De Luxe Hotel

3.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for De Luxe Hotel

Exterior
Interior
Property entrance
Interior
Desk, free WiFi, bed sheets

Reviews

6.8 out of 10

Popular amenities

  • Parking available
  • Room service
  • Breakfast available
  • Laundry
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
Captain Vicente Roa St, Cagayan de Oro, Northern Mindanao, 9000
  • Xavier University – Ateneo de Cagayan
    3 min walk
  • Centrio Mall
    11 min walk
  • Jollibee
    3 min walk
  • Cagayan de Oro (CGY-Laguindingan Intl.)
    51 min drive

Room options

Executive Room

  • 23 sq m
  • Sleeps 2
  • 2 Single Beds OR 1 Queen Bed

Superior Room

  • 20 sq m
  • Sleeps 2
  • 2 Single Beds

Quadruple Room

  • 31 sq m
  • Sleeps 4
  • 4 Single Beds OR 1 Double Bed and 2 Single Beds

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About this property

De Luxe Hotel

Hotel in Cagayan de Oro with 24-hour front desk and restaurant
This smoke-free hotel features a restaurant, self parking and dry cleaning. WiFi in public areas is free. Additionally, laundry facilities, a 24-hour front desk and free newspapers are on-site.
De Luxe Hotel offers 105 air-conditioned accommodations with complimentary bottles of water and free toiletries. 31-inch flat-screen televisions come with cable channels. Bathrooms include a shower with a rainfall showerhead.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

During your stay at De Luxe Hotel, you're just a quick walk from Xavier University – Ateneo de Cagayan. You'll find features such as free WiFi in public areas, plus a restaurant and breakfast (surcharge).
  • Free WiFi
  • Enjoy local cuisine while dining at De Luxe Hotel Restaurant
  • Cooked-to-order breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a porter and luggage storage
  • Just a 3-minute walk from Xavier University – Ateneo de Cagayan and 8 minutes on foot from Museo de Oro
There's a restaurant on site. Public spaces have free WiFi. De Luxe Hotel also features complimentary newspapers in the lobby, laundry facilities, and dry cleaning/laundry services. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3-star Cagayan de Oro hotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 7:00 AM to 10 AM.
De Luxe Hotel Restaurant – This restaurant specialises in local cuisine and serves breakfast, lunch, dinner and light fare.
Room service (during limited hours) is available.

Languages

English, Filipino

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (PHP 500 per night)
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 10 AM for a fee: PHP 180 for adults and PHP 180 for children
  • A restaurant

Restaurants on site

  • De Luxe Hotel Restaurant

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 31-inch flat-screen TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Desk
  • Free local calls
  • Phone

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at De Luxe Hotel

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately PHP 180 for adults and from PHP 180 for children
  • Self-parking fee: PHP 500 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Luxe Hotel Cagayan de Oro
Luxe Cagayan de Oro
De Luxe Hotel Hotel
De Luxe Hotel Cagayan de Oro
De Luxe Hotel Hotel Cagayan de Oro

De Luxe Hotel Reviews

Reviews

6.8
Rating 10 - Excellent. 6 out of 31 reviews" "
Rating 8 - Good. 10 out of 31 reviews" "
Rating 6 - Okay. 7 out of 31 reviews" "
Rating 4 - Poor. 6 out of 31 reviews" "
Rating 2 - Terrible. 2 out of 31 reviews" "

7.0/10

Cleanliness

6.8/10

Staff & service

5.2/10

Amenities

6.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

4/10 Poor

Matthew

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
This hotel is dirty and old. The moment we walk inside, i can smell the uncleanliness of this property.
Stayed 3 nights in May 2024

8/10 Good

Randolph

Business traveller
Liked: Cleanliness, room comfort
Stayed 2 nights in Nov 2023

8/10 Good

Randolph

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2023

4/10 Poor

Shayne

Stayed 1 night in Aug 2023

10/10 Excellent

Jonalyn

Stayed 1 night in May 2023

8/10 Good

Randolph

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2023

10/10 Excellent

Randolph

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic
Stayed 1 night in Aug 2022

6/10 Okay

Mitchell

Travelled with family
Disliked: Property conditions & facilities, room comfort
The room has no window.
Stayed 2 nights in Jun 2022

10/10 Excellent

Nitin

Stayed 1 night in Sep 2021

4/10 Poor

Gretch, Singapore

Business traveller, Travelled with partner
Disliked: Cleanliness, property conditions & facilities
No hot shower , no bottle water Provided in the room, Staff are not helpful.
Stayed 1 night in Dec 2019

8/10 Good

Jill

Stayed 1 night in Dec 2019

6/10 Okay

Chris

Disliked: Cleanliness, staff & service
not for everyone
a small stain on a bedsheet which was probably there before,made the receptionist charge me circa the price of one more night. also i had rat sized cockroaches in my shower. ice cold shower. tv doesnt work.bad wifi.good breakfast
Stayed 1 night in Oct 2019

6/10 Okay

Verified traveller

Liked: Staff & service
Stayed 4 nights in Oct 2019

6/10 Okay

Verified traveller

Stayed 1 night in Jul 2019

8/10 Good

Erwin Norgen

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Not like, the very limited parking area
Stayed 3 nights in Jun 2019

6/10 Okay

Verified traveller

Disliked: Staff & service
Stayed 1 night in May 2019

6/10 Okay

Verified traveller

De Luxe is ok.
The service was okay but not comparable to 5 star-rated hotels amd the rate is reasonably priced.
Stayed 2 nights in Apr 2019

2/10 Terrible

Verified traveller

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Hotel over all ok, nr 1. no hot water at all the time, 2. problem order food from restaurant during Christmas and New Year, (close early or not open at all ) 3. the worst part rats in room after complains thy install traps in room, 4. Elevator not working most of the time
Stayed 17 nights in Dec 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Accessible and near to everything like foods and other places.
Stayed 2 nights in Nov 2018

10/10 Excellent

DRE, New York City

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A nice hotel around a lot of stores and not to far from the malls and I would recommend them to everyone !!!
Stayed 6 nights in Jul 2018

8/10 Good

JEANETTE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a good stay. Clean room.
Stayed 3 nights in Jun 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice hotel... food is good..
hotel is clean..we were surpirsed with their food servings for a cheaper price its already more tyan enough... staff so far were okay.. accomodating.I recommend this hotel..
Stayed 1 night in May 2018

4/10 Poor

ic, philippines

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not nice
Humid.. the aircondition is not functioning well. The room was not cleaned. When we came back in the evening on our second day, the room was still the same. Cleaning was not done, though was informed the front desk. There's a mice roaming around the corner of the room. Lastly, the room is not sound proof. At 10pm we can still hear noises coming from the other rooms, lika dragging of charirs, children running and banging of doors. On the positive side, the location is good.
Stayed 2 nights in Apr 2018

4/10 Poor

Chris, Green Bay Wi

Liked: Staff & service
Disliked: Property conditions & facilities
One night
Just one night all that was needed. I’m used to a motel with hot water and water you can drink.
Stayed 2 nights in Mar 2018