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Village Haven Inn

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Village Haven Inn

Exterior
Exterior
Executive Suite, 1 King Bed with Sofa bed, Non Smoking, Kitchenette | Living area | Flat-screen TV
Deluxe Room, 2 Queen Beds, Non Smoking, Kitchenette | Desk, blackout curtains, iron/ironing board, free WiFi
Lobby

Reviews

5.4 out of 10

Popular amenities

  • Room service
    Room service
  • Laundry
    Laundry
  • Pet-friendly
    Pet-friendly
  • 24/7 front desk
    24/7 front desk
  • Air conditioning
    Air conditioning
  • Parking included
    Parking included

Explore the area

Map
9370 Main St, Clarence, NY, 14031
  • Samuel’s Grande Manor
    2 min drive
  • Elegant Builders Raceway Park
    3 min drive
  • Eastern Hills Mall
    6 min drive
  • Buffalo, NY (BUF-Buffalo Niagara Intl.)
    12 min drive

Room options

View all photos for Standard Room, 1 King Bed

Free toiletries, hair dryer, towels, soap

Standard Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed with Sofa bed, Non Smoking, Kitchenette

Executive Suite, 1 King Bed with Sofa bed, Non Smoking, Kitchenette | Desk, blackout curtains, iron/ironing board, free WiFi

Executive Suite, 1 King Bed with Sofa bed, Non Smoking, Kitchenette

  • Sleeps 2
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Deluxe Room, 1 Bedroom, Non Smoking, Kitchenette

Desk, blackout curtains, iron/ironing board, free WiFi

Deluxe Room, 1 Bedroom, Non Smoking, Kitchenette

  • Sleeps 2
  • 2 King Beds

View all photos for Deluxe Room, 2 Queen Beds, Non Smoking, Kitchenette

Deluxe Room, 2 Queen Beds, Non Smoking, Kitchenette | Desk, blackout curtains, iron/ironing board, free WiFi

Deluxe Room, 2 Queen Beds, Non Smoking, Kitchenette

  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior
Fairbridge Inn Express Buffalo Airport Williamsville
Parking included
Free WiFi
Air conditioning
Parking available
2.4 out of 5, (1001)
The price is €54
for 1 night
includes taxes & fees
5 Dec - 6 Dec
Fairbridge Inn Express Buffalo Airport Williamsville

About this property

Village Haven Inn

Motel in Clarence with free parking
Coffee/tea in a common area, laundry facilities and a 24-hour front desk are available at this motel. Free WiFi in public areas and free self parking are also provided. Additionally, express check-out, a garden and a picnic area are on-site.
Village Haven Inn offers 32 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and a hairdryer. Flat-screen televisions come with cable channels. Guests can make use of the in-room fridges and microwaves.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include free toiletries and blackout curtains. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

During your stay at Village Haven Inn, you'll be within walking distance of Samuel’s Grande Manor. Features include free WiFi in public areas and free self-parking, plus laundry facilities.
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Amenities include laundry facilities, coffee/tea in a common area and TV in a common area
  • 14 minutes by car from University At Buffalo - North Campus and 14 minutes from Walden Galleria Mall
  • Pets welcome for a fee
Village Haven Inn offers its guests a garden, a picnic area, and coffee/tea in common area. Public spaces have free WiFi. Village Haven Inn also features laundry facilities, room service (during limited hours), and express check-out. Free self parking is available.

Smoking is allowed in designated areas at this Clarence motel.

Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site

Food and drink

  • Coffee and tea in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Housekeeping (daily)

Outdoors

  • Garden
  • Picnic area

Accessibility

  • No lift

More

  • 1 building
  • 1 floor
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Kitchen island
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Free long-distance calls
  • Heating
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 AM
Early check-in subject to availability
Early check-in fee: USD 30
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 10 per pet, per night
  • Weight limit: 50 lb per pet
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 10 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: USD 30 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Front desk staff will greet guests on arrival.

