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The Bay Hotel

4.0 star property

Choose dates to view prices

your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for The Bay Hotel

Exterior
On the beach
Lobby lounge
Indoor pool
Balcony

Reviews

8.2 out of 10

Very good

Popular amenities

  • Bar
  • Gym
  • Hot tub
  • 24/7 front desk

Explore the area

Map
Burntisland Road, Kinghorn, Burntisland, Scotland, KY3 9YE
  • Pettycur Beach
    1 min drive
  • Waterfront Bistro and Bar
    2 min walk
  • Kinghorn Station
    15 min walk
  • Edinburgh (EDI)
    27 min drive

Room options

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Exterior

Best Western Plus Dunfermline Crossford Keavil House Hotel

Pool
Hot tub
Spa
Pet-friendly
4.3 out of 5, Excellent, (520)
The price is €87
for 1 room
includes taxes & fees
2 Jan - 3 Jan
Best Western Plus Dunfermline Crossford Keavil House Hotel

About this property

The Bay Hotel

Beachside hotel with indoor pool
Guests of this beach hotel will appreciate convenient on-site amenities such as Access to hot tub and a fitness centre.
The Bay Hotel offers 28 accommodations with a safe and coffee/tea makers. Smart televisions come with pay-per-view films.

This Burntisland hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks and telephones. Additionally, rooms include a hairdryer and an iron/ironing board. Housekeeping is provided on a daily basis.

An indoor pool, a children's pool and Access to hot tub are on site. Other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at The Bay Hotel. During your stay, you'll be close to Pettycur Beach. You'll find features such as free self-parking, plus an indoor pool and a restaurant.
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • WiFi for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Services include dry cleaning/laundry, tour or ticket assistance and wedding services
  • On-site recreation includes a gym, a steam room and a sauna
  • Guests have great things to say about the overall condition of the property and the helpful staff
  • Just a 1-minute drive from Pettycur Beach and 9 minutes from Adam Smith Theatre
The Bay Hotel offers its guests a kids' pool, an indoor pool, Access to hot tub, and a sauna. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have WiFi for a fee.

A fitness centre, a terrace, and a vending machine are also featured at the business-friendly The Bay Hotel. Free self parking is available.

This 4-star Burntisland hotel is smoke free.

Horizons Restaurant – On-site restaurant.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: WiFi (GBP 8 per day)
  • Available in some public areas: WiFi (GBP 8 per 24-hour period)

Parking and transport

  • Free self parking on site

Food and drink

  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Horizons Restaurant

Things to do

  • Billiards/pool table
  • Children's pool
  • Gym
  • Indoor pool
  • Playground
  • Sauna
  • Spa tub
  • Steam room
  • TV in common areas

Family friendly

  • Children's pool
  • Grocery/convenience store
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Newspapers in lobby
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • On the beach
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Pay films
  • Smart TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 11 PM

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: GBP 100.00 per stay
  • Breakage deposit: GBP 100.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: GBP 8.00 per day (rates may vary)
  • Fee for wireless Internet in public areas: GBP 8 per 24-hour period (rates may vary)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards; cash is not accepted
Front desk staff will greet guests on arrival.

National rating

This establishment has received its official star rating from VisitScotland, the National Tourist Board for Scotland.

Property is also known as

Bay Burntisland
Bay Hotel Burntisland
The Bay Hotel Hotel
The Bay Hotel Burntisland
The Bay Hotel Hotel Burntisland

The Bay Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 160 out of 337 reviews" "
Rating 8 - Good. 91 out of 337 reviews" "
Rating 6 - Okay. 49 out of 337 reviews" "
Rating 4 - Poor. 21 out of 337 reviews" "
Rating 2 - Terrible. 16 out of 337 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Bekah

Liked: Property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Gareth

Stayed 2 nights in May 2024

10/10 Excellent

Doug

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property and all of the staff were very nice and helpful.
Stayed 1 night in Aug 2024

4/10 Poor

Verified traveller

Liked: Room comfort
See no sea
I paid extra for a sea view. I booked this hotel 8 months before travelling. Once we arrived we were told oh sorry we have had to put you all the way down there out of the way in the small room? We are juat fully booked. Got to the room, which was indeed very separate from the rest of the rooms in the hotel, it was quite small but comfortable but there was no sea view. I was very upset since I had paid extra for that luxury. I felt cheated. The sea view rooms you see when booking the room is not what I got at all.
Stayed 1 night in Jul 2024

