Garden Place Hotel

3.5 star property
VIP Access

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Photo gallery for Garden Place Hotel

Reception
Bar (on property)
Lobby
Executive Suite, 1 King Bed (Jetted Tub) | Jetted bathtub
Lobby

Reviews

7.8 out of 10
Good

Popular amenities

  • Breakfast available
  • Bar
  • Gym

Explore the area

Map
6615 Transit Road, Buffalo, NY, 14221
  • Eastern Hills Mall
    ‪3 min drive‬
  • Samuel’s Grande Manor
    ‪4 min drive‬
  • Diamond Hawk Golf Course
    ‪4 min drive‬
  • Buffalo, NY (BUF-Buffalo Niagara Intl.)
    ‪12 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members

Room options

Executive Suite, 1 King Bed (Jetted Tub)

  • 51 sq m
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 2 Queen Beds

  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

Jacuzzi Suite, 1 King Bed (2 person whirlpool included)

  • 23 sq m
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 King Bed

  • 33 sq m
  • Sleeps 3
  • 1 King Bed

Similar properties

About this property

Garden Place Hotel

Hotel in Buffalo with free airport shuttle and 24-hour fitness centre
A restaurant, a 24-hour fitness centre and a bar/lounge are available at this smoke-free hotel. Free WiFi in public areas is provided, as well as free self parking, a free airport shuttle and free train station pick-up. Other amenities include a sauna, a coffee shop/cafe and coffee/tea in a common area. Housekeeping is available on request.
Garden Place Hotel offers 166 accommodations with iPod docking stations and a safe. Beds feature premium bedding. Fridges and coffee/tea makers are provided. Bathrooms include a shower, complimentary toiletries and hairdryers.

32-inch LCD televisions come with premium cable channels and pay-per-view films. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a sauna and a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Garden Place Hotel. During your stay, you'll be close to Walden Galleria Mall. Enjoy features like free WiFi in public areas, free self-parking and a free round-trip airport shuttle.
  • Free Wi-Fi in some public areas
  • Free self-parking and Motorhome/coach/lorry parking
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • Continental breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a 24-hour gym and a sauna
  • Guests really like the accommodation for the cleanliness and overall comfort
  • 10 minutes by car from University At Buffalo - North Campus and 8 minutes from Walden Galleria Mall
  • Free airport, train station pick-up and train station drop-off shuttle service
  • Dogs welcome for a fee
Garden Place Hotel offers its guests a sauna and a 24-hour fitness centre. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A business centre, a meeting room, and limo/town car service are available. A vending machine, gift shops/newsstands, and a garden are also featured at the business-friendly Garden Place Hotel. A roundtrip airport shuttle (available 24 hours), A train station pick-up shuttle and A train station drop-off shuttle are free. Self parking is free.

This 3.5-star Buffalo hotel is smoke free.

For a fee, guests can enjoy continental breakfast on weekdays from 6:00 AM to 10:00 AM and at the weekend from 7:00 AM to 11:00 AM.
Italian Prime – This steakhouse only serves dinner.
Remington's Lounge – On-site bar. Open daily.
Garden Cafe – This café only serves breakfast. Open daily.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour free return airport shuttle on request
  • Free 24-hour train station pick-up and drop-off shuttle
  • Limo/town car service
  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Continental breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 1 to 20 for adults and USD 1 to 20 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Garden Cafe
  • Italian Prime
  • Remington's Lounge

Things to do

  • 24-hour gym
  • Sauna
  • Spa tub
  • TV in common areas

Family friendly

  • Cot (surcharge)
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre
  • Meeting room

Outdoors

  • Garden
  • In a state park

Spa

  • Manicures/pedicures

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible train station shuttle
  • Braille/raised signage
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift

Room amenities

Bedroom

  • Blackout drapes
  • Cot (surcharge)
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels
  • IPod dock
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 PM
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

This property offers transfers from the train station; to arrange pick-up, guests must contact the property on arrival, using the contact information on the booking confirmation
Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
You will be asked to provide the property with a copy of your government-issued photo ID after booking

Access methods

Staffed front desk

Pets

  • Pets: USD 25 per pet, per day, plus a deposit of USD 150 per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 50 lb per pet)
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 15.0 per day.
  • Cots (infant beds) are available for USD 15.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 150 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately USD 1 to 20 for adults and USD 1 to 20 for children
  • Pet deposit: USD 150 per stay
  • Pet fee: USD 25 per pet, per day
  • Service animals are exempt from fees
  • Crib (infant bed) fee: USD 15.0 per day
  • Rollaway bed fee: USD 15.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Garden Place Hotel offers transfers from the train station. Please contact the property on the number on the booking confirmation on arrival with your arrival details. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival. Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 2 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Salvatore's Garden
Salvatore's Garden Place
Salvatore's Garden Place Ascend Collection
Salvatore's Garden Place Ascend Collection Williamsville
Salvatore's Garden Place Hotel Ascend Hotel Collection
Hotel Salvatores Garden Place
Salvatores Garden Place Williamsville
Garden Place Hotel Hotel
Garden Place Hotel Buffalo
Garden Place Hotel Hotel Buffalo
Salvatore's Garden Place Hotel an Ascend Hotel Collection

