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Caramell Premium Resort

4.5 star property

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Photo gallery for Caramell Premium Resort

Indoor pool
Japanese garden
Lobby
Minibar, in-room safe, desk, soundproofing
Couples treatment room(s), sauna, steam room, body treatments

Reviews

8.0 out of 10
Very good

Popular amenities

  • Parking available
  • Bar
  • Gym
  • Spa
  • Room service
  • 24/7 front desk

Explore the area

Map
Európa Út 18, Buk, 9740
  • Bukfurdo Health and Adventure Centre
    ‪20 min walk‬
  • Buk Football Field
    ‪3 min drive‬
  • Sonnetherme
    ‪18 min drive‬

Room options

View all photos for Premium connecting Family room

Minibar, in-room safe, desk, soundproofing

Premium connecting Family room

  • 58 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Suite

Deluxe Suite | Minibar, in-room safe, desk, soundproofing

Deluxe Suite

  • 65 sq m
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Standard Double Room

Minibar, in-room safe, desk, soundproofing

Standard Double Room

  • 28.0 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Premium Plus

Premium Plus | Minibar, in-room safe, desk, soundproofing

Premium Plus

  • 29 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Premium Double or Twin Room

Premium Double or Twin Room | Minibar, in-room safe, desk, soundproofing

Premium Double or Twin Room

  • 29 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Presidential Suite, 1 Bedroom

Presidential Suite, 1 Bedroom | Living area | LCD TV

Presidential Suite, 1 Bedroom

  • 93 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for VIP Suite

VIP Suite | Minibar, in-room safe, desk, soundproofing

VIP Suite

  • 65 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard connecting Family room

Standard connecting Family room | Minibar, in-room safe, desk, soundproofing

Standard connecting Family room

  • 56 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite

Minibar, in-room safe, desk, soundproofing

Junior Suite

  • 65 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Premium Suite, 1 Bedroom

Premium Suite, 1 Bedroom | Minibar, in-room safe, desk, soundproofing

Premium Suite, 1 Bedroom

  • 52 sq m
  • Sleeps 4
  • 1 Double Bed

View all photos for Standard Suite, 1 Bedroom

Standard Suite, 1 Bedroom | Living room | LCD TV

Standard Suite, 1 Bedroom

  • 50 sq m
  • Sleeps 2
  • 1 Double Bed

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About this property

Caramell Premium Resort

Luxury hotel with full-service spa and fitness centre
A full-service spa, an indoor pool and a restaurant are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a fitness centre, a bar/lounge and a sauna are on-site.
Caramell Premium Resort offers 142 air-conditioned accommodations with minibars and a safe. LCD televisions are featured in guestrooms. Bathrooms include complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

An indoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

ZEN SPA has 5 treatment rooms, including rooms for couples. Services include hot stone massages, Swedish massages, Thai massages and facials. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
During your stay at Caramell Premium Resort, you're just a quick walk from Kristalytorony Kalandpark Bukfurdo. Enjoy features like free WiFi in public areas, plus a full-service spa and an indoor pool.
  • Free WiFi and wired Internet
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • Self-parking available for a fee
  • Take a swim in the indoor pool
  • Treat yourself to body scrubs, Swedish massages or manicures and pedicures at ZEN SPA
  • Services include a free children's club, a concierge and tour or ticket assistance
  • On-site recreation includes a gym, a steam room and a sauna
  • Steps from Kristalytorony Kalandpark Bukfurdo and a 3-minute drive from Buk Football Field
  • Airport shuttle service available for a fee
  • Pets welcome for a fee (restrictions apply)
Caramell Premium Resort offers its guests a full-service spa, an indoor pool, and a sauna. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Business amenities include a business centre and 6 meeting rooms. Event space at this hotel measures 7535 square feet (700 square metres) and includes a conference centre. A children's pool, a fitness centre, and spa services are also featured at the luxury Caramell Premium Resort. Parking is available for a fee.

This 4.5-star Buk hotel is smoke free.

Caramell Premium Resort has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, German, Hungarian

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Return airport shuttle (surcharge)
  • Uncovered parking on site (HUF 2,000 per night)

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Bicycle rentals
  • Bowling alley
  • Children's pool
  • Free children's club
  • Full-service spa
  • Gym
  • Hiking/biking trails
  • Indoor pool
  • Playground
  • Ropes course
  • Sauna
  • Steam room
  • TV in common areas
  • Yoga classes

Family friendly

  • Bowling alley
  • Children's pool
  • Free children's club
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Playground
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 6 meeting rooms
  • Business centre
  • Computer station
  • Conference centre (7,535 square foot of space)

Outdoors

  • Garden
  • Picnic area
  • Terrace

Full-service spa

  • 5 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • LCD TV

Food and drink

  • Limited room service
  • Microwave
  • Minibar

More

  • Air conditioning
  • Desk
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight

Check-out

Check-out before 10 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: HUF 8000 per pet, per night
  • Maximum 1 (weight limit: 44 lb per pet)
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for HUF 17900.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: HUF 700.00 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self-parking fee: HUF 2000 per night
  • Pet fee: HUF 8000 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: HUF 17900.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Front desk staff will greet guests on arrival at the property.
Property Registration Number SZ19000048

We should mention

  • Pool access available from 7:00 AM to 6:00 PM
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Caramell Buk
Caramell Hotel
Hotel Caramell Buk
Caramell Premium Resort Buk
Caramell Premium Resort Hotel
Caramell Premium Resort Hotel Buk
Caramell Premium Resort **** Superior

Caramell Premium Resort Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 16 out of 52 reviews
Rating 8 - Good. 23 out of 52 reviews
Rating 6 - Okay. 10 out of 52 reviews
Rating 4 - Poor. 2 out of 52 reviews
Rating 2 - Terrible. 1 out of 52 reviews

8.2/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Tomas

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2023

2/10 Terrible

A. S.

Stayed 4 nights in Oct 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Aug 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I expected much more from this hotel. It was a poor wellness area.
Stayed 3 nights in Nov 2018

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities

Once it was ok, but no return..

