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Novotel Cairns Oasis Resort

4.5 star property

Choose dates to view prices

your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Novotel Cairns Oasis Resort

Outdoor pool, pool umbrellas, pool loungers
Balcony view
In-room safe, individually decorated, individually furnished
Lobby
Outdoor pool, pool umbrellas, pool loungers

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Bar
  • Parking available
  • 24/7 front desk

Explore the area

Map
122 Lake St, Cairns, QLD, 4870
  • Cairns Aquarium
    ‪1 min walk‬
  • Cairns Esplanade
    ‪4 min walk‬
  • Cairns Performing Arts Centre
    ‪6 min walk‬
  • Cairns, QLD (CNS-Cairns Intl.)
    ‪12 min drive‬

Room options

View all photos for Standard Double Room, 2 Double Beds, Pool View

In-room safe, individually decorated, individually furnished

Standard Double Room, 2 Double Beds, Pool View

  • 26.5 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed

In-room safe, individually decorated, individually furnished

Standard Room, 1 King Bed

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Pool View

In-room safe, individually decorated, individually furnished

Standard Room, 1 King Bed, Pool View

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room, 2 Double Beds

In-room safe, individually decorated, individually furnished

Standard Double Room, 2 Double Beds

  • 26 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, Pool View

Shower, eco-friendly toiletries, hair dryer, towels

Deluxe Room, 1 King Bed, Pool View

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room, 2 Double Beds, Pool View

Deluxe Double Room, 2 Double Beds, Pool View | In-room safe, individually decorated, individually furnished

Deluxe Double Room, 2 Double Beds, Pool View

  • 26 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed

In-room safe, individually decorated, individually furnished

Deluxe Room, 1 King Bed

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room, 2 Double Beds

In-room safe, individually decorated, individually furnished

Deluxe Double Room, 2 Double Beds

  • 26 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

Similar properties

Exterior

DoubleTree by Hilton Hotel Cairns

Free WiFi
Restaurant
Air conditioning
Gym
4.2 out of 5, Very good, (1002)
The price is €114
for 1 night
includes taxes & fees
26 Jan - 27 Jan
DoubleTree by Hilton Hotel Cairns

About this property

Novotel Cairns Oasis Resort

Luxury Cairns hotel in Cairns Central Business District with a fitness centre
An outdoor pool, a restaurant and a fitness centre are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a bar/lounge, a poolside bar and a snack bar/deli are on-site. Housekeeping is available on request.
Novotel Cairns Oasis Resort offers 314 air-conditioned accommodations with a safe and coffee/tea makers. Rooms open to balconies. Each accommodation is individually furnished and decorated. 55-inch LCD televisions come with digital channels.

Bathrooms include a shower, complimentary toiletries and hairdryers. This Cairns hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Microwaves, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness centre.

Children aged under 13 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us they can't get enough of Novotel Cairns Oasis Resort's great location. During your stay, you're just a quick walk from Cairns Esplanade. You'll find features such as free WiFi in public areas, plus an outdoor pool and a restaurant.
  • Free Wi-Fi (speed: 50+ Mbps)
  • Enjoy garden views while dining at Moku
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the outdoor pool
  • Services include babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes a gym and scooters/mopeds to rent
  • Guests have great things to say about the clean guestrooms and the location
  • Just a 4-minute walk from Cairns Esplanade and 6 minutes on foot from Cairns Night Markets
Novotel Cairns Oasis Resort offers its guests a kids' pool, an outdoor pool, and a fitness centre. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business centre and 7 meeting rooms. Event space at this hotel measures 1938 square feet (180 square metres) and includes a conference centre. A terrace, multilingual staff, and tour/ticket assistance are also featured at the luxury Novotel Cairns Oasis Resort. Parking is available for a fee.

This 4.5-star Cairns hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10 AM.
Moku – Overlooking the pool and garden, this restaurant serves breakfast and dinner. Guests can enjoy al fresco dining (weather permitting).
Moku Bar + Grill – This bar serves brunch, lunch, dinner and light fare. A children's menu is available. Happy hour is offered. Open daily.
Moku Beach Club – This poolside bar serves lunch and light fare. Guests can enjoy al fresco dining (weather permitting). A children's menu is available. Open daily.
Late-night fare is available from room service (during limited hours).

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Covered parking on site (AUD 12 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10 AM for a fee: AUD 37 per person
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Moku
  • Moku Bar + Grill
  • Moku Beach Club

Things to do

  • Children's pool
  • Gym
  • Outdoor pool
  • Scooter/moped rentals
  • TV in common areas

Family friendly

  • Children's pool
  • Fenced pool
  • Free cot
  • In-room babysitting
  • In-room refrigerator
  • Laundry facilities
  • Microwave on request
  • Outdoor pool
  • Pool gate
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 7 meeting rooms
  • Business centre
  • Computer station
  • Conference centre (1,938 square foot of space)

Outdoors

  • Garden
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Front entrance ramp
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 55-inch LCD TV with digital channels
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Late-night room service
  • Microwave on request
  • Refrigerator

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: AUD 200
Express check-out available

Special check-in instructions

The property charges 1.4 per cent for credit card payments
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child aged 15 years old or younger stays free per registered adult when using existing bedding.
  • Rollaway/extra beds are available for AUD 60.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 100.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately AUD 37 per person
  • Covered self-parking fee: AUD 12 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out fee: AUD 200 (subject to availability)
  • In-room microwave fee: AUD 50 per stay
  • Rollaway bed fee: AUD 60.0 per night
  • Credit card charges are subject to a surcharge of 1.4 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • One child aged 15 years old or younger stays free per registered adult in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.