Garden Place Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 723 out of 1634 reviews
Rating 8 - Good. 399 out of 1634 reviews
Rating 6 - Okay. 198 out of 1634 reviews
Rating 4 - Poor. 176 out of 1634 reviews
Rating 2 - Terrible. 138 out of 1634 reviews

7.8/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Michael, Buffalo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

4/10 Poor

Paula

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No hot water maintenance never came. The vent over the outdated hot tub was falling down. Room unkept and no help from staff.
Stayed 2 nights in Nov 2024

10/10 Excellent

jim, Le Roy

Stayed 1 night in Nov 2024

10/10 Excellent

Falah

Was a very nice place clean quiet and very nice staff
Stayed 2 nights in Nov 2024

10/10 Excellent

Eileen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unique property and a refreshing change to standard hotel chains.
Stayed 1 night in Nov 2024

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just plain GROSS
The only good thing I can say about this hotel is that they didn’t give much of an issue refunding us. I don’t know how this place had a good rating, because it was truly gross. As soon as we got there the service was very mediocre. All three women just seemed like they didn’t want to be there. I understand why now. Check in went fairly ok but when we were headed to the room, the hotel was giving serious “The Shining” vibes. The carpets were disgusting, covered in stains. When we got to our room there was a massive stain right outside our door- which should have been a sign. The room was not cleaned. There were m&ms literally on the floor and hair all over the bed sheets. We complained to the front desk, and the girl was literally on her cell phone on a personal call, and barely paused the conversation to listen to us. We asked for a new room, and they put us into one that was somehow worse. Smelled of cigarettes, stains all over the carpet, and again, hairs on the bed. We could not stay there, and ended up finding a different hotel last minute, where we could actually sleep and not feel like our skin was crawling. I don’t normally leave reviews for places (good or bad), but this was SO bad that I feel I have to. Hotels.com tried to pull a fast one on me and not refund me for the stay, but I ended up getting it sorted. So yeah, the fact that I got my money back is the only good thing I can say.
Stayed 1 night in Nov 2024

10/10 Excellent

Sherri

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
You can tell the ownership and staff take great pride in their properties. It is a breath of fresh air. A real find.
Stayed 1 night in Nov 2024

2/10 Terrible

Duncan

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
The first room offered was warm, dated, damaged, and the heating and cooling unit did not work. It took two more attempts until a barely adequate room was found. No upgrade was offered even though the hotel was mostly empty.
Stayed 2 nights in Nov 2024

10/10 Excellent

DIANA

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent every time
Excellent and it’s evident the hotel cares about its Customers!!!
Stayed 2 nights in Nov 2024

6/10 Okay

Elaine

My room was dusty , the floor was sticky , the room just didn’t feel clean
Stayed 3 nights in Nov 2024

10/10 Excellent

Kayley

Stayed 2 nights in Nov 2024

8/10 Good

Roy

Stayed 1 night in Nov 2024

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Nov 2024

6/10 Okay

Devon

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Dirty sofas cracked walls dirty rugs/floors wasn’t a good presentation
Stayed 1 night in Nov 2024

10/10 Excellent

Mary-Kate, Ovid

Stayed 2 nights in Oct 2024

6/10 Okay

samuel

Travelled with partner
Liked: Amenities
Disliked: Staff & service
I have stayed here a lot in the past. Seems to be going down a hill. We were told putting the sign out for the room to be claimed was of no use but we had to come down to the desk and make the request. Paint with chipping and the bathroom was unclean. Needed a couple of extra towels as the water from the shower sprays all over the floor. Had to beg and reason for a couple of towels
Stayed 2 nights in Nov 2024

8/10 Good

David

Change the clock to EST
Stayed 2 nights in Nov 2024

8/10 Good

Teresa

Liked: Staff & service
Disliked: Cleanliness
We had two rooms. One had been updated. One had not. The one that still had carpet was kinda gross. Water damage and something black (possibly mold)on a wall. The updated room was very nice!!
Stayed 1 night in Nov 2024

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Ali, Buffalo

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and great atmosphere.
Stayed 3 nights in Nov 2024

8/10 Good

Mark

Liked: Cleanliness
Stayed 1 night in Nov 2024

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The Hotel was great staff decorations perfect place to stay
Stayed 2 nights in Nov 2024

8/10 Good

Kelly

Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2024

8/10 Good

Mike

Stayed 1 night in Nov 2024

2/10 Terrible

Barbara

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our second time staying there the place looks so dated; carpets are disgusting going up the stairs to the 2nd 3rd floors, beds are very uncomfortable; rooms look dated; very noisy for the two nights we stayed there people were parting well after 2-3-4am; staff not friendly at all!
Stayed 2 nights in Nov 2024