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Serra Madre Residence

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Serra Madre Residence

Reception
Indoor pool, outdoor pool
Front of property – evening/night
Spa
Games room

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Room service
    Room service
  • Breakfast included
    Breakfast included
  • Hot tub
    Hot tub
  • Gym
    Gym
  • Kitchen
    Kitchen
  • Air conditioning
    Air conditioning

Explore the area

Map
Rua Rio Grande do Norte, Qd 05 Lt. 05A, Rio Quente, Goias, 75695-000
  • Hot Park
    1 min drive
  • Serra de Caldas State Park
    5 min drive
  • Parque das Fontes
    5 min drive
  • Caldas Novas (CLV-Nelson Ribeiro Guimaraes)
    73 min drive

Room options

View all photos for Family Suite, 2 Bedrooms

In-room safe, desk, free WiFi

Family Suite, 2 Bedrooms

  • 52 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 Double Bed, 2 Single Beds and 1 Double Sofa Bed

View all photos for Luxury Suite, 1 Bedroom

Luxury Suite, 1 Bedroom | In-room safe, desk, free WiFi

Luxury Suite, 1 Bedroom

  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

Similar properties

Exterior
IMG Hotel Rio Quente
Pool
Kids pool
Free WiFi
Restaurant
4.1 out of 5, Very good, (377)
The price is €40
for 1 night
includes taxes & fees
6 Dec - 7 Dec
IMG Hotel Rio Quente

About this property

Serra Madre Residence

Family-friendly Rio Quente aparthotel in Esplanada do Rio Quente with free breakfast
An indoor pool, an outdoor pool and a fitness centre are available at this smoke-free aparthotel. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include a steam room, Access to hot tub and a children's pool. Each apartment provides a kitchen with a fridge, an oven, a stovetop and a microwave. For a bit of entertainment, guests will find an LCD TV with cable channels, and other amenities include free WiFi and room service. Change of towels is available on request.
Serra Madre Residence offers 33 air-conditioned accommodations, with a safe. Accommodation at this 3-star aparthotel has kitchens with fridges, stovetops, microwaves and kitchenware and utensils. Bathrooms include a shower.

Guests can surf the web using complimentary wireless Internet access. LCD televisions come with cable channels. Housekeeping is offered on a daily basis and change of towels can be requested.

An indoor pool, an outdoor pool, a children's pool and Access to hot tub are on site. Other recreational amenities include a steam room and a fitness centre.
Our customers tell us that they enjoy the overall property condition at Serra Madre Residence. During your stay, you'll be close to Hot Park. You'll find features such as free breakfast and free WiFi in public areas, plus an indoor pool. This comfortable aparthotel has 33 apartments over 6 floors. Enjoy your stay with amenities like free WiFi and a kitchen in each apartment.
  • Each apartment offers a kitchen, an LCD TV and a fridge
  • Free buffet breakfast served daily
  • Free WiFi
  • Take a swim in the indoor and outdoor pools or soak in the hot tub
  • Services include a children's club and tour or ticket assistance
  • On-site recreation includes a gym and a steam room
  • Just a 1-minute drive from Hot Park and a few minutes from Serra de Caldas State Park
Serra Madre Residence offers its guests a kids' pool, an indoor pool, an outdoor pool, and Access to hot tub. WiFi is free in public spaces. Free breakfast is served daily. A fitness centre, a steam room, and an arcade/games room are also featured at the family-friendly Serra Madre Residence.

This 3-star Rio Quente aparthotel is smoke free.

Guests are served a free buffet breakfast daily from 7:30 AM to 10 AM.
Room service is available.

Languages

Portuguese

Property amenities

Pool/Spa

  • Indoor pool
  • Outdoor pool
  • Spa tub
  • Steam room

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Family friendly

  • Children stay free (see details)
  • Children's club (surcharge)
  • Children's pool

Kitchen

  • Cookware, dishware, and utensils
  • Hob
  • Microwave
  • Oven
  • Refrigerator

Dining

  • Free buffet breakfast available daily 7:30 AM to 10 AM
  • Room service

Bathroom

  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV with cable channels

Work spaces

  • Desk

Comfort

  • Air conditioning

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Smoke-free property

Services and conveniences

  • Change of towels on request
  • Housekeeping (daily)
  • Limited-hour front desk
  • Safe
  • Safe at front desk
  • Tour and ticket assistance

Things to do

  • Arcade/game room
  • Children's club
  • Children's pool
  • Gym

Safety features

  • Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 1 building
  • 33 units
  • 6 floors
  • Reception hall
  • Towels (changed on request)

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Host has indicated that there is a carbon monoxide detector on the property
Host has not indicated whether there is a smoke detector on the property
This property is professionally cleaned
The front desk at this property is open daily from 7:00 AM - 11:00 PM.
This property doesn't offer after-hours check-in. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

We should mention

  • At check-in, parents or a legal guardian travelling with children under 18 years old are obligated to present the child's birth certificate and an identity card with a photo (for example, a passport). For international travels to Brazil, if only one of the parents is travelling with the child, the parent must present – in addition to the child's certificate of birth and identity card with photo – a letter authorising the trip signed by the other parent with a notarial certification of signature. If the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorisation, a judicial authorisation is required. People intending to travel to Brazil with children must consult with the Brazilian consulate prior to travelling for more information.
  • One child aged 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Serra Madre Residence Condo Rio Quente
Serra Madre Residence Condo
Serra Madre Residence Rio Quente
Serra Madre Rio Quente
Serra Madre Residence Aparthotel
Serra Madre Residence Rio Quente
Serra Madre Residence Aparthotel Rio Quente

