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"Front desk staff were excellent. On site restaurant wasn't the best. Closed 30 mins early one evening without notice so had to make last minute altern ... " More
11 May 2022 by Rita
Thank you for your review and recommendations. We are delighted the accommodation represented overall value for money. We endeavour to provide wonderful customer service, extremely pleased to read our staff were excellent. We look forward to welcoming you again to the Cairns Queenslander Hotel & Apartments. Kind regards
Cairns Queenslander Hotel & Apartments offers its guests 2 outdoor swimming pools and a children's pool. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Barbecue grills, a vending machine, and tour/ticket assistance are also featured at the family-friendly Cairns Queenslander Hotel & Apartments. Self parking is free. Smoking is allowed in designated areas at this 4-star Cairns hotel.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi , Internet access in public areas - high speed , Internet access in public areas - surcharge
Free self parking
Cairns Queenslander Hotel & Apartments offers 112 air-conditioned accommodations with a hairdryer and an iron/ironing board. Rooms open to furnished balconies. 32-inch LCD televisions come with digital channels. Bathrooms include a shower with a rainfall showerhead. Guests can surf the web using complimentary wireless Internet access. Housekeeping is offered on a daily basis and change of towels can be requested.
For a fee, guests can enjoy a full breakfast daily from 7:00 AM to 9:30 AM.
FINN FINN THAI – This restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar. Reservations are required.
2 outdoor swimming pools are on site along with a children's pool.
The recreational activities listed below are available either on-site or nearby; fees may apply.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival. The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Other arrangements must be coordinated with the property prior to arrival.
Front desk staff will greet guests on arrival. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
On-site parties or group events are strictly prohibited
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, JCB International, Union Pay and debit cards. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival. On-site parties or group events are strictly prohibited.
For guests' safety, the property includes a smoke detector in all accommodation. Cashless payment methods are available for all transactions.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.