Too small balcony, hugely overpriced beverages, shower sink was not stabil, food was ok, but nothing extraordinary, lot more international tv chanels than nationals, all around Buddha statues. As if you were not in Hungary.
Stayed 2 nights in Aug 2018

8/10 Good

Alexander

Stayed 3 nights in Jan 2025

8/10 Good

Alfred

Liked: Cleanliness
Nett. Gut. Essen wiederholt sich
Stayed 3 nights in Sep 2024

8/10 Good

Eva

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Alles in allem ein gelungener Aufenthalt. Das Hotel und die Wellnessbereiche sind sehr schön. Wir hatten drei Massagen gebucht: Preis-Leistung einfach super. Das Zimmer (Premium-Suite) sehr geräumig und sauber. Für mich persönlich sind die Matratzen zu hart. Die Speisenauswahl zum Frühstück und Abendessen ist sehr reichlich und es ist für jeden Geschmack was dabei. Die Speisen am Abendbuffet dürften heißer sein - diese waren oft lauwarm. Die Getränke sind extra zu zahlen, was auch völlig in Ordnung ist - was uns jedoch gestört hat, ist die Tatsache, dass eine Servicegebühr draufgeschlagen wurde. Über Trinkgeld würden wir gerne selber entscheiden.
Stayed 4 nights in May 2024

6/10 Okay

Peter

Travelled with family
Disliked: Staff & service

Étterem és welness

A konyha nem tüntette fel pontosan az allergéneket, kifejezetten a Gluténra gondolok. A wellnesbe nem lehet cserélni a törölközőt sem a köpenyt, hiába vizes, csak 3 nap elteltével. “ szárítsuk meg a szobába “ mondták.
Stayed 2 nights in Jan 2024

8/10 Good

Renate

Travelled with group
Liked: Cleanliness
Disliked: Staff & service
Das Essen war super, die beiden Poolbereiche waren auch super. Zimmer war ok, Bett leider unbequem, reichte aber für 2 Übernachtungen, Badezimmer war etwas in die Jahre gekommen. Duschtücher im Badezimmer fehlten, wurden aber auf unsere Bitte nachgeliefert. Gestört hat uns, dass man Bademantel und Badetuch nicht austauschen darf. Wir fragten bereits am 1. Tag danach, wurden leider abgelehnt. Über Nacht war noch immer alles nass, somit mussten wir am 2. Tag sehr betteln, um einen trockenen Bademantel und ein Badetuch zu bekommen. Das sollte in einem 4 Sterne Haus selbstverständlich sein. Leider gab es im Wellnessbereich auch keine Aufhänge-Möglichkeiten für Badesachen und Badetücher, keine Haken, somit waren auch fast alle Liegen belegt. Im Bereich ab 16 Jahren war im WC das Licht ausgebrannt, außerdem befanden sich dort sehr viele Kinder. Es war kein Bademeister in Sicht. Frühstück und Abendessen war spitze, leckere Speisen und große Auswahl. 2 junge Kellnerinnen waren etwas genervt, aber ansonsten war es super. Ich würde dem Hotel 3 Sterne geben. Hotel wäre schön, aber der Service von einem 4 Sterne Hotel fehlt leider.
Stayed 2 nights in Oct 2023

8/10 Good

Jean-Michel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Literie hors d'âge. Douche pas top et éclairage moyen.
Stayed 3 nights in Jun 2023

10/10 Excellent

Isabella

8/10 Good

Thomas

Stayed 2 nights in Oct 2022

8/10 Good

Lila

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2022

10/10 Excellent

Werner

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Thermalurlaub in Ungarn

Super Küche, tolles Spa, sehr freundliches mehrsprachiges Personal
Stayed 3 nights in Aug 2022

6/10 Okay

Tommaso

Business traveller
Liked: Room comfort
Stayed 1 night in Apr 2022

8/10 Good

Mario

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Zuvorkommendes Personal Standardzimmer OK für eine Nacht-für längeren Aufenthalt Premiumzimmer empfohlen (Sauberkeit)
Stayed 1 night in Mar 2022

8/10 Good

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Algemein war Alles in Ordnung was zu bemängeln gibt ist das das Zimmer zu kalt war, es gabt für das Bad nur ein Handtuch, die Bademäntel waren teilweise zerrissen, die Liegen der Ruheräume waren Brett hart keine Auflagen
Stayed 2 nights in Oct 2021

10/10 Excellent

Zsolt

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2020

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2020

8/10 Good

Gerhard

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Mar 2020

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Skvělé jídlo a prázdné sauny

Skvělé jídlo - měli jsme polopenzi, snídaně i večeře byly luxusní. Sauny jsou menší, přesto nebyly moc obsazené, měli jsme soukromí. Pobyt určitě doporučuji. Milé prostředí, ochotný personál.
Stayed 2 nights in Feb 2020

6/10 Okay

KLAUS

Disliked: Staff & service, room comfort
Stayed 2 nights in Jan 2020

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great

Overall very nice, good food, nice room, very nice pool area. Later on the hotel got crowded and there was a strange odor in the adult pool area, but otherwise everything was great.
Stayed 6 nights in Dec 2019

10/10 Excellent

Erika

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2019