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3.8 out of 5
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See all 8 ebookers Reviews

"Very well located Brilliant customer service Very good breakfast " More

By a verified traveller on Sat 07 Apr 2018

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Superior Room, 2 Single Beds (City Side)

Bed Count 2 Twin Beds Maximum Occupancy 4 Max

Superior Room, 2 Single Beds (Riverside)

Bed Count 2 Twin Beds Maximum Occupancy 4 Max

Superior Double Room, 1 Double Bed with Sofa bed

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Superior Suite, 1 Double Bed with Sofa bed

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Junior Suite, 1 Double Bed with Sofa bed

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Superior Double Room, 1 Double Bed with Sofa bed (River Side)

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Novotel Cairo El Borg ratings based on 8 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Novotel Cairo El Borg

Everyone (4) Business (1) Couples (2) Other (1)
1 out of 5

Posted by on 18 Mar 2020

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Comment from Hotel Management

20 Mar 2020 by Abdellattif Gabriel

Dear Valued Guest, Thank you for taking the time to tell us about your experience at the Novotel Cairo El Borg. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Abdellattif Gabriel General Manager

5 out of 5
Very well located Brilliant customer service Very good breakfast

Posted by , from manchester on 7 Apr 2018

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Comment from Hotel Management

8 Apr 2018 by Ramy Nabhan

Dear Guest We very much appreciate your comments regarding your stay at the Novotel Cairo El Borg. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Abellatif Gabril General Manager

4 out of 5

Nice breakfast and friendly staff

Not much, good location and nice restaurants nearby

Posted by , from London on 13 Aug 2016

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Comment from Hotel Management

26 Oct 2016 by AG

Thank You

1 out of 5

stuff is unappropriate

when I arrived to the hotel I had to wait 30 min to be served since there was only 1 person working at the checking... once I was served at the checkin they gave me the wrong room and they need other 30 minutes to correct it... when I was checking out, they took 20 minutes and they were not able to bill only once for extra taxes etc.... I would say that's not in the novotel standards. I am raising this review to Novotel btw. Stelio

Posted by on 8 Apr 2013

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5 out of 5
Tolles Hotel mit toller Aussicht, egal ob Nil- oder Stadtseite!

Posted by on 24 Apr 2017

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Comment from Hotel Management

17 May 2017 by Novotel

Thank you

5 out of 5

séjour d'une semaine

L'hôtel Novotel El Borg au Caire a tout à fait répondu à mes attentes. Il est très bien placé, au centre de la ville, station de métro à 6 - 7 minutes à pied. Ma chambre (City View) était calme, confortable, spacieuse, propre et bien équipée y compris Wifi puissant gratuit et illimité.Tout le personnel de l'hôtel (réception, restaurant, service de nettoyage, personne de sécurité à l'entrée) était très aimable et serviable. Le buffet du petit déjeuner était fantastique et très copieux avec beaucoup de produits frais, des spécialités internationales et locales. La prochaine fois que je retourne au Caire je réserverai dans cet hôtel sans hésiter.

Posted by on 20 Mar 2016

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4 out of 5

Good value for your money

All and all good hotel with a convenient location. Room was clean and nice, staff was friendly and breakfast was good (allthough it was not included). Only wished for a free Wifi (you can get it but they charge for it).

Posted by on 2 Jan 2013

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5 out of 5

Sehr gute Lage

Sehr sauber und freundlicher Personal .die Lage ist sehr zentral und zum Nil nur 1 min entfernt . Gerne wieder

Posted by on 7 Sep 2012

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.