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Crystalbrook Byron

5.0 star property

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Photo gallery for Crystalbrook Byron

Terrace/patio
Treetops Luxe Suite | Balcony view
Balcony view
Couples treatment room(s), hot tub, body treatments, aromatherapy
Terrace/patio

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Gym
  • Pool
  • Room service
  • 24/7 front desk
  • Breakfast available

Explore the area

Map
77-97 Broken Head Road, Suffolk Park, NSW, 2481
  • Main Beach
    ‪6 min drive‬
  • Wategos Beach
    ‪8 min drive‬
  • Cape Byron Lighthouse
    ‪10 min drive‬
  • Ballina, NSW (BNK-Ballina - Byron Gateway)
    ‪27 min drive‬

Room options

View all photos for Rainforest Family Room

Premium bedding, minibar, in-room safe, individually furnished

Rainforest Family Room

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Treetops Luxe Suite

55-inch flat-screen TV with digital channels, TV, iPad

Treetops Luxe Suite

  • 61 sq m
  • Resort view
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Rainforest Luxe Suite

Premium bedding, minibar, in-room safe, individually furnished

Rainforest Luxe Suite

  • 61 sq m
  • Resort view
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Rainforest Suite Shower Only

Premium bedding, minibar, in-room safe, individually furnished

Rainforest Suite Shower Only

  • 61 sq m
  • Resort view
  • Sleeps 2
  • 1 King Bed OR 1 Double Sofa Bed

View all photos for Rainforest Suite

Premium bedding, minibar, in-room safe, individually furnished

Rainforest Suite

  • 61 sq m
  • Resort view
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Treetops Suite

Premium bedding, minibar, in-room safe, individually furnished

Treetops Suite

  • 61 sq m
  • Resort view
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Treetops Family Room

Treetops Family Room | Premium bedding, minibar, in-room safe, individually furnished

Treetops Family Room

  • Resort view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

About this property

Crystalbrook Byron

Luxury resort with full-service spa and fitness centre
A full-service spa, an outdoor pool and a restaurant are available at this resort. Free WiFi in public areas, free self parking and a free shopping centre shuttle are also provided. Additionally, a fitness centre, a bar/lounge and a poolside bar are on-site.
Crystalbrook Byron offers 92 air-conditioned accommodations with iPads and washers/dryers. Rooms open to balconies. This individually furnished accommodation has separate sitting areas. Beds feature premium bedding. 55-inch flat-screen televisions come with digital channels, DVD players and pay-per-view films. Accommodation at this 5-star resort has kitchenettes with full-sized fridge/freezers, stovetops, microwaves and separate dining areas. Bathrooms include bathrobes, slippers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include minibars and espresso makers. Housekeeping is provided on a daily basis.

An outdoor pool and a children's pool are on site. Other recreational amenities include an outdoor tennis court, a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The Day Spa has 6 treatment rooms, including rooms for couples. Services include Swedish massages, facials, body wraps and body scrubs. The spa is equipped with a hot tub. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
During your stay at Crystalbrook Byron, you're just a quick walk from Byron Bay Golf Course. Enjoy features like free WiFi in public areas, free self-parking and a free shopping centre shuttle.
  • Free WiFi
  • Free self-parking
  • The restaurant, poolside bar and bar/lounge offer choices for drinking and dining
  • Cooked-to-order breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Treat yourself to body wraps, body treatments or manicures and pedicures at The Day Spa
  • Services include babysitting, a concierge and tour or ticket assistance
  • On-site recreation includes an outdoor tennis court, a gym and a steam room
  • Within a 15-minute walk of Byron Bay Golf Course and Arakwal National Park
  • Free shopping centre shuttle service
Crystalbrook Byron offers its guests a full-service spa, an outdoor tennis court, and an outdoor pool. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces.

A children's pool, a fitness centre, and a sauna are also featured at the luxury Crystalbrook Byron. Free self parking is available.

Smoking is allowed in designated areas at this 5-star Suffolk Park resort.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 7:30 AM to 10:30 AM.
Crystalbrook Byron has a restaurant serving breakfast, lunch, dinner and light fare.
Room service (during limited hours) is available.

