Riverside Holiday Apartments Ballina

4.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Riverside Holiday Apartments Ballina

View from room
Front of property – evening/night
Lobby
LCD TV
In-room safe, desk, iron/ironing board, cots/infant beds

Reviews

8.2 out of 10

Very good

Popular amenities

  • Bar
  • Room service
  • Gym
  • Pool
  • Air conditioning
  • Free WiFi

Explore the area

Map
35 Fawcett Street, Ballina, NSW, 2478
  • Ballina Naval and Maritime Museum
    7 min walk
  • Ballina District Hospital
    13 min walk
  • Saunders Oval
    15 min walk
  • Ballina, NSW (BNK-Ballina - Byron Gateway)
    10 min drive

Room options

Deluxe Room, 1 Queen Bed

  • 60 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

Apartment, 1 Bedroom, River View

  • 70 sq m
  • River view
  • Sleeps 4
  • 1 Queen Bed

Standard Room, 1 Queen Bed

  • 60 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

Apartment, 3 Bedrooms, River View

  • 160 sq m
  • River view
  • Sleeps 8
  • 2 Queen Beds and 2 Single Beds

Apartment, 2 Bedrooms, River View

  • 120 sq m
  • River view
  • Sleeps 6
  • 1 Queen Bed and 2 Single Beds

Similar properties

About this property

Riverside Holiday Apartments Ballina

Riverfront hotel with 24-hour fitness centre and indoor pool
An indoor pool, a restaurant and a 24-hour fitness centre are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, conference space and a library. Housekeeping is available on request.
Riverside Holiday Apartments Ballina offers 22 air-conditioned accommodations with a safe and coffee/tea makers. Rooms open to furnished balconies or patios. LCD televisions come with premium digital channels.

Bathrooms include a shower, complimentary toiletries and hairdryers. This Ballina hotel provides complimentary wireless Internet access. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they enjoy the overall property condition at Riverside Holiday Apartments Ballina. During your stay, you're just a quick walk from Ballina Naval and Maritime Museum. Features include free WiFi in public areas and free self-parking, plus an indoor pool.
  • Free WiFi
  • Free self-parking
  • Enjoy Thai cuisine while dining at Red Wok Thai
  • Take a swim in the indoor pool
  • Amenities include conference space, a lift and a terrace
  • On-site recreation includes a 24-hour gym and a playground
  • Within a 10-minute walk of Ballina Naval and Maritime Museum and Ballina Visitor Information Centre
Riverside Holiday Apartments Ballina offers its guests an indoor pool and a 24-hour fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Event space at this hotel measures 0 square feet (0 square metres) and includes conference space. A library, a terrace, and a lift are also featured at the luxury Riverside Holiday Apartments Ballina. Self parking is free.

This 4.5-star Ballina hotel is smoke free.

Red Wok Thai – This restaurant specialises in Thai cuisine and only serves dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting).
Room service is available.

Languages

English, Indonesian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free covered self parking on site

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • Red Wok Thai

Family friendly

  • Cot (surcharge)
  • Indoor pool
  • Playground

Guest services

  • Housekeeping (on request)

Business services

  • Conference space

Outdoors

  • On a river
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (90 centimetre wide door)
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift

More

  • 5 floors
  • Smoke-free property

Room amenities

Bedroom

  • Cot (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Room service

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 10 AM
Contactless check-out

Special check-in instructions

The property charges 1.5 per cent for credit card payments
The front desk is open Monday - Friday (9:00 AM - 5:00 PM) and Saturday - Saturday (9:00 AM - 2:00 PM)
The front desk hours vary at this property
Guests must contact the property in advance for check-in instructions and key retrieval information; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation
Check-in ends Monday-Friday, 5 PM; Saturdays, 4 PM; Sundays and public holidays, 2 PM. Guests planning to arrive outside of normal check-in hours must contact this property in advance to arrange check-in.

Access methods

Staffed front desk, key retrieval

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 20 per night.
  • Cots (infant beds) are available for AUD 10.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: AUD 10.0 per night
  • Rollaway bed fee: AUD 20 per night
  • Credit card charges are subject to a surcharge of 1.5 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property's front desk is open during the following times:
  • Monday - Friday: 9:00 AM - 5:00 PM
The hours at this property's front desk vary. To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information and key retrieval information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Property is also known as

Ballina Holiday Apartments
Ballina Riverside Apartments
Holiday Apartments Ballina
Riverside Apartments Ballina
Riverside Ballina
Riverside Holiday Apartments
Riverside Holiday Apartments Ballina
Riverside Holiday Ballina
Riverside Holiday Apartments Ballina Apartment
Riverside Holiday Apartments Apartment
Riverside Apartments Ballina
Riverside Holiday Apartments Ballina Hotel
Riverside Holiday Apartments Ballina Ballina
Riverside Holiday Apartments Ballina Hotel Ballina

Riverside Holiday Apartments Ballina Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 115 out of 309 reviews" "
Rating 8 - Good. 117 out of 309 reviews" "
Rating 6 - Okay. 51 out of 309 reviews" "
Rating 4 - Poor. 17 out of 309 reviews" "
Rating 2 - Terrible. 9 out of 309 reviews" "

