2 Heaven Hotel

2.5 star property

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February 2025

Photo gallery for 2 Heaven Hotel

Combined shower/bathtub, deep-soaking bathtub, free toiletries
Signature Penthouse | Premium bedding, soundproofing, iron/ironing board, free WiFi
Penthouse, 2 Bedrooms, Kitchen (with Living Room, Terrace, Karaoke) | Terrace/patio
Signature Penthouse | View from room
Signature Penthouse | Premium bedding, soundproofing, iron/ironing board, free WiFi

Reviews

7.8 out of 10

Good

Popular amenities

  • Room service
  • Spa
  • Laundry
  • 24/7 front desk
  • Parking included
  • Housekeeping

Explore the area

Map
8, Hwangnyeong-daero 7beon-gil, Busanjin-gu, Busan, Busan, 614-828
  • Seomyeon Street
    5 min walk
  • Lotte Department Store Busan Main Branch
    14 min walk
  • Busan Citizens' Hall
    16 min walk
  • Busan (PUS-Gimhae)
    25 min drive

Room options

Standard Double Room

  • City view
  • Sleeps 2
  • 1 Double Bed

Family Twin Room

  • City view
  • Sleeps 4
  • 1 Double Bed and 1 Queen Bed

Superior Twin Room, Multiple Beds, City View, Tower

  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

Signature Penthouse

  • 132 sq m
  • City view
  • Sleeps 7
  • 4 Single Beds and 2 Large Single Futons

Similar properties

About this property

2 Heaven Hotel

Hotel with free valet parking, near Lotte Department Store Busan Main Branch
Along with spa services, this smoke-free hotel has concierge services and dry cleaning. Free WiFi in public areas and free valet parking are also provided. Other amenities include a 24-hour front desk, express check-out and tour/ticket assistance.
2 Heaven Hotel offers 53 accommodations with washers/dryers and free newspapers. Beds feature premium bedding. Flat-screen televisions come with premium cable channels. Bathrooms include a combined bath/shower unit with a deep soaking bath, dressing gowns, slippers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Guests can pamper themselves by indulging in the on-site spa services. There are couples treatment room(s) available.
During your stay at 2 Heaven Hotel, you're just a quick walk from Seomyeon Street. Features include free WiFi in public areas and free valet parking, plus dry cleaning service.
  • Free WiFi
  • Free valet parking
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Just a 2-minute drive from Lotte Department Store Busan Main Branch and 6 minutes from Nampodong Street
As a guest of 2 Heaven Hotel, you'll find spa services, multilingual staff, and tour/ticket assistance. WiFi is free in public spaces. 2 Heaven Hotel also features concierge services, dry cleaning/laundry services, and express check-out. Valet parking is free.

This Busan hotel is smoke free.

Room service is available.

Languages

Chinese (Mandarin), English, Japanese, Korean, Mongolian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free valet parking on site

Family friendly

  • In-room washer/dryer
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Spa

  • Couples treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Deep soaking bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Room service

More

  • Air conditioning (climate-controlled)
  • Free daily newspapers
  • Free local calls
  • Heated floor
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Phone
  • Soundproofed rooms
  • Washer/dryer

Policies

Check-in

Check-in start time: 5 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system and a first aid kit
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

2 Heaven Hotel Busan
2 Heaven Hotel
2 Heaven Busan
2 Heaven Hotel Hotel
2 Heaven Hotel Busan
2 Heaven Hotel Hotel Busan

2 Heaven Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 106 out of 344 reviews" "
Rating 8 - Good. 151 out of 344 reviews" "
Rating 6 - Okay. 54 out of 344 reviews" "
Rating 4 - Poor. 10 out of 344 reviews" "
Rating 2 - Terrible. 23 out of 344 reviews" "

7.8/10

Cleanliness

8.0/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

5.2/10

Eco-friendliness

Reviews

6/10 Okay

Jakob

Travelled with group
Disliked: Cleanliness, staff & service, amenities
Room smelled like cigarettes, they didnt give us towels and no one was at the reception, but the location was fine.
Stayed 3 nights in Jul 2024

