The Northgate

5.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for The Northgate

Exterior
Interior
Executive Double Room | 1 bedroom, free WiFi, bed sheets
Deluxe Double Room | Bathroom | Shower, hair dryer, towels
Superior Double Room, 1 King Bed | 1 bedroom, free WiFi, bed sheets

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Housekeeping
  • Parking included
  • Free WiFi

Explore the area

Map
The Northgate, Northgate Street, Bury St Edmunds, England, IP33 1HP
  • The Abbey Gate
    5 min walk
  • 1921 Angel Hill
    3 min walk
  • Bury St Edmunds Station
    9 min walk
  • RAF Mildenhall (MHZ)
    28 min drive

Room options

Executive Double Room

  • 27 sq m
  • Sleeps 2
  • 1 Double Bed

Family Quadruple Room

  • 31 sq m
  • Sleeps 4
  • 1 King Bed

Executive Double or Twin Room

  • 27 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

Deluxe Double Room

  • 23 sq m
  • Sleeps 2
  • 1 Double Bed

Executive Double Room, Bathtub

  • 30 sq m
  • Sleeps 2
  • 1 Double Bed

Similar properties

About this property

The Northgate

Luxury inn in Bury St Edmunds with free parking
This smoke-free inn features express check-in, express check-out and a garden. Free WiFi in public areas and free self parking are also provided.
The Northgate offers 9 accommodations with espresso makers and complimentary bottles of water. Flat-screen televisions are featured in guestrooms.

Bathrooms include a shower and hairdryers. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.

During your stay at The Northgate, you're just a quick walk from The Abbey Gate. Free WiFi in public areas and free self-parking are available.
  • Free WiFi
  • Free self-parking
  • Just a 5-minute walk from The Abbey Gate and 5 minutes on foot from Moyse's Hall Museum
The Northgate offers its guests a garden, express check-in, and express check-out. WiFi is free in public spaces. Limited free parking is available on a first-come, first-served basis.

This 5-star Bury St Edmunds inn is smoke free.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Limited on-site parking

Family friendly

  • Separate bedroom

Guest services

  • Housekeeping (daily)

Outdoors

  • Garden

Accessibility

  • No lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Electric kettle
  • Espresso maker
  • Free bottled water

More

  • Heating (climate-controlled)
  • Portable fan

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

There is no front desk at this property
Guests will receive an email 24 hours before arrival with check-in instructions and an access code; access will be through a private entrance

Access methods

Access code, private entrance

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property does not have a front desk. Guests will receive an email 24 hours before arrival with check-in information and an access code. Guests can access their accommodation through a private entrance.

Property is also known as

Northgate Inn Bury St Edmunds
Northgate Bury St Edmunds
The Northgate Inn
The Northgate Bury St Edmunds
The Northgate Inn Bury St Edmunds

The Northgate Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 41 out of 74 reviews" "
Rating 8 - Good. 24 out of 74 reviews" "
Rating 6 - Okay. 5 out of 74 reviews" "
Rating 4 - Poor. 4 out of 74 reviews" "
Rating 2 - Terrible. 0 out of 74 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

paul

Liked: Room comfort
Disliked: Property conditions & facilities
Easy check in, on first impression room was a good size , bed comfortable , bathroom the toilet looked like it had been broken for dome time, we did message North gate to inform them along with photos, but no response , crack in toilet seat is unhygienic ! Cobwebs in the bathroom as well Breakfast was ok We did inform someone about the toilet seat again when we checked out
Stayed 1 night in Mar 2023

8/10 Good

Samuel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2023

10/10 Excellent

Sophie

Stayed 1 night in Feb 2023

4/10 Poor

Verified traveller

Business traveller
Liked: Cleanliness
Disliked: Staff & service, room comfort
Listed as 5 stars but no staff there so no service. Difficult to get in. No breakfast until after I had to leave and no way to request it earlier so I didn't get any. Not as advertised. I would class this as 3 star at best. Very overpriced for what you get. Won't be staying there again.
Stayed 1 night in Feb 2023

8/10 Good

Marion

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to book, check in and leave. Lovely room. Large and tasteful. Comfy bed. All very clean. Bathroom quirky and nice, good towels, sparking clean but one or two painted areas needing attention. Breakfast was fine, staff member very pleasant. Parking at the back was excellent but not well signposted. Communal areas could do with update (hall/stairs, breakfast room). Stair carpet looked dirty which was unfortunate first impression. TV remote not working (batteries?) Location excellent. Overall a very nice stay.
Stayed 2 nights in Feb 2023

8/10 Good

Cindy

Stayed 1 night in Jan 2023

4/10 Poor

Jan

Stayed 1 night in Jan 2023

6/10 Okay

Ann

Stayed 1 night in Nov 2022

10/10 Excellent

Katrina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Northgate is in an excellent location which allows you to explore Bury St. Edmonds with a short walk. The rooms and the grounds are beautiful and the syaff amazing. We did the chefs table dinner and had auch a fantastic meal! Would highly recommend
Stayed 1 night in Sep 2022

10/10 Excellent

Sonia

Stayed 1 night in Aug 2022

10/10 Excellent

Amy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super helpful and friendly staff, amazing breakfast and comfy bed!
Stayed 1 night in Jun 2022

10/10 Excellent

Benjamin

Stayed 2 nights in May 2022

10/10 Excellent

Daniel

Stayed 1 night in May 2022

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2022

8/10 Good

Jayne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful rooms lovely hotel
Stayed 2 nights in May 2022

6/10 Okay

Richard

Liked: Cleanliness
Overall it’s decent hotel but overpriced
This is a decent small hotel close to town centre with free parking. We paid for a superior room and for the price we paid we were a little disappointed. Decor a little tired especially in the bathroom but main issue was no hot water in the evening; shower was only tepid. Also room was very cold at night even after turning radiator. We tried to grab something to eat in the restaurant around 17:00 but were told it was fully booked even though it was empty. Suggested that we could order snacks from the bar, these were very limited, 4 options I think. It’s a nice small hotel but if you are changing 5 star rate then you need to do better. I did report hot water situation at check out but the young lady seemed very inexperienced and just said she would report it.
Stayed 1 night in Apr 2022

10/10 Excellent

Renais

Stayed 1 night in Mar 2022

10/10 Excellent

Pamela

Stayed 1 night in Mar 2022

8/10 Good

Holly

Stayed 1 night in Mar 2022

4/10 Poor

Curtis

Travelled with partner
Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
Nice area, nice site, but bed being held together by tape, for the price a night isn’t great, and unfortunately temporary traffic lights the day we stayed which meant constant noise, I am sure in a different room without the temporary traffic lights would of been a much different experience.
Stayed 1 night in Feb 2022

10/10 Excellent

Kerry

Stayed 1 night in Feb 2022

8/10 Good

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We stayed one night all good. Would have liked a larger choose in restaurant.
Stayed 1 night in Jan 2022

8/10 Good

Andrew

Liked: Cleanliness, property conditions & facilities, room comfort
A little disappointed with the food not very hot and breakfast was definitely hot at all
Stayed 1 night in Nov 2021

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyable stay. Very efficient service throughout with attention to detail.
Stayed 1 night in Nov 2021

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2021