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Cairns City Palms

4.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Cairns City Palms

Property entrance
Point of interest
Point of interest
Point of interest
BBQ/picnic Area

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Housekeeping
  • Pool
  • Air conditioning
  • Laundry
  • Free WiFi
  • Business services

Explore the area

Map
199 Sheridan Street, Cairns North, QLD, 4870
  • Cairns Esplanade Charles Street Parkland
    5 min walk
  • Tandoori Nights
    2 min walk
  • Cairns Station
    2 min drive
  • Cairns, QLD (CNS-Cairns Intl.)
    6 min drive

Room options

View all photos for Executive Suite, 1 King Bed

Executive Suite, 1 King Bed | Private kitchen | Fridge, microwave, coffee/tea maker, electric kettle

Executive Suite, 1 King Bed

  • 40 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior King Suite

Superior King Suite | Egyptian cotton sheets, premium bedding, down duvets, in-room safe

Superior King Suite

  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Two-Bedroom Apartment

Superior Two-Bedroom Apartment | Egyptian cotton sheets, premium bedding, down duvets, in-room safe

Superior Two-Bedroom Apartment

  • 80 sq m
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for One-Bedroom Apartment

One-Bedroom Apartment | Egyptian cotton sheets, premium bedding, down duvets, in-room safe

One-Bedroom Apartment

  • 50 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Twin or Triple Room

Superior Twin or Triple Room | Egyptian cotton sheets, premium bedding, down duvets, in-room safe

Superior Twin or Triple Room

  • 30 sq m
  • Sleeps 3
  • 1 King Bed and 1 Single Bed

Similar properties

Front of property

Cairns Harbourside Hotel

Pool
Parking included
Free WiFi
Restaurant
4.3 out of 5, Excellent, (1002)
The price is €131
for 1 night
includes taxes & fees
2 Jan - 3 Jan
Cairns Harbourside Hotel

About this property

Cairns City Palms

Motel with an outdoor pool, near Cairns Performing Arts Centre
This smoke-free motel features an outdoor pool, a snack bar/deli and coffee/tea in a common area. Free WiFi in public areas and a free manager's reception are also provided. Other amenities include a business centre, concierge services and dry cleaning.
Cairns City Palms offers 33 air-conditioned accommodations, which are accessible via exterior corridors, and features a safe and coffee/tea makers. Beds feature Egyptian cotton sheets, down duvets and premium bedding. 42-inch flat-screen televisions come with cable channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and a ceiling fan. Housekeeping is provided on a daily basis.

Recreational amenities at the motel include an outdoor pool.

Children aged under 12 years old are not allowed in the swimming pool without adult supervision.

Our customers tell us that they can't get enough of the helpful staff at Cairns City Palms. During your stay, you're just a quick walk from Cairns Esplanade Charles Street Parkland. You'll find features such as free WiFi in public areas and a free manager's reception, plus an outdoor pool.
  • Free WiFi
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Within a 15-minute walk of Cairns Performing Arts Centre and Muddy's Playground
There's a snack bar/deli on site. A free manager's reception is offered daily. A computer station is on site and WiFi is free in public spaces. You'll find a business centre on site. An outdoor pool, barbecue grills, and a vending machine are also featured at the business-friendly Cairns City Palms.

This 4-star Cairns motel is smoke free.

The motel hosts a free manager's reception daily.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free offsite parking
  • Limited on-site parking
  • Onsite parking includes off-street options

Food and drink

  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • Outdoor pool
  • TV in common areas

Family friendly

  • Children's dinnerware
  • Highchair
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Pool gate
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station

Outdoors

  • Barbecue grill
  • Garden
  • Outdoor furniture
  • Picnic area
  • Pool loungers

Accessibility

  • No lift

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with cable channels

Food and drink

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Freezer
  • Ice maker
  • Microwave
  • Refrigerator
  • Spices
  • Tea bags/instant coffee
  • Toaster

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Desk
  • Dryer
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 3 AM
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Express check-out available

Special check-in instructions

The front desk is open daily from 7:30 AM - 8:30 PM
Front desk staffed during limited hours
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation
Guests arriving after 9 PM can use the exterior telephone located at the reception entry for check-in assistance.

Access methods

Access code, front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 20.0 per day.
  • Cots (infant beds) are available for AUD 5.0 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: AUD 5.0 per day
  • Rollaway bed fee: AUD 20.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The front desk at this property is open daily from 7:30 AM - 8:30 PM.
Guests arriving after 6:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests will receive an access code. For more details, please contact the property using the information on the booking confirmation.