Property is also known as

Cairns Novotel Oasis Resort
Cairns Novotel Resort
Cairns Oasis Novotel
Novotel Cairns
Novotel Cairns Oasis
Novotel Cairns Oasis Resort
Novotel Oasis
Novotel Oasis Resort
Novotel Oasis Resort Cairns
Oasis Cairns Resort
Accor Cairns Oasis Hotel
Novotel Cairns Oasis Hotel Cairns
Oasis Hotel Cairns
Oasis Cairns
Oasis Resort Cairns
Cairns Novotel
Novotel Cairns Oasis Cairns
Novotel Cairns Oasis Resort Hotel
Novotel Cairns Oasis Resort Cairns
Novotel Cairns Oasis Resort Hotel Cairns

Novotel Cairns Oasis Resort Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 328 out of 593 reviews" "
Rating 8 - Good. 186 out of 593 reviews" "
Rating 6 - Okay. 53 out of 593 reviews" "
Rating 4 - Poor. 20 out of 593 reviews" "
Rating 2 - Terrible. 6 out of 593 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Maria Rosaria

Travelled with family and small children
Liked: Property conditions & facilities
Wonderful atmosphere great for kids
Stayed 4 nights in Oct 2024

10/10 Excellent

Leanne

Stayed 5 nights in Sep 2024

10/10 Excellent

Rachel

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Convenient location close to the main strip and surrounding shops
Stayed 2 nights in Oct 2024

6/10 Okay

Yvette

Travelled with family and small children
The pool and breakfast buffet are amazing. Front reception and breakfast staff were incredible. Pool side bar was awesome. Our room however was incredibly small and the city view was so uninspiring. The double beds are seriously small and the bathroom was tiny.
Stayed 4 nights in Sep 2024

10/10 Excellent

YU

Stayed 4 nights in Sep 2024

10/10 Excellent

Nenad

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Great atmosphere, service first class. Perfect for young families
Stayed 5 nights in Oct 2024

10/10 Excellent

Margaretha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great little oasis on the city
Stayed 2 nights in Oct 2024

10/10 Excellent

Padraig

Liked: Cleanliness, staff & service, property conditions & facilities
Great pool and location
Stayed 1 night in Sep 2024

8/10 Good

April

Travelled with family
Stayed 4 nights in Sep 2024

4/10 Poor

Kamran, Melbourne

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Views not match with websites pictures
Stayed 5 nights in Jul 2024

10/10 Excellent

Natasha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to everything
Stayed 3 nights in Sep 2024

10/10 Excellent

Laura

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A wonderful oasis and lots of activities for kids!
Stayed 2 nights in Sep 2024

10/10 Excellent

Claire

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleasant stay as it met our travel needs.
Stayed 3 nights in Sep 2024

8/10 Good

Anna

Stayed 4 nights in Aug 2024

10/10 Excellent

Dwayne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 9 nights in Sep 2024

10/10 Excellent

Bianca

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Lovely staff, comfy beds, our kids loved the pool. Walking distance to everything!!!
Stayed 2 nights in Sep 2024

8/10 Good

Garry

Travelled with partner
We stayed in room 121. The outside balcony area was filthy. The tiles had green algae growing on them which made feet feel dirty sitting outside. The floor in our room looked clean but our feet felt and looked dirty after walking around for a short time. Felt like sand on the floor boards. The staff were hit and miss. Most doing their job without the enthusiasm you would expect from a nice hotel like this. We wanted to eat at the terrace bistro one night so we were told to select a table on balcony. All the tables that were not being used had dirty plates glasses etc piled up. it took two attempts to get a table cleared. The bar staff were just standing chatting amongst themselves but when I asked for a small table to be cleared it appeared to be a big request. On the second request one girl came out and was friendly and helpful. The pool area was lovely and bar staff more happy and friendly. Most of the common areas of the property were nice and lush greenery that had a nice tropical feel.
Stayed 3 nights in Sep 2024

8/10 Good

Lisa Maree

Travelled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The pool area and staff were great. The room we stayed in was noisy due to other people being really loud in the hall way. Super small bathroom. Overall we had a lovely stay.
Stayed 7 nights in Sep 2024

10/10 Excellent

Vesna

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, great food, clean and child friendly facilities. Rooms are small but clean and have everything needed. Breakfast is worth purchasing with the room.
Stayed 4 nights in Sep 2024

6/10 Okay

Geshita

Travelled with family and small children
It was a good hotel to stay. Kids friendly. The breakfast buffet was a big disappointment as the food lack taste and there was no many variety. It's the same food everyday and not value for money. Overall some staffs are friendly and helpful. The room gets cleaned everyday but it's not a very good job. We enjoyed our stay and it was close to the city centre and lagoon.
Stayed 5 nights in Sep 2024

8/10 Good

Amylee

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness
Rooms need an upgrade, pool area is great
Stayed 5 nights in Sep 2024

8/10 Good

Yvana

Liked: Cleanliness
Enjoyed the stay close to all facilities and transport
Stayed 7 nights in Aug 2024

10/10 Excellent

Emilian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024

8/10 Good

Katie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean property. Convenient location.
Stayed 4 nights in Aug 2024

10/10 Excellent

David B, Lindfield

Travelled with partner
Great breakfasts and pool area. Close to the town, but away a bit for some quiet. Staff were friendly. A great place to stay.
Stayed 7 nights in Aug 2024