Britannia Palace Hotel Buxton & Spa

4.0 star property

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Britannia Palace Hotel Buxton & Spa

Reception hall
Lobby
Aerial view
Exterior
Exterior

Reviews

7.4 out of 10
Good

Popular amenities

  • Gym
  • Hot tub
  • Spa
  • Parking available
  • 24/7 front desk
  • Pool

Explore the area

Map
Palace Road, Buxton, England, SK17 6AG
  • Buxton Baths
    ‪3 min walk‬
  • Devonshire Dome
    ‪4 min walk‬
  • Buxton Opera House
    ‪4 min walk‬
  • Manchester (MAN)
    ‪44 min drive‬

Room options

Standard Single Room

7.6 out of 10
Good
(9 reviews)
  • 3.3 sq m
  • Sleeps 1
  • 1 Single Bed

Standard Twin Room

8.4 out of 10
Very good
(10 reviews)
  • 3.3 sq m
  • Sleeps 3
  • 2 Single Beds

Compact Double Room

8.0 out of 10
Very good
(35 reviews)
  • 3.3 sq m
  • Sleeps 3
  • 1 Double Bed

Standard Double Room

7.6 out of 10
Good
(33 reviews)
  • 3.3 sq m
  • Sleeps 2
  • 1 Double Bed

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About this property

Britannia Palace Hotel Buxton & Spa

Victorian hotel with full-service spa and bars/lounges
This smoke-free hotel features a full-service spa, an indoor pool and a restaurant. Free WiFi in public areas and a free manager's reception are also provided. Other amenities include 2 bars/lounges, a health club and a snack bar/deli. Housekeeping is available on request.
Britannia Palace Hotel Buxton & Spa offers 186 accommodations with a safe and coffee/tea makers. Flat-screen televisions come with digital channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Buxton hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and desk chairs. Housekeeping is provided on request.

An indoor pool and Access to hot tub are on site. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with a sauna, a hot tub and a steam room.
The breakfast at Britannia Palace Hotel Buxton & Spa gets high marks from our customers. During your stay, you're just a quick walk from Buxton Baths. Enjoy features like free WiFi in public areas and a free manager's reception, plus 2 bars. This property offers pet-friendly amenities, such as food and water bowls.
  • Free Wi-Fi (speed: 25+ Mbps)
  • Drinking and dining options include a coffee shop, a restaurant and 2 bars/lounges
  • Full breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Indulge with massages, body wraps or body treatments at the spa
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a gym, a steam room and a sauna
  • Guests really like the accommodation for the cleanliness and spaciousness
  • Steps from Devonshire Dome and 3 minutes on foot from Buxton Baths
  • Dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Britannia Palace Hotel Buxton & Spa offers its guests a full-service spa, an indoor pool, and a health club. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can unwind with a drink at one of the 2 bars/lounges. A free manager's reception is offered daily. WiFi is free in public spaces.

A business centre and 2 meeting rooms are available. Event space at this hotel measures 172 square feet (16 square metres) and includes conference space. A hot tub, a sauna, and spa services are also featured at the business-friendly Britannia Palace Hotel Buxton & Spa. Parking is available for a fee.

This Victorian Buxton hotel is smoke free.

The hotel hosts a free manager's reception daily.
Dovedale Restaurant – This restaurant serves breakfast and dinner.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Uncovered parking on site (GBP 5 per day)

Food and drink

  • Full breakfast available for a fee 7 AM to 9:30 AM on weekdays and 8 AM to 10:30 AM on weekends; GBP 12 to 15 for adults and GBP 6 to 10 for children
  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Dovedale Restaurant

Things to do

  • Full-service spa
  • Health club
  • Indoor pool
  • Library
  • Sauna
  • Spa tub
  • Steam room
  • TV in common areas

Family friendly

  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Wedding services

Business services

  • 172 square feet of conference space
  • 2 meeting rooms
  • Business centre

Outdoors

  • Garden
  • Picnic area

Full-service spa

  • Body scrubs
  • Body wraps
  • Facials
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa tub
  • Steam room

