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The Red Palm Suites and Restaurant

3.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for The Red Palm Suites and Restaurant

Property entrance
Exterior
Reception
Junior Suite Room | Egyptian cotton sheets, premium bedding, individually decorated, desk
Junior Suite Room | Egyptian cotton sheets, premium bedding, individually decorated, desk

Reviews

8.4 out of 10

Very good

Popular amenities

  • Breakfast available
  • Room service
  • Air conditioning
  • Housekeeping
  • Parking included
  • Free WiFi

Explore the area

Map
Villa Kananga Road, Butuan, Caraga, 8600
  • Department of Education - Caraga Regional Office
    9 min walk
  • Gaisano Mall
    10 min walk
  • SM City Butuan
    12 min walk
  • Butuan (BXU-Bancasi)
    7 min drive

Room options

View all photos for Comfort Single Room

Comfort Single Room | Egyptian cotton sheets, premium bedding, individually decorated, desk

Comfort Single Room

  • 12 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Comfort Twin Room, 2 Single Beds

Comfort Twin Room, 2 Single Beds | Egyptian cotton sheets, premium bedding, individually decorated, desk

Comfort Twin Room, 2 Single Beds

  • 15 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Queen Room

Queen Room | Egyptian cotton sheets, premium bedding, individually decorated, desk

Queen Room

  • 15 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite Room

Junior Suite Room | Egyptian cotton sheets, premium bedding, individually decorated, desk

Junior Suite Room

  • 18 sq m
  • Sleeps 2
  • 1 Queen Bed

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About this property

The Red Palm Suites and Restaurant

Hotel with free parking, a quick walk to Gaisano Mall
This hotel features a restaurant, conference space and tour/ticket assistance. Free WiFi in public areas and free self parking are also provided. Other amenities include gift shops/newsstands and a banquet hall.
The Red Palm Suites and Restaurant offers 20 air-conditioned accommodations with complimentary bottles of water and free toiletries. This individually decorated accommodation includes desks. Beds feature Egyptian cotton sheets and premium bedding. Flat-screen televisions come with cable channels. Bathrooms include a shower. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hairdryers.
During your stay at The Red Palm Suites and Restaurant, you're just a quick walk from Department of Education - Caraga Regional Office. Enjoy features like free WiFi in public areas and free self-parking, plus a restaurant.
  • Free Wi-Fi in some public areas
  • Free self-parking
  • Enjoy a bite to eat at the restaurant
  • Cooked-to-order breakfast served daily for a fee
  • Services include tour or ticket assistance and luggage storage
  • Within a 15-minute walk of Gaisano Mall and SM City Butuan
  • Airport shuttle service available for a fee
There's a restaurant on site. Public spaces have free WiFi. An airport shuttle (available 24 hours) is available for a fee. Gift shops/newsstands, tour/ticket assistance, and room service (during limited hours) are also featured at the business-friendly The Red Palm Suites and Restaurant. Free self parking is available.

Smoking is allowed in designated areas at this 3-star Butuan hotel.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 5:30 AM to 10 AM.
On-site venue – This restaurant specialises in Filipino cuisine and serves breakfast, lunch, dinner and light fare.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site

Food and drink

  • Daily cooked-to-order breakfast available 5:30 AM to 10 AM for a fee: PHP 160 to 210 per person
  • A restaurant

Things to do

  • Shopping centre

Conveniences

  • Gift shop/newsstand
  • Limited-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service

Business services

  • Conference space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Doorbell and phone notification
  • Hand-held showerhead
  • Height-adjustable showerhead
  • No lift
  • Phone accessibility kit
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Egyptian cotton sheets

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Free bottled water
  • In-room dining only
  • Limited room service

More

  • Air conditioning
  • Desk
  • Individual decor
  • Laptop workspace

Policies

Check-in

Check-in time starts at 1 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 5 AM - 10 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • Pets and service animals are not allowed at The Red Palm Suites and Restaurant

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for PHP 650.0 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit: PHP 500.0 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately PHP 160 to 210 per person
  • Airport shuttle fee: PHP 500.00 per person (return)
  • Rollaway bed fee: PHP 650.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Cashless transactions are available
The Red Palm Suites and Restaurant offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. The front desk at this property is open daily from 5 AM - 10 PM.
To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests arriving after 10 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

We should mention

  • Pets and service animals are not allowed on site.
  • Set meals are served in guestrooms only (no menus or public dining).

