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Tru by Hilton Williamsville Buffalo Airport

2.5 star property

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Photo gallery for Tru by Hilton Williamsville Buffalo Airport

Reception
Lobby
Blackout curtains, iron/ironing board, free cots/infant beds, free WiFi
Indoor pool
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Free airport shuttle
  • Pool
  • Pet-friendly
  • Gym
  • Laundry

Explore the area

Map
48 Freeman Road, Building B, Buffalo, NY, 14221
  • Samuel’s Grande Manor
    ‪4 min drive‬
  • Walden Galleria Mall
    ‪9 min drive‬
  • University At Buffalo - North Campus
    ‪11 min drive‬
  • Buffalo, NY (BUF-Buffalo Niagara Intl.)
    ‪14 min drive‬

Room options

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

Room, 2 Queen Beds, Accessible (Hearing) | Blackout curtains, iron/ironing board, free cots/infant beds, free WiFi

Room, 2 Queen Beds, Accessible (Hearing)

  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Bathtub (Hearing)

Room, 2 Queen Beds, Accessible, Bathtub (Hearing) | Blackout curtains, iron/ironing board, free cots/infant beds, free WiFi

Room, 2 Queen Beds, Accessible, Bathtub (Hearing)

  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

Room, 2 Queen Beds, Accessible, Bathtub | Blackout curtains, iron/ironing board, free cots/infant beds, free WiFi

Room, 2 Queen Beds, Accessible, Bathtub

  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Hearing)

Blackout curtains, iron/ironing board, free cots/infant beds, free WiFi

Room, 1 King Bed, Accessible (Hearing)

  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing, Roll-in Shower)

Room, 1 King Bed, Accessible (Hearing, Roll-in Shower) | Blackout curtains, iron/ironing board, free cots/infant beds, free WiFi

Room, 1 King Bed, Accessible (Hearing, Roll-in Shower)

  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub (Hearing)

Blackout curtains, iron/ironing board, free cots/infant beds, free WiFi

Room, 1 King Bed, Accessible, Bathtub (Hearing)

  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds | Blackout curtains, iron/ironing board, free cots/infant beds, free WiFi

Room, 2 Queen Beds

  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Room, 1 King Bed | Blackout curtains, iron/ironing board, free cots/infant beds, free WiFi

Room, 1 King Bed

  • 23 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Terrace/patio

Home2 Suites by Hilton Williamsville Buffalo Airport

  • Pool
  • Breakfast included
  • Free airport shuttle
  • Pet-friendly
4.4 out of 5, Excellent, (676)
The price is €113
for 1 room
includes taxes & fees
25 Mar - 26 Mar
Home2 Suites by Hilton Williamsville Buffalo Airport

About this property

Tru by Hilton Williamsville Buffalo Airport

Hotel in Buffalo with free breakfast and free airport shuttle
Along with an indoor pool, this hotel has a fitness centre and a bar/lounge. Free self-service breakfast is provided, as well as free WiFi in public areas, free self parking and a free airport shuttle. Other amenities include a snack bar/deli, coffee/tea in a common area and a business centre. Weekly housekeeping is available.
Tru by Hilton Williamsville Buffalo Airport offers 79 accommodations with designer toiletries and a hairdryer. LED televisions are featured in guestrooms.

Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a fitness centre.
Our customers tell us that they can't get enough of the free breakfast at Tru by Hilton Williamsville Buffalo Airport. During your stay, you're just a quick walk from Patriots and Heroes Park. You'll find features such as free WiFi in public areas, free self-parking and a free round-trip airport shuttle. This property offers pet-friendly amenities, such as food and water bowls.
  • Free self-service breakfast served daily
  • Free WiFi
  • Free self-parking
  • Enjoy drinks at the bar/lounge
  • Take a swim in the indoor pool
  • Amenities include a front desk safe, a business centre and a gift shop
  • On-site recreation includes a gym
  • Guests have great things to say about the breakfast and the helpful staff
  • 11 minutes by car from University At Buffalo - North Campus and 9 minutes from Walden Galleria Mall
  • Free airport shuttle service
  • Cats and dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Tru by Hilton Williamsville Buffalo Airport offers its guests an indoor pool and a fitness centre. There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces.

There's an onsite business centre. Barbecue grills, an arcade/games room, and gift shops/newsstands are also featured at Tru by Hilton Williamsville Buffalo Airport. A roundtrip airport shuttle is free (available on request). Free self parking is available.

Guests are served a free self-service breakfast on weekdays from 6:00 AM to 9:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free return airport shuttle from 10:00 AM to 11:00 AM at scheduled times and on request
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free self-serve breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Arcade/game room
  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Arcade/game room
  • Free cot
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre
  • Computer station

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 55-inch LED TV

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Free local calls
  • Iron/ironing board
  • Mobile key entry

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 80 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Tru by Hilton Williamsville Buffalo Airport offers transfers from the airport. Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.