Serra Madre Residence Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 17 out of 28 reviews" "
Rating 8 - Good. 6 out of 28 reviews" "
Rating 6 - Okay. 3 out of 28 reviews" "
Rating 4 - Poor. 1 out of 28 reviews" "
Rating 2 - Terrible. 1 out of 28 reviews" "

9.2/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

Reviews

2/10 Terrible

Ciro

Liked: Cleanliness
I didn’t like the garage, is terrible
Stayed 2 nights in Jul 2024

4/10 Poor

Tania

Business traveller
Disliked: Room comfort
Suitable for families visiting the parks
Very spacious room, with kitchen and living room. But linens and towels need to be updated. Bathroom was not properly cleaned.
Stayed 1 night in May 2023

8/10 Good

Carlos Aberto

Travelled with family
Liked: Cleanliness, room comfort
8,8.
O hotel adequado em relação ao custo benefício. O sofá cama da sala deveria ser mais confortável. O hotel é próximo à lojas, restaurante e ao Hot Park. A garagem é bem apertada. Bom café da manhã. No geral, vale a pena.
Stayed 2 nights in Jul 2024

6/10 Okay

Rafael

Travelled with family
Liked: Cleanliness, room comfort
Stayed 2 nights in Mar 2023

10/10 Excellent

Luana

Travelled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Jan 2023

10/10 Excellent

Flávia

Liked: Cleanliness, room comfort
Estadia tranquila
Experiência boa, direito a entrar no esplanada com água thermal.
Stayed 3 nights in Feb 2022

10/10 Excellent

ANDRE LUIZ

Travelled with family
Liked: Cleanliness, room comfort
Otimo!
Excelente, hotel confortável e o atendimento foi excepcional. O café da manhã também é muito bom, recomendo.
Stayed 2 nights in Jan 2022

8/10 Good

Marlus

Travelled with family
Liked: Cleanliness, room comfort
Stayed 2 nights in Dec 2021

10/10 Excellent

FRANCISCO FLAVIO

Travelled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Dec 2021

10/10 Excellent

Edgar

Travelled with family
Liked: Cleanliness, room comfort
Muito bom.
Minha experiência foi muito positiva, tanto pela localização, limpeza, cortesia dos funcionários e pela estrutura do hotel.
Stayed 3 nights in Jun 2021

6/10 Okay

Marcelo

Disliked: Cleanliness
Abaixo da expectativa
Garagem disponibiliza era muito estreita e por isso utilizei a rua dado que estava de camionete, não havia papel higiênico no quarto, tive que solicitar e demorou para que fosse disponibilizado, uma das toalhas fornecidas tinha um rasgo/buraco, solicitei uma nova porém não foi disponibilizada, as juntas do box do banheiro estavam pretas, tipo fungado ou falta de limpeza, o chão estava grudento, não sei se era algum produto específico mas preferimos não andar descalços.
Stayed 1 night in Nov 2020

10/10 Excellent

Andressa

Liked: Cleanliness, room comfort
Stayed 2 nights in Nov 2020

8/10 Good

Kerre Anne

Liked: Cleanliness, room comfort
Stayed 1 night in Aug 2020

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, room comfort
Stayed 1 night in Mar 2020

8/10 Good

sergio

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Boa
Faltou informações sobre o acesso e o valor aos parques termais
Stayed 2 nights in Feb 2020

6/10 Okay

Roseanne stecca

Liked: Cleanliness
Stayed 2 nights in Sep 2019

10/10 Excellent

ALESSANDRO LOPES

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel excelente estadia, garagem ruim.
Hotel excelente, funcionários altamente treinados e atenciosos, porém ficou a desejar com relação a garagem, sendo a 1ª entrada da garagem a guia foi mal feita, ao adentrar raspa a parte de baixo do veiculo, podendo vir a danificar. Outro detalhe da garagem é totalmente sem iluminação a noite, ficando aberto a noite toda, expondo assim a segurança do veículo.
Stayed 4 nights in Aug 2019

10/10 Excellent

Hannae

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ótimo hotel, equipe cordial, excelente café da manhã e a poucos metros do Hot Park e restaurantes.
Stayed 3 nights in Aug 2019

8/10 Good

Virginia

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Apesar de termos enfrentado problemas com ar condicionado, a atenção do gerente em tentar resolver o problema, foi um ponto relevante e muito satisfatório. A nossa estadia foi muito agradável e tranquila.
Stayed 7 nights in Jul 2019

10/10 Excellent

HENRIQUE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recomendo a todos!
Muito boa estadia! Na verdade é um apart hotel bem novo, perto da rua principal ( 5 minutos caminhando) e do Hot Park ( também 5 minutos de caminhada). Café da manhã é bom e o hotel tem piscina, sauna e entretenimento (totó, ping pong, sinuca....). O atendente Léo é prestativo, paciente e gente boa. Recomendo a todos e ficaria de novo, com certeza!
Stayed 2 nights in Jun 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muito bom tudo, gostamos bastante, recomendo para quem quiser se hospedar em Rio Quente
Stayed 2 nights in Apr 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2019

8/10 Good

Bruce Itallo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2018

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2018

10/10 Excellent

Luciana, Rio Do Sul, SC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muito boa, bem organizado, limpo. Cidade linda. Da de ir a pé pro Rio Quente, perto da pracinha.
Stayed 3 nights in Jul 2018