Property is also known as

Red Palm Suites Hotel Butuan
Red Palm Suites Hotel
Red Palm Suites Butuan
Red Palm Suites
The Red Palm Suites Restaurant
The Red Palm Suites and Restaurant Hotel
The Red Palm Suites and Restaurant Butuan
The Red Palm Suites and Restaurant Hotel Butuan

The Red Palm Suites and Restaurant Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 9 out of 23 reviews" "
Rating 8 - Good. 10 out of 23 reviews" "
Rating 6 - Okay. 3 out of 23 reviews" "
Rating 4 - Poor. 1 out of 23 reviews" "
Rating 2 - Terrible. 0 out of 23 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Emma

Stayed 1 night in Dec 2023

10/10 Excellent

garry

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value. Very clean. Decent breakfast included.
Stayed 3 nights in Oct 2023

4/10 Poor

Ardelia, rego park

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
This is more like a motel than a hotel..limited amenities, noisy air conditioner, staff not welcoming!
Stayed 1 night in Sep 2023

8/10 Good

Larry

Travelled with family
Liked: Cleanliness, property conditions & facilities
Room was clean. Hot water for shower did not work properly. Staff wanted us to pay more for a junior suite because did not have a queen room that we booked. Internet was only in lobby area.

10/10 Excellent

Mike

Stayed 1 night in Apr 2022

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jan 2022

8/10 Good

mark

Liked: Cleanliness, property conditions & facilities, room comfort
ok
wifi not working properly. if you need wifi best to find other hotel. if not stay here is ok.
Stayed 1 night in Aug 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very pleasant overall, would come back
Stayed 1 night in Feb 2020

8/10 Good

Skipperkay, Canada

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The red palm suites lives up to its reputation for its amenities and affordability friendliness of staff and overall professional approach to making your stay memorable..
Stayed 3 nights in Jan 2020

10/10 Excellent

John

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
hidden delight
we have stayed there many times always happy great food and close to everything in the city
Stayed 1 night in Dec 2019

8/10 Good

kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2019

10/10 Excellent

Theresa

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location & great staff
Stayed 1 night in Sep 2019

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Happy experience!
Nothing but good things to say about this hotel, very pleasant experience! Only problem is that only some rooms have wifi.
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveller

Stayed 3 nights in Jun 2019

6/10 Okay

Jason

Liked: Cleanliness, staff & service
Disliked: Room comfort
Mislead
When we booked with booking .com it said the room was single good for 2 persons which was misleading. 1 towel .1 water .when we went for bkfast .they said we were only allowed 1 which I had to go without. But in booking . Com it said bkfast for 2 .which again was misleading ..needs to change the stay as single room for 1 not 2
Stayed 1 night in May 2019

6/10 Okay

Joe

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2019

6/10 Okay

Verified traveller

Stayed 2 nights in Dec 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice hotel....recommended...clean and accessible...
Stayed 2 nights in Oct 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2018

10/10 Excellent

brian, san francisco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good comfortable clean
Had a nice stay here. Loved the pasta dishes, room was decorated nicely clean, very comfortable and shower was great! Staff and manager are great!
Stayed 1 night in Aug 2018

8/10 Good

Khristine

great place to stay in Butuan
Clean, friendly hotel, near the mall, accommodating staff
Stayed 2 nights in Aug 2018

8/10 Good

Resurrecion

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Stay.
Hotel is fine but public transport is not easy to get.
Stayed 2 nights in May 2018

8/10 Good

MIKIO

Travelled with group
エアコンが、うるさかった。
Stayed 4 nights in Sep 2022