We should mention

  • Alcohol isn't served at Cairns City Palms.

National rating

This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.

Property is also known as

Cairns City Palms Motel Cairns North
Cairns City Palms Aparthotel
Cairns City Palms Cairns North
Cairns City Palms Motel
Cairns City Palms Cairns North
Cairns City Palms Motel Cairns North

Cairns City Palms Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 184 out of 400 reviews" "
Rating 8 - Good. 156 out of 400 reviews" "
Rating 6 - Okay. 38 out of 400 reviews" "
Rating 4 - Poor. 17 out of 400 reviews" "
Rating 2 - Terrible. 5 out of 400 reviews" "

8.8/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Terrence

Liked: Cleanliness
Ideal for an overnight stay satisfactory services in near proximity
Stayed 1 night in Sep 2024

10/10 Excellent

Jeanette

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was spacious, clean and comfortable. Good position for local shops. The receptionist Sarah was so lovely 🌺
Stayed 1 night in Sep 2024

10/10 Excellent

Andrian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Andrian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love my stay
Stayed 1 night in Sep 2024

10/10 Excellent

Andrian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I got the unit at the back is quiet even the motel is located on busy road during the day. I love my room on ground floor has the backyard to unwind. Friendly maid. 15min walk to central shopping mall, and at the corner of the road got convenience store and shops. Oldschool bathroom but still ok. Love my stay for 5 nights.
Stayed 3 nights in Aug 2024

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy and quick check in, genuine and friendly staff. Clean and tidy room with super comfortable bed and pillows. Well maintained grounds & rooms. Convenient location.
Stayed 1 night in Sep 2024

8/10 Good

Rodney

Liked: Cleanliness, staff & service, property conditions & facilities
Check in was pleasant.
Stayed 1 night in Sep 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service
Clean and tidy great staff starting to look a bit old great free coffee and Muffins in the morning
Stayed 2 nights in Sep 2024

8/10 Good

Lynne

Stayed 2 nights in Aug 2024

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay and wish it could have been longer. The location was ideal for accessing the popular activities of the area. Certainly on the list for a return visit.
Stayed 4 nights in Aug 2024

8/10 Good

Leann

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Jo- Anne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well equipped kitchenette . Clean & comfortable
Stayed 1 night in Aug 2024

8/10 Good

Edwin

Liked: Property conditions & facilities
Clean and the rooms looked inviting with the flowers on the bed and bathroom. Not much room in the parking area.
Stayed 1 night in Aug 2024

8/10 Good

Jenny

Liked: Cleanliness, staff & service, property conditions & facilities
Close to bus stop
Stayed 4 nights in Aug 2024

10/10 Excellent

Judie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good clean and spacious.
Stayed 1 night in Aug 2024

4/10 Poor

Justin

Travelled with family
Liked: Cleanliness, staff & service
Very noisy within and around the property
Stayed 1 night in Aug 2024

8/10 Good

Roanna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to airport. Clean tidy rooms, comfortable bed.
Stayed 1 night in Jul 2024

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Staff very friendly. Great location and clean.
Stayed 1 night in Aug 2024

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was fantastic, just missed out on parking one night due to lack of spaces on site. Everything else was great
Stayed 1 night in Jul 2024

8/10 Good

Lovelyn

Liked: Amenities
Parking was a bit tricky.
Stayed 2 nights in Jul 2024

10/10 Excellent

Ravinderjeet

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good.
Stayed 1 night in Jul 2024

8/10 Good

Margaret

Stayed 1 night in Jul 2024

10/10 Excellent

Teresa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The rooms are beautifully cleaned. Smell amazing. Staff are always friendly and accommodating.
Stayed 1 night in Jul 2024

10/10 Excellent

Maree

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely staff who were very approachable and had everything we needed when we needed it
Stayed 2 nights in Jul 2024

6/10 Okay

Brian

Liked: Cleanliness, staff & service
A 3 night stay
We arrived late. The process of obtaining our key wall good. The staff were helpful and friendly, no issues. The room had plenty of space and the bed was comfortable. The room was showing it’s age. The bathroom was not set out well. You would not want to be a big person trying to fit past the door. The location was not good. Plenty of traffic noise and planes taking off and landing. There was a convenience store close by, but we did not feel safe walking to it at night. The backpacks hostel next door was not helpful with the music and noise. We would not stay at this place again
Stayed 3 nights in Jul 2024