10/10 Excellent

Courtney, Korea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This room was absolutely lovely. The bathroom is wonderful but the bathtub is huge! I was shocked at the size. A very new and modern looking hotel. Loved my stay here. The hotel is very clean, the cleaners do an amazing job every day. The check in staff were welcoming. It was a great price for what you get and I'd definitely stay here again. It is very close to convenience stores and the subway/bus stops are around the corner. A 10 minute walk to the nearest large supermarket.
Stayed 5 nights in Feb 2020

6/10 Okay

Verified traveller

Disliked: Staff & service, room comfort
Candid comment
I visited Busan on my personal trip over a long weekend. I chose this hotel because of the review, location and price. When I arrived the hotel I was shocked to find out that this was a kind of motel, or a love hotel. My room smelled like bleach. There were not bath towels in the room. The bed was big but hard. I could hear the noise and voice from other rooms. It seemed the room inside was well maintained but the exterior was dirty. The ladies working at the reception were helpful and nice. It wasn’t as comfortable as I expected, but the location was pretty good.
Stayed 3 nights in Feb 2020

8/10 Good

Kunkerati

Liked: Staff & service, room comfort
Close to subway
Stayed 3 nights in Jan 2020

8/10 Good

MuhammadKhairul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Near to airport and shopping mall. Only 20 minutes took to airport. 15 minutes to walk from shopping mall. Easy to find foods around there.
Stayed 1 night in Nov 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient places to stay. Just few minutes walk to seomyeon shopping centre and mrt.
Stayed 7 nights in Nov 2019

8/10 Good

Fabiola, Busan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff working at there was super nice and the place is really nice! But I have to say that the Delux room is not the one in the picture, I got a smaller room. And the most important: THIS IS A MOTEL, not a hotel!
Stayed 2 nights in Oct 2019

8/10 Good

Erwin

Liked: Cleanliness, property conditions & facilities, room comfort
Great rooms next to subway
Great room. I had a great price for 4 nights, but after change to one night that went up a lot. At discount rates it would be great value. Check in only 5pm, which is a bummer, although they have good organised luggage storage. 2 minutes walk from subway.
Stayed 1 night in Oct 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Sep 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2019

8/10 Good

Wynette, Singapore

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Location was really convenient, near the metro. Room was big and spacious. Big bathroom, with a big jacuzzi tub and rain shower. Though it was slightly uncomfortable with one of the toilet walls transparent. Amenities were adequate. The bigger issue we had with the room was the cleanliness. There was loose strands of hair in the bathtub and sink when we first checked in, also the towels provided was stained (looks like coffee or what not). Overall, still a comfortable stay.
Stayed 2 nights in Jul 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
We stayed in the penthouse suite for a few nights while we were in Busan. Overall, we had a good stay. The suite is gigantic, with a living room, kitchen, office/karaoke room, and two bathrooms (one is en suite; the other is a hall bathroom). There is also a large deck with a jacuzzi tub. Our family of four had plenty of room to spread out. Some quirks I want to mention in case you are interested in the penthouse: The penthouse is on the 11th floor but you have to walk up from the 10th floor because the elevator does not go to the 11th floor. The beds are kind of hard, as some reviewers have noted. The pillows are also on the firm side. The AC power is on the remote control, so you can't turn it on from the panel in the living room. The shower/bath in the en suite bathroom is separated by a glass door from the bedroom, so there is no privacy. A lot of the windows are covered by mirrors that can slide open, so it is a bit dark inside. The first night we stayed, there was a terrible sewer-type smell that came from the en suite toilet area. We notified the front desk and the smell mostly went away after that. Breakfast is not included--it is an extra 3000 won per person. One thing that was unclear when I booked this property was whether there was any laundry facility on premise. The answer is unfortunately no, but there is a laundromat very nearby which costs 4000 won for a wash (detergent included) and 4000 won for a dry. Each takes about 45 minutes.
Stayed 3 nights in Aug 2019