8.6/10

Cleanliness

8.0/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Justine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and comfortable. Requested a water view by email and also asked questions about check in via email but did not get a reply. When I telephoned about check in the person was helpful. The water view was lovely from the front of the hotel, unfortunately we had a car park view from the back of the hotel.
Stayed 1 night in Sep 2024

10/10 Excellent

Beth

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There are six of us three children three adults and plenty of room for all of us I would stay here again excellent and affordable for us all
Stayed 1 night in Sep 2024

6/10 Okay

Catherine

Disliked: Cleanliness
Great view and good layout for families. Plenty of space and very convenient. Some parts of the unit were filthy. Dining table had built in grime we had to scrub to get off before we could eat. There was not enough dinner plates or cutlery despite checking with management before checking in as we were having a family dinner.
Stayed 1 night in Aug 2024

8/10 Good

Katrina

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Right in the river. Everything we needed was in walking distance.
Stayed 2 nights in Aug 2024

6/10 Okay

delma

Liked: Staff & service
Great location. Dated decor, basic amenities.
Stayed 2 nights in Aug 2024

10/10 Excellent

Belinda

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Sean and Corina, Charters Towers

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

Glen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Only stayed one night but excellent
Good location in town and by the river, very spacious rooms, we would happily stay again
Stayed 1 night in Jul 2024

10/10 Excellent

Jodi

Liked: Cleanliness, property conditions & facilities
Size of room
Stayed 2 nights in Jul 2024

6/10 Okay

Helen

Stayed 8 nights in Jul 2024

10/10 Excellent

Ashton

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

10/10 Excellent

Kirsty

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful spot.
Stayed 1 night in Jun 2024

10/10 Excellent

Malcolm

Liked: Cleanliness, staff & service, property conditions & facilities
Close to everything and friendly service
Stayed 1 night in Jun 2024

10/10 Excellent

Julie

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Communication was excellent when accessing after hours.
Stayed 1 night in Jun 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great management and friendly staff. Very easy check in . I would recommend this property to anyone seeking a stay in beautiful Ballina.
Stayed 7 nights in Jun 2024

6/10 Okay

Tim

Business traveller
I found this to be a great location and nice place to stay. There were 2 things that stopped me from giving a 5 star review. Firstly, Throughout the place there was a very strong smell of tobacco. This was an obvious smell inside the lifts and walking through the corridor to my room. I had to close my windows and doors to stop the smell from entering my room. Secondly, I found clothes hanging on the back of the bathroom door from the previous occupants. This raises questions to how much attention the cleaners take when preparing the room for the next guest. Besides the two negative feedbacks, I would book here again hoping for a better experience.
Stayed 1 night in May 2024

4/10 Poor

GREG

Travelled with group
Liked: Staff & service
Property is old. Back street view
Stayed 1 night in May 2024

8/10 Good

Brett

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

6/10 Okay

Sarah

Stayed 2 nights in May 2024

8/10 Good

Heather

Liked: Cleanliness, staff & service, property conditions & facilities
The overall stay was very enjoyable. It may have been even better if I could have found Twenty Nine (apparently restaurant onsite & room service). Unfortunately, i did not find it after phone calls & questioning the restaurant downstairs. The menu sounded delicious too!
Stayed 4 nights in Apr 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Both places are great
Stayed 1 night in Apr 2024

8/10 Good

Chris

Liked: Cleanliness, staff & service, amenities
Apart from the bed in apartment 301, it was a lovely stay. Away accommodation never has comfy seating in the lounge, and no exception here. But that bed could have been replaced 20 years ago! Otherwise, lovely stay on all counts.
Stayed 3 nights in Apr 2024

10/10 Excellent

Bill, Q SUPERCENTRE

Liked: Cleanliness, staff & service, property conditions & facilities
Grear
Stayed 1 night in Apr 2024

6/10 Okay

Mark

Disliked: Cleanliness, staff & service
Nothing like it used to be under previous management! Arrived late at night to a room with about three sheets of toilet paper in roll and no more in cupboards and no free-to-air tv channels. Mentioned to reception next day … two rolls of paper delivered and put on desk near door, but no effort to address tv other than put “instructions” (which don’t match the tv controls by the way!) on top of the rolls! Really poor effort! Daily Housekeeping was supposed to be included - it occurred once only in a three night stay and consisted of making bed and changing towels - no vacuum, cleaning bathrooms etc. Hygiene not a priority at all. Room 405 was incredibly noisy. Industrial bins emptied in alley behind the building at 4am each morning and could hear band at hotel until midnight as well. None of these things are necessarily the hotel’s fault, but these were nothing compared to the 630am wake-up from a fire alarm in the building. After 10 minutes of not seeing a fire warden or getting any instructions, I called the emergency reception number … they did not even know an alarm was going off so I had to hold phone up for them to hear it. Their response - “you can head to the street if you are worried” … but can’t use the lift and no way to get out of fire stairs until basement … which then has no way to get to street unless you are in a car so it triggers the automatic door! No fire warden, no instructions - they just didn’t care! Used to be so much better … not recommended now!
Stayed 3 nights in Apr 2024

10/10 Excellent

Lee

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Huge unit by the river
We stayed in a two bedroom unit with river view. It was huge and very comfortable. Air con was great as well.
Stayed 6 nights in Mar 2024