Villa Shangri-La

3.0 star property

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your current months are January, 2025 and February, 2025.
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February 2025

Photo gallery for Villa Shangri-La

Sun deck
TV
Iron/ironing board, cots/infant beds
Fridge, microwave, oven, stovetop
Interior entrance

Reviews

6.4 out of 10

Popular amenities

  • Pool
  • Parking included
  • Air conditioning
  • Kitchen
  • Laundry

Explore the area

Map
288 Sheridan St Cairns, Cairns North, QLD, 4870
  • Cairns Esplanade
    7 min walk
  • Smith Street Cafe
    4 min walk
  • Cairns Station
    3 min drive
  • Cairns, QLD (CNS-Cairns Intl.)
    5 min drive

Room options

Standard Apartment, 1 Bedroom, Kitchen (apartment)

  • 36 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

Standard Apartment, 2 Bedrooms, Kitchen (apartment)

  • 48 sq m
  • Sleeps 5
  • 1 Double Bed and 3 Single Beds

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About this property

Villa Shangri-La

Motel with free parking, a short walk to Cairns Esplanade
This smoke-free motel features an outdoor pool, laundry facilities and tour/ticket assistance. Self parking is free. Other amenities include a garden and barbecues. Weekly housekeeping is available.
Villa Shangri-La offers 6 air-conditioned accommodations with coffee/tea makers and a ceiling fan. Accommodation at this 3-star motel has kitchens or kitchenettes with fridges, stovetops, microwaves and kitchenware and utensils. Bathrooms include a shower. An iron/ironing board and hairdryers can be requested. Cots/infant beds (surcharge) are also available. Housekeeping is provided on a weekly basis.
Recreational amenities at the motel include an outdoor pool.
During your stay at Villa Shangri-La, you're just a quick walk from Cairns Esplanade. You'll find features such as free self-parking, plus an outdoor pool and laundry facilities.
  • Free self-parking
  • Take a swim in the outdoor pool
  • Services include tour or ticket assistance
  • 7 minutes by foot from Cairns Esplanade and a 4-minute drive from Cairns Marlin Marina
As a guest of Villa Shangri-La, you'll find an outdoor pool, barbecue grills, and tour/ticket assistance. Villa Shangri-La also features a garden and laundry facilities. The front desk is open around the clock. Free self parking is available.

This 3-star Cairns motel is smoke free.

Property amenities

Parking and transport

  • Free self parking on site

Things to do

  • Outdoor pool

Family friendly

  • Cot (surcharge)
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • Laundry facilities
  • Limited-hour front desk

Guest services

  • Housekeeping (weekly)
  • Tour and ticket assistance

Outdoors

  • Barbecue grill
  • Garden

Room amenities

Bedroom

  • Cot (surcharge)

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Hob
  • Kitchen
  • Microwave
  • Oven
  • Refrigerator
  • Toaster

More

  • Air conditioning
  • Ceiling fan
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 7 PM

Check-out

Check-out before 10 AM

Special check-in instructions

The front desk is open daily from 7:30 AM - 7 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 7 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are available for AUD 8.0 per stay.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: AUD 8.0 per stay
  • Credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
The front desk at this property is open daily from 7:30 AM - 7 PM.
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 7 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Property is also known as

Shangri Cairns
Villa Shangri
Villa Shangri Cairns
Villa Shangri-la Motel Cairns North
Villa Shangri-la Motel
Villa Shangri-la Cairns North
Villa Shangri-la
Villa Shangri-la Motel
Villa Shangri-la Cairns North
Villa Shangri-la Motel Cairns North

Villa Shangri-La Reviews

Reviews

6.4
Rating 10 - Excellent. 7 out of 77 reviews" "
Rating 8 - Good. 28 out of 77 reviews" "
Rating 6 - Okay. 20 out of 77 reviews" "
Rating 4 - Poor. 13 out of 77 reviews" "
Rating 2 - Terrible. 9 out of 77 reviews" "

6.0/10

Cleanliness

7.0/10

Staff & service

4.8/10

Property conditions & facilities

Reviews

8/10 Good

richard

Liked: Cleanliness, staff & service, room comfort
Cheap and clean
You get what you pay for.clean.comfortable and great service.5 min walk to city center. 2 minute walk to waterfront.nice pool.shops close.
Stayed 4 nights in Aug 2018

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Room comfort
bit noisy in road front rooms
bit noisy in front room. could have been a lot more comfy with a decent couch
Stayed 3 nights in Aug 2018

8/10 Good

ben, QLD

Liked: Cleanliness, staff & service, room comfort
Good for the money
Out of town a bit, but there is a bus stop right out front for ease of getting into the city, overall good value for money
Stayed 3 nights in Jul 2018

10/10 Excellent

Tina, Brisbane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We only stayed for 3 nights, but the unit was great and met all my requirements.
Stayed 3 nights in May 2018

6/10 Okay

aila, central coast NSW

Nice hotel..
It was a nice hotel but a little bit far from the main city for me but overall it's was good to stay in a nice clean room for the rest of my holiday in cairns.
Stayed 3 nights in Oct 2017

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Did not stay it was filthy and not safe in that a
Would not recomend to anyone lovely place cairns but no
Stayed 8 nights in Aug 2017

4/10 Poor

Brian, Redcliffe, Queensland, Australia

Disliked: Cleanliness, property conditions & facilities, room comfort
This hotel is very run-down and needs maintenance
Although the Manager was helping and nice, the hotel was a shambles and nothing like the pictures shown in the Wotif photos. This Hotel is very old and the locals suggested that it needs knocking down completely and starting anew. It seems the public needs a Government Authority made to regulate this industry, because this is not what it seemed in your advertising and fell well short on what we expected for our money's worth. I will be lobbying Government for an Authority to be made to regulate this industry, because of such shortfalls. We want tourists to come back and share good stories about the places they visit in Queensland and Australia, not the opposite!
Stayed 4 nights in Aug 2017

4/10 Poor

Ken, Cornubia Qld

Disliked: Property conditions & facilities
Disappointing
I expected more. When we got to the room there were no towels, soap, hair care products and no milk. The coffee and tea packets were on the table but were never replenished. The towels were given after we asked but nothing else. The rooms are not made up or the room cleaned in the four days we were there. The shower had a crack in the glass and the wall had lost paint where it looked like furniture had been dragged along it. Not worth the money.
Stayed 4 nights in Jul 2017

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a great welcome the Lady manager was very kind and helpful and gave us extra covers for the beds. We had to change the chairs as the others we're not suitable for two disabled people. The apartment is not suitable for disabled people, especially the shower they could not get into it. The apartment smelt and was not very clean, and the China leaves a lot to be desired. Overall we did enjoy our stay, but we won't go back.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Keiran, Atherton

Liked: Cleanliness, staff & service, room comfort
Spacious room, comfortable interior.
Quiet motel room with good amenities including a kitchen.

2/10 Terrible

Brenden, Sunshine Coast

Disliked: Cleanliness, property conditions & facilities, room comfort
Photos - completely deceptive pool is a frog pond
We booked 3 rooms and 2 of the rooms didnt stay and went elsewhere on check in. Absolutely disgusting. Pool was half empty and green. Whole hotel was dirty and totally unappealing. Wouldnt recommend to anyone

10/10 Excellent

Tom, Townsville

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice sized kitchen and rooms as well as friendly and helpful staff.

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities
Old basic motel close to most things
We enjoyed our stay as we used the motel as a place to sleep and have breakfast. It was clean but badly in need of a paint job, the powerful hot shower was great. A single room apartment with separate kitchen/lounge area, i think we got what we paid for and expected, only would use when discounted. It is on main road so a little bit noisy though the 2 bedroom apartments are closer to the main road. Very close to airport and other amenities. The lady at the front desk was helpful with booking skyrail etc.

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities
Budget accomodation, room oK,
Room OK, building needs maintenance , office Canopy torn and old, and old pool needs maintaining. It is important to give initial good impression, my impression was that place not maintained,

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Room comfort
You get what you pay for
This place is in need of renovations. It was clean and the staff were helpful and friendly but it is old and the balcony, especially, was a little scary with a young child. The pool was very clean.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
room was dirty paint falling off ceiling heaps of dust in room affected my sinus didn't sleep well at all the advertisement on internet was not true. Wont be back Again

4/10 Poor

Graham, Brisbane

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Very basic,very old.
Hotel is old,rooms are adequate at best,noisy location--main road. All furniture is old including TV,non digital,no cable,no dvd.

2/10 Terrible

John

Disliked: Cleanliness, staff & service, property conditions & facilities

6/10 Okay

Denise, Australia - QLD - Regional QLD

Facilities: Everyday; Value: Reasonable; Service: Polite; Cleanliness: Tidy, Clean, Neat;

8/10 Good

Reece, Australia - QLD - Regional QLD

4/10 Poor

scott, Australia - QLD - Townsville

Disliked: Cleanliness, staff & service, property conditions & facilities
Facilities: Shabby, Run-down, Horrible; Value: Rip-off; Service: Inferior, Sloppy, Awful; Cleanliness: Filthy, Grubby; I suggest wotif take this motel off their books before some other poor family unwittingly books it

6/10 Okay

Aga, Australia - QLD - Regional QLD

Disliked: Cleanliness, property conditions & facilities
Facilities: Bare minimum; Value: Fair price; Service: Helpful; Cleanliness: Smelly; very dark smelly depresing place - not good for great familly holiday!!!

8/10 Good

Pam, Australia - QLD - Townsville

Liked: Cleanliness, staff & service
Facilities: Everyday; Value: Affordable; Service: Professional, Courteous; Cleanliness: Pleasant;

10/10 Excellent

LYNETTE, New Zealand - Waikato

Liked: Cleanliness, staff & service, property conditions & facilities