free WiFi

Superior Twin Room

  • 30 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Double Room

Standard Double Room | Pillow-top beds, desk, blackout curtains, free WiFi

Standard Double Room

  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

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About this property

Up América Plaza

Hotel with a 24-hour front desk, near Obelisco
Self parking, concierge services and a 24-hour front desk are available at this smoke-free hotel. WiFi in public areas is free. Additionally, tour/ticket assistance, a porter/bellboy and multilingual staff assistance are on-site.
Up América Plaza offers 90 air-conditioned accommodations with a hairdryer and free toiletries. Beds feature pillowtop mattresses. Cable televisions are provided.

Bathrooms include a shower with a rainfall showerhead, and bidets. Guests can surf the web using complimentary wireless Internet access. A nightly turndown service is provided and housekeeping is offered on a daily basis.

During your stay at Up América Plaza, you're just a quick walk from Palace of the Argentine National Congress. Enjoy features like free WiFi in public areas, plus breakfast (surcharge) and a local area shuttle (surcharge).
  • Free WiFi
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include a concierge, tour or ticket assistance and a porter
  • Just a 3-minute drive from Obelisco and a few minutes from Santa Fe Avenue
  • Local-area shuttle service available for a fee
  • Pets welcome for a fee
As a guest of Up América Plaza, you'll find a vending machine, multilingual staff, and tour/ticket assistance. WiFi is free in public spaces. Up América Plaza also features concierge services, a porter, and a lift. Parking is available for a fee.

This 3.5-star Buenos Aires hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 10:00 AM.

Languages

English, French, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Area shuttle (surcharge)
  • Parking on site (USD 20 per night)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: USD 12.10 for adults and USD 12.10 for children

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillowtop mattress

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 21-inch TV with cable channels

More

  • Air conditioning
  • Desk
  • Mobile key entry

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 12.10 per pet, per day

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 2 years old and younger stay free when using existing bedding.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: USD 1.50 per person, per night. This tax does not apply to children under 12 years of age.
  • You may be asked to pay the following charges at the property: Argentina value-added tax (21%). Nonresident travellers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (21%).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 12.1 for adults and from USD 12.1 for children
  • Self-parking fee: USD 20 per night
  • Pet fee: USD 12.10 per pet, per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit
Front desk staff will greet guests on arrival at the property.

We should mention

  • Children aged 2 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

America Plaza Buenos Aires
America Plaza Hotel
America Plaza Hotel Buenos Aires
Plaza Hotel America
America Plaza
Amerian Congreso Buenos Aires
Amerian Congreso Hotel
America Plaza Hotel
Up América Plaza Hotel
Up América Plaza Buenos Aires
Up América Plaza Hotel Buenos Aires

Up América Plaza Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 87 out of 255 reviews
Rating 8 - Good. 79 out of 255 reviews
Rating 6 - Okay. 49 out of 255 reviews
Rating 4 - Poor. 33 out of 255 reviews
Rating 2 - Terrible. 7 out of 255 reviews

7.8/10

Cleanliness

7.8/10

Staff & service

7.8/10

Amenities

7.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
This was a really nice hotel to stay in a great location in the center of Buenos Aires. There were plenty of restaurants, shops, and cultural places to explore. The stay was also very affordable if you're on a budget.
Stayed 1 night in Oct 2024

10/10 Excellent

Patty

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service, fast access to Corrientes Av in Buenos Aires
Stayed 5 nights in Jun 2024

10/10 Excellent

Joaquin

Stayed 1 night in Aug 2023

10/10 Excellent

RODOLFO

Stayed 1 night in May 2022

4/10 Poor

Verified traveller

Dingy, old, dirty looking. Very cheap though, so the conditions were expected. Only needed the room to catch a few hours sleep.
Stayed 1 night in Nov 2018

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2017

6/10 Okay

pisarola

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
few deficiencies
The location of the hotel was great. The staff especially Mateas were super helpful, courteous. The internet though advertised to be in room , was hardly capturable , except in lobby. The greatest deficiency was housekeeping. One day they did not even clean the room. Everyday we had to ask for new towels. They would take the dirty ones , but not leave clean ones, you then had to call front desk in order to get fresh towels.The only other thing which was minor in that they controlled the a/c, most of the time only the fan worked, was told ambient temp had to be a certain temp before a/c would kick in (after complaining a few times however it miraculously stayed cold.

