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Palo Santo Hotel

4.0 star property
VIP Access

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Palo Santo Hotel

Interior entrance
Premium Room | Premium bedding, down duvets, pillow-top beds, minibar
Deluxe Suite, 1 Bedroom, Terrace | Terrace/patio
Building design
Front of property

Reviews

9.6 out of 10

Exceptional

Popular amenities

  • Hot tub
    Hot tub
  • Gym
    Gym
  • Pool
    Pool
  • Spa
    Spa
  • Room service
    Room service
  • Breakfast included
    Breakfast included

Explore the area

Map
Bonpland 2275, Buenos Aires, Capital Federal, C1425FWC
  • Distrito Arcos
    5 min walk
  • Palermo Soho
    8 min walk
  • Plaza Italia
    17 min walk
  • Buenos Aires (AEP-Aeroparque Jorge Newbery)
    21 min drive
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Deluxe Room

Deluxe Room | Premium bedding, down duvets, pillow-top beds, minibar

Deluxe Room

  • 36 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Suite, Jetted Tub (Palo Santo)

Luxury Suite, Jetted Tub (Palo Santo) | View from room

Luxury Suite, Jetted Tub (Palo Santo)

  • 65 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room

Premium Room | Premium bedding, down duvets, pillow-top beds, minibar

Premium Room

  • 35 sq m
  • City view
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Premium Triple Room

Premium Triple Room | Premium bedding, down duvets, pillow-top beds, minibar

Premium Triple Room

  • 35 sq m
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Single Bed OR 3 Single Beds

View all photos for Deluxe Suite, 1 Bedroom, Terrace

Deluxe Suite, 1 Bedroom, Terrace | Premium bedding, down duvets, pillow-top beds, minibar

Deluxe Suite, 1 Bedroom, Terrace

  • 60 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

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Exterior
1828 Smart Hotel
Pool
Breakfast included
Spa
Pet-friendly
4.7 out of 5, Exceptional, (484)
The price is €241
for 1 night
5 Dec - 6 Dec
1828 Smart Hotel

About this property

Palo Santo Hotel

Hotel with free breakfast, a quick walk to Palermo Soho
Along with a restaurant, this smoke-free hotel has a fitness centre and Access to hot tub. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, spa services, a seasonal outdoor pool and free use of bicycles are on-site.
Palo Santo Hotel offers 26 accommodations with minibars and laptop-compatible safes. Rooms open to furnished balconies. Each accommodation is individually furnished and decorated. Pillowtop beds feature down duvets and premium bedding. A pillow menu is available. This Buenos Aires hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices).

Bathrooms include dressing gowns, designer toiletries, bidets and complimentary toiletries. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include a hairdryer and blackout curtains. In-room massages, hypo-allergenic bedding and an iron/ironing board can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

A seasonal outdoor pool and Access to hot tub are on site. Other recreational amenities include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves by indulging in the on-site spa services. Services include deep-tissue massages and sports massages.
The free breakfast at Palo Santo Hotel gets high marks from our customers. During your stay, you're just a quick walk from Palermo Soho. Features include free WiFi in public areas, plus a restaurant and a gym.
  • Free buffet breakfast served daily
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Enjoy Argentinean cuisine and garden views while dining at Charqui
  • Take a swim in the seasonal outdoor pool or soak in the hot tub
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym and complimentary bicycles
  • Guests have great things to say about the breakfast and the helpful staff
  • Within a 10-minute walk of Distrito Arcos and Palermo Soho
  • Airport shuttle service available for a fee
As a guest of Palo Santo Hotel, you'll find a seasonal outdoor pool, Access to hot tub, a fitness centre, and complimentary bicycles. There's a restaurant on site. Free breakfast is available daily. Public spaces have free WiFi.

Spa services, a terrace, and multilingual staff are also featured at the business-friendly Palo Santo Hotel. An airport shuttle (available 24 hours) is available for a fee.

This 4-star Buenos Aires hotel is smoke free.

