Best Western Galleria Inn & Suites

2.5 star property

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Best Western Galleria Inn & Suites

Desk, blackout curtains, iron/ironing board, free cots/infant beds
Lobby
Desk, blackout curtains, iron/ironing board, free cots/infant beds
Lobby
Seasonal outdoor pool

Reviews

6.6 out of 10

Popular amenities

  • Pool
  • Breakfast included
  • Gym
  • Parking included
  • Housekeeping
  • Laundry

Explore the area

Map
601 Dingens St, Buffalo, NY, 14206
  • Walden Galleria Mall
    ‪6 min drive‬
  • Broadway Market
    ‪6 min drive‬
  • Buffalo Museum of Science
    ‪10 min drive‬
  • Buffalo, NY (BUF-Buffalo Niagara Intl.)
    ‪13 min drive‬

Room options

Suite, 1 King Bed with Sofa bed, Non Smoking, Kitchenette (with Sofabed)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator

  • Sleeps 2
  • 1 Queen Bed

Standard Room, 1 King Bed, Non Smoking, Refrigerator

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 Queen Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

Standard Room, 1 Queen Bed, Accessible, Bathtub

  • Sleeps 2
  • 1 Queen Bed

Standard Room, 2 Double Beds, Non Smoking, Refrigerator

  • Sleeps 4
  • 2 Double Beds

Executive Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Shower Only;with Sofabed)

  • Sleeps 4
  • 1 King Bed

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About this property

Best Western Galleria Inn & Suites

Hotel in Buffalo with free breakfast and fitness centre
Along with a fitness centre, this smoke-free hotel has coffee/tea in a common area and a seasonal outdoor pool. Free on-the-go breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a business centre, a meeting room and dry cleaning are on-site.
Best Western Galleria Inn & Suites offers 109 air-conditioned accommodations with free newspapers and coffee/tea makers. Televisions come with cable channels. Bathrooms include a combined bath/shower unit and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include offices and desks, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre and a seasonal outdoor pool.
Our customers tell us that they can't get enough of the helpful staff at Best Western Galleria Inn & Suites. During your stay, you'll be close to KeyBank Center. Free breakfast, free WiFi in public areas and free self-parking are available.
  • Free on-the-go breakfast served daily
  • Free WiFi
  • Free self-parking
  • Take a swim in the seasonal outdoor pool
  • Amenities include free newspapers in reception, a business centre and a meeting room
  • On-site recreation includes a gym
  • 7 minutes by car from KeyBank Center and 13 minutes from Highmark Stadium
Best Western Galleria Inn & Suites offers its guests a fitness centre and a seasonal outdoor pool. A computer station is on site and WiFi is free in public spaces. Business amenities include a business centre and a meeting room. Free breakfast is served daily. The business-friendly Best Western Galleria Inn & Suites also features a vending machine, coffee/tea in common area, and complimentary newspapers in the lobby. Self parking is free.

This Buffalo hotel is smoke free.

Guests are served a free on-the-go breakfast daily from 6:30 AM to 9:30 AM.

Languages

English, French, Hindi, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free on-the-go breakfast available daily 6:30 AM to 9:30 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Free cot
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Office
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age - 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • The seasonal pool will open in May and close in September.
  • Pool access available from 8 AM to 9 PM

Property is also known as

Best Western Galleria
Best Western Galleria Inn
Best Western Plus Galleria
Best Western Plus Galleria Cheektowaga
Best Western Plus Galleria Inn
Best Western Plus Galleria Inn Cheektowaga
Best Western Plus Galleria Hotel Cheektowaga
Best Western Plus Galleria Inn And Suites
Best Western Plus Galleria Inn Suites
Best Galleria & Suites Buffalo
Best Western Galleria Inn Suites
Best Western Plus Galleria Inn Suites
Best Western Galleria Inn & Suites Hotel
Best Western Galleria Inn & Suites Buffalo
Best Western Galleria Inn & Suites Hotel Buffalo

Best Western Galleria Inn & Suites Reviews

Reviews

6.6
Rating 10 - Excellent. 247 out of 1004 reviews" "
Rating 8 - Good. 248 out of 1004 reviews" "
Rating 6 - Okay. 192 out of 1004 reviews" "
Rating 4 - Poor. 145 out of 1004 reviews" "
Rating 2 - Terrible. 172 out of 1004 reviews" "

