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Suite, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 3 Max

Superior Suite (Spa)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Apartment, 2 Bedrooms

Bed Count 2 King Beds Maximum Occupancy 6 Max

Standard Studio Suite (Spa)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Studio Standard Spa Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Studio

Bed Count 1 King Bed Maximum Occupancy 3 Max

Hotel Description

Our customers tell us that they can't get enough of the pool at The Reef Retreat. During your stay, you'll be within walking distance of Palm Cove Beach. Free WiFi in public areas, free self-parking and an outdoor pool are available. Built in 1997, this upmarket aparthotel has 32 apartments over 3 floors. Free WiFi and a balcony/patio are available in each apartment.

  • Each apartment offers a balcony or patio, an LCD TV and a DVD player
  • Free WiFi
  • Free self-parking
  • Take a swim in the outdoor pool or soak in the hot tub
  • Services include babysitting, dry cleaning/laundry and tour or ticket assistance
  • Just a 1-minute drive from Palm Cove Beach and 12 minutes from Skyrail Rainforest Cableway
  • Airport shuttle service available for a fee

Property Features

The Reef Retreat offers its guests an outdoor pool and Access to hot tub. WiFi is free in public spaces. An airport shuttle (available 24 hours) is available for a fee. A library, a terrace, and barbecue grills are also featured at the business-friendly The Reef Retreat. Self parking is free. This 4-star Cairns aparthotel is smoke free.

  • 32 guestrooms or units
  • 3 levels
  • Built in 1997
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Dry cleaning
  • Self-service laundry
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Library
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • No smoking on site

Family Friendly Amenities

  • Number of outdoor pools - 1
  • Free WiFi
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Refrigerator
  • Microwave
  • DVD player

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Property shuttles: Airport shuttle
  • Parking: Free self parking

Room Amenities

The Reef Retreat offers 32 air-conditioned accommodations, which are accessible via exterior corridors, and features DVD players and coffee/tea makers. Rooms open to balconies or patios. Guests can make use of the in-room fridges and microwaves. Bathrooms include complimentary toiletries and hairdryers. This Cairns aparthotel provides complimentary wireless Internet access. LCD televisions come with cable channels. Additionally, rooms include an iron/ironing board and a ceiling fan. Housekeeping is provided on a weekly basis.

  • Private balcony or patio
  • HD television
  • Cable channels
  • DVD player
  • Fridge
  • Microwave
  • Stovetop
  • Coffee maker
  • Kitchenware
  • Housekeeping (weekly)
  • Hairdryer
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Blackout curtains
  • Exterior corridor access
  • Air conditioning
  • Ceiling fan

Nearby Activities

An outdoor pool and Access to hot tub are on site.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Horse riding nearby
  • Snorkelling nearby
  • Hiking/biking trails nearby
  • Fishing nearby
  • Kayaking nearby
  • Scuba diving nearby

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Upper floors accessible by stairs only
  • Wheelchair accessible path of travel
  • Wheelchair accessible parking
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at 5:30 PM
  • Minimum check-in age is: 18

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. The front desk is open during the following times:

  • Monday-Friday: 8:00 AM-5:30 PM
  • Saturday-Sunday: 9 AM-2:00 PM
If you are planning to arrive after 5:30 PM, please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

The Reef Retreat offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. This property's front desk is open during the following times:

  • Monday - Friday: 8:00 AM - 5:30 PM
  • Saturday - Sunday: 9 AM - 2:00 PM
Guests arriving after 5:30 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 35.00 per night.
  • Cots (infant beds) are available for AUD 10.0 per night.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Guests must contact this property in advance to reserve high chair

This property accepts credit cards; cash is not accepted

Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip

Host has indicated that there is a smoke detector on the property

Safety features at this property include a fire extinguisher

This property is professionally cleaned

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Guests must contact this property in advance to reserve high chair. This property accepts Visa, Mastercard and American Express. Cash is not accepted. For guests' safety, the property includes a fire extinguisher and a smoke detector in all accommodation. The property is professionally cleaned.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Property does not offer on-site COVID-19 testing
  • Property does not require health documentation at check-in
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property uses a professional cleaning service
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Debit cards not accepted
  • Property follows sanitisation practices of Safe Travels (WTTC - Global)
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No lifts
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: AUD 27 per person (one-way)
  • Airport shuttle fee per child: AUD 14 (one-way), (from 4 to 11 years old)
  • Cleaning/housekeeping/linen are available for an additional fee
  • Crib (infant bed) fee: AUD 10.0 per night
  • Rollaway bed fee: AUD 35.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Reef Retreat
  • Reef Retreat Hotel
  • Reef Retreat Hotel Palm Cove
  • Reef Retreat Palm Cove
  • The Reef Retreat Hotel Palm Cove
  • Reef Retreat Apartment Palm Cove
  • Reef Retreat Apartment
  • The Reef Retreat Palm Cove
  • The Reef Retreat Aparthotel
  • The Reef Retreat Aparthotel Palm Cove

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.