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Crystalbrook Flynn

5.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Crystalbrook Flynn

Exterior
Wine bar, ocean views, open daily
View from room
Sea Suite Two Bedrooms | Premium bedding, minibar, in-room safe, desk
Exterior

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Pool
    Pool
  • Spa
    Spa
  • Room service
    Room service
  • Bar
    Bar
  • Housekeeping
    Housekeeping
  • Parking available
    Parking available

Explore the area

Map
85 Esplanade, Cairns, QLD, 4870
  • Cairns Esplanade
    1 min walk
  • Cairns Night Markets
    4 min walk
  • Esplanade Lagoon
    4 min walk
  • Cairns, QLD (CNS-Cairns Intl.)
    11 min drive

Room options

View all photos for Sea King

Premium bedding, minibar, in-room safe, desk

Sea King

  • 25 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Urban Master

Premium bedding, minibar, in-room safe, desk

Urban Master

  • 32 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Family Urban

Premium bedding, minibar, in-room safe, desk

Family Urban

  • 50 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for Harbour King

Harbour King | Premium bedding, minibar, in-room safe, desk

Harbour King

  • 25 sq m
  • Harbour view
  • Sleeps 2
  • 1 King Bed

View all photos for Urban Twin

Premium bedding, minibar, in-room safe, desk

Urban Twin

  • 25 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Sea Suite Two Bedrooms

Sea Suite Two Bedrooms | Premium bedding, minibar, in-room safe, desk

Sea Suite Two Bedrooms

  • 78 sq m
  • Sea view
  • Sleeps 5
  • 1 King Bed and 2 Single Beds

View all photos for Sea Suite One Bedroom

Premium bedding, minibar, in-room safe, desk

Sea Suite One Bedroom

  • 69 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Urban Suite One Bedroom

Urban Suite One Bedroom | Premium bedding, minibar, in-room safe, desk

Urban Suite One Bedroom

  • 51 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Urban Suite Two Bedroom

Premium bedding, minibar, in-room safe, desk

Urban Suite Two Bedroom

  • 78 sq m
  • City view
  • Sleeps 5
  • 1 King Bed and 2 Single Beds

View all photos for Urban King

Premium bedding, minibar, in-room safe, desk

Urban King

  • 25 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

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Exterior detail
Crystalbrook Bailey
Pool
Free WiFi
Restaurant
Air conditioning
4.6 out of 5, Wonderful, (615)
The price is €136
for 1 night
includes taxes & fees
5 Dec - 6 Dec
Crystalbrook Bailey

About this property

Crystalbrook Flynn

Luxury Cairns hotel in Cairns Central Business District with a full-service spa
Along with a full-service spa, this smoke-free hotel has an outdoor pool and a restaurant. WiFi in public areas is free. Additionally, a 24-hour fitness centre, a bar/lounge and a snack bar/deli are on-site.
Crystalbrook Flynn offers 311 air-conditioned accommodations with minibars and laptop-compatible safes. Beds feature premium bedding. 55-inch Smart televisions come with digital channels and Netflix. Bathrooms include dressing gowns, slippers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include espresso makers and complimentary bottles of water. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness centre.

Children aged under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision.

Eleme has 3 treatment rooms, including rooms for couples. Services include deep-tissue massages, facials, body wraps and body scrubs. The spa is open selected days.
Our customers tell us they can't get enough of Crystalbrook Flynn's great location. During your stay, you're just a quick walk from Cairns Esplanade. Features include free WiFi in public areas, plus a full-service spa and an outdoor pool.
  • Free WiFi
  • Enjoy a bite to eat at Boadwalk Social, a family restaurant with ocean views
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the outdoor pool
  • Treat yourself to massages, body treatments or body wraps at Eleme
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the clean guestrooms and the overall condition of the property
  • Steps from Cairns Esplanade and 7 minutes on foot from Cairns Marlin Marina
Crystalbrook Flynn offers its guests a full-service spa, an outdoor pool, and a 24-hour fitness centre. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Spa services, tour/ticket assistance, and concierge services are also featured at the luxury Crystalbrook Flynn. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 5-star Cairns hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast on weekdays from 6:30 AM and 10:30 AM.
Boadwalk Social – Overlooking the ocean, this family restaurant serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar.
Flynn's Italian – Overlooking the ocean, this family restaurant serves breakfast and dinner. Open daily.
Whiskey and Wine – Overlooking the ocean, this wine bar only serves dinner. Open daily.
Room service (during limited hours) is available.

