Smart Suites, Ascend Hotel Collection

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Dates

January 2025

February 2025

Individually furnished, desk, laptop workspace, blackout curtains

Overview
Rooms
Location
Policies

Excellent

Popular amenities

Pet-friendly

Gym

Parking included

Breakfast included

Air conditioning

Laundry

Explore the area

1700 Shelburne Rd, South Burlington, VT, 05403

Magic Hat Brewery
5 min walk
Blanchard Beach
6 min drive
Shelburne Farms
6 min drive
Burlington, VT (BTV-Burlington Intl.)
8 min drive

Room options

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

Sleeps 4
1 King Bed and 1 Double Sofa Bed

Suite, 1 King Bed with Sofa bed, Non Smoking

Sleeps 4
1 King Bed and 1 Double Sofa Bed

Suite, 1 King Bed with Sofa bed, Non Smoking, Jetted Tub

Sleeps 4
1 King Bed and 1 Double Sofa Bed

Suite, 1 King Bed with Sofa bed, Non Smoking (Studio)

Sleeps 4
1 King Bed and 1 Double Sofa Bed

Suite, Multiple Beds, Non Smoking

Sleeps 6
2 Double Beds and 1 Double Sofa Bed

Similar properties

Breakfast included

Pet-friendly

Parking included

Free WiFi

for 1 night

includes taxes & fees

2 Jan - 3 Jan

About this property

Hotel with free breakfast, near Lake Champlain

This smoke-free hotel features a 24-hour fitness centre, a snack bar/deli and a 24-hour business centre. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include conference space, laundry facilities and a 24-hour front desk. Housekeeping is available on request.

Smart Suites, Ascend Hotel Collection offers 81 accommodations with complimentary bottles of water and coffee/tea makers. This individually furnished accommodation has separate sitting areas. Televisions come with premium cable channels. Guests can make use of the in-room full-sized fridge/freezers and microwaves.

This South Burlington hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and free toiletries. Housekeeping is offered on request and hairdryers can be requested.

Recreational amenities at the hotel include a 24-hour fitness centre.

Our customers tell us that they can't get enough of the helpful staff at Smart Suites, Ascend Hotel Collection. During your stay, you're just a quick walk from Magic Hat Brewery. Features include free breakfast, free WiFi in public areas and free self-parking.

Free continental breakfast served daily
Free WiFi
Free self-parking and Motorhome/coach/lorry parking
Amenities include a front desk safe, a 24-hour business centre and a meeting room
On-site recreation includes a 24-hour gym
Just a 1-minute drive from Lake Champlain and 6 minutes from Shelburne Farms
Dogs welcome for a fee (restrictions apply)

There's a snack bar/deli on site. Free breakfast is served daily. Public spaces have free WiFi. Business amenities include a 24-hour business centre and a meeting room. Event space at this hotel measures 646 square feet (60 square metres) and includes conference space. A 24-hour fitness centre, a terrace, and barbecue grills are also featured at the business-friendly Smart Suites, Ascend Hotel Collection. Self parking is free.

This South Burlington hotel is smoke free.

Guests are served a free continental breakfast on weekdays from 6:30 AM to 9:30 AM and at the weekend from 7:00 AM to 10:00 AM.

Languages

English

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transport

Electric car charging station on site
Free self parking on site
Free RV/bus/lorry parking on site
Wheelchair-accessible parking and van parking available

Food and drink

Free continental breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
Snack bar/deli

Things to do

24-hour gym
TV in common areas

Family friendly

Children's games
Free cot
Free rollaway/extra bed
In-room full-sized refrigerator/freezer
In-room microwave
Laundry facilities
Snack bar/deli

Conveniences

24-hour front desk
ATM
Laundry facilities
Luggage storage
Safe at front desk
Water dispenser

Guest services

Housekeeping (on request)

Business services

24-hour business centre
646 square feet of conference space
Meeting room

Outdoors

Barbecue grill
Picnic area
Terrace

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Assistive listening devices
Braille/raised signage
Grab bar near toilet
Handrails in stairways
Lever door handles
Lift
Low-height electrical sockets in bathroom
Raised toilet seat
Stair-free path to entrance
Visual fire alarm
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible bathroom vanity
Wheelchair-accessible business centre
Wheelchair-accessible gym
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
Wheelchair-accessible van parking

Room amenities

Bedroom

Bedsheets provided
Blackout drapes
Free cot
Free rollaway/extra bed

Bathroom

Free toiletries
Hair dryer (on request)
Private bathroom
Towels provided

Entertainment

TV with premium cable channels

Food and drink

Coffee/tea maker
Cookware, dishware, and utensils
Dishwasher
Free bottled water
Freezer
Full-sized refrigerator/freezer
Hob
Ice maker
Microwave
Oven
Paper towels
Toaster

Air conditioning (climate-controlled)
Desk
Desk chair
Free local calls
Heating (climate-controlled)
Individual furnishings
Iron/ironing board
Laptop workspace
Phone
Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 AM

Late check-in subject to availability

Minimum check-in age - 21

Check-out

Check-out before 11:00 AM

Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival

If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets: USD 50.0 per pet, per night
Only dogs are allowed
Maximum 2 pets
Restrictions apply
For more information, you can reach out to the property at the number on the booking confirmation

Children and extra beds

Children are welcome.