Awards and affiliations

Eco-certified property
This property participates in EarthCheck – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free shopping centre shuttle
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:30 AM to 10:30 AM for a fee: AUD 12 to 49 for adults and AUD 12 to 49 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant

Things to do

  • Bicycle rentals
  • Children's pool
  • Full-service spa
  • Gym
  • Hiking/biking trails
  • Library
  • Outdoor pool
  • Outdoor tennis court
  • Sauna
  • Steam room
  • Yoga classes

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • DVD player
  • In-room full-sized refrigerator/freezer
  • In-room kitchenette
  • In-room microwave
  • In-room washer/dryer
  • Laundry facilities
  • Outdoor pool
  • Separate in-room dining area

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Computer station

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot tub
  • Manicures/pedicures
  • Spa open daily
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with digital channels
  • DVD player
  • IPad
  • Netflix
  • Pay films
  • Streaming services

Food and drink

  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchenette
  • Limited room service
  • Microwave
  • Minibar
  • Separate dining area
  • Toaster

More

  • Air conditioning
  • Desk
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area
  • Washer/dryer

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

The property charges 1.5 per cent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are available for AUD 20.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately AUD 12 to 49 for adults and AUD 12 to 49 for children
  • Crib (infant bed) fee: AUD 20.0 per night
  • Credit card charges are subject to a surcharge of 1.5 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 6 AM to 9 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.

Property is also known as

Byron Byron Resort Suffolk Park
Byron Resort
Resort Byron
The Byron At Byron Hotel Byron Bay
The Byron At Byron Resort And Spa
The Byron At Hotel
The Byron At Resort
Byron Byron Suffolk Park
Crystalbrook Byron Resort
The Byron at Byron Resort Spa

Crystalbrook Byron Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 505 out of 629 reviews
Rating 8 - Good. 100 out of 629 reviews
Rating 6 - Okay. 15 out of 629 reviews
Rating 4 - Poor. 7 out of 629 reviews
Rating 2 - Terrible. 2 out of 629 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.8/10

Amenities

9.6/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

8/10 Good

Marcus

Horrible check in experience a very rude front desk staff member - once that was completed stay was very good
Stayed 2 nights in Dec 2024

10/10 Excellent

Rhiannon

Stayed 5 nights in Dec 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous resort experience
My recent resort experience was truly exceptional. Everything, from the ambiance to the room, restaurant, and service, was perfect. We certainly plan to return.
Stayed 2 nights in Nov 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
So relaxing
Seriously the most relaxing resort I have ever stayed in. Loved everything about it. The room, the wooden paths through the rainforest to the beach, the pool where you can sit and stare at the view. I will be back. Only stayed overnight this time. Next time it will be longer.
Stayed 1 night in Dec 2024

10/10 Excellent

Maria

Liked: Staff & service, property conditions & facilities
We had a lovely stay enjoyed the pool
Stayed 2 nights in Oct 2024

8/10 Good

Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

8/10 Good

John

Stayed 1 night in Sep 2024

8/10 Good

Mehgan

Stayed 1 night in Oct 2024

8/10 Good

Lisa

Stayed 1 night in Sep 2024

10/10 Excellent

Bryan J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Tony

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The check-in was 'painfully slow' and the instruction as to where we could park our car and indeed how to find our accomodation was unclear, it taking 15+ minutes to find our way. It was only when a staff member came down the board walk in a buggy delivering another guest to an adjacent room were we able to find where to park our car and walk from there to our room.. The polished stainless steel floor in the shower recess is extremely dangerous, with one of us almost having a fall on the soapy slippery floor. Otherwise the facility was very pleasant and well maintained. The architural features were very interesting but at times impractical. An interesting experience but would not stay here again - prefer a more traditional holiday resort.
Stayed 1 night in Sep 2024

10/10 Excellent

MANNY

Liked: Cleanliness, amenities, property conditions & facilities
One of the best resorts
Stayed 3 nights in Aug 2024

10/10 Excellent

E

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Chris

Stayed 2 nights in Jul 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful surroundings and whisper quiet
Stayed 2 nights in Jul 2024

10/10 Excellent

Peter

Stayed 2 nights in Jul 2024

10/10 Excellent

Andrew w

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2024

8/10 Good

Harvey, Singapore

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place
Stayed 2 nights in Jul 2024

10/10 Excellent

Mark

Travelled with partner
Liked: Staff & service, property conditions & facilities
Crystalbrook is a delight. I wanted three nights in a place where I could be comfortable doing nothing. Nothing meaning I could leave my wife shopping in Bryon and I could sauna, swim, dine, relax, write, draw… all in the tranquil facilities of this hotel. I chose Crystalbrook two months before our stay that if it was fine weather then great, but if raining (and it poured the whole time we were here) I would still feel like I’ve had the best time. I said to the staff on my way out, this was the fulfilment of a holiday about nothing. If I wanted something I could have found it but I chose nothing and it found me.
Stayed 3 nights in Jun 2024

6/10 Okay

Ronnie

Stayed 3 nights in Jun 2024

10/10 Excellent

Dallas

Liked: Cleanliness
Stayed 1 night in Jun 2024

10/10 Excellent

Oliver

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024