We should mention

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Tru Hilton Williamsville Buffalo Airport NY Hotel
Tru Hilton Williamsville Buffalo Airport NY
Tru Hilton Williamsville Buffalo Airport Hotel
Tru Hilton Buffalo Airport Hotel
Tru Hilton Buffalo Airport
Hotel Tru by Hilton Williamsville Buffalo Airport Williamsville
Williamsville Tru by Hilton Williamsville Buffalo Airport Hotel
Tru Hilton Williamsville Buffalo Airport
Hotel Tru by Hilton Williamsville Buffalo Airport
Tru by Hilton Williamsville Buffalo Airport Williamsville
Tru by Hilton Williamsville Buffalo Airport NY
Tru Hilton Buffalo Airport
Tru by Hilton Williamsville Buffalo Airport Hotel
Tru by Hilton Williamsville Buffalo Airport Buffalo
Tru by Hilton Williamsville Buffalo Airport Hotel Buffalo

Tru by Hilton Williamsville Buffalo Airport Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 602 out of 1000 reviews
Rating 8 - Good. 231 out of 1000 reviews
Rating 6 - Okay. 94 out of 1000 reviews
Rating 4 - Poor. 41 out of 1000 reviews
Rating 2 - Terrible. 32 out of 1000 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Michael, Underhill

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Liked: Nice front desk Disappointed: Only fruit option for breakfast was apples
Stayed 1 night in Dec 2024

10/10 Excellent

Raeanna

Liked: Cleanliness, staff & service, property conditions & facilities
This was the best hotel experience we have ever had. The staff were so accommodating
Stayed 1 night in Dec 2024

10/10 Excellent

Nickolas

Stayed 1 night in Nov 2024

10/10 Excellent

Efanga

Stayed 2 nights in Nov 2024

8/10 Good

Bill

Stayed 1 night in Nov 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quick anniversary trip!!
Great location. Right off busy Transit Road and a few block from the airport!! Very clean and great staff!!
Stayed 1 night in Dec 2024

10/10 Excellent

Adam

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel w/ incredibly friendly staff. Location is fantastic too w/ it being next to I90 & airport.
Stayed 1 night in Dec 2024

8/10 Good

Mary Jo

Liked: Room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Jill

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was lovely!
Stayed 7 nights in Nov 2024

8/10 Good

Brandi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast Was The Best Part of The Stay
The hotel was beautiful. The breakfast offerings were phenomenal and the gentlemen who worked the breakfast bar went above and beyond to make sure the offerings were fresh and the bar was clean. There were a few things that detracted from our trip. As you exit the elevator, there is a sign notifying of quieter hours. However, we shared a floor with a teenage hockey team that had no regard for quieter hours. One night, we had a hard time sleeping as there were teenagers running up and down the halls, pounding on each others doors, yelling for them to open the door. Also, in the bathroom, there is a sticker on the mirror notifying that housekeeping comes every other day of your stay. We stayed for 3 nights and housekeeping never came to the room. We do not expect a full service every day, but fresh towels and having our trash emptied every other day of the stay would have pleased us. We were left calling for towels when needed. In fact, we never saw a housekeeping cart on the hall until the day of checkout. Overall, when we return to Buffalo on the near future, we are thinking of staying here again, as it’s in a convenient location to where we need to be, but hope to have a quieter stay with housekeeping attention.
Stayed 3 nights in Nov 2024

10/10 Excellent

Keisha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Rawnie

Stayed 2 nights in Nov 2024

10/10 Excellent

Christi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk…easy check in and great employees!!!! I wish I got their names…a man and a woman…super friendly! Clean room!
Stayed 1 night in Nov 2024

6/10 Okay

Spencer

Liked: Staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

8/10 Good

Jeff

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Y
Stayed 1 night in Nov 2024

2/10 Terrible

Chris

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
Lobby was a mess. Looks like a hostel
Stayed 1 night in Nov 2024

10/10 Excellent

Katherine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really comfortable stay! Firstly, the staff who welcomed us were so helpful and kind. The bed and room was clean, comfortable, and quiet. This hotel was the perfect spot to stay while in Buffalo to shop for the weekend. Breakfast was convenient and delish, and the staff were very attentive. Would definitely stay again!
Stayed 2 nights in Nov 2024

10/10 Excellent

Nancy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

4/10 Poor

William

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Sleepless in the Tru
This was our first stay at a Tru and probably our last. It is a new property in excellent condition. The floors are not carpeted which is ok but the occupants above us apparently couldn't sleep so they thumped around the whole night resulting in us not sleeping either. With hard surfaces on the floor better sound deadening between floors is needed! I guess I've eaten one too many "free" breakfasts. The hot food tasted like it had been over the steno can too long. Should have stuck with the bagel! The coffee was undrinkable. Fortunately there was a Paula's donuts two miles up the road.
Stayed 1 night in Nov 2024

10/10 Excellent

Maria

Stayed 1 night in Oct 2024

10/10 Excellent

Cheryl M

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveller

Travelled with family
I was extremely impressed with the Staff! Very positive, polite and professional through out our stay - very impressed
Stayed 3 nights in Oct 2024

8/10 Good

Caroline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall a great stay! Very clean bedroom, fairly large, well equipped. A comfy bed, modern bathroom. Taking 1 star off because of breakfast: we went for breakfast towards the tail end of it, and there was barely anything left … had to ask for coffee (canister was empty) and staff didn’t seem thrilled. Yogurt dispenser was empty, so were other items. Cheese omelette was edible but honestly not good, pancakes made by the machine were fun but just basic. Other than that, a great stay, parking was easy, everything seemed fairly new and clean.
Stayed 1 night in Oct 2024

10/10 Excellent

Brent

Liked: Cleanliness, staff & service, property conditions & facilities
Noice
Stayed 1 night in Oct 2024

10/10 Excellent

celal

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024