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Hôtel Metropol

3.0 star property

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Photo gallery for Hôtel Metropol

Reception
View from room
Room amenity
Suite, City View | Egyptian cotton sheets, premium bedding, Select Comfort beds
Front of property

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Room service
  • 24/7 front desk
  • Housekeeping
  • Pet-friendly

Explore the area

Map
45 Quai du Rhin, Calais, Pas-de-Calais, 62100
  • Calais Hotel de Ville
    ‪7 min walk‬
  • Musée des Beaux-Arts et de la Dentelle
    ‪7 min walk‬
  • Les Six Bourgeois
    ‪7 min walk‬
  • Calais (CQF-Calais - Dunkerque)
    ‪22 min drive‬

Room options

View all photos for Twin Room, City View

View from room

Twin Room, City View

  • 20 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Double Room, City View

Double Room, City View | Egyptian cotton sheets, premium bedding, Select Comfort beds

Double Room, City View

  • 20 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Suite, City View

Suite, City View | Egyptian cotton sheets, premium bedding, Select Comfort beds

Suite, City View

  • 50 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Triple Room, City View

Egyptian cotton sheets, premium bedding, Select Comfort beds

Triple Room, City View

  • 20 sq m
  • Sleeps 3
  • 3 Single Beds

Similar properties

Property amenity

Holiday Inn Calais by IHG

  • Pet-friendly
  • Free WiFi
  • Air conditioning
  • Gym
4.0 out of 5, Very good, (924)
The price is €88
for 1 room
includes taxes & fees
21 Feb - 22 Feb
Holiday Inn Calais by IHG

About this property

Hôtel Metropol

Hotel with a 24-hour front desk, a quick walk to Calais Hotel de Ville
Along with a bar/lounge, this smoke-free hotel has self parking and concierge services. WiFi in public areas is free. Additionally, a 24-hour front desk, a library and express check-out are on-site.
Hôtel Metropol offers 40 accommodations with a safe and coffee/tea makers. Select Comfort beds feature Egyptian cotton sheets and premium bedding. 95-cm flat-screen televisions come with premium cable channels. Bathrooms include designer toiletries, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include an iron/ironing board.

Our customers tell us that they can't get enough of the helpful staff at Hôtel Metropol. During your stay, you're just a quick walk from Parc Richelieu. Enjoy features like free WiFi in public areas, plus a bar and breakfast (surcharge).
  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include a concierge, tour or ticket assistance and luggage storage
  • Within a 10-minute walk of Calais Hotel de Ville and Musée des Beaux-Arts et de la Dentelle
  • Cats and dogs welcome for a fee (restrictions apply)
As a guest of Hôtel Metropol, you'll find a library, multilingual staff, and tour/ticket assistance. Public spaces have free WiFi. You can enjoy a drink at the bar/lounge. Hôtel Metropol also features concierge services, complimentary newspapers in the lobby, and room service (during limited hours). Parking is available for a fee.

This 3-star Calais hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7 AM to 9:30 AM.
BAR – This bar only serves breakfast.
Room service (during limited hours) is available.

Languages

English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking within 10 metres
  • Parking on site (EUR 13 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7 AM to 9:30 AM for a fee: EUR 14 per person
  • A bar/lounge

Restaurants on site

  • BAR

Things to do

  • Billiards/pool table
  • Library

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Bedroom

  • Egyptian cotton sheets
  • Select Comfort mattress

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 95-cm flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Desk
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: EUR 12 per pet, per day
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 33 lb per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 1.60 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 14 per person
  • Self-parking fee: EUR 13 per night
  • Pet fee: EUR 12 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, ANCV Cheques-vacances, mobile payments and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a security system and window guards
Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Registered guests are the only ones allowed to be in guestrooms.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Hôtel Metropol Calais
Metropol Calais
Hôtel Metropol Hotel
Hôtel Metropol Calais
Hôtel Metropol Hotel Calais