Free rollaway/extra beds!

Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Pet fee: USD 50.0 per pet, per night
Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Cashless transactions are available

Safety features at this property include window guards

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

We should mention

To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
Alcohol isn't served at Smart Suites, Ascend Hotel Collection.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Smart Suites Hotel South Burlington

Smart Suites South Burlington

Smart Suites

Smart Hotel South Burlington

Smart Suites

Smart Suites, Ascend Hotel Collection Hotel

Smart Suites, Ascend Hotel Collection South Burlington

Smart Suites, Ascend Hotel Collection Hotel South Burlington

Smart Suites, Ascend Hotel Collection Reviews

8.6

Excellent

8.6/10

Cleanliness

9.0/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

2/10 Terrible

Nicole

14 Sept 2024

Liked: Staff & service

Disliked: Cleanliness, amenities, property conditions & facilities

Never being to South Burlington and knowing the area I chose a hotel just outside of Burlington as the rates are lower. Never expecting groups of people to be outside talking loudly when I arrived just after 10pm and someone’s laundry hanging on the post fence. The bathroom of the king suite not only was not clean there were random hairs throughout the bathroom toilet room and jetted tub room. Needless to say I will never stay here again especially after seeing a very big roach scurrying across the area in front of the sofa. Left early because of that! Absolutely horrendous!

Stayed 2 nights in Sep 2024

4/10 Poor

Judy

Travelled with partner

14 Sept 2024

Liked: Staff & service

Disliked: Cleanliness, amenities, property conditions & facilities

When we checked in the young man was very nice. The room I asked for was supposed to bed nonsmoking and king bed. I got a room smell HORRIBLE of smoke and it had a queen bed, I know cause I have a king at home. The remote to the TV had no back and when I picked it up my hand stuck to it. The front of the bathroom vanity had, what appeared to be, toothpaste residue on it from previous guests. There was a yellow chair in the room full of stains that looked like there were no attempts to clean it. On the floor entering into the bathroom area there’s a huge orange/red stain on the carpet. I get it if there are renovations going on but cleaning well goes a long ways. Don’t rent out rooms that are falsely advertised. We paid good money for this room and by the time we got to the room at 8:pm it was too late to reserve another one else where. This was stated to be a 8.6 rating, I DONT THINK SO.

Stayed 1 night in Sep 2024

2/10 Terrible

Randy

12 Sept 2024

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

The room was dark, gloomy and furnishing were worn out. Didn’t want to touch anything. Have uploaded pictures. Would never stay here again.

Stayed 1 night in Sep 2024

10/10 Excellent

Sean

5 Sept 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in Sep 2024

10/10 Excellent

Paula

Travelled with family

2 Sept 2024

Liked: Property conditions & facilities

—

Stayed 1 night in Aug 2024

6/10 Okay

Anthony

Travelled with group

31 Aug 2024

Liked: Staff & service

Disliked: Amenities, property conditions & facilities

Dirty halls. Smelled horroble, unsecured doors

Stayed 1 night in Jul 2024

6/10 Okay

Anthony

31 Aug 2024

Liked: Staff & service

Disliked: Cleanliness

Hallways were extremely smelly and dirty. The putside doors didnt lock. There is a drug ring slinging behind the place

Stayed 1 night in Jul 2024

10/10 Excellent

Susan

29 Aug 2024

Front desk clerks were great. Room was very clean…thank you

Stayed 1 night in Aug 2024

6/10 Okay

Russell

Travelled with family

28 Aug 2024

Liked: Staff & service

This hotel is fine, but at the price-point, I would hope for better. I don't necessarily blame the property, but the market in general. That may not be fair to the property, which again is fine. But spending nearly $400 a night for a hotel that was dated and had a funky smell in the common areas, is just wrong. Not sure there is any fix, and this is the price to pay to stay in the area, but the value proposition is not there.

Stayed 1 night in Aug 2024

6/10 Okay

M R

Travelled with family

27 Aug 2024

Liked: Staff & service

Room seemed musty and damp. Has the filter been cleaned in the AC? Kept windows open for fresh air. People living there played their music too loud.

Stayed 1 night in Aug 2024

2/10 Terrible

Mary E.

