Holiday Inn Express & Suites Butler, an IHG Hotel

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Holiday Inn Express & Suites Butler, an IHG Hotel

Exterior
Indoor pool
Hypo-allergenic bedding, desk, laptop workspace, blackout curtains
Lobby
Interior entrance

Reviews

8.2 out of 10

Very good

Popular amenities

  • Pool
  • Breakfast included
  • Gym
  • 24/7 front desk
  • Parking included
  • Housekeeping

Explore the area

Map
203 N Duffy Rd, Butler, PA, 16001
  • Pullman Park
    5 min drive
  • Butler Healthcare Providers
    9 min drive
  • Butler Memorial Hospital
    9 min drive
  • Butler, PA (BTP-Butler County)
    17 min drive

Room options

Suite, 1 King Bed

  • Sleeps 4
  • 1 King Bed

Standard Room, 2 Queen Beds (Extra Floor Space)

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed

  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Accessible (Comm, Tran Shower)

  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Accessible (Communication Accessible)

  • Sleeps 4
  • 1 King Bed

Standard Room

  • Sleeps 2
  • 1 Single Bed

Suite, Multiple Beds

  • Sleeps 7
  • 2 Queen Beds and 1 Double Sofa Bed

Suite, 1 King Bed, Accessible (Mobility, Accessible Tub)

  • Sleeps 4
  • 1 King Bed

Suite, 2 Queen Beds

  • Sleeps 6
  • 2 Queen Beds

Standard Room, 1 King Bed, Accessible (Communication)

  • Sleeps 3
  • 1 King Bed

Suite, 1 King Bed

  • Sleeps 4
  • 1 King Bed

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About this property

Holiday Inn Express & Suites Butler, an IHG Hotel

Hotel in Butler with free breakfast and 24-hour fitness centre
An indoor pool, a 24-hour fitness centre and a business centre are available at this hotel. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a meeting room, laundry facilities and a 24-hour front desk.
Holiday Inn Express & Suites Butler, an IHG Hotel offers 80 accommodations with MP3 docking stations and free newspapers. This accommodation is furnished with twin sofa beds. Televisions come with cable channels. Fridges, microwaves and coffee/tea makers are provided. Bathrooms include baths or showers with a hydromassage showerhead, complimentary toiletries and hairdryers.

This Butler hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottles of water and an iron/ironing board. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Holiday Inn Express & Suites Butler, an IHG Hotel. During your stay, you'll be within walking distance of Jade's Dog Park. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free continental breakfast served daily
  • Free WiFi and wired Internet
  • Free self-parking
  • Take a swim in the indoor pool
  • Amenities include free newspapers in reception, a front desk safe and a business centre
  • On-site recreation includes a 24-hour gym
  • Just a 4-minute drive from Jade's Dog Park and a few minutes from Pullman Park
Holiday Inn Express & Suites Butler, an IHG Hotel offers its guests an indoor pool and a 24-hour fitness centre. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Business amenities include a business centre and a meeting room. Free breakfast is available daily. The business-friendly Holiday Inn Express & Suites Butler, an IHG Hotel also features barbecue grills, a picnic area, and complimentary newspapers in the lobby. Self parking is free.
Guests are served a free continental breakfast daily.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily

Family friendly

  • Free cot
  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Turndown service

Business services

  • Business centre
  • Computer station
  • Meeting room

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Twin sofa bed

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch TV with cable channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Electrical adapters
  • Free daily newspapers
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Early check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

We should mention

  • Pool access available from 10:00 AM to 10:00 PM
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Butler
Holiday Inn Express Hotel Butler
Holiday Inn Express Butler Hotel
Holiday Inn Express Suites Butler
Holiday Inn Express Suites Butler
Holiday Inn Express & Suites Butler, an IHG Hotel Hotel
Holiday Inn Express & Suites Butler, an IHG Hotel Butler
Holiday Inn Express & Suites Butler, an IHG Hotel Hotel Butler

Holiday Inn Express & Suites Butler, an IHG Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 226 out of 443 reviews" "
Rating 8 - Good. 109 out of 443 reviews" "
Rating 6 - Okay. 50 out of 443 reviews" "
Rating 4 - Poor. 32 out of 443 reviews" "
Rating 2 - Terrible. 26 out of 443 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Melissa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

4/10 Poor

Eric

Travelled with family
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Rooms aren't very soundproof. Could hear people talking, coming and going at all hours. Fairly clean but bathroom fan covered with dirt, dust. Furniture and trim showing age.
Stayed 3 nights in Aug 2024

