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2 Bedroom Resort

Bed Count 1 King Bed Maximum Occupancy 5 Max

3 Bedroom Ocean

Bed Count 2 Twin Beds Maximum Occupancy 6 Max

1 Bedroom Resort

Bed Count 1 King Bed Maximum Occupancy 3 Max

Garden Spa

Bed Count 1 King Bed Maximum Occupancy 2 Max

Resort Spa

Bed Count 1 King Bed Maximum Occupancy 2 Max

1 Bedroom Ocean

Bed Count 1 King Bed Maximum Occupancy 3 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at Peppers Beach Club and Spa - Palm Cove. During your stay, you're just a quick walk from Palm Cove Beach. You'll find features such as free WiFi in public areas and free self-parking, plus 3 outdoor pools.

  • Free Wi-Fi in some public areas
  • Free self-parking
  • Enjoy ocean views while dining at Lime & Pepper Restaurant
  • WiFi for a fee
  • Valet parking available for a fee
  • Take a swim in the 3 outdoor pools or soak in the hot tub
  • Treat yourself to body treatments, aromatherapy or hot stone massages at Exclusive Spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes an outdoor tennis court, a gym and bicycles to rent
  • Steps from Palm Cove Beach and a 2-minute drive from Vie Spa Palm Cove
  • Airport shuttle service available for a fee

Peppers Beach Club and Spa - Palm Cove ratings based on 1 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Peppers Beach Club and Spa - Palm Cove

Everyone (1)
4 out of 5

Posted by on 8 Jan 2019

Was this review helpful to you?
Comment from Hotel Management

10 Jan 2019 by Stefan Kracke, General Manager

Thank you for your rating, it is much appreciated. Kind regards

About the Peppers Beach Club and Spa - Palm Cove

Location 123 Williams Esplanade, Palm Cove, QLD 4879

Property Features

Peppers Beach Club and Spa - Palm Cove offers its guests a full-service spa, 3 outdoor swimming pools, an outdoor tennis court, and Access to hot tub. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi. Business amenities include meeting rooms and limo/town car service. A children's pool, a fitness centre, and spa services are also featured at the luxury Peppers Beach Club and Spa - Palm Cove. An airport shuttle (available 24 hours) is available for a fee. Free self parking is available. This 5-star Cairns hotel is smoke free.

  • 108 guestrooms or units
  • Conference rooms
  • Deli
  • Poolside lounge chairs
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Bellhop
  • No smoking on site
  • Bar or lounge
  • Bar by the pool
  • Dining venue
  • Swim-up bar

Family Friendly Amenities

  • Number of outdoor pools - 3
  • Children's pool
  • Free WiFi
  • Outdoor tennis courts - 1
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: Free WiFi

Parking

Free self parking , Valet parking (surcharge)

Transport

  • Property shuttles: Airport shuttle
  • Parking: Free self parking; valet parking available for a surcharge

Room Amenities

Peppers Beach Club and Spa - Palm Cove offers 108 air-conditioned accommodations with minibars and a safe. Rooms open to balconies. Fridges and coffee/tea makers are provided. Bathrooms include a shower, dressing gowns and hairdryers. In-room wireless Internet access is available for a surcharge. Flat-screen televisions come with cable channels. Additionally, rooms include an iron/ironing board and a ceiling fan. Housekeeping is provided on a daily basis.

  • Private balcony
  • Minibar
  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Fridge
  • Coffee maker
  • Shower
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Dressing gowns
  • Telephone
  • Iron and ironing board
  • Air conditioning
  • Ceiling fan

Food & Drink

Lime & Pepper Restaurant – Overlooking the ocean, this restaurant serves breakfast, lunch and dinner. Reservations are required.

Room service (during limited hours) is available.

Nearby Activities

3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include an outdoor tennis court, Access to hot tub and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Bicycle rentals on site
  • Hiking/biking trails nearby
  • Snorkelling nearby

Spa Services

Exclusive Spa has massage/treatment rooms and couples treatment room(s). Services include hot stone massages, facials, body wraps and body scrubs. The spa is equipped with a mud bath. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.

  • Couples treatment rooms
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Mud bath in spa
  • Hot stone massage
  • Prenatal massage
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair-accessible registration desk
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

Guests who may encounter issues with stairs should contact this property in advance to request a room on a floor with elevator service. All Ocean room types have stair access only.

Peppers Beach Club and Spa - Palm Cove offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 53.0 per night.
  • Cots (infant beds) are available for AUD 15.0 per night.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Cashless transactions are available

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International and Eurocard. Cash is not accepted. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Property does not offer on-site COVID-19 testing
  • Property does not require health documentation at check-in
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Masks are not compulsory at the property
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is not available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation is not required for facilities on-site
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property follows sanitisation practices of Bureau Veritas (3rd party expert - Global)
  • Property is cleaned with disinfectant
  • Staff does not wear personal protective equipment
  • Mobile key entry is not available
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Food service has not been amended for enhanced safety
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows a brand or regulatory agency's sanitisation guidelines ALLSAFE (Accor Hotels)
  • No lifts
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 200 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: AUD 19.95 per night (rates may vary)
  • Airport shuttle fee: AUD 22.00 per person (one-way)
  • Valet parking fee: AUD 5.00 per day
  • Crib (infant bed) fee: AUD 15.0 per night
  • Rollaway bed fee: AUD 53.0 per night
  • Credit card charges are subject to a surcharge of 1.1 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Peppers Beach Club Palm Cove
  • Peppers Club Hotel Palm Cove Beach
  • Peppers Beach Club Palm Cove Hotel
  • Peppers Beach Club Palm Cove Resort
  • Peppers Beach Club Resort
  • Peppers Beach Club
  • Peppers Beach Club Spa Palm Cove
  • Peppers Palm Cove Palm Cove
  • Peppers Beach Club Spa Palm Cove
  • Peppers Beach Club and Spa - Palm Cove Hotel
  • Peppers Beach Club and Spa - Palm Cove Palm Cove
  • Peppers Beach Club and Spa - Palm Cove Hotel Palm Cove

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.