Awards and affiliations

Eco-certified property
This property participates in EarthCheck – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Parking on site (AUD 15 per night)
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends; AUD 38 for adults and AUD 15 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Boadwalk Social
  • Flynn's Italian
  • Whiskey and Wine

Family friendly

  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Full-service spa

  • 3 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Spa open select days

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 11 floors
  • 2 buildings
  • At least 80% of food locally-sourced
  • Banquet hall
  • Built in 2019
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • Smoke-free property
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch smart TV with digital channels
  • Netflix
  • Streaming services

Food and drink

  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

The property charges 1 per cent for credit card payments
Guests will receive smart lock details

Access methods

Staffed front desk, smart lock

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 60.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 75 per accommodation, per day

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately AUD 38 for adults and from AUD 15 for children
  • Self-parking fee: AUD 15 per night
  • Rollaway bed fee: AUD 60.0 per day
  • Credit card charges are subject to a surcharge of 1 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cots/infant beds, rollaway/extra beds and sofa beds
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
This property uses a grey water recycling system and eco-friendly cleaning products
Guests will receive smart lock details.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Crystalbrook Flynn Hotel
Crystalbrook Flynn Cairns
Crystalbrook Flynn Hotel Cairns
Flynn a Crystalbrook Collection Hotel

Crystalbrook Flynn Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 491 out of 682 reviews" "
Rating 8 - Good. 132 out of 682 reviews" "
Rating 6 - Okay. 38 out of 682 reviews" "
Rating 4 - Poor. 10 out of 682 reviews" "
Rating 2 - Terrible. 11 out of 682 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean modern rooms. Comfortable beds
Stayed 2 nights in Aug 2024

8/10 Good

Denis

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place. Strange no do not disturb notices in rooms or make up room. And no exit without worrying about check out at counter
Stayed 3 nights in Aug 2024

8/10 Good

Javier Andres

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Aug 2024

10/10 Excellent

scott

Stayed 1 night in Aug 2024

10/10 Excellent

MICHELLE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Aoife

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed my stay here Top class facilities and the hotel is really nice
Stayed 3 nights in Jul 2024

10/10 Excellent

Elaine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

6/10 Okay

Mark

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
The Crystalbrook speciality is woke virtue signalling with no substance. They claim to be saving the world but neglect guest service and facilities. They have a tablet full of word salad instead of a compendium but it doesn't tell you how to operate the very poor lighting or other room features. Yes, the lighting needs instructions! The only option there is to not be disturbed is via the tablet, choices are: "for rest of the day or rest of your stay". No more signs like do not disturb or make up my room, that would be too convenient for guests. Even when you call them to not to make up your room, that instruction does not make it to staff, they turn up anyway. They do not accept the legal tender of Australia because "germs" but they don't spend any time removing germs from common places like door handles, elevators etc. (They do not mention how much they profit from charging transaction fees). We booked a harbour view king. The room was very small and had 2 king singles pushed together. We asked for a room with a real king bed and were moved accordingly. The next room was much larger with a lounge area and well appointed. The illuminated light switches next to the bed never dim. The hotel is in a convenient location and is generally comfortable and the staff are polite and helpful.
Stayed 15 nights in Jul 2024

10/10 Excellent

neville

Liked: Cleanliness, property conditions & facilities
Good
Stayed 2 nights in Aug 2024

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In the middle of everything.
Stayed 7 nights in Aug 2024

6/10 Okay

Sanjay

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We booked a sea view room. It’s nicely appointed, clean and everything you need. The bathroom is modern and had consumables available for us to use. What they don’t tell you is your room is in the Esplanade Tower. Boom, boom, boom. You’re right above a night club. Boom,boom, boom. Hope you didn’t come here to relax. Boom, boom, boom. The sound goes on all evening. And while it is a sea view, what you actually see are mud banks in the distance and the roof of the nightclub off your tiny balcony. It’s ok, but it’s not premium.
Stayed 3 nights in Aug 2024

10/10 Excellent

Irina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Modern hotel right in the middle of Esplanade. Of note- no beach there- only mud. For beach experience you would have to drive to Trinity beach which is 20 min away. But this area is central for everything else- food, excursions and shopping.
Stayed 3 nights in Aug 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Place was great. Only thing is the address is for the rear of the hotel, not the main reception/lobby.
Stayed 1 night in Aug 2024

10/10 Excellent

Peter, Katherine East

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is super clean, spacy, very quiet and close to all amenities. The king size bed is very firm and comfortable, those pillowsare soft.
Stayed 1 night in Aug 2024

10/10 Excellent

Robert, View Royal

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to spend a week relaxing.
Stayed 7 nights in Aug 2024

10/10 Excellent

Kirsty

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great staff and facilities
Stayed 1 night in Aug 2024

10/10 Excellent

david

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was closed to avrything....shooping ...sea walk ...dinner places
Stayed 2 nights in Aug 2024

6/10 Okay

Sherri

Liked: Cleanliness
Great property-main front desk has little curb appeal.
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveller

Travelled with family, Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Claudia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The condition of the property is newer and the rooms and restrooms are nice and clean.
Stayed 2 nights in Jul 2024

10/10 Excellent

Ron

Liked: Cleanliness, staff & service, property conditions & facilities
Great location friendly staff
Stayed 2 nights in Aug 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hours of bar
Only disappointment is the bar closes early. We went out for dinner and wanted a night cap before retiring and we were very surprised the bar was closed early on a Friday night.
Stayed 1 night in Jun 2024

6/10 Okay

Bernardo, Lima

Travelled with family
Liked: Cleanliness
Hotel “Bueno”. Bien ubicado pero sin grandes expectativas.
Stayed 1 night in Jul 2024

10/10 Excellent

Halie

Stayed 3 nights in Jul 2024

10/10 Excellent

Monika

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our stay here.
Stayed 3 nights in Jul 2024