We should mention

  • Children aged 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Americas Best Value Inn Buffalo
Americas Best Value Inn Buffalo Aparthotel
Americas Best Value Inn Buffalo Aparthotel Clarence East
Americas Best Value Inn Clarence Buffalo East
Americas Best Value Inn Clarence/Buffalo East Motel Clarence
Americas Best Value Inn Clarence/Buffalo East Motel
Americas Best Value Inn Clarence/Buffalo East Clarence
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Rodeway Inn Clarence/Buffalo East Motel
Rodeway Inn Clarence/Buffalo East Clarence
Rodeway Inn Clarence/Buffalo East
Americas Best Value Inn Suites Clarence/Buffalo East
Roway Inn ClarenceBuffalo
Village Haven Inn Motel
Village Haven Inn Clarence
Village Haven Inn Motel Clarence
Rodeway Inn Suites Clarence/Buffalo East

Village Haven Inn Reviews

Reviews

5.4
Rating 10 - Excellent. 24 out of 131 reviews" "
Rating 8 - Good. 20 out of 131 reviews" "
Rating 6 - Okay. 23 out of 131 reviews" "
Rating 4 - Poor. 19 out of 131 reviews" "
Rating 2 - Terrible. 45 out of 131 reviews" "

5.4/10

Cleanliness

6.4/10

Staff & service

3.6/10

Amenities

5.0/10

Property conditions & facilities

5.0/10

Eco-friendliness

Reviews

2/10 Terrible

Dawn

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
False advertisement and filthy
Room was advertised as king bed with jetted heart shaped tub…. For room I was given was a double queen went back up to desk and showed my reservation and stated jetted tub with king bed. The person checking me in said “ oh I don’t think we have those jetted tubs” I was like well it’s clearly advertised on the website so that’s false advertisement. The room was dirty, floors dirty, smelled gross, bathroom was disgusting I did not stay I left and was out $100+ for the one night stay that I didn’t even stay for was to disgusted
Stayed 1 night in Aug 2024

2/10 Terrible

Danielle

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

2/10 Terrible

Siva

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Dirty and worst bathroom
Stayed 1 night in Aug 2024

2/10 Terrible

Scheree

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the fact that they said they had a jetted tub no tub at all just a walk in shower room was disgusting had bugs in the window seal floors were sticky and it smelled bad and manager was very rude do not stay there
Stayed 3 nights in Aug 2024

2/10 Terrible

Abhishek

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

4/10 Poor

meagan

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2024

2/10 Terrible

Jamie

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

2/10 Terrible

SUKHWINDER

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Blood on wall .. toilet not even flushed!
Stayed 2 nights in Jul 2024

2/10 Terrible

Amanda

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was awful there was no pillows or bathroom in our room when we checked in so we immediately checked out there was a giant crack in our window, there was dead bugs on the bed, burnt match sticks and holes in the wall, and the room was next to what seemed like a family living there for months
Stayed 1 night in Aug 2024

2/10 Terrible

Kevin

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst hotel ever
The whole property was very dirty. I can't believe hotels.com recommended this hotel you guys should stay in it to see
Stayed 3 nights in Jul 2024

2/10 Terrible

Lakshitha

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
EXPEDIA published fake images of this property so they get more guests and they can make more commission. Hotel is nothing like those images. Hotel is actually not in livable condition. Broken windows, duck taped doors, blood stains on towels, paint peeling off of walls, huge unpainted patches, exposed cables on the floor...smells like something had died inside...we booked it for two day and we left the place, even EXPEDIA refused to refund us. DO NOT BOOK THIS PLACE BASED ON WHAT IS BEING ADVERTISED ON EXPEDIA.
Stayed 2 nights in Jul 2024

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Do not recommend Village Haven Inn
I don't know what the two-star rating refers to when classifying hotels. Village Haven Inn was a one-star motel. The first room reeked of smoke; carpets and bedspreads were stained. We asked for another room. The second room had no tv (but did have a cable coming out of the wall as though a tv had been there); there was a board in the front window. When we went back to complain, the front desk staff did not see anything wrong with the state of the rooms. We were able to get almost a full refund from Hotels.com with a mix of credit card refund and OneKeyCash. We knew that a budget hotel wouldn't be in great shape, but we did not expect to see rooms in such bad shape.
Stayed 1 night in Jul 2024

