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My Hotel Bukit Mertajam

2.0 star property

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Photo gallery for My Hotel Bukit Mertajam

View from property
Front of property – evening/night
Superior Room (With Sofa) | Desk, blackout curtains, iron/ironing board, free WiFi
Lobby sitting area
Shower, free toiletries, hair dryer, slippers

Reviews

7.6 out of 10
Good

Popular amenities

  • Room service
  • Free WiFi
  • Housekeeping
  • Parking included
  • Air conditioning
  • 24/7 front desk

Explore the area

Map
No.2 Lorong Seri Jaya Taman Seri Jaya, Bukit Mertajam, Penang, 14000
  • St. Anne's Church
    ‪10 min walk‬
  • Bukit​ Mertajam Hospital
    ‪3 min drive‬
  • AEON Mall Bukit Mertajam
    ‪6 min drive‬
  • Penang (PEN-Penang Intl.)
    ‪39 min drive‬

Room options

View all photos for Deluxe Room, 2 Queen Beds

Deluxe Room, 2 Queen Beds | Desk, blackout curtains, iron/ironing board, free WiFi

Deluxe Room, 2 Queen Beds

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, City View

Standard Room, 1 Queen Bed, City View | Desk, blackout curtains, iron/ironing board, free WiFi

Standard Room, 1 Queen Bed, City View

  • 18 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, No Windows

Standard Room, No Windows | Desk, blackout curtains, iron/ironing board, free WiFi

Standard Room, No Windows

  • 16.5 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Single Beds, No Windows

Standard Room, 2 Single Beds, No Windows | Desk, blackout curtains, iron/ironing board, free WiFi

Standard Room, 2 Single Beds, No Windows

  • 16.5 sq m
  • Park view
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Room (With Sofa)

Superior Room (With Sofa) | Desk, blackout curtains, iron/ironing board, free WiFi

Superior Room (With Sofa)

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Family Suite, 2 Bedrooms

Family Suite, 2 Bedrooms | Living area | 37-inch flat-screen TV with cable channels, TV

Family Suite, 2 Bedrooms

  • 40 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Triple Room, No Windows

Triple Room, No Windows | Desk, blackout curtains, iron/ironing board, free WiFi

Triple Room, No Windows

  • 19 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Standard Room, 2 Single Beds, City View

Standard Room, 2 Single Beds, City View | City view

Standard Room, 2 Single Beds, City View

  • 18 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

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The price is €42
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includes taxes & fees
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About this property

My Hotel Bukit Mertajam

Hotel with free parking, a quick walk to St. Anne's Church
Along with a fridge in a common area, this hotel has a meeting room and a 24-hour front desk. Free WiFi in public areas and free self parking are also provided. Other amenities include a vending machine.
My Hotel Bukit Mertajam offers 70 air-conditioned accommodations with complimentary bottles of water and complimentary slippers. 37-inch flat-screen televisions come with cable channels. Bathrooms include a shower, complimentary toiletries and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and desk chairs. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

During your stay at My Hotel Bukit Mertajam, you're just a quick walk from St. Anne's Church. You'll find features such as free WiFi in public areas and free self-parking, plus meeting rooms.
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Free self-parking
  • Amenities include meeting rooms, a lift and a vending machine
  • 10 minutes by foot from St. Anne's Church and a 3-minute drive from Bukit​ Mertajam Hospital
As a guest of My Hotel Bukit Mertajam, you'll find a vending machine, room service (during limited hours), and a lift. Public spaces have free WiFi. The business-friendly My Hotel Bukit Mertajam also features a fridge in a common area and a water dispenser. Self parking is free.
Room service (during limited hours) is available.

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Conveniences

  • 24-hour front desk
  • Shared refrigerator
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)

Business services

  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Height-adjustable showerhead
  • Lift
  • Wheelchair-accessible path to lift

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with cable channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service
  • Tea bags/instant coffee

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at My Hotel Bukit Mertajam

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for MYR 30 per day.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit: MYR 100 per accommodation, per stay
  • A tax is imposed by the city: MYR 2.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: MYR 30 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Cashless transactions are available
Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

My Hotel Bukit Mertajam
My Bukit Mertajam
My Hotel Bukit Mertajam Hotel
My Hotel Bukit Mertajam Bukit Mertajam
My Hotel Bukit Mertajam Hotel Bukit Mertajam

My Hotel Bukit Mertajam Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 9 out of 27 reviews
Rating 8 - Good. 8 out of 27 reviews
Rating 6 - Okay. 7 out of 27 reviews
Rating 4 - Poor. 1 out of 27 reviews
Rating 2 - Terrible. 2 out of 27 reviews

6.8/10

Cleanliness

7.6/10

Staff & service

6.6/10

Amenities

6.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Kunalan

Stayed 2 nights in Nov 2023

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient location
My to go hotel in BM. Good location with plenty of food. Parking available at the hotel.
Stayed 2 nights in Nov 2023

10/10 Excellent

Kathleen

Stayed 1 night in Oct 2022

10/10 Excellent

MOHD NOR

Travelled with family
Liked: Cleanliness, staff & service, amenities
Good location. Large room for family. Friendly staff.
Stayed 1 night in Jul 2022

8/10 Good

Teoh

Stayed 1 night in May 2022

8/10 Good

Carol

Stayed 1 night in May 2022

8/10 Good

TAN

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Temporary stay.
Stayed 4 nights in Aug 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really good hotel !!
Stayed 1 night in Dec 2019

10/10 Excellent

Saadeesh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2019

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cheap and good
Room size was good, had a window, bathroom was clean and aircond was cold, tv only had 3 channels though.. they had fox movies which was good enough to keep your self entertained when you are in the room, food court close by, has very good food “non halal though”
Stayed 2 nights in Sep 2019

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
the staff were fair, but the room smell like ,as if they kept dogs in it. the beddings just extremely bad smell, the bathroom was just disgusting, towels smell like old dirty socks. it was just a nightmare , have to left the property after 3 days, just as my business was over. even though i paid for 6 nights. expedia should see every property before making advertisement. this property is a poor one and i was fooled by expedia and i lost money as i have to leave for another hotel.
Stayed 7 nights in Jul 2019

8/10 Good

Verified traveller

Stayed 2 nights in Jun 2019

6/10 Okay

Verified traveller

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Towels were stains and dirty looking Location convenien t for local foods at coffee shops
Stayed 2 nights in May 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and good location with food options nearby
Stayed 9 nights in Dec 2018

6/10 Okay

Verified traveller

Stayed 2 nights in Oct 2018

6/10 Okay

Patrick Lee

Disliked: Cleanliness, property conditions & facilities, room comfort

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Baskar, Malaysia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
The hotel is clean and very dedicated staff .Easy for parking
Stayed 1 night in Jun 2017

6/10 Okay

Premila

Liked: Property conditions & facilities, room comfort
Decent
Decent hotel. The chinese guy at the reception was friendly.

6/10 Okay

Soke Mei

Liked: Cleanliness
short stay
The cleanliness is OK but the wifi is slow. Need to upgrade

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness
There were 2 cockroaches found in the room. Cleanliness to be improved

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Basic hotel with lift. Free wifi
This is a basic hotel equipped with basic needs such as hot shower, air conditioning and free wifi.

4/10 Poor

Tomo, 東京

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
部屋に蚊が多く、受付のスタッフも無愛想です。予算があれば、他の施設に泊まることをお薦めします。
Stayed 4 nights in Jun 2019

8/10 Good

Lisa

Stayed 3 nights in Mar 2018