Guests are served a free buffet breakfast on weekdays from 7:00 AM to 10:30 AM and at the weekend from 8:00 AM to 11:00 AM.
Charqui – Overlooking the garden, this restaurant specialises in Argentinean cuisine and serves breakfast, brunch, lunch and dinner. Guests can enjoy al fresco dining (weather permitting).
Room service (during limited hours) is available.

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • 24-hour return airport shuttle on request for a surcharge

Food and drink

  • Free buffet breakfast available 7:00 AM to 10:30 AM on weekdays and 8:00 AM to 11:00 AM on weekends
  • A restaurant
  • Couples/private dining

Restaurants on site

  • Charqui

Family friendly

  • Laundry facilities
  • Seasonal outdoor pool
  • Soundproofed rooms
  • Travel cot

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service

Outdoors

  • Garden
  • Outdoor furniture
  • Pool loungers
  • Terrace

Spa

  • Deep-tissue massages
  • In-room massages
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways

More

  • 1 building
  • 8 floors
  • At least 80% lighting from LEDs
  • Built in 2014
  • Communal living room
  • Double-glazed windows
  • Living plant wall
  • Local culture and ecosystem education
  • Reception hall
  • Smoke-free property
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bidet
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Champagne service
  • Electric kettle
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 1 year old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for USD 70 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: USD 1.00 per person, per night. This tax does not apply to children under 12 years of age.
  • You may be asked to pay the following charges at the property: Argentina value-added tax (21%). Nonresident travellers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (21%).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 55 per vehicle (one-way, maximum occupancy 3)
  • Airport shuttle fee per child: USD 55 (one-way)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 70 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Palo Santo Hotel offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival.

We should mention

  • The seasonal pool will open in October and close in March.
  • Pool access available from 9:00 AM to 9:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 1 year old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Palo Santo Buenos Aires
Palo Santo Hotel
Palo Santo Hotel Buenos Aires
Palo Santo Hotel Hotel
Palo Santo Hotel Buenos Aires
Palo Santo Hotel Hotel Buenos Aires

Palo Santo Hotel Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 567 out of 726 reviews" "
Rating 8 - Good. 137 out of 726 reviews" "
Rating 6 - Okay. 15 out of 726 reviews" "
Rating 4 - Poor. 4 out of 726 reviews" "
Rating 2 - Terrible. 3 out of 726 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Excellent

Maria

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Maria, Salem

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room and the hotel itself were beautiful, and the staff incredibly friendly and welcoming. I’d definitely recommend this for your stay in Buenos Aires!
Stayed 6 nights in Aug 2024

10/10 Excellent

John

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Modern and comfortable in Palermo
Great service from all the staff. Very comfortable and altogether pretty convenient to done nice places in Palermo. I look forward to staying here again.
Stayed 3 nights in Aug 2024

10/10 Excellent

Pablo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relatively small hotel at a great location, very comfortable rooms.
Stayed 2 nights in Aug 2024

10/10 Excellent

marlene

Stayed 6 nights in Jul 2024

10/10 Excellent

Daniel Negrete

Liked: Cleanliness, staff & service, property conditions & facilities
I think i needed help with the tv remote, but the service and room was good
Stayed 5 nights in Jun 2024

10/10 Excellent

Daniel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Glenn

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
This hotel exceeded my expectations in almost every area. There is a reason that so many reviewers consistently rank it so high because there are a lot of details and care that they take in the room and in the staff making sure that you have a great experience. The room is clean spacious and has all the amenities that you would need. The location is in a residential area of Palermo that is conveniently located to many local sights. It is not in the central part of the city so you would have to take a taxi or Uber to get to that part. The front desk staff With whom interacted, Adrian and Jose were really helpful and friendly. Overall, we are great day, and I would have no hesitation in recommending the place.
Stayed 3 nights in Jul 2024

10/10 Excellent

Courtney

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful hotel!
Palo Santo was the perfect hotel for our long-week family get away to BA. The front desk staff were the best - full of helpful information and always smiling and wanting to make sure we were having the best trip possible.
Stayed 3 nights in Jun 2024

