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The Reef Retreat

4.0 star property
VIP Access

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for The Reef Retreat

Outdoor spa tub
Point of interest
Dining
Point of interest
Superior Suite (Spa) | Private kitchen | Fridge, microwave, stovetop, coffee/tea maker

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Hot tub
  • Laundry
  • Barbecue grill
  • Parking included
  • Outdoor space

Explore the area

Map
10-14 Harpa Street, Palm Cove, QLD, 4879
  • Vie Spa Palm Cove
    11 min walk
  • Palm Cove Beach
    12 min walk
  • Clifton Village Shopping Centre
    4 min drive
  • Cairns, QLD (CNS-Cairns Intl.)
    26 min drive
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Suite, 1 Bedroom

Desk, blackout curtains, iron/ironing board, free WiFi

Suite, 1 Bedroom

  • 54 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Studio Standard Spa Suite

Desk, blackout curtains, iron/ironing board, free WiFi

Studio Standard Spa Suite

  • 45 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Studio

Studio | Desk, blackout curtains, iron/ironing board, free WiFi

Studio

  • 45 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Suite, 2 Bedrooms

Suite, 2 Bedrooms | Desk, blackout curtains, iron/ironing board, free WiFi

Suite, 2 Bedrooms

  • 116 sq m
  • 2 bedrooms
  • 1 bathroom
  • Sleeps 6
  • 2 King Beds OR 4 Single Beds

View all photos for Superior Suite (Spa)

Superior Suite (Spa) | Desk, blackout curtains, iron/ironing board, free WiFi

Superior Suite (Spa)

  • 45 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Studio Suite (Spa)

Fridge, microwave, stovetop, coffee/tea maker

Standard Studio Suite (Spa)

  • 45 sq m
  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Apartment, 2 Bedrooms

Apartment, 2 Bedrooms | Living area | LCD TV, DVD player

Apartment, 2 Bedrooms

  • 119 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 6
  • 2 King Beds OR 4 Single Beds

View all photos for 3 Bedroom Townhouse

3 Bedroom Townhouse | View from room

3 Bedroom Townhouse

  • 180 sq m
  • 3 bedrooms
  • 2 bathrooms
  • Sleeps 7
  • 2 King Beds and 2 Single Beds

View all photos for Escape Package - Standard Spa

Desk, blackout curtains, iron/ironing board, free WiFi

Escape Package - Standard Spa

  • 45 sq m
  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 King Bed

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Exterior

Paradise on the Beach Resort - Palm Cove

Pool
Hot tub
Parking included
Free WiFi
4.6 out of 5, Wonderful, (521)
The price is €142
for 1 room
includes taxes & fees
12 Jan - 13 Jan
Paradise on the Beach Resort - Palm Cove

About this property

The Reef Retreat

Aparthotel with free parking, near Palm Cove Beach
Along with an outdoor pool, this smoke-free aparthotel has Access to hot tub and dry cleaning. Free WiFi in public areas and free self parking are also provided. Other amenities include laundry facilities, a library and tour/ticket assistance. Each apartment provides a fridge and a microwave, plus free WiFi and an LCD TV with cable channels. Added amenities include a balcony, a DVD player and a stovetop. Weekly housekeeping is available.
The Reef Retreat offers 32 air-conditioned accommodations, which are accessible via exterior corridors, and features DVD players and coffee/tea makers. Rooms open to balconies or patios. Guests can make use of the in-room fridges and microwaves. Bathrooms include complimentary toiletries and hairdryers.

This Cairns aparthotel provides complimentary wireless Internet access. LCD televisions come with cable channels. Additionally, rooms include an iron/ironing board and a ceiling fan. Housekeeping is provided on a weekly basis.

An outdoor pool and Access to hot tub are on site.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the pool at The Reef Retreat. During your stay, you'll be within walking distance of Palm Cove Beach. Free WiFi in public areas, free self-parking and an outdoor pool are available. Built in 1997, this upmarket aparthotel has 32 apartments over 3 floors. Free WiFi and a balcony/patio are available in each apartment.
  • Each apartment offers a balcony or patio, an LCD TV and a DVD player
  • Free WiFi
  • Free self-parking
  • Take a swim in the outdoor pool or soak in the hot tub
  • Services include babysitting, dry cleaning/laundry and tour or ticket assistance
  • Just a 1-minute drive from Palm Cove Beach and 13 minutes from Skyrail Rainforest Cableway
  • Airport shuttle service available for a fee
The Reef Retreat offers its guests an outdoor pool and Access to hot tub. WiFi is free in public spaces. An airport shuttle (available 24 hours) is available for a fee. A library, a terrace, and barbecue grills are also featured at the business-friendly The Reef Retreat. Self parking is free.

