Pullman Cairns International

5.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Pullman Cairns International

Hypo-allergenic bedding, in-room safe, desk, blackout curtains
Outdoor pool, pool loungers
Classic Twin Room, 2 Double Beds, Mountain View | View from room
Balcony view
Reception

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Hot tub
    Hot tub
  • Pool
    Pool
  • Spa
    Spa
  • Room service
    Room service
  • Bar
    Bar
  • Housekeeping
    Housekeeping

Explore the area

Map
17 Abbott Street, Cairns, QLD, 4870
  • Cairns Zoom and Wildlife Dome
    1 min walk
  • Reef Hotel Casino
    3 min walk
  • Cairns Esplanade
    4 min walk
  • Cairns, QLD (CNS-Cairns Intl.)
    13 min drive

Room options

Grand Superior City Mountain Twin

  • 50 sq m
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

Rejuvenated Deluxe Room, Harbour View

  • 40 sq m
  • Harbour view
  • Sleeps 3
  • 1 King Bed

Rejuvenated Superior Room, Mountain View

  • 40 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

Rejuvenated Deluxe Room Twin, Harbour View

  • 40 sq m
  • Harbour view
  • Sleeps 4
  • 2 Double Beds

Rejuvenated Superior Room Twin, City Mountain View

  • 40 sq m
  • Mountain view
  • Sleeps 4
  • 2 Double Beds

Classic Twin Room, 2 Double Beds, Mountain View

  • 40 sq m
  • Mountain view
  • Sleeps 4
  • 2 Double Beds

Classic Twin Room, 2 Double Beds, Harbour View

  • 40 sq m
  • Harbour view
  • Sleeps 4
  • 2 Double Beds

Classic Room, 1 Queen Bed, Harbour View

  • 40 sq m
  • Harbour view
  • Sleeps 3
  • 1 Queen Bed

Classic Room, 1 Queen Bed, Mountain View

  • 40 sq m
  • Mountain view
  • Sleeps 3
  • 1 Queen Bed

Similar properties

About this property

Pullman Cairns International

Luxury Cairns hotel in Cairns Central Business District with a full-service spa
This smoke-free hotel features a full-service spa, an outdoor pool and a restaurant. WiFi in public areas is free. Additionally, a 24-hour fitness centre, a bar/lounge and a snack bar/deli are on-site. Housekeeping is available on request.
Pullman Cairns International offers 321 accommodations with a safe and free newspapers. Rooms open to balconies. 32-inch LED televisions come with satellite channels. Rooms have partially open bathrooms. Bathrooms include a shower, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

An outdoor pool and Access to hot tub are on site. Other recreational amenities include a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has 10 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, facials and body wraps. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a hot tub.

The spa is open daily. Guests under 14 years old are not allowed in the spa.

Our customers tell us they can't get enough of Pullman Cairns International's great location. During your stay, you're just a quick walk from Cairns Esplanade. Features include free WiFi in public areas, plus a full-service spa and an outdoor pool.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the outdoor pool or soak in the hot tub
  • Treat yourself to facials, hot stone massages or manicures and pedicures at the spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the location and the breakfast
  • Just a 4-minute walk from Cairns Esplanade and 10 minutes on foot from Cairns Marlin Marina
Pullman Cairns International offers its guests a full-service spa, an outdoor pool, and Access to hot tub. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Event space at this hotel measures 2153 square feet (200 square metres) and includes conference space. A 24-hour fitness centre, a terrace, and multilingual staff are also featured at the luxury Pullman Cairns International. For a fee, parking is available.

This 5-star Cairns hotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast daily.
Lobby Bar – This lobby lounge only serves light fare. Happy hour is offered.
Coco's Restaurant – This restaurant serves breakfast, lunch and dinner. Open daily.
Room service (during limited hours) is available.

Languages

English, French, Japanese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Secured, covered parking on site (AUD 20 per day)

Food and drink

  • Daily cooked-to-order breakfast available for a fee: AUD 39 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Coco's Restaurant
  • Lobby Bar

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 11 meeting rooms
  • 2,153 square feet of conference space

Outdoors

  • Garden
  • Pool loungers
  • Terrace
  • Vegetable garden

Full-service spa

  • 10 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Prenatal massages
  • Spa open daily
  • Spa tub

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 16 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1988
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch LED TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 12:30 AM
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out fee: AUD 20
Express check-out available

Special check-in instructions

The property charges 1.4 per cent for credit card payments
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 50 per accommodation, per day

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately AUD 39 per person
  • Covered self-parking fee: AUD 20 per day
  • Late check-out fee: AUD 20
  • Credit card charges are subject to a surcharge of 1.4 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Pullman Cairns International
Pullman Hotel Cairns International
Sebel Hotel Cairns
The Sebel Cairns Hotel Cairns
The Sebel Hotel Cairns
Pullman Cairns International Hotel
Pullman International Hotel
Pullman International
Pullman Cairns Cairns
Pullman Cairns International Hotel
Pullman Cairns International Cairns
Pullman Cairns International Hotel Cairns

