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 Búzios •1 Room
 Búzios • 1 Room
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Serena Buzios

4-star property
Rua Campo de Pouso 1630, Geriba Buzios, Búzios, RJ 09 725 22 184
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2.0 out of 5
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Suite

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Standard Double Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Superior B

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Superior A

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Loft

Bed Count 2 Full Beds Maximum Occupancy 5 Max

Hotel Description

During your stay at Serena Buzios, you're just a quick walk from Geriba Beach. Free breakfast, free WiFi in public areas and free self-parking are available.

  • Free buffet breakfast served daily
  • Free Wi-Fi (speed: 25+ Mbps)
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Take a swim in the outdoor pool
  • Amenities include a front desk safe, a computer and multilingual staff
  • On-site recreation includes a gym
  • Just a 1-minute drive from Geriba Beach and 7 minutes from Rua das Pedras

Serena Buzios ratings based on 1 Verified Reviews

Review Summary
2.0 out of 5 2.0 out of 5.0
Room cleanliness 1.0 out of 5.0
Service & staff 1.0 out of 5.0
Room comfort 1.0 out of 5.0
Hotel condition 0.0 out of 5.0

Guest reviews for Serena Buzios

Couples (1)
2 out of 5

Not at all what we expected

Let me begin by saying that upon arrival we were "upgraded" to the so called apartment that I neither booked not requested. Coming from London I specifically reserved a room with a balcony or an outside area so we could enjoy the fresh air. When we walked into our "upgraded" accommodation it was dirty, didn't even have soap, and on top of all that didn't have a single window that opened. Needless to say I called reception right away and asked to be relocated. After a long discussion about how the hotel was fully booked and about an hour wait we were finally moved to another room. This time it did have an outside space and soap, but sadly was just as dirty and rusty as the first one. The highlight of my experience at the so called 4* boutique resort was a meeting with a lovely rat who was sitting just outside my window - a rather unpleasant encounter I shall say. Clearly we will not be coming back or recommending this place to anyone.

Posted by on 28 Feb 2015

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About the Serena Buzios

Location Rua Campo de Pouso 1630, Geriba Buzios, Búzios, RJ 28950-000

Property Features

Serena Buzios offers its guests an outdoor pool and a fitness centre. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces. Spa services, multilingual staff, and tour/ticket assistance are also featured at the boutique Serena Buzios. Limited free parking is available on a first-come, first-served basis. This 4-star Búzios hotel is smoke free.

  • 38 guestrooms or units
  • Buffet breakfast (free)
  • Deli
  • Front desk (24 hours)
  • Staff members are multilingual
  • Front desk safe
  • Tour and ticket information
  • Garden
  • Computer for guest use
  • Bellhop
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Number of outdoor pools - 1
  • Free WiFi
  • Snack bar/deli

Internet

Available in all rooms: Free WiFi , Wireless internet access

Available in some public areas: Free WiFi

Parking

Free self parking , Parking (limited spaces)

Transport

  • Parking: Free self parking

Room Amenities

Serena Buzios offers 38 air-conditioned accommodations with minibars and a safe. LED televisions come with cable channels. Bathrooms include a shower and complimentary toiletries. This Búzios hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Housekeeping is provided on a daily basis.

  • Minibar
  • In-room dining (limited hours)
  • LED television
  • Cable channels
  • Shower
  • Housekeeping (daily)
  • Safe
  • Toiletries (free)
  • Air conditioning
  • Ensuite bathroom

Food & Drink

Guests are served a free buffet breakfast daily from 8:00 AM to 10:30 AM.

Alma Resto and Lounge – This restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a fitness centre.

Spa Services

Guests can pamper themselves by indulging in the on-site spa services. Services include massages.

  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Upper floors accessible by stairs only

Hotel Policies

Check-in

  • Check-in time starts at 3 PM

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.

Pet Policy

  • Pets and service animals are not allowed at Serena Buzios

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

Safety features at this property include a fire extinguisher and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and cash. For guests' safety, the property includes a fire extinguisher and a first aid kit in all accommodation.

  • Car recommended
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No lifts
  • Property confirms they are implementing enhanced cleaning measures
  • Service animals not allowed
  • Individually-wrapped food options are not available
  • No gap period between guest stays

Hotel Names

  • Serena Buzios
  • Serena Hotel Buzios
  • Serena Buzios Hotel Buzios
  • Serena Buzios Resort Brazil
  • Serena Buzios Hotel
  • Serena Buzios Hotel
  • Serena Buzios Búzios
  • Serena Buzios Hotel Búzios

You should know

  • At check-in, parents or a legal guardian travelling with children under 18 years old are obligated to present the child's birth certificate and an identity card with a photo (for example, a passport). For international travels to Brazil, if only one of the parents is travelling with the child, the parent must present – in addition to the child's certificate of birth and identity card with photo – a letter authorising the trip signed by the other parent with a notarial certification of signature. If the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorisation, a judicial authorisation is required. People intending to travel to Brazil with children must consult with the Brazilian consulate prior to travelling for more information.
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Pets and service animals are not allowed on site.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.