2/10 Terrible

Susan

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We checked in around 9:45 pm because we had a funeral to attend first, the room they gave us had urine in the toilet, it smelled awful of cigarettes, the tub was broken, broken soap holder, nasty couch outside the door. I went and asked for another room, they gave us another room, no tv in the room and they didn't have one to put in the room, it has a cut up box in the window of the bathroom tas a curtain, everything is old in the room, broken, dented, chipped, wires hanging out, no plug outlet covers, the ac is so dirty and nasty looking we didn't want to turn it on. We went to eat and Niagara falls after we checked in so when we went to the room to see what it looked like and to go to bed it was almost 2am that's when we realized it had no TV and the condition of the room. They were sold out so they couldn't put us in another room or a TV to put in the room. We were exhausted so we did check for bed bugs and didn't see any so we did go to bed, 7am music blasting so loud you would think it's in our room. I have traveled so many places and this by far was the worst.
Stayed 1 night in Jul 2024

2/10 Terrible

Erica

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
My room was horrible I deserve a full refund there was water all over the floors there wasn't a t.v and also the toilet ddnt work at all this service should be taken off of Expedias website immediately!
Stayed 5 nights in Jul 2024

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
HORRIBLE EXPERIENCE!!! DON'T BOOK.
RUN!!! DON'T BOOK IN THIS PLACE. DIRTY, NO MAINTENANCE SERVICE, UNCLEAN, SMELL LIKE TOILET, NO TRASH CAN IN THE ROOM, UNCOMFORTABLE BED AND PILLOWS. OVERALL TERRIBLE HOTEL. DON'T WASTE YOUR MONEY THERE. IF I HADN'T CHECK IN LATE I WOULD NEVER STAY THERE.
Stayed 1 night in Jul 2024

10/10 Excellent

Dariya

Stayed 1 night in Jul 2024

2/10 Terrible

Michael

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beware
Didnt even stay. the pictures depicted a jacuzzi room there are none. There was garbage everywhere and the room was filthy.
Stayed 2 nights in Jul 2024

2/10 Terrible

Timothy

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Horrific! That is the best word I can use to describe how awful this hotel is. Do not stay there. Bathroom window was open and impossible to close. There were three cable TV wires from the wall to the TV on the floor crossing the path to the bathroom. So when you get up in the middle of the night, you have to step over three cable cords or maybe trip over them and hit your head and old crooked toilet with a bad seat there was mold in the shower. They hadn’t cleaned the shower because the previous guest left a bar of soap and the rapper and the opened shampoo in the shower. The bed broke of the shape when I sat on it. Mold on the bathroom door. Do not stay here.
Stayed 1 night in Jul 2024

2/10 Terrible

Joseph

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I am not one to leave reviews - but feel I must for this location. We had a room booked for 2 nights and while we were not expecting a 5 star establishment we thought it would do. When we arrived and checked in, took the room key and went to check out the room. There was a box of canned soup directly outside the door, as well as garbage. As soon as we were able to open the door we could not believe the state of the room. Never seen a dirtier motel room. Also, it appeared the TV was stolen as there was a place for it but no TV. Sticky stuff all over the “desk”, walls were filthy, bathroom was horrendous. We were in the room for 30 seconds (long enough to take some photos). Went back to the lobby and said there was no way we could stay in that room, staff says no other rooms available so we handed him the keys back and left. Cherry on top - they then tried to charge my credit card for the full rates. Luckily I suspected they would attempt this and had “frozen” my credit card so it wouldn’t go through. Steer clear of this place. I’m not sure how they haven’t been shut down.
Stayed 2 nights in Jul 2024

8/10 Good

MARIA

Stayed 1 night in Jul 2024

2/10 Terrible

Lucas

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bad conditions
The condition of the room and the place where not the same as the picture. The hotel hasn’t maintenance
Stayed 1 night in Sep 2022

4/10 Poor

joonwoo

Stayed 1 night in Sep 2022

10/10 Excellent

Kaleisha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
We had a great time. Nice and quiet. Room was beautiful. Everything was great
Stayed 2 nights in Aug 2022

2/10 Terrible

David

Stayed 2 nights in Aug 2022

4/10 Poor

Rebecca

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Good from afar, but far from good
Owner was friendly and helpful, however the units clearly haven’t been maintained. The decor is very outdated. The bedding and towels were clean everything else was not. Our first room had a broken window, broken AC unit and a very smelly fridge. We were given a better room but it still wasn’t great. Our room smelled like cigarette smoke, it was a no smoking room. We would have left and stayed somewhere else but there were no vacancies anywhere!
Stayed 2 nights in Aug 2022