10 Jan 2018 by Cedric
Dear tuulaannika, Thank you very much for your lovely words on Expedia following your recent visit to the superb Alamanda Palm Cove. The team and I are delighted to read that you enjoyed your stay with us and we are all looking forward to welcoming you back again in the near future ! Warm regards, Cedric Lootvoet Guest Relations Manager
29 Aug 2017 by Cedric
Dear Martin, Thank you very much for your constructive feedback. We have forwarded your comments to the Housekeeping Manager for immediate action. Please feel free to contact me directly if you have any further comments. Warm regards, Cedric Lootvoet Guest Relations Manager
There's a restaurant on site. Public spaces have free WiFi. Alamanda Palm Cove by Lancemore offers its guests 3 outdoor swimming pools. An airport shuttle (available 24 hours) is available for a fee. Spa services, barbecue grills, and gift shops/newsstands are also featured at the luxury Alamanda Palm Cove by Lancemore. Self parking is free. You'll have access to the health club at a partner property. Smoking is allowed in designated areas at this Colonial Cairns aparthotel.
Available in all rooms: Free WiFi , Wireless internet access
Free self parking
Alamanda Palm Cove by Lancemore offers 69 air-conditioned accommodations with washers/dryers and espresso makers. Rooms open to balconies or patios. This accommodation offers separate sitting areas. Accommodation at this 5-star aparthotel has kitchens with full-sized fridge/freezers, stovetops, microwaves and separate dining areas. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers. This Cairns aparthotel provides complimentary wireless Internet access. 50-inch Smart televisions come with digital channels and Netflix. Additionally, rooms include a safe and complimentary bottles of water. Housekeeping is provided on a weekly basis.
NuNu Restaurant – This beachfront restaurant serves breakfast, lunch and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). Reservations are required.
Room service (during limited hours) is available.
3 outdoor swimming pools are on site.
Children aged under 12 years old are not allowed in the swimming pool without adult supervision.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Guests can indulge in a pampering treatment at the aparthotel's full-service spa, Alamanda Spa. Services include massages. The spa is open selected days.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation. The front desk is open daily from 7:00 AM - 7:00 PM. To make arrangements for check-in, please contact the property at least 72 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 6:00 PM, please contact the property in advance using the information on the booking confirmation. Guests will receive an email 7 days before arrival with check-in instructions. The front desk is staffed during limited hours.
Alamanda Palm Cove by Lancemore offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 72 hours prior to arrival with your arrival details. The front desk at this property is open daily from 7:00 AM - 7:00 PM.
To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests arriving after 6:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests will receive an email 7 days before arrival with check-in information. Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, mobile payments and cash
Mobile payment options include: Google Pay and Apple Pay
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
This property is professionally cleaned
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards, cash, mobile payments, Google Pay and Apple Pay. This property reserves the right to pre-authorise the guest's credit card prior to arrival.
For guests' safety, the property includes a smoke detector in all accommodation. The property is professionally cleaned.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.