Pullman Cairns International Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 527 out of 1000 reviews" "
Rating 8 - Good. 310 out of 1000 reviews" "
Rating 6 - Okay. 113 out of 1000 reviews" "
Rating 4 - Poor. 37 out of 1000 reviews" "
Rating 2 - Terrible. 13 out of 1000 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Jill

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2024

10/10 Excellent

Sandra, Emu Plains

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a lovely stay, fantastic view just a shame it only had free to air tv for your downtime.
Stayed 3 nights in Aug 2024

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Helen

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Amazing reception area, staff very courteous. Lovely calm environment Would love to stay again.
Stayed 1 night in Aug 2024

10/10 Excellent

Judith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

10/10 Excellent

Petar

Travelled with family
Great place to stay.
Stayed 6 nights in Jul 2024

10/10 Excellent

Ewan

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good service, great breakfast, polite and friendly staff
Stayed 7 nights in Jul 2024

10/10 Excellent

Wayne Ross

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely grandeur hotel. Very clean and staff friendly. Great location.
Stayed 6 nights in Aug 2024

10/10 Excellent

Laura

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All perfect
Stayed 6 nights in Jul 2024

10/10 Excellent

George

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well kept accommodation nothing to complain
Stayed 9 nights in Jul 2024

8/10 Good

Louise

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities
We stayed in a newly upgraded room, which was beautiful and comfortable. No microwave was a downer however. The pools were stone cold leaving one spa as the only warm option given weather was on the cold side for our 8 day stay, to accomodate many many adults and kids in floaties at the same time. Floor of the pools peeling away and need some work, same as the outside of the building itself but clearly its a work in progress and will no doubt look great once complete. The pool garden grounds were beautiful, and gym had all the necessities. We had to emergency evacuate at 12.40am (woken in the middle of the night) due to what was likely we guess a false alarm, but staff played ignorant to guest questions and didnt give away any information to guests about what happened when asked which was disappointing given most guests were quite understandably worried and confused. Walking distance to everywhere we needed to be, and pretty quiet after 10.30pm (we had raging band noise from the casino until then on weekends) Overall it suited most of our needs and we would likely stay again
Stayed 7 nights in Jul 2024

10/10 Excellent

Melissa Esther

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
From the moment we walked in to the sadness of leaving the Pullman it out did itself. We upgraded to a refurbished king room and it didn't disappoint , the bed a dreamy , the room size surprisingly big and the lovely modern bathroom ( thank goodness no bath waste of space) was everything I dreamed of. Serviced daily if you wanted was a nice touch. We stayed 7 nights and would have happily stayed another 7. Mother Nature wasn't in our side but the Pullman wasn't too far away from the centre of Cairns so a short walk to anything you desired was achievable. Casino across the road was an advantage as we wanted to watch an AFL match and a very short walk to the pier for lots of amazing restaurants to choose on for a nice lunch or dinner. We didn't hire a car so can't comment on parking Thankyou again Pullman International
Stayed 7 nights in Jul 2024

8/10 Good

Narelle

Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great accommodation but noise from downstairs music was loud
Stayed 1 night in Aug 2024

10/10 Excellent

Kyu Yeon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2024

10/10 Excellent

Narelle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Sam, MER ISLAND

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Frindly and helpful staff. The rooms were clean, spacious and quite with no outside noise. Walking distance to the City Centre, I will definitely be staying there again.
Stayed 2 nights in Jul 2024

8/10 Good

Paul

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very friendly and helpful. Rooms very very large and the view spectacular. Our room was dated but they are in the process of renovating the rooms.
Stayed 4 nights in Jul 2024

8/10 Good

Robyn

Travelled with group
Liked: Cleanliness, amenities
Lovely location property does need some work. Most of front desk staff were not very helpful and when you call reception from in room phone they never answered but calling from a cellphone they did. Overall a very average hotel stay expected far higher from a Pullman hotel
Stayed 5 nights in Jul 2024

8/10 Good

Krystal May

Liked: Cleanliness
Clean, neat and tidy, in room entertainment needs upgrading - Netflix’s or movies to be added.
Stayed 3 nights in Jul 2024

10/10 Excellent

George

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent Accomodation in a rejuvenated room, can not be faulted Pool area needs addressing
Stayed 12 nights in Jul 2024

10/10 Excellent

Ileana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is absolutely beautiful! It is only 15 minutes from the airport and is walking distance from tons of shops, restaurants, and the beach. They even have someone who will help you book excursions and a button to call for a cab/ride. The room we stayed in was so clean and had great amenities. The only small issue we had was the safe wouldn’t open for us one day and it was difficult to get ahold of someone at the front desk. The next morning we just walked down and asked for help. They were kind to apologize for the busy line, and walked up to help open the safe. The employees were all wonderful and very kind. I would definitely stay here again!
Stayed 6 nights in Jul 2024

8/10 Good

Christopher

Liked: Staff & service
Stayed 7 nights in Jul 2024

10/10 Excellent

Jennifer

Stayed 14 nights in Jul 2024

10/10 Excellent

christopher

Liked: Cleanliness, amenities, property conditions & facilities
Noice.
Stayed 1 night in Jul 2024

8/10 Good

Cheryl a

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was lovely staff excellent foyer area full of world charm some areas building could do with a update
Stayed 8 nights in Jul 2024