4/10 Poor

Lina, Vaughan, Ontario

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Right in the center of the capital...
Right off we chaged room because of lousy wifi signal. Given a triple room on the first floor..not too bad at first. Then as the two weeks past it just got worse.. The buffet was actually more a CONTINENTAL BUFFET. There were no eggs and only had rolled slices of ham and sweets and bread. Not for gluten free diets! Buffet did not look like the online photo. Small space and cold and drafty. A fruit salad in a bowl was drowned in orange juice. I learned too late to ask for a whole apple... After the first two days it was cold in room #104, window didn't close properly and cold air was coming in. It was four (4) degrees and the heating didn't work. Service guy said they needed two day to open the wall to fix what was burned. The last few days when system got turned on it made a very loud noise, so it got turned off. Internet was impossibly maddening! I brought my iPad along so I could message home, avoiding long distance calls. Consecutive days without Internet...even in the lobby it was spotty at best. Being planet contious we put towels out of the shower back on the rack. Too late we discovered that when they were put on the floor and hanging from the tub, the maid actually put them back on the rack, sometimes just tossing them there. For two days unknowingly we used the towels that had been put on the floor (my husband had aclually wiped the floor with them after showering) these were used on our faces! Two days no towels. Saturday one elevator worked. Charged for local calls

10/10 Excellent

Robert, Navarro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Needs better towels.
As always, it's was a pleasant stay. We like this hotel very much.

8/10 Good

Robert, Navarro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel, friendly staff. The only things t
I like yhe location, the staff and yhe rooms are big enough and clean.

2/10 Terrible

KDS, San Francisco

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bad Hotel
Our stay was not as we had planned. Very BAD.....We arrived at our America Plaza Hotel and was given a dirty room.There were dirty towels and water leaking from the air condition.No hot water in the shower.Room carpet was dirty and after request was given a little better room but still no hot water in our room and water leaking fron air condition.....So we decided to change our hotel and got a better hotel.

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Central location reasonably priced
We stayed at the America Plaza Hotel for a week and found it a reasonably central location with good dining options nearby and access to the subway. The hotel was adequate for our purposes and the staff were mostly helpful, particularly the chief receptionist who assisted us via email prior to our stay. Our very limited Spanish didn't help as some staff also had very limited English. This hotel appears to cater more for the Latin American market but suited us fine.

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I like the location of this hotel
I like to stay here because it's close to just about everything.

10/10 Excellent

Robert, Navarro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to where I needed to be
I like this hotel because it's very convenient and the staff is very helpfull

10/10 Excellent

Robert, Navarro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to where I needed to be
Over all a very good experience, the place seems to ran out of hot water after a certain hour. The staff is very friendly and helpful.

8/10 Good

Naeema

Liked: Staff & service, room comfort
Disliked: Cleanliness
Good location, but needs cleaner rooms
The reception staff was friendly and informative. Location was very good. walking distance to main road and subway. Rooms serviced every day but floors not cleaned in the 4 days we stayed, resulting in a lot of dust and dirt. Rooms were large and airy, and breakfast spread good.

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and friendly
This is a very nice and very convenient, clean and friendly placd to stay. The staff is always ready to help you. I have never been able to use the wifi due to accessibility is very limited.

10/10 Excellent

Craig, well travelled mature couple, Wellington, New Zealand

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel
We arrived very early morning after a long international flight and were processed quickly and went straight to bed. We had a very large sunny quiet and warm room on the 9th floor. The bed and pillows were among the best we have encountered. Breakfast included a wide range of choices and was very good. Location very central and easy walking to subte line Callao and Congresso. Friendly staff with good English. This was our first time in this hotel and next time we return to Buenos Aires we will go back there.

8/10 Good

Acton stella, Acton, Ontario Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
first time in Buenos Aires
The Ameristar met our needs as travellers. It was clean, comfortable and staff were always willing to try and answer your questions. The rooms were actually quite large and there was plenty of space to put the suitcases and other items. The safe in our room was always put to good use.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and Good Hotel
Well located, and it´s price make the difference

6/10 Okay

Roberto, Caracas, Venezuela

Disliked: Room comfort
Not the best choice
The condition of the hotel is not bad. But there are many places better for the same price. Good things: The breakfast was good. The room is huge. Bad things: The air conditioning didn`t work, the room wasn`t very clean, the bed smells old, the location is not the best but the Subway is 3 blocks away.

10/10 Excellent

melody, colo, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great locations
This Hotel was located in downtown Buenos Aires. Great location grocery store around the conner...great pizza place on conner. The Hotel had a good breakfast. and the rooms were very nice and clean. The staff was helpful.

10/10 Excellent

Ondrej, Montreal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Decent quality for reasonable price
Decent quality hotel in good location for reasonable price

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities
excellent staff, rooms just OK
we stayed here a few nights. excellent staff service; good breakfasts; rooms ok but not great: roomy but a bit musty, refrigerator not too good. near subway, central location. value for the $ questionable.

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness
American Plaza Hotel
Not a bad experience. The hotel staff was great but there was mold in the corner of our room. Breakfast was very good but our small refrigerator was unable to keep anything cold. A solid 3 out of five.