Hôtel Metropol Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 87 out of 226 reviews
Rating 8 - Good. 89 out of 226 reviews
Rating 6 - Okay. 34 out of 226 reviews
Rating 4 - Poor. 7 out of 226 reviews
Rating 2 - Terrible. 9 out of 226 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Derek

Stayed 2 nights in Oct 2024

8/10 Good

Katrina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel with brilliant staff. We arrived late in the evening and when we went out for dinner, felt safe walking in the area. Staff were incredibly helpful regarding sightseeing in the area and outside Calais. Would gladly recommend to others.
Stayed 1 night in Oct 2024

10/10 Excellent

John

Clean, 5 mins walk to restaurant area of city, secure parking.
Stayed 1 night in Oct 2024

10/10 Excellent

Shirley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really lovely olde world atmosphere. Very clean and very polite staff.
Stayed 1 night in Oct 2024

10/10 Excellent

Ian

Travelled with family
Liked: Cleanliness, staff & service
Quaint and very nice hotel
Stayed 3 nights in Oct 2024

10/10 Excellent

Morgan

Stayed 1 night in Sep 2024

8/10 Good

Trevor

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Aaron

Liked: Cleanliness, staff & service
Although there seemed to be only one gent alone looking after the hotel, he was kind enough to go and search in the store cupboards for us to find us a baby bed which we were supposed to have requested in advance. Secure garage was very useful, with the door remotely operated from reception. A bit tired, and perhaps not in the best area of Calais, but didn’t seem too bad. Perfectly functional if you need a stop off before the ferry.
Stayed 1 night in Aug 2024

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect stay in Calais
Very friendly check-in staff, there was an issue with the booking which they solved really quickly. Comfortable room and good breakfast.
Stayed 1 night in Aug 2024

10/10 Excellent

Patrick

Liked: Staff & service, property conditions & facilities
Very nice hotel, excellent friendly staff
Stayed 1 night in Aug 2024

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great place to stay
Stayed 1 night in Aug 2024

10/10 Excellent

Ian

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Antony W

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Andrew

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

6/10 Okay

Lindsey

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
Quiet spot that's pretty central to all of Calais attractions. It is fairly outdated, and the rooms are dark, but given the price point it is expected.
Stayed 3 nights in Jun 2024

8/10 Good

Ian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is very close to the train station and walk-able to beach and restaurants
Stayed 1 night in Jun 2024

8/10 Good

Tina

Stayed 1 night in May 2024

10/10 Excellent

Jane

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stayed in the Metropole many times on the last night of our holiday. New to the room was a kettle, tea & coffee. A good from us. We particularly like staying here, because there is a locked garage, so we feel safe leaving things in the car on our final night in France.
Stayed 1 night in May 2024

8/10 Good

Alexander

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
Good value and location.
Stayed 1 night in May 2024

8/10 Good

Cindy

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Very old dated hotel, but friendly staff. Close to train station, walkable to downtown area.
Stayed 2 nights in Mar 2024

10/10 Excellent

Terry

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

2/10 Terrible

Stuart

Liked: Cleanliness, staff & service
Friendly and informal. Able to have an evening drink at the bar. Not so good : toilet tiny and the restaurant was closed. The advertised restaurant was a strong reason for choosing this hotel. Potential customers should check this first!
Stayed 2 nights in Apr 2024

8/10 Good

Margaret

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location close to the station and bus depot in Calais. Within walking distance of the town centre. Very friendly and welcoming staff. The availability of secure parking was an attraction but it was also very safe to park on the street outside. Good value for an ivernight stay en route to the UK
Stayed 1 night in Mar 2024

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff and location - but NO internet
The location of this hotel is fantastic !!! It is right near the main bus drop/pickup and the train station is less than 100 yards away yet you don't hear it. The front desk staff is incredibly professional and friendly. The only thing people need to be aware of is that their internet has not been working for a few months and that is something they need to make people aware of
Stayed 1 night in Mar 2024

8/10 Good

Gary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful staff. Decor a little tired, however room & common areas immaculately clean. Would stay again.
Stayed 1 night in Mar 2024