24 Aug 2024

Liked: Cleanliness, property conditions & facilities

Disliked: Staff & service

Arrived at this hotel for an overnight stay with two pair of sneakers and left with one pair. Knew I had brought two pairs, but waited to get home, after traveling for a month, to confirm that my sneakers had been stolen from my bag in the hotel room. BRAND NEW Brooks sneakers. Back in Burlington, I stopped by the hotel to let them know they have a thief on their staff. Representative at desk told me someone would contact me (it seemed they wanted to look somewhere for my sneakers, even though I explained that the sneakers were most definitely stolen…I had already asked for a key to re-enter the room the morning I checked out-when I got to my car and realized one pair of sneakers was missing.) I will NEVER use this hotel again. Hopefully whoever stole my sneakers is getting good use from them. Perhaps I'm lucky that something more valuable wasn't stolen, but it's disconcerting that Delta has no response to the fact that I was a target of a thief on their staff. 1028 characters

Stayed 1 night in Aug 2024

6/10 Okay

Raymond

Travelled with family

18 Aug 2024

Liked: Cleanliness, staff & service

It was convenient to shopping, food, ect. It wasn't worth the money I spent

Stayed 2 nights in Aug 2024

4/10 Poor

Verified traveller

18 Aug 2024

Disliked: Cleanliness, property conditions & facilities, room comfort

Would not stay again

We only stayed one night. Bed was not comfortable and there were bugs in the room.

Stayed 1 night in Aug 2024

10/10 Excellent

Pedro

Travelled with family

18 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

👍👍👍👍👍

Stayed 1 night in Aug 2024

2/10 Terrible

Verified traveller

17 Aug 2024

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Terrible

The room assigned to us was dirty. Cigarette ash on windowsill, crumbs on nightstand, ugly stained chair, and ripped up furniture. The front desk changed our room, and it was a tad better, but the furniture was so filthy and ripped up by dogs, I had to put a sheet on the chair to sit. I will never stay here again. And had to pay $280 per night.

Stayed 2 nights in Aug 2024

6/10 Okay

Darcy

Travelled with family and small children

11 Aug 2024

Liked: Cleanliness, staff & service

The staff was great and friendly but the room they put me in was not clean my bed sheet had dried blood stain on it and the jetted tub had staines in it and was dirty. And the Jett’s would not work and a cubbies door would not close it stayed cracked open. I was affected by the storm and had to stay in a hotel room over night. I had no power at home.

Stayed 1 night in Aug 2024

4/10 Poor

Philip

Travelled with family

10 Aug 2024

Disliked: Cleanliness, property conditions & facilities

The property was not very clean. The towels in the rooms had dirt on them. The corridors had a bad smell, maybe from old carpets. No air conditioning in the living room, only in the bedroom. The temperature in the living room was 80F. The breakfast was good. Parking was plenty. The area was safe. Very pricey given the above property quality.

Stayed 1 night in Aug 2024

8/10 Good

Barbie

8 Aug 2024

Liked: Cleanliness, staff & service, room comfort

Disliked: Property conditions & facilities

room needs reno

Stayed 1 night in Aug 2024

10/10 Excellent

Amy

Travelled with partner

7 Aug 2024

Liked: Staff & service

Disliked: Amenities

The Room smelled really moldy and there was no exhaust fan in the bathroom.

Stayed 3 nights in Aug 2024

10/10 Excellent

Nancy L

6 Aug 2024

Stayed 2 nights in Aug 2024

8/10 Good

Verified traveller

Travelled with family

6 Aug 2024

Liked: Staff & service, property conditions & facilities, room comfort

Pretty good

Comfortable bed. Foldout sofa was adequate. Pillows were needed night 1 but unavailable according to front desk. Very nice staff. Dog friendly but had to pay 50$ per night. Lots of restaurants in the area. Close to highway. Breakfast was lackluster. I would book this place again.

Stayed 2 nights in Aug 2024

2/10 Terrible

Stanislawa

4 Aug 2024

Stayed 2 nights in Aug 2024

10/10 Excellent

Jacinthe

Travelled with family

3 Aug 2024

Liked: Cleanliness, staff & service

The staff was very helpful. However we feel this hotel would benefit from a bit of ‘love’ - it could improve in cleanliness (old rugs could be removed , area behind sofa bed in room was dirty, etc). Breakfast was ok but ‘ordinary’

Stayed 1 night in Aug 2024

4/10 Poor

M Anthony

3 Aug 2024

Liked: Staff & service, room comfort

Disliked: Cleanliness, property conditions & facilities

Not so great

I am surprised that Hilton has their name associated with this hotel. The property is run down and needs a complete refresh. The carpeting is dirty and stained, furniture in the rooms and lobby are thread bare. Breakfast was mediocre at best, with little selection. For the price point, I expected more.

Stayed 1 night in Jul 2024