6/10 Okay

Tammy

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
The room was incredibly small we could barely walk around the bed to get to the bathroom, there was very little room for suitcases as there was only 1 bench for a single suitcase. The ocean view was of the parking lot, the road and then the ocean so their pics on line are very deceiving. Very expensive by Canadian standards. The pool closed by 9pm so we didnt get to use it.
Stayed 1 night in Jul 2024

10/10 Excellent

Mirza

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Francis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous
Fabulous all staff were amazing, definitely recommend to my friends
Stayed 1 night in Jul 2024

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Trip
Good place to stay
Stayed 1 night in Jun 2024

6/10 Okay

Karen

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The hotel was good, but the only problem I had is that the staff at the restaurant, made us stand and wait for quite a while, as they cleaned up tables. There were lots of other tables that we could of sat at, but we had to wait and wait. Probably for about 5 minutes, which seemed a long time. The waitress wasn't very nice. But we did notice another head waitress which was very nice to the new staff.
Stayed 2 nights in Jun 2024

10/10 Excellent

Dianne

Stayed 1 night in Jun 2024

8/10 Good

Wayne

Business traveller
Liked: Cleanliness, staff & service, room comfort
So many great things about this hotel
Great hotel in a stunning location with even more stunning views. Lovely pool and breakfast looking over the sea was spectacular. Bathroom was new and rooms nice, but its an older hotel so parts of it were a bit shabby. Great staff, entertainment, pool area were fab!
Breakfast views
The Romans, Vikings and English couldn’t get this far to defat the Scots!
Edinburgh on the other side
Stayed 1 night in Jun 2024

8/10 Good

Lewis

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

8/10 Good

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Although our De-lux room was a bit dark and unwelcoming; it was well appointed and adjacent to residents seaview lounge area. However; top marks to both Expedia & Bay Hotel for their speedy and very reasonable consideration ie refund- due to health issue resulting in early return home.
Stayed 3 nights in May 2024

10/10 Excellent

antony

Stayed 1 night in May 2024

10/10 Excellent

David

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
The Bay stay
Claire at reception was great
Stayed 1 night in May 2024

10/10 Excellent

John, Northville

Travelled with group
Liked: Cleanliness, staff & service, amenities
Staff was awesome and friendly. Helped accomodate a very late check in.
Stayed 2 nights in May 2024

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel with stunning views, rooms are very well equipped with comfortable beds. Spotless, food was amazing with great friendly attentive staff.
Stayed 1 night in May 2024

10/10 Excellent

Kerri

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

8/10 Good

Alana

Liked: Cleanliness
Stayed 1 night in May 2024

10/10 Excellent

Kirsty Lee

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband said the meal we had at high tea was the best food he has ever ate in his life! I would agree the food at dinner and breakfast was exceptional. Staff so friendly and helpful. Only issue was the air conditioner system and the bed wasnt very comfy. Minor though and we had an excellent stay. Cant wait to come back!
Stayed 1 night in May 2024

8/10 Good

annabel

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Not worth the cost
Rooms are cramped so little space for 2 suitcases. The pool was closed. The view was nice but not great . The beds have coil springs which you feel and they are noisy
View from 101
Stayed 1 night in May 2024

8/10 Good

John

Stayed 1 night in Apr 2024

2/10 Terrible

Sara

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
I politely let them know we were unsatisfied both during the stay and in an email afterwards. No actions were taken at all. They say ‘thank you for raising this”. Really loud music going on when we arrived and until past 11pm. We were very close to the noise though they said that if we didn’t attend the celebration they have a policy of assigning us a room far from the noise. Did not happen. They strongly advised we book a table for breakfast so as to get any food at all. The latest possible time for it was 8:30am. Almost completely empty restaurant even after 9:30 am so we were really not sure why they made us wake up early on our holiday. Restaurant closed early in the evening, we ordered Chinese which was the only option. The ceiling panels in the spa are almost falling down. The steam room was out of order. The gym requires an additional payment, no note on that on their website. Definitely not worth the steep price. Never going back. The receptionist was great though, booked us a taxi driver that took extra care that we would be at the train station on time.
Stayed 2 nights in Apr 2024

10/10 Excellent

Muriel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2024