8/10 Good

Verified traveller

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
The bathroom floor is dirty and there was a thick layer of dust on the bathroom curtain. The bathroom door is see through so if someone is using the toilet you’ll be able to see him/her. Also the shower head holder is broken in our room.
Stayed 1 night in Jul 2019

10/10 Excellent

Ong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Budget and comfy stay
Love the location! Very near to seomyon which is one station away, a lot of food and shoppings around! The bath tub is very big too! Just one con is the bed is abit on the tough side
Stayed 7 nights in Jul 2019

8/10 Good

Jacob

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2019

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place had good staff and they always restocked and tidied the room. The only thing I didn’t care for was the see-through bathroom door right in front of the toilet.
Stayed 3 nights in May 2019

8/10 Good

CHIN

Liked: Staff & service, room comfort
Good location and big room
Big room and bathroom, 3 mins walk to metro station. 10 - 15 mins walk to seomyeon walking street. Very convenient and easy access to every location.
Stayed 2 nights in Apr 2019

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Underrated Hotel
The staff, especially the night front desk agent who checked us in is so kind and helpful. He helped us find a currency exchange store nearby and printed our train passes for us as well. He was so approachable. The hotel location is perfect. Literally right next to a metro stop which helps us get around the city quickly and when we had to leave and check out with multiple heavy suitcases, having he metro right there saves us from a tedious travel back to the Busan Station. The room itself had enough space and was kept clean. The bathroom was spacious and there was a tub, which was to my preference. (Still do not like showering in the open right near the toilet and this is common in Asian countries) In the morning there are cereals and an expresso machine that saves us time finding coffee and a quick snack.
Stayed 2 nights in Apr 2019

10/10 Excellent

Matt, Aus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location, only short walk from the nightlife area, and only a 1min walk for closest train
Stayed 3 nights in Nov 2018

10/10 Excellent

Terry, Houston

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommended. Hotel is quaint, quiet,clean. The rooms are clean, well furnished, with computer, large screen TV,fridge and hot water pot. The night staff is unbelievably courteous, friendly and most efficient. We came in, I handed him the passport under the name the room was reserved in; he looked down, looked back up, handed me my passport and a room key. Whole check in process...less than 1 minute. When we got to our room, it did not have a window. This was no surprise - I have traveled enough in Asia for this to be known a common thing. However, common as it may be, we were not prepared for a room without being able to look out at the world and for fresh air not to be able to come in. On the way out to eat, we queried the clerk at the desk; without batting an eye, he smiled and handed us another room key. This room had a window. Wham! Bam! Thank you sir! Check out four days later was just as efficient. We handed the girl at the desk our room key, told her our room number, she said thank you ...that was done! A very nice experience with a most remarkable gentleman at the desk at night. Highly recommended!
Stayed 3 nights in Jun 2018

6/10 Okay

Yawon, Tokyo

Liked: Staff & service
Ok for the price
The hotel is good if you are only looking for a place to sleep. Unfortunately the bed is very hard so if you are used to a soft bed it will not be comfortable, and the cleaning could be a little better. However overall it was exactly what I was thinking it would be. Stay here if you get it for a cheap price.
Stayed 3 nights in Jun 2018

10/10 Excellent

MR GARROD

Liked: Cleanliness, staff & service, property conditions & facilities
Fancy hotel on a budget
Fantastic hotel, for the price you pay a massive room with an excellent bath tub with jets. Great location, would stay again. Bed was hard, but not as hard as we found in Japan.
Stayed 3 nights in Jun 2018

8/10 Good

Cheah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2018

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Good staff. Comfortable stay even if the electronic key for the room didn't work. We had to use the key to the room itself. Easy access to the subway.
Stayed 4 nights in Apr 2018

8/10 Good

Xinyue

Liked: Staff & service, property conditions & facilities, room comfort
Overall not a bad stay.
The room is very dark, but the location and bath tub is amazing. Need to improve on cleanliness. Hope they can put some serious lightings in the room. Ps. The bed is really hard.