10/10 Excellent

luciana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

10/10 Excellent

Mirna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is my go to hotel for many reasons.
Stayed 6 nights in Jun 2024

10/10 Excellent

Stephan Earle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a great experience! The staff were amazing - friendly, helpful, and just very inviting. Or room was perfect/very comfortable for the three of us and the hotel was located in a great spot with easy walking to restaurants/etc. and cab/Uber were easy to grab. Would def stay here again
Stayed 3 nights in Jun 2024

8/10 Good

Robert

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024

10/10 Excellent

Luciana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in May 2024

10/10 Excellent

Darrin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and helpful staff.
Stayed 3 nights in May 2024

10/10 Excellent

salete

The best place in Palermo.
The hotel is really comfortable and clean and the staff is peefect.
Stayed 6 nights in May 2024

10/10 Excellent

tiffany

Liked: Cleanliness, staff & service, property conditions & facilities
The Palo Santo Hotel in Buenos Aires offers a stylish and eco-friendly stay with modern amenities. The hotel's unique design and sustainable practices create a comfortable and inviting atmosphere for guests. The staff is friendly and attentive, ensuring a pleasant stay. Camillo was very knowledgeable and gave us great recommendations. House keeping also did a fantastic job. It was such a delight to come back to your room with chocolates on the pillow as well as night time tea to help you sleep. The breakfast was very delicious and they offered fresh breads, cheese and meats. They also made you your own fresh coffee or you could choose to have a latte or cappuccino. The location is convenient, allowing easy access to attractions in Buenos Aires. Overall, a great choice for travelers looking for a chic and environmentally conscious accommodation option in the city.
Stayed 4 nights in May 2024

8/10 Good

Nafees

Liked: Cleanliness, staff & service
Stayed 3 nights in Apr 2024

8/10 Good

RICARDO ARTURO

Stayed 3 nights in Apr 2024

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and helpful staff
Stayed 3 nights in Apr 2024

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel! Love the staff
Stayed 1 night in Mar 2024

10/10 Excellent

Karen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic small hotel, perfectly located in Palermo. Spacious room, comfortable memory foam bed, huge bathroom with rain shower. Staff were very friendly and helpful.
Stayed 4 nights in Apr 2024

10/10 Excellent

Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel in a great neighborhood. Beautiful decor, great vibe all around but the best part about it are the people here, especially Camilo. Completely recommend this hotel to anyone planning visiting Buenos Aires.
Stayed 5 nights in Apr 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Palo Santo is everything a boutique hotel should be and after years of being disappointed by boutique hotels and going back to big names, I’m so glad I tried Palo Santo. I even extended my stay because I enjoyed myself so much. A few things to note: the hotel is very clean and the housekeeping staff really pays attention to details. I am paranoid about bugs of any kind and check mattress seams etc and Palo Santo was impeccable! I even checked under the bed (like I said, I have very high standards) and it was spotless. Cannot say enough good things about this. The rooms are big and the balcony is great. I got a deluxe room and got room 43 which faced the courtyard (rooms ending in 4 and 3 seems to face the courtyard) so it was very quiet. I can’t speak to the street facing rooms but considering it’s a small street, I suspect the noise level should be fine. Breakfast was good. Selection is small but it’s a boutique hotel so that’s to be expected. Omelette was great, fruits were delicious and the service was great. Reception staff went above and beyond. You can text them with questions, they will give you personalized suggestions and when you go in and out of the hotel you get greeted by name. It is everything a boutique hotel should be. Location is good! It’s a bit outside of the general hubbub of Palermo SoHo since the hotel is in Palermo Hollywood but still good. I did a lot of research when looking for my hotel and I’m so glad I went to Palo Santo.
Stayed 2 nights in Apr 2024

10/10 Excellent

Dennis

Liked: Property conditions & facilities, room comfort
Amazing Staff
The staff were all great-smiling faces and always helpful! Would love to come back here.
Stayed 3 nights in Apr 2024