This 4-star Cairns aparthotel is smoke free.

Languages

English

Property amenities

Beach

  • Beach nearby

Pool/Spa

  • Outdoor pool
  • Pool loungers
  • Spa tub

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Car hire
  • Free self parking on site
  • Wheelchair-accessible parking available

Family friendly

  • Babysitting (surcharge)

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Hob
  • Microwave
  • Refrigerator
  • Toaster

Bedrooms

  • Bedsheets provided
  • Rollaway/extra bed: AUD 35 per night

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • DVD player
  • LCD TV with cable channels
  • Library

Outdoor areas

  • Balcony/patio
  • Barbecue grill
  • Garden
  • Picnic area
  • Terrace

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • Desk

Comfort

  • Air conditioning
  • Ceiling fan

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 accessible parking spaces
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Smoke-free property

Services and conveniences

  • Blackout drapes
  • Housekeeping (weekly)
  • Iron/ironing board
  • Luggage storage
  • Safe at front desk
  • Tour and ticket assistance

Location highlights

  • In a rural location
  • Near the boardwalk/promenade
  • Near the sea

Things to do

  • Fishing nearby
  • Hiking/biking trails nearby
  • Horseback riding nearby
  • Kayaking nearby
  • Scuba diving nearby
  • Snorkelling nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Fire extinguisher

General

  • 3 floors
  • 32 units
  • Access via exterior corridors
  • Built in 1997
  • Garden

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 5:30 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open Monday - Friday (8:00 AM - 5:30 PM) and Saturday - Sunday (9 AM - 2:00 PM)
Front desk staff will greet guests on arrival
If you are planning to arrive after 5:30 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 35.00 per night.
  • Cots (infant beds) are available for AUD 10.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: AUD 27 per person (one-way)
  • Airport shuttle fee per child: AUD 14 (one-way), (from 4 to 11 years old)
  • Cleaning/housekeeping/linen are available for an additional fee
  • Crib (infant bed) fee: AUD 10.0 per night
  • Rollaway bed fee: AUD 35.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve high chair
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property is professionally cleaned
The Reef Retreat offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. This property's front desk is open during the following times:
  • Monday - Friday: 8:00 AM - 5:30 PM
Guests arriving after 5:30 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Reef Retreat
Reef Retreat Hotel
Reef Retreat Hotel Palm Cove
Reef Retreat Palm Cove
The Reef Retreat Hotel Palm Cove
Reef Retreat Apartment Palm Cove
Reef Retreat Apartment
The Reef Retreat Palm Cove
The Reef Retreat Aparthotel
The Reef Retreat Aparthotel Palm Cove

The Reef Retreat Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 251 out of 458 reviews" "
Rating 8 - Good. 157 out of 458 reviews" "
Rating 6 - Okay. 35 out of 458 reviews" "
Rating 4 - Poor. 13 out of 458 reviews" "
Rating 2 - Terrible. 2 out of 458 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Jess

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Older rooms but great size
Stayed 2 nights in Sep 2024

8/10 Good

Chris

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Good room quiet paths were the only issue as they were very uneven so had to watch where you walked
Stayed 2 nights in Sep 2024

10/10 Excellent

Cristina

Liked: Cleanliness, amenities, room comfort
Stayed 4 nights in Sep 2024

10/10 Excellent

Patricia

Travelled with family
Liked: Cleanliness, property conditions & facilities
We loved our stay — the apartment was comfortable and well planned, and the trees in the central court provided shade and coolness. Will come again.
Stayed 2 nights in Aug 2024

10/10 Excellent

Laura

Travelled with group
Liked: Cleanliness
Stayed 2 nights in Aug 2024

8/10 Good

Nick

Liked: Cleanliness, room comfort
Stayed 2 nights in Aug 2024

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Jaak

Travelled with partner
Liked: Amenities
Lovely surroundings in the better end of Palm Cove. Beware some apartments are on the 3rd Floor with no lift.
Stayed 2 nights in Aug 2024