Accessibility

  • Lift
  • Thin carpet in room

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Desk chair
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in fee: GBP 10.00
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM
Late check-out subject to availability
Late check-out fee: GBP 15.00

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: GBP 10.00 per pet, per night, plus a deposit of GBP 50.00 per stay
  • Only dogs are allowed
  • Food and water bowls are available
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are available for GBP 10 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately GBP 12 to 15.00 for adults and GBP 6 to 10.00 for children
  • Uncovered self-parking fee: GBP 5.00 per day
  • Pet deposit: GBP 50.00 per stay
  • Pet fee: GBP 10.00 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: GBP 10.00 (subject to availability)
  • Late check-out fee: GBP 15.00 (subject to availability)
  • Crib (infant bed) fee: GBP 10 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Front desk staff will greet guests on arrival.

Property is also known as

Palace Buxton
Palace Hotel Buxton
Barcelo Buxton
Buxton Hotel Palace
Hotel Palace Buxton
Britannia Palace Hotel
Britannia Buxton & Spa Buxton
Britannia Palace Hotel Buxton & Spa Hotel
Britannia Palace Hotel Buxton & Spa Buxton
Britannia Palace Hotel Buxton & Spa Hotel Buxton

Britannia Palace Hotel Buxton & Spa Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 281 out of 1001 reviews" "
Rating 8 - Good. 332 out of 1001 reviews" "
Rating 6 - Okay. 192 out of 1001 reviews" "
Rating 4 - Poor. 120 out of 1001 reviews" "
Rating 2 - Terrible. 76 out of 1001 reviews" "

7.8/10

Cleanliness

7.4/10

Staff & service

7.4/10

Amenities

6.8/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

8/10 Good

Colin

Travelled with partner
Liked: Cleanliness, staff & service
Very convenient for Station and Opera House.
Stayed 1 night in Oct 2024

8/10 Good

Sam

Stayed 1 night in Oct 2024

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We enjoyed our stay
Stayed 1 night in Oct 2024

6/10 Okay

arthur

Liked: Cleanliness, property conditions & facilities
i got to the hotel and it took 20 minutes to sort out my room. this was NOT the hotels fault as expedia had given the wrong date. i was only there for one night as i was going to a show at the nearby opera house. i just slept there and left.
Stayed 1 night in Oct 2024

10/10 Excellent

Peter

Liked: Staff & service, property conditions & facilities, room comfort
Very good quality hotel at a decent price
Stayed 1 night in Oct 2024

8/10 Good

Lorna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We booked two double rooms. Both were spacious, modern and clean. Parking cost £5 for 24 hours and we parked right outside the hotel. Room facilities were good.
Stayed 1 night in Oct 2024

10/10 Excellent

Venkata

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

4/10 Poor

Verified traveller

Disliked: Staff & service, amenities, property conditions & facilities
Possibly the worst bed I've ever slept on, room not made up during stay.
Stayed 3 nights in Sep 2024

8/10 Good

David

Travelled with group
Liked: Staff & service, property conditions & facilities, room comfort
Grand hotel, could improve on breakfast
The breakfast was not the best they need to buy better sausages and offer scrambled egg. The mushrooms were great. Otherwise the hotel decor had improved from last time I whent.
Stayed 1 night in Sep 2024

4/10 Poor

Verified traveller

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
Before booking the hotel, I read reviews (for the standard double room), it was not so great, but it's the only place we found with availability near where we were going, so I went ahead and booked it. Upon arrival of the hotel, the outside and the lobby were beautiful, and they had the air of elegance, and there were many well-dressed cliental, and looks like it's a place for a destination wedding. Well, we were sorely disappointed with our room. Here are a few major and minor issues: * OUR SINK WILL NOT DRAIN. * We only had one set of towels, and they were SO THIN and old and ratty. * The room was small that you cannot move your suitcase around the bed without lifting over the bed to it to the other side. * There were 2 packs of coffee (all others we been to had 6 or more packs) * No elevator to our room, 3 flights up (something to consider) * All the pillows were hard as a rock The only good thing I can say is that it is clean. I can put us a lot as long as the room is clean.
Stayed 2 nights in Sep 2024

