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Comfort Inn And Suites Hamburg

2.5 star property

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Photo gallery for Comfort Inn And Suites Hamburg

In-room safe, desk, blackout curtains, iron/ironing board
Exterior
Lobby
Lobby
Indoor pool

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Pet-friendly
  • Gym
  • Breakfast included
  • Housekeeping
  • Air conditioning

Explore the area

Map
3615 Commerce Pl, Hamburg, NY, 14075
  • Hilbert College
    ‪5 min drive‬
  • Hamburg Fairgrounds
    ‪6 min drive‬
  • Highmark Stadium
    ‪8 min drive‬
  • Buffalo, NY (BUF-Buffalo Niagara Intl.)
    ‪25 min drive‬

Room options

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Suite, 1 King Bed with Sofa bed, Non Smoking

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Room, Multiple Beds, Accessible, Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Room, Multiple Beds, Accessible, Non Smoking

  • Sleeps 5
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Room, 2 Double Beds, Accessible, Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Room, 2 Double Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Double Beds

View all photos for Room, Multiple Beds, Non Smoking (2 Double and 1 Person Sofa Bed)

In-room safe, desk, blackout curtains, iron/ironing board

Room, Multiple Beds, Non Smoking (2 Double and 1 Person Sofa Bed)

  • Sleeps 5
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed, Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Suite, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room, 2 Double Beds, Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Standard Double Room, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

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  • Breakfast included
  • Parking included
  • Free WiFi
4.4 out of 5, Excellent, (1002)
The price is €184
for 1 room
includes taxes & fees
30 Mar - 31 Mar
Holiday Inn Express Hotel & Suites Hamburg by IHG

About this property

Comfort Inn And Suites Hamburg

Hotel in Hamburg with free breakfast and fitness centre
This hotel features an indoor pool, a fitness centre and a 24-hour business centre. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour front desk, free newspapers and gift shops/newsstands.
Comfort Inn And Suites Hamburg offers 61 accommodations with a safe and coffee/tea makers. Flat-screen televisions come with cable channels. Bathrooms include complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Comfort Inn And Suites Hamburg. During your stay, you'll be within walking distance of South Shore Golf Course. You'll find features such as free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast offered
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Take a swim in the indoor pool
  • Amenities include free newspapers in reception, a front desk safe and a 24-hour business centre
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Just a 5-minute drive from Lake Erie and 8 minutes from Highmark Stadium
  • Pets welcome for a fee
Comfort Inn And Suites Hamburg offers its guests an indoor pool and a fitness centre. Public spaces have free WiFi. You'll find a 24-hour business centre on site. Free breakfast is served. A vending machine, gift shops/newsstands, and complimentary newspapers in the lobby are also featured at the business-friendly Comfort Inn And Suites Hamburg. Free self parking is available.
Guests are served a free buffet breakfast.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast

Things to do

  • Gym
  • Indoor pool

Family friendly

  • Indoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Guidebooks
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchairs on site

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 20 per pet, per night, plus a deposit of USD 50 per week
  • Maximum 2 pets
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 50 per week
  • Pet fee: USD 20 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 7 AM to 10 PM
  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Comfort Hamburg
Comfort Inn Hamburg
Hamburg Comfort Inn
Inn Hamburg
Comfort Hotel Hamburg

Comfort Inn And Suites Hamburg Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 375 out of 1004 reviews
Rating 8 - Good. 282 out of 1004 reviews
Rating 6 - Okay. 167 out of 1004 reviews
Rating 4 - Poor. 88 out of 1004 reviews
Rating 2 - Terrible. 92 out of 1004 reviews

7.8/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.0/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Beverly

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No staff at the front desk
The front desk was not covered by anyone the night-morning of Dec 10th. The sign at the desk stated if assistance was needed to ring the bell that was on the front desk or call a given phone number. No one responded to the bell and no one answered the phone. I was told by the front desk staff on Dec 9th she would be there the next morning to assist me with a change in my reservation however she was not there.
Stayed 1 night in Dec 2024

10/10 Excellent

Joseph

Stayed 2 nights in Nov 2024

10/10 Excellent

Kristy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay
Was close to Buffalo Bills Stadium and very friendly atmosphere
Stayed 1 night in Nov 2024