8/10 Good

Julie

Travelled with partner
Liked: Cleanliness, amenities
I am a cleaner by trade so am probably a bit synical but was surprised to find mould on the windows and windowsill. I cleaned it as it got the better of me.
Stayed 4 nights in Jul 2024

10/10 Excellent

Cecylia

Travelled with partner
This place is well maintained, lovely surroundings around the pool and spa, all day. Clean and perfectly positioned, close to everything but as well tacked away. Lovely place to stay
Stayed 8 nights in Jul 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort
Fantastic Accomadation in a very convenient location. Highly recommend 😊
Stayed 14 nights in Jun 2024

6/10 Okay

Jorge

Stayed 6 nights in Jun 2024

8/10 Good

Claire, Cincinnati

Travelled with family
Liked: Cleanliness, amenities
Proprietors and other staff were very helpful. The location is great. The room and kitchenette were comfy. The one thing that was unpleasant was the bathroom had sliding doors with slats, which did not provide any sound barrier between the bathroom and bedroom.
Stayed 4 nights in Jun 2024

10/10 Excellent

paul

Liked: Cleanliness, room comfort
Reef retreat excellent value.
Excellent value. Great location.
Stayed 4 nights in May 2024

10/10 Excellent

Heather Cheryl

Liked: Cleanliness, amenities, property conditions & facilities
Great place - I would definitely stay here again, right in the heart of Palm Cove. Only downside was heater in pool was not working the second week of my stay, though I know they were trying to get it fixed - I'm sure it's good by now. Beautiful grounds, loved the balconey, the "library", laundry. Even provided a rack for drying clothes and an umbrella in my unit. Great place!
Stayed 11 nights in May 2024

6/10 Okay

Helen

Good location
The room was ok but the bathroom shower has a window straight in from of it and ather off putting that people can ee in through louvre blinds. Power point didnt work on one side and neighbours very noisy. Excellent location and kitchen facilities.
Stayed 2 nights in May 2024

8/10 Good

Selvan

Liked: Cleanliness, room comfort
Stayed 2 nights in Apr 2024

10/10 Excellent

Benjamin

Business traveller
Liked: Cleanliness, room comfort
Business Trip - Sales Rep Stay
Great place to unwind after a long day drive and seeing sales appointments. Staff were amazing, room was super relaxing and everything I needed was in walking distance. Highly Recommend staying here for a break away and or your next business trip!
Stayed 3 nights in Apr 2024

10/10 Excellent

Nigel

Liked: Cleanliness, room comfort
Excellent position just off the beach, and lots of great restaurants nearby. Very quiet and relaxing, the pool is surrounded by large original trees, it’s like swimming in the rain forest.
Stayed 5 nights in Apr 2024

10/10 Excellent

Nicole Fay

Travelled with partner
Liked: Cleanliness, amenities
Best place ever will be back again
Stayed 7 nights in Jan 2024

8/10 Good

Amy

Liked: Property conditions & facilities
This a great place to stay for a longer visit to the area. Room was very spacious and well appointed. There is a binder in the unit that details everything you need to know about the property (laundry) and surrounding area. Having access to laundry on the property was fantastic and the machines did a great job ($9 AUD). The Beach is just around the corner from the property - amazing paths with access to shops, restaurants -- ideal vacation spot - so laid back. Palm Cove is a gem - less than an hour to Port Douglas and the drive is so beautiful, yet very windy roads. Highly recommend Palm Cove area.
Stayed 6 nights in Nov 2023

8/10 Good

Mark

Liked: Cleanliness, room comfort
Great place to stay, with all you need.
The Reef Retreat was perfect for the few nights we were is Cairns. The pool and A/C made the heat a little more bearable and Jim was always available to assist with cabs/transport bookings and offer advice. 50m from the beach and the esplanade, which leads in both directions to a variety of excellent shops, bars and eateries.
Stayed 4 nights in Dec 2023

10/10 Excellent

Steve

Liked: Cleanliness, room comfort
Stayed 3 nights in Dec 2023

8/10 Good

louise

Liked: Cleanliness, property conditions & facilities
Lovely beach walks
Stayed 2 nights in Dec 2023

10/10 Excellent

alexander

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excellent management. Restaurants near by. Cleanliness of units.
Stayed 3 nights in Nov 2023