8/10 Good

Gary

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good discount on normal 1 night price made this hotel stay unmissable. Literally across the road from Buxton Opera house. However, our double bed was 2 singles joined together and my mattress was hard, like sleeping on a table top or floor. I wasnt allowed to book breakfast at time of room booking (£24 for 2) so we walked down to Wetherspoons (10 mins) and had it for £12 for 2 with unlimited Lavazza coffee.
Stayed 1 night in Sep 2024

8/10 Good

WAYNE

Travelled with partner
Lovely hotel and staff
Stayed 1 night in Sep 2024

2/10 Terrible

Alex

Stayed 1 night in Sep 2024

8/10 Good

Sue

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Grand hotel
I enjoyed staying in this large grand hotel near the station for a very reasonable price. The compact room was a bit bigger than expected and the bathroom had a large bath with shower. I only stayed one night but was disappointed that it was advertised with an indoor pool yet that wasn't available due to renovation. Otherwise a very nice stay.
Stayed 1 night in Sep 2024

10/10 Excellent

Daryl

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent value and great breakfast 👍
Stayed 1 night in Sep 2024

10/10 Excellent

Neil

Travelled with family
Liked: Amenities
Stayed 2 nights in Sep 2024

4/10 Poor

Daniel

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

8/10 Good

Lyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a nice two night stay at the hotel in a compact double. It was definitely compact with just enough room to move round the bed but that was okay. Maybe if they removed the bath fro the shower room and had just the shower it would make more room. The room was too warm and it was quite and effort to open the window as these were heavy sash windows and I had to prop it open with a shoe. Unfortunately we backed on to the ventilation system which was going all night. The breakfast was very nice. It was buffet style but everything was cooked really well. It would be useful to have a second tea and coffee station. The hotel was very well place for everything we wanted to do over the weekend. Parking was an additional cost and we struggled to park when we got back to the hotel.
Stayed 2 nights in Sep 2024

10/10 Excellent

Hendrik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room need tidy comfortable bed near train station town centre check in and out quick friendly staff will stay again here
Stayed 2 nights in Sep 2024

2/10 Terrible

Danny

I emailed the hotel to cancel the booking reason my wife was not feeling well
Stayed 1 night in Sep 2024

6/10 Okay

Steve

Travelled with family
Disliked: Property conditions & facilities
Hotel is very dated and the room wasn’t worth what I paid for it
Stayed 1 night in Sep 2024

6/10 Okay

Ruth

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Currently being refurbished so lovely and clean in places but paint gloss drips and splashes spoilt it. Choice of food at breakfast good. Really was looking forward to the pool which was part of the reason I booked only to find it was closed for refurbishment when we got there. No prior notice of this. Would have affected booking. Staff helpful and friendly.
Stayed 1 night in Sep 2024

8/10 Good

Peter

Liked: Cleanliness, staff & service, amenities
Stayed 1 night in Sep 2024

8/10 Good

Richard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely, oldie worlded, the staff where friendly and helpful. The room we had was great a bit of space. We would stay again, however we will not dine in for any evening meal, like being back at school, so we only dine in once. Breakfast where fine plenty of choice. Last thing you have to ask them to come into the room to change anything, so tea and coffee etc was not replaced or clean cups or glasses and we where there for 4 nights. Otherwise a lovely stay in Buxton
Stayed 4 nights in Sep 2024

4/10 Poor

Adrian

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Overpriced average room with non existent faciliti
There was no mention on Hotels.com that swimming pool, sauna and hot tub is beeing refurbished. Average room furniture, could get a better room for much lower price if i knew there is no swimming pool and sauna
Stayed 1 night in Sep 2024