6.8/10

Cleanliness

7.6/10

Staff & service

6.2/10

Amenities

6.4/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

8/10 Good

Karen

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The carpets were very worn. Christmas decorations were up, it is October. Candle holders on mantle in the lobby had 2 holders and 1 candle. Pillows were lumpy. It would have been nice if the EV chargers were functional.
Stayed 1 night in Oct 2024

10/10 Excellent

Karen

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Things are very worn and not updated. For example the lobby had Christmas decorations up. It is October. On the mantle in the lobby there were 2 candle holdrs and 1 candle. The carpets were worn or unclean.
Stayed 4 nights in Oct 2024

2/10 Terrible

Frances

Disliked: Cleanliness, staff & service
Stayed 1 night in Oct 2024

4/10 Poor

Lydia

Disliked: Cleanliness, property conditions & facilities
Location
Stayed 1 night in Oct 2024

6/10 Okay

Leane

..
Stayed 1 night in Oct 2024

2/10 Terrible

Brayden

Travelled with group
Disliked: Property conditions & facilities
The room did not have functional air conditioning. Very hot to sleep in. Made for a poor stay.
Stayed 1 night in Oct 2024

10/10 Excellent

Keith

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly
Stayed 1 night in Oct 2024

8/10 Good

Chris

Liked: Cleanliness, staff & service, property conditions & facilities
In town for a Bills game, there was a faint cigarette smoke smell when we first entered our room, got an air freshener from the front desk and it wasn't an issue going forward.
Stayed 3 nights in Oct 2024

8/10 Good

Mike

Business traveller
Liked: Cleanliness, staff & service
Good low cost option.
Stayed 1 night in Oct 2024

6/10 Okay

Verified traveller

Stayed 3 nights in Oct 2024

8/10 Good

Nathan

Travelled with group
Older property but has been maintained very well.
Stayed 2 nights in Oct 2024

10/10 Excellent

Jamie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean/Positive Review
We came up for a Buffalo Bills game. It was our first time to the area so we weren’t sure what to expect. The hotel was centrally located to everything we did while there. Staff were polite/helpful and room was clean. Can’t wait to be back. Go Buffalo.
Stayed 2 nights in Oct 2024

10/10 Excellent

Tracy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Front desk staff was extreme nice and answered all our questions. Room was comfortable and clean. I was very happy to see the police patrolling the property in the early morning hours when i went out for a cigarette... The area is very residential and quite but close to shopping and restaurants....I would definitely stay again.
Stayed 1 night in Oct 2024

2/10 Terrible

Luke

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I was packing up this morning to leave and saw bedbugs crawling on the mattress. I took a picture of one and told the worker at the front desk and he seemed like he didn't care. In highly upset that I paid 160 dollars for a room that has bedbug's. I need someone from management to get ahold of me to see what can be done about this
Stayed 1 night in Oct 2024

4/10 Poor

Vanessa

Stayed 2 nights in Sep 2024

8/10 Good

Katherine

Liked: Cleanliness, staff & service
Shauna at the front desk was wonderful.
Stayed 1 night in Oct 2024

8/10 Good

Marlon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

2/10 Terrible

Muni

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
We had bed bugs in the room we couldn’t sleep from the bites
Stayed 3 nights in Oct 2024

4/10 Poor

Amy H

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Rooms smelled of cigarettes, bathroom needs repairs
Stayed 1 night in Oct 2024

2/10 Terrible

sheila

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
Got into the bed and found a lighter under the covers! Breakfast food was cold and poor quality! Room was dark and dirty
Stayed 1 night in Oct 2024

6/10 Okay

Deja

Travelled with family and small children
Liked: Cleanliness
The breakfast was adequate and tasted ok. Didnt like tht there was no microwaves in the room. Was disappointed because it stated there was pools available but when we got there we were told pool was 'closed'.
Stayed 2 nights in Oct 2024

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

2/10 Terrible

Adam

Travelled with family
Disliked: Staff & service, property conditions & facilities
The website said it has an indoor pool.... There was no pool open The side "locked" doors were open for intruders to enter the hotel...
Stayed 2 nights in Oct 2024

8/10 Good

Yvette

Travelled with family
Liked: Cleanliness, room comfort
Weekend stay
Stayed at Best Western for a weekend trip for a concert. Check in was smooth, great parking, the room was smaller than I thought but it was comfortable. The room we had didn’t have a view. I think the hotel was a motel at one time where the doors were outside and were remodeled so our window showed the interior hallway. The hvac was loud but awesome temperature. Overall it was a good stay.
Stayed 2 nights in Oct 2024

10/10 Excellent

Heather

Travelled with group
Stayed 1 night in Oct 2024