10/10 Excellent

Sarah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed the cleanliness and the kindness of the staff
Stayed 3 nights in Nov 2024

6/10 Okay

Jacqueline

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Overall it was good but we had a broken bed in one of the rooms and we were promised a discount by one staff member which on checking out was not honoured
Stayed 2 nights in Nov 2024

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities
Tv channel selection.
Stayed 2 nights in Nov 2024

6/10 Okay

Jeana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Overpriced but friendly
The place was OK and it was clean; however for a room with no refrigerator or microwave I felt the price was too high. It should have been under $100 a night room instead of $150. However, the girl that checked us in was very friendly. It was late when we got to the hotel room, so it was very nice to have her friendly attitude when we checked in.
Stayed 1 night in Nov 2024

6/10 Okay

Sandra

Stayed 2 nights in Nov 2024

8/10 Good

Mary

Very friendly staff
Stayed 1 night in Nov 2024

4/10 Poor

CARL J

Liked: Staff & service
Disliked: Property conditions & facilities
Garbage all over outside. Side door card readers ripped off.
Stayed 2 nights in Nov 2024

10/10 Excellent

Laura

Stayed 2 nights in Nov 2024

8/10 Good

terry

Stayed 2 nights in Nov 2024

4/10 Poor

Jo Ellen

Travelled with group
Disliked: Cleanliness, property conditions & facilities, room comfort
Not the best
The hotel is old and not kept up well at all. The keys would not work, there were stains on the bedding, there was peeling wall paper and the heavy perfume smell was terrible.
Stayed 2 nights in Nov 2024

6/10 Okay

Jennifer, Kingston

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
The ceiling had massive stains on it, outlet by bed didn’t work, hole in the shower wall with tape over it. The overwhelming smell of air fresheners takes your breath away and caused me headaches.
Stayed 1 night in Nov 2024

4/10 Poor

John

Travelled with family
Disliked: Room comfort
Wanted a hotel with pool. And we get there and go down there and the pool is closed. I would have never stayed there.
Stayed 1 night in Nov 2024

10/10 Excellent

Marian

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk staff were all very pleasant and always greeted us. We stayed for 5 nights. Breakfast had plenty of options. Water in shower had good pressure and was hot. Room was clean. Beds were comfy. Everything worked like it should. Hallways smelled like air freshener. Surprisingly it didn’t bother my sinuses. Overall a flawless stay. Will be using this hotel again whenever I’m in the area.
Stayed 5 nights in Nov 2024

2/10 Terrible

Cecilia

Stayed 1 night in Nov 2024

6/10 Okay

Talon

Liked: Cleanliness, staff & service
Stayed 3 nights in Nov 2024

10/10 Excellent

Walter

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in Nov 2024

4/10 Poor

Diane

Business traveller
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Hair dryer was smoking, wall outlets not working, phone not working and a bar sticking out of the bed frame left me with a big bruise on my ankle. The did provide us with a new hair dryer and said they will remove it. It is pathetic that I had to pay extra for a fridgerator.
Stayed 4 nights in Nov 2024

8/10 Good

Samuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

8/10 Good

Judith A

Travelled with family
Liked: Cleanliness, staff & service
Staff very friendly. Hotel very clean but in need of some updating - especially our bathroom - lighting very dim, no plugs in either sink or shower drain. Free breakfast was adequate. Overall, great location, great price, fine for one night, but in need of some TLC
Stayed 1 night in Nov 2024

10/10 Excellent

Mary

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The clerk at check in was the absolute best! She was very friendly and helpful with details about where we were going the next day! She’s the type of person you want as a friend.
Stayed 1 night in Nov 2024

10/10 Excellent

John A

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

6/10 Okay

Jeremy

Travelled with group
Liked: Staff & service
Disliked: Property conditions & facilities
Room door didn't lock for the first night. Staff were able to fix. Tub faucet dripped continuously so we had to wrap a towel around it or you would hear it when trying to sleep. Phone in the room didn't work. Staff were great!
Stayed 2 nights in Nov 2024