Smart Suites, Ascend Hotel Collection

2.5 star property

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Smart Suites, Ascend Hotel Collection

Individually furnished, desk, laptop workspace, blackout curtains
Exterior
Library
Individually furnished, desk, laptop workspace, blackout curtains
Fireplace

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Gym
  • Parking included
  • Breakfast included
  • Air conditioning
  • Laundry

Explore the area

Map
1700 Shelburne Rd, South Burlington, VT, 05403
  • Magic Hat Brewery
    ‪5 min walk‬
  • Shelburne Farms
    ‪6 min drive‬
  • Champlain College
    ‪7 min drive‬
  • Burlington, VT (BTV-Burlington Intl.)
    ‪8 min drive‬

Room options

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 King Bed with Sofa bed, Non Smoking

8.8 out of 10
Excellent
(11 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 King Bed with Sofa bed, Non Smoking, Jetted Tub

8.6 out of 10
Excellent
(14 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 King Bed with Sofa bed, Non Smoking (Studio)

8.6 out of 10
Excellent
(19 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, Multiple Beds, Non Smoking

8.0 out of 10
Very good
(11 reviews)
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

Similar properties

About this property

Smart Suites, Ascend Hotel Collection

Hotel with free breakfast, near Lake Champlain
This smoke-free hotel features a 24-hour fitness centre, a snack bar/deli and a 24-hour business centre. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include conference space, laundry facilities and a 24-hour front desk. Housekeeping is available on request.
Smart Suites, Ascend Hotel Collection offers 81 accommodations with complimentary bottles of water and coffee/tea makers. This individually furnished accommodation has separate sitting areas. Televisions come with premium cable channels. Guests can make use of the in-room full-sized fridge/freezers and microwaves.

This South Burlington hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and free toiletries. Housekeeping is offered on request and hairdryers can be requested.

Recreational amenities at the hotel include a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Smart Suites, Ascend Hotel Collection. During your stay, you're just a quick walk from Magic Hat Brewery. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Amenities include a front desk safe, a 24-hour business centre and a meeting room
  • On-site recreation includes a 24-hour gym
  • Just a 1-minute drive from Lake Champlain and 6 minutes from Shelburne Farms
  • Dogs welcome for a fee (restrictions apply)
There's a snack bar/deli on site. Free breakfast is served daily. Public spaces have free WiFi. Business amenities include a 24-hour business centre and a meeting room. Event space at this hotel measures 646 square feet (60 square metres) and includes conference space. A 24-hour fitness centre, a terrace, and barbecue grills are also featured at the business-friendly Smart Suites, Ascend Hotel Collection. Self parking is free.

This South Burlington hotel is smoke free.

Guests are served a free continental breakfast on weekdays from 6:30 AM to 9:30 AM and at the weekend from 7:00 AM to 10:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Snack bar/deli

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • Children's games
  • Free cot
  • Free rollaway/extra bed
  • In-room full-sized refrigerator/freezer
  • In-room microwave
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Housekeeping (on request)

Business services

  • 24-hour business centre
  • 646 square feet of conference space
  • Meeting room

Outdoors

  • Barbecue grill
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet
  • Handrails in stairways
  • Lever door handles
  • Lift
  • Low-height electrical sockets in bathroom
  • Raised toilet seat
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Free rollaway/extra bed

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Free bottled water
  • Freezer
  • Full-sized refrigerator/freezer
  • Hob
  • Ice maker
  • Microwave
  • Oven
  • Paper towels
  • Toaster

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 AM
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 50.0 per pet, per night
  • Only dogs are allowed
  • Maximum 2 pets
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50.0 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

We should mention

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • Alcohol isn't served at Smart Suites, Ascend Hotel Collection.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Smart Suites Hotel South Burlington
Smart Suites South Burlington
Smart Suites
Smart Hotel South Burlington
Smart Suites
Smart Suites, Ascend Hotel Collection Hotel
Smart Suites, Ascend Hotel Collection South Burlington
Smart Suites, Ascend Hotel Collection Hotel South Burlington

Smart Suites, Ascend Hotel Collection Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 515 out of 1001 reviews" "
Rating 8 - Good. 318 out of 1001 reviews" "
Rating 6 - Okay. 92 out of 1001 reviews" "
Rating 4 - Poor. 43 out of 1001 reviews" "
Rating 2 - Terrible. 33 out of 1001 reviews" "

8.6/10

Cleanliness

9.0/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

4/10 Poor

Christian

Disliked: Cleanliness, property conditions & facilities, room comfort
First choice?
XChatGPT You said: Traducir a ingles Habitacion muy bulliciosa Primera noche: encontramos restos de galleta para perros Segunda noche: filtracion de agua desde baño superior Fue reparado despues de interrumpir nuestro descanso Despues de aceptar nuestro retardo de check out a las 1 pm igualmente llamaron de recepcion 11:20 am para decirnos que estabamos atrasados en nuestro check out Cuando mencionamos que teniamos aceptado un check out a la 1 Dijo lo siento por los inconvenientes, el bebe ya habia sido despertado, muy tarde ChatG Very noisy room because morning traffic in shelburne road. First night: we found dog biscuit crumbs Second night: water leakage from the bathroom above. It was repaired after interrupting our rest. Departing morning: After accepting our late check-out at 1 PM, they still called us from reception at 11:20 AM to say we were late for check-out. When we mentioned we had a late check-out accepted at 1 PM, they said, 'Sorry for the inconvenience.' The baby had already been woken up, too late.
Stayed 1 night in Oct 2024

8/10 Good

Kent

Travelled with partner
It is an older place that you can see they have done some updates to it. Need new toilets that are higher and better paper. Bed very comfy.
Stayed 2 nights in Oct 2024

10/10 Excellent

Roderick, Colorado Springs

Liked: Cleanliness, staff & service, property conditions & facilities
Really nice room layout, good breakfast, friendly helpful staff.
Stayed 2 nights in Oct 2024

6/10 Okay

Otniela

Travelled with group
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The bathroom sink dripped all night and the toilet kept running. For $444 for 1 night stay it should have been better. I let the front desk know but this should have been fixed before we received the room. I’m sure housekeeping noticed the sink when they cleaned the room before check in.
Stayed 1 night in Oct 2024

10/10 Excellent

Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was really nice. The hotel is in a convenient location, it’s just 15min away from the downtown. I really recommend this place.
Stayed 1 night in Oct 2024

10/10 Excellent

Barbara

Travelled with group
Easy to find
Stayed 1 night in Oct 2024

8/10 Good

Troy

Stayed 1 night in Oct 2024

8/10 Good

Jane

Liked: Cleanliness, staff & service, property conditions & facilities
It suited our needs
Stayed 1 night in Oct 2024

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Room comfort
Dated Property
The place is old and need updating. Price was very steep for what we get, but i think we went on a peak weekend. They room key didn't work the first few tries and the front desk struggled to get it to work. Our room smelled of smoke even though it's supposed to be a non-smoking room. The AC was either too strong or too weak. We didn't sleep very well that night. Breakfast was what you would imagine - eggs from a carton, breakfast sausage, waffles, bagels etc.
Stayed 1 night in Oct 2024

10/10 Excellent

Brittany

Stayed 4 nights in Sep 2024

10/10 Excellent

Donald

Stayed 2 nights in Jul 2024

6/10 Okay

Tess

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Sep 2024

6/10 Okay

Ronni

Stayed 1 night in Sep 2024

10/10 Excellent

Jeremy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean comfortable stay!
Our room was clean and neat. The staff was courteous, friendly, and helpful. It couldn’t have been any better. Very thankful.
Stayed 2 nights in Sep 2024

6/10 Okay

Keith

Stayed 1 night in Sep 2024

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, property conditions & facilities
My brother stayed here for a week. He was comfortable. The kitchen was great, so he didnt have to eat out everyday!
Stayed 5 nights in Aug 2024

2/10 Terrible

Nicole

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Never being to South Burlington and knowing the area I chose a hotel just outside of Burlington as the rates are lower. Never expecting groups of people to be outside talking loudly when I arrived just after 10pm and someone’s laundry hanging on the post fence. The bathroom of the king suite not only was not clean there were random hairs throughout the bathroom toilet room and jetted tub room. Needless to say I will never stay here again especially after seeing a very big roach scurrying across the area in front of the sofa. Left early because of that! Absolutely horrendous!
Stayed 2 nights in Sep 2024

4/10 Poor

Judy

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
When we checked in the young man was very nice. The room I asked for was supposed to bed nonsmoking and king bed. I got a room smell HORRIBLE of smoke and it had a queen bed, I know cause I have a king at home. The remote to the TV had no back and when I picked it up my hand stuck to it. The front of the bathroom vanity had, what appeared to be, toothpaste residue on it from previous guests. There was a yellow chair in the room full of stains that looked like there were no attempts to clean it. On the floor entering into the bathroom area there’s a huge orange/red stain on the carpet. I get it if there are renovations going on but cleaning well goes a long ways. Don’t rent out rooms that are falsely advertised. We paid good money for this room and by the time we got to the room at 8:pm it was too late to reserve another one else where. This was stated to be a 8.6 rating, I DONT THINK SO.
Stayed 1 night in Sep 2024

2/10 Terrible

Randy

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was dark, gloomy and furnishing were worn out. Didn’t want to touch anything. Have uploaded pictures. Would never stay here again.
Worn couch
Worn chair
Frayed carpet
Stayed 1 night in Sep 2024

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Paula

Travelled with family
Liked: Property conditions & facilities
Stayed 1 night in Aug 2024

6/10 Okay

Anthony

Travelled with group
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Dirty halls. Smelled horroble, unsecured doors
Stayed 1 night in Jul 2024

6/10 Okay

Anthony

Liked: Staff & service
Disliked: Cleanliness
Hallways were extremely smelly and dirty. The putside doors didnt lock. There is a drug ring slinging behind the place
Stayed 1 night in Jul 2024

10/10 Excellent

Susan

Front desk clerks were great. Room was very clean…thank you
Stayed 1 night in Aug 2024

6/10 Okay

Russell

Travelled with family
Liked: Staff & service
This hotel is fine, but at the price-point, I would hope for better. I don't necessarily blame the property, but the market in general. That may not be fair to the property, which again is fine. But spending nearly $400 a night for a hotel that was dated and had a funky smell in the common areas, is just wrong. Not sure there is any fix, and this is the price to pay to stay in the area, but the value proposition is not there.
Stayed 1 night in Aug 2024