2/10 Terrible

Robert

Mold around bathtub , brown stains in toilets, cold water in pool, no towels in pool, not worth the money, had 5 people no covers or sheets for sofa bed,kept running out of food for breakfast and eggs were cold. Won't be staying here again.
Stayed 1 night in Aug 2024

10/10 Excellent

pascal

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

2/10 Terrible

Jasmine

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
My initial room door did not close or lock properly, leaving my belongings vulnerable to anyone at the hotel. It then took over an hour for the staff to move me to another room. The second room I was finally placed in after was filthy, with dirty sheets, stains on the furniture and bed, and even a Band-Aid on the floor. And I have pictures for all of it. Furthermore, an exterior door leading to the main stairwell, giving access to every floor and room of the hotel, was accessible without a key card, compromising guest safety. Lastly, I was charged for the hotel twice and it’s been almost a week since my stay and I’m still waiting on a refund to be issued. Due to these issues, I felt unsafe and uncomfortable. I would like a full or partial refund for my stay to compensate for the inconvenience and unpleasant experience.
Stayed 2 nights in Jul 2024

4/10 Poor

Cheryl

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Check in was delayed until after 7PM due to room not being cleaned. Rarely was someone at the desk to assist customers. After reporting the TV did not work multiple times, it took them 3 days after to fix the TV. Room temperature was 78 To 80 degrees because thermostat was stuck on heat Very poor service. If you wanted clean towels you had to go to the front desk yourself but as I said before there usually wasn’t anyone there.
Stayed 3 nights in Jul 2024

10/10 Excellent

Janet

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Housekeeping was not attentive even after requesting service.We stayed 4 days. Breakfast was great!
Stayed 4 nights in Jul 2024

2/10 Terrible

Jason

Travelled with family and small children
Disliked: Staff & service, amenities, property conditions & facilities
This place was awful. I should’ve read through the reviews, but seeing an 8 on their listing, I made the fatal assumption it was good. From check in it was rough. Huge language barrier. Couldn’t understand anything so I stopped asking questions. The ceiling was riddled with awful stains from water damage that apparently a 5yr old tried to repair. THERE WAS NO HOUSEKEEPING OR TRASH REMOVAL AT ALL!!!!! Nothing, despite housekeeping being mentioned in their listing. I saw one housekeeper which looked to be an 80 year old man. Trash everywhere and NOTHING was clean. I question if towels/sheets etc were even cleaned after the last guests. There was trash certainly still in the room upon checkin. The pool is supposed to be heated, but was so frigid cold, you couldn’t get past your ankles before turning into an ice cube. What’s the point of the indoor pool?! It was one of the main reasons we booked there, and it was totally unusable…there was so much chemicals in the pool, you couldn’t breathe in the room. Please do yourself a favor, and NEVER stay at this shabby establishment. So, so gross.
Stayed 12 nights in Jun 2024

8/10 Good

Larry

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Price
Stayed 2 nights in Jun 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

2/10 Terrible

Christopher

Disliked: Staff & service, amenities, property conditions & facilities
Elevator was very sketchy and was inoperable part of one day... There were things that they put as amenities and were not available.... They're checking system was never working right when we checked in... Breakfast did not have half of the stuff that they were supposed to have....
Stayed 3 nights in Jun 2024

10/10 Excellent

Tiffany

Stayed 1 night in May 2024

8/10 Good

Cara

Liked: Staff & service, property conditions & facilities
B
Stayed 1 night in May 2024

6/10 Okay

William

Stayed 2 nights in Apr 2024

8/10 Good

Matthew

Stayed 1 night in Apr 2024

8/10 Good

Candace

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If your looking for quiet and convenient this is a great place to stay
Stayed 4 nights in Mar 2024

4/10 Poor

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Room comfort
Stayed 1 night in Apr 2024

6/10 Okay

James

Disliked: Cleanliness, amenities
Room was dirty. Cabinets were covered with sticky material. Shower had mold on grout. Elevators stainless steel were dirty. Hall carpets were duty. Walls in room were dirty. Shower doors were barely functional. Not a good facility.
Stayed 3 nights in Apr 2024

10/10 Excellent

Veronica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2024

10/10 Excellent

Vincent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place
Stayed 2 nights in Mar 2024

10/10 Excellent

Paul

Business traveller
Trash in the halls. Room smells like smoke
Stayed 1 night in Mar 2024

8/10 Good

Haley

Stayed 3 nights in Feb 2024

4/10 Poor

Austin

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Ronald

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice stay at Holiday Inn Express. Bed and pillows were comfortable and the hotel itself was clean. Staff very friendly and